Adminguidev3 0
Adminguidev3 0
Guidance documentation
Version 3.0
June 1, 2017
Document management
Document identification
Document ID Samsung Guidance documentation 3.0
Release authority
Document history
Version Date Description Author
0.5 January 31, 2014 Update for Android 4.4 Brian Wood
0.7 February 10, 2014 Updated based on feedback from CC evaluator Brian Wood
0.8 February 11, 2014 Added info about determining versions of Brian Wood
device, OS & apps
0.9 February 12, 2014 Added info about obtaining API SDK Brian Wood
0.10 February 13, 2014 Updates CC Mode app settings Brian Wood
1.1 March 31, 2014 Updated for Galaxy S5/Note 10.1 Brian Wood
1.2 April 3, 2014 Added CRL Checking to the list of required Brian Wood
settings
1.3 April 23, 2014 Corrected Max Password value range Brian Wood
1.4 April 29, 2014 Updated to show VPN release number Brian Wood
1.5 April 30, 2014 Removed device locking on password failure Brian Wood
2 of 66
Version Date Description Author
1.6 August 1, 2014 Updated for new devices and options Brian Wood
1.7 September 7, 2014 Updated for KNOX configurations & devices Brian Wood
Sung Whan
Moon
1.8 September 15, 2014 Edited container disable list Brian Wood
1.9 September 18, 2014 Edits based on KNOX eval feedback Brian Wood
1.11 October 7, 2014 Edited versions and CC Mode access Brian Wood
1.14 October 30, 2014 Edits based on Validator feedback Brian Wood
2.4 April 19, 2016 Updated device list & features Brian Wood
2.5 October 4, 2016 Updated device list & features Brian Wood
3 of 66
Table of Contents
1 Document Introduction ..............................................................................................................6
3 Introduction ............................................................................................................................. 11
4 of 66
List of Figures
Figure 1 – Enterprise Environment ............................................................................................................. 17
5 of 66
1 Document Introduction
This document contains enterprise guidance for the deployment of Samsung devices in accordance with
the Common Criteria configuration.
The following table shows the devices for which equivalence is being claimed from each evaluated
device.
Evaluated
Processor Equivalent Devices Differences
Device
Galaxy S8 (Qualcomm) S8 + is larger
Galaxy S8 + S8 + is larger
Snapdragon 835
(Qualcomm) Galaxy S8 Active S8 Active has a IP68 & MIL-
STD-810G certified body
Galaxy S8
Exynos 8895 Galaxy S8 + (System LSI) S8 + is larger
(System LSI)
Galaxy Tab S3 T825 & T827 models have LTE
Snapdragon 820 Galaxy Tab S3
(T825Y) T820 models only have Wi-Fi
Snapdragon 820 Galaxy S7 (Qualcomm) Curved screen vs. Flat screen
6 of 66
Evaluated
Processor Equivalent Devices Differences
Device
Curved screen vs. Flat screen
Galaxy S7 Edge S7 Active has a IP68 & MIL-
Galaxy S7 Active
(Qualcomm) STD-810G certified body
No fingerprint sensor
Galaxy S7 Edge
Exynos 8890 Galaxy S7 (System LSI) Curved screen vs. Flat screen
(System LSI)
Galaxy S6 Curved screen vs. Flat screen
Galaxy S6 Edge+ Curved screen vs. Flat screen
Curved screen vs. Flat screen
Note 5 is larger
Note 5 includes stylus &
Galaxy Note 5
functionality to take
Galaxy S6 Edge Exynos 7420
advantage of it for input (not
security related)
Curved screen vs. Flat screen
S6 Active has a IP68 & MIL-
Galaxy S6 Active
STD-810G certified body
No fingerprint sensor
The differences between the evaluated devices and the equivalent ones do not relate to security claims
in the evaluated configuration. The Wi-Fi chipsets are the same for each series of common devices.
The model numbers and evaluated versions of the mobile devices being claimed are as follows:
7 of 66
Base Model Android Kernel Build
Device Name Carrier Models
Number Version Version Number
F, I, A, T, P, R4,
Galaxy S6 SM-G920 7.0 3.10.61 NRD90M
V, S, K, L
F, I, A, T, P, R4,
Galaxy S6 Edge SM-G925 7.0 3.10.61 NRD90M
V, S, K, L
Galaxy S6 Active SM-G890 7.0 3.10.61 NRD90M A, None
The Carrier Models column specifies the specific versions of the devices which have the validated
configuration. These additional letters/numbers denote carrier specific models (such as V = Verizon
Wireless). Only models with the suffixes listed in the table can be placed into the validated
configuration.
Note: Where Carrier Models specifies “None” that means a device without a suffix is also a device which
can be placed into a validated configuration.
The following table shows the Security software versions for each device.
WLAN
MDF MDF VPN v1.4 KNOX
Device Name v1.0
Version Release Release Release
Release
Galaxy S6, S6 Edge, S6 Active, Note 5 3.0 2 2 8.1 2.7
Galaxy S7, S7 Edge, S7 Active, Tab S3 3.0 2 2 8.1 2.7
Galaxy S8, S8+, S8 Active 3.0 2 2 8.1 2.8
The MDF version number is broken into two parts as the claimed MDFPP has been updated in the latest
devices. For example, the Galaxy S8 would show “MDF v3.0 Release 2”.
1.2 Terminology/Glossary
ADB Android Debug Tool
BYOD Bring-Your-Own-Device
CA Certification Authority
8 of 66
SSL Secure Socket Layer
9 of 66
2 Guidance Overview
The Samsung model to maintain a secure mobile device environment involves a number of parties.
These include:
Enterprise Users.
As a result, a number of elements of maintaining a secure mobile environment are reliant on parties
outside of Samsung and are not detailed in this documentation.
This document has been designed for Enterprise and Mobile Device Administrators and therefore
provides guidance on the configuration and deployment of a Mobile Enterprise solution using Samsung
devices. Guidance for device users is provided in a separate document.
10 of 66
3 Introduction
3.1 Overview
The TOE is a mobile operating system based on Android 7 with modifications made to increase the level
of security provided to end users and enterprises. The TOE is intended to be used as part of an
enterprise messaging solution providing mobile staff with enterprise connectivity.
The TOE combines with a Mobile Device Management (MDM) solution that enables the enterprise to
watch, control and administer all deployed mobile devices, across multiple mobile service providers as
well as facilitate secure communications through a VPN. This partnership provides a secure mobile
environment that can be managed and controlled by the environment and reduce the risks that can be
introduced through a Bring-Your-Own-Device (BYOD) model.
The Samsung Enterprise Software Development Kit (SDK) builds on top of the existing Android security
model by expanding the current set of security configuration of options to approximately 650
configurable policies and including additional security functionality such as application blacklisting. The
ability to set these policies is based on the capabilities of the MDM.
On Device Encryption (ODE). The TOE has the ability to encrypt data
on the device using AES 256.
Device data protection. The Removable storage encryption. The TOE can encrypt all file placed
TOE provides security onto, or already reside on, removable storage attached to the
functionality to protect data at device.
rest.
Sensitive data protection. The TOE has the ability to securely store
incoming data that is considered sensitive such that it can’t be
decrypted without the user logging in.
11 of 66
Security feature Description
Application Management. The Application resource restrictions. All applications are run within a
device provides a number of controlled environment that limits applications to only accessing
security functions to manage only authorized data and resources.
device software.
Local wipe. The TOE has the ability to wipe encryption keys/data on
a device after an administratively defined amount of authentication
attempts are surpassed.
Access Control. The device can
Credential complexity. The TOE can enforce enterprise password
implement access control that
policies forcing users to use a defined level of complexity in device
reduces mobile user
passwords.
permissions and assists in
reducing unauthorized access.
Privileged access. The TOE can be configured to restrict mobile
user’s access to privileged functions such as device configurations.
12 of 66
3.3 KNOX Management API
Samsung provides an extensive set of management APIs to fully control a Samsung device within your
environment. To obtain more information about specific APIs and capabilities provided by Samsung, sign
up for an account at https://seap.samsung.com/ and request access to the MDM API.
13 of 66
4 Deployment process
The specific deployment model is dependent on a number of factors including:
Financial considerations;
Hybrid approach.
However, only the ‘enterprise based deployment’ architecture will be described in detail. The ‘cloud
based deployment’ and the ‘hybrid approach’ are not covered by this evaluation, though they are
certainly options which can be employed. Ideally any MDM solution will have been evaluated to the
requirements of the MDMPP (Mobile Device Management Protection Profile).
14 of 66
Mobile Device Management Solution
The Mobile Device Management (MDM) Solution secures monitors, manages and supports
mobile devices deployed across companies. By controlling and protecting the data and
configuration settings for all Android devices in the corporate network business security risks
are reduced. Samsung offers an extensive range of different solutions. Every Mobile Device
Management solution supports the Samsung Enterprise SDK.
Android devices combine with a Mobile Device Management solution. This partnership provides
a secure mobile environment that can be managed and controlled by the environment and
reduce the risks that can be introduced through a Bring-Your-Own-Device (BYOD) model.
A secure VPN tunnel should be initialized between the managed Android devices and the
Enterprise Environment to prevent unauthorized access to enterprise resources. The connection
should be based on certificates deployed on the Android user devices. Ideally mutual
authentication is deployed, meaning that both the Android user devices authenticate
themselves with a certificate but also the gateway to the enterprise environment. Mutual
authentication serves to prevent Android user devices to login into an unauthorized enterprise
network and on the other hand prevents the unauthorized login of untrusted devices into the
enterprise environment.
The tunnel establishment should be terminated in case of invalid certificates. Further, an idle
VPN session should be terminated after a certain time span.
Directory services
The directory services should be set up to store, organize and provide access to information in a
directory.
Business applications
Business applications allow enterprise users to fulfill or access certain business tasks pertinent
to requirements. This may include management tools, accounting utilities and contact
management software/solutions.
Certificate services
15 of 66
A certificate service must be implemented that manages all certificate needs throughout the
enterprise environment. This includes issuing new Android device user certificates that are
needed to facilitate secure communications through a VPN.
The advantages of this solution are that there will be no issue with data sovereignty plus the enterprise
increases its control of the over the managed devices as well as the deployed environment. The
downside is the increased costs for managing this enterprise environment.
16 of 66
Enterprise Environment
Proxy/Secure
Connection
Managed Devices Termination Directory Services
Business
Applications
Service Provider
Networks
17 of 66
4.1.2 Compatible Mobile Device Management (MDM) solutions
The security configuration specified here can be set through the MDM for the evaluated configuration
or through the installation of an application provided by Samsung and some user configuration settings
as specified below. All other configuration items can be changed without changing the evaluated
configuration. The evaluated configuration is provided in Section 4.3.2.
In particular, the guidance for the Mobile Device Management Solution should be followed. This
documentation provides information about the capability to remotely manage devices and perform
functions such as sending remote wipe messages. Further, it includes, or provides directions to
implement, infrastructure to support secure transmissions with devices.
For an enterprise deployment of Samsung Android devices that is suitable for organizations working
with official data, administrators should:
Procure and set up an MDM server with a client that implements the KNOX APIs and is able to
enforce all the settings given in the Common Criteria Configuration section below.
Section 4.3.2 provides more detailed information about the options the MDM must support in order to
configure the devices in the evaluated configuration.
For an enterprise deployment of Samsung Android devices that is suitable for organizations working
with official data, administrators should:
Create MDM security profiles for the devices in line with the guidance given in the Common
Criteria Configuration (Section 4.3.2) and associate these profiles with the devices.
18 of 66
4.3.1 Device deployment process
The following steps should be followed to provision each end user device onto the enterprise network to
prepare it for distribution to end users.
1. Install the MDM agent application, and enroll the device into the MDM.
b. Deploying the Android Development Tools (ADT) bundle and device-specific USB drivers
onto a dedicated provisioning terminal. This will allow the client certificates to be
manually deployed onto the device via the Android Debug Tool (ADB). Note that USB
debugging should be disabled once provisioning is complete.
ii. VPN client certificate (for authentication to the enterprise VPN endpoint),
iii. SSL client certificate (for authentication to the reverse proxy for intranet
services).
4. Ensure that only trusted applications are installed and enabled on the device (disable
unnecessary applications, including Google Play if necessary).
6. Configure the VPN client to connect to the enterprise VPN endpoint, using the device-specific
client certificate that has been loaded onto the device. Enable ‘Always-On’ VPN
7. Configure the email client to connect to the enterprise server using client certificate
authentication.
19 of 66
specific (Samsung Enterprise SDK) as well as Android specific settings. Please also follow the guidance
provided in [MDMG] to set the options listed below. The Classes or Methods used to configure these
settings are provided for reference and can be used to verify whether the MDM will support your needs.
The following sections specify the required settings that must be enabled/configured to place a device
into the evaluated configuration.
Note: Methods that can meet the requirement that are provided by Android natively are listed in italics.
In most cases there is a corresponding Samsung KNOX API as well. When this is the case, the two
Methods are highlighted to show the correspondence between the options. In these cases, the MDM
may use either call to achieve the same result.
Samsung devices include an integrated capability to create separate containers within the device. These
are enabled by the KNOX components included in Samsung Android. When a KNOX container is
configured it provides a separated area of the device which can have its own apps and data which is not
accessible from the “normal” area. The KNOX containers can be used to separate different apps, such as
in BYOD scenarios where an enterprise could place their data into a separate container on the user’s
device.
A Samsung device can be placed into an evaluated configuration both with and without a KNOX
container. For organizations that do not need to segment the device, a configuration can be used
without creating any KNOX containers. For organizations that have a need for data separation, KNOX
containers can be created and still be in an evaluated configuration.
The setting listed below show the APIs which are used to place a device into an evaluated configuration
for either case. When configuring a device to use a KNOX container all settings marked (All) and those
marked (KNOX) are used. When using a device without a KNOX container only the settings marked (All)
need to be used.
Note: KNOX containers implement many of the same APIs as are available to non-containers (such as
hardware state configurations). Policies in KNOX containers are tied specifically to those containers as
part of the KNOX Premium API configuration. All KNOX APIs specified are part of the KNOX Premium set
of APIs and require a KNOX license to be used.
To place a device into the evaluated configuration the CC Mode must be enabled.
20 of 66
Setting Value Description Class or Method
To ensure overall control of the configuration, once enabled, CC Mode cannot be disabled by an end
user except by performing a factory reset. It is possible to change the CC Mode status through the
MDM, a user can only turn off CC Mode by choosing to perform a factory reset.
CC Mode is not yet widely supported by MDM vendors. To facilitate customers in enabling CC Mode,
Samsung has provided a stand-alone app that can enable this setting locally on the device.
The CCMode.apk can be downloaded from Samsung here. In addition to the APK, you can download the
latest guidance documentation and the list of applications provided with each validated device.
For full instructions on configuring the device into the CC Mode utilizing the application, review the
Common Criteria User Guidance Documentation for the device that can be found at the same website.
Samsung provides the following cryptographic modules on all the evaluated devices:
All modules always run in a FIPS-validated mode. BoringSSL, for compatibility reasons, provides access to
non-FIPS algorithms, which developers should not utilize in a validated configuration (but which are
necessary to ensure functionality with many commercial services). The APIs which provide access to
FIPS-validated algorithms are detailed in the User Guidance documentation.
21 of 66
Note: Only these modules have been evaluated. It is also possible that some applications may
implement their own cryptography. Only the cryptographic modules provided with the device are
validated, any other cryptography must be evaluated on its own. Samsung recommends that developers
utilize the cryptographic functions provided with the device.
Status Description
Ready (blank) CC Mode has not been turned on
Enforced CC Mode has been turned on but some of the
required settings or configurations have not been
set
Enabled CC Mode has been turned on and all required
settings and configurations have been set
Disabled CC Mode has been turned on but an integrity check
or self-test has failed (such as a FIPS 140-2 self-test)
The CC Mode status can be seen by going to Settings/About phone/Software Security Version. Clicking
on the item will show the current status.
Note: The Ready state does not have any indicator. Only Enforced, Enabled and Disabled actually show a
specific status
When CC Mode is first turned on, it changes the status from Ready to Enforced. To change the status to
Enabled, the following settings must be configured:
Note: To be Enabled, not only must the encryption settings be set, the storage must have been
encrypted by the user.
22 of 66
4.3.2.3 Encryption Settings (All)
There are two sets of encryption settings, one for internal storage and one for external (SD Card)
storage. Both must be enabled, even if no SD Card will be used in the device.
setInternalStorageEncryption()
On Device This encrypts all
Encryption Enable internal storage setStorageEncryption()
(ODE) media
setRequireDeviceEncryption()
23 of 66
4.3.2.6 KNOX Container Policy (KNOX)
Setting Value Description Class or Method
Class: KnoxContainerManager
Specifies the
policy to be createContainer()
Create Policy of
used when Class: CreationParams
Container container
creating the
setPasswordResetToken() (a value MUST be
container
specified here)
Class: KnoxConfigurationType
KnoxConfigurationType()
Container
Type and Creates a policy setMaximumTimeToLock()
policy template for a setPasswordMinimumLength()
Configure settings container. This
Container setPasswordQuality()
1-99 for is the default
Policy
failed settings for a setPasswordMinimumSymbols()
addConfigurationType()
Removes the
specified
Remove/Wipe Container container and
removeContainer()
Container ID wipes all data
associated with
that container
24 of 66
4.3.3.1 Authentication Settings (All)
The settings here deal with passwords and other authentication-related settings.
setPasswordQuality()
setMaximumCharacterOccurrences()
setMaximumCharacterSequenceLength()
setMaximumNumericSequenceLength()
setPasswordMinimumNonLetter()
setPasswordMinimumNumeric()
setPasswordMinimumSymbols()
setPasswordMinimumUpperCase()
This prevents
Password entered passwords setPasswordVisibilityEnabled()
Disable
Entry Visible from being displayed
setScreenLockPatternVisibilityEnabled()
on the screen
25 of 66
Setting Value Description Class or Method
Enable or Disable
biometric
Enable/ authentication
Biometrics Use setBiometricAuthenticationEnabled()
Disable methods (fingerprint
or iris, depending on
device support)
Biometrics are not supported as a stand-alone authentication method for the KNOX Container.
Biometrics can only be used as part of a hybrid or multifactor authentication method.
Can be used to
prevent the removal
Prevent Admin Enable /
of Admin/Device setAdminRemovable()
Removal Disable
Manager (i.e. MDM
Agent or similar)
Allows device to
Multi-User Enable/ support multiple,
allowMultipleUsers()
Mode Disable separate users
(Tablets-only)
Note: The preventNewAdminActivation setting requires that only one Admin/Device Manager be active
when enabled. This will prevent further Admin activations. If two (or more) are already enabled, the
setting will be ignored.
26 of 66
4.3.3.3 Lock screen Settings (All)
Setting Value Description Class or Method
Provides control
over Smart Lock
capabilities (which
Smart Lock Enable/ setKeyguardDisabledFeatures()
allow authentication
Controls Disable KEYGUARD_DISABLE_TRUST_AGENTS
to be bypassed
when certain
conditions are met)
27 of 66
Setting Value Description Class or Method
28 of 66
4.3.3.7 Wi-Fi Settings (All)
Setting Value Description Class or Method
Enable/Disable Wi-Fi
restrictions based on activateWifiSsidRestriction()
acceptable SSID addBlockedNetwork()
Specify SSIDs SSID
values. Both white
for Wi-Fi values addWifiSsidsToBlackList()
and black listing of
networks is addWifiSsidsToWhiteList()
supported.
setNetworkAnonymousIdValue()
Specify the values setNetworkClientCertificate()
Wi-Fi
WLAN required to connect
authentication setNetworkIdentityValue()
security to EAP-TLS
protocols
connections setNetworkPhase2()
setTlsCertificateSecurityLevel()
setNetworkPSK()
setNetworkPassword()
WLAN Specify the client setNetworkClientCertificate()
Wi-Fi client
client credentials to access
credentials setNetworkPrivateKey()
credentials a specified WLAN
setNetworkWEPKey1-4()
setNetworkWEPKeyId()
Note: In CC Mode, LEAP, PEAP and FAST modes are disabled due to their use of non-FIPS algorithms.
29 of 66
4.3.3.8 Hotspot/Tethering Settings (All)
Setting Value Description Class or Method
SSID,
Specify
Security Specify the settings
Hotspot setWifiApSetting()
Type, for the Hotspot
settings
Password
Controls ability to
use the device as a
Wi-Fi hotspot to
share its Internet
connection. setTethering()
Tethering (Wi-
Enable/
Fi, USB and setTethering() setBluetoothTethering()
Disable
Bluetooth) controls access to all setUsbTethering()
other tethering
options (if that is
disabled no others
are allowed).
30 of 66
Setting Value Description Class or Method
Enable or Disable
access to S-Voice or
the Voice Dialer
allowSVoice()
controls. This does
Enable/
Voice control not prevent access to disableVoiceDialer()
Disable
other voice-
allowVoiceDialer()
controlled apps, only
the Samsung-
provided ones.
31 of 66
Setting Value Description Class or Method
Enable or Disable
Enable/ Google backup of
Google Backup setBackup()
Disable account and settings
information
32 of 66
Setting Value Description Class or Method
Enable or Disable
Google Enable/ Google account sync
allowGoogleAccountsAutoSync()
Account Sync Disable settings (all Google
sync)
Specify if
notifications are
Block All, blocked, what level
Blacklist
Block of blocking should
Application
Text, be done. Block all setApplicationNotificationMode()
Notification
Block Text notifications, Text
Mode
& Sound (status bar)
notifications only, or
only Text & Sound.
Whitelist and
Blacklist of apps that addPackagesToNotificationBlackList()
App can override default removePackagesFromNotificationBlackList()
App
Notification notifications.
Names addPackagesToNotificationWhiteList()
Lists Blacklist apps follow
that notification removePackagesToNotificationWhiteList()
mode setting
Enable/
Disable Provides control setKeyguardDisabledFeatures()
Lock screen
lock over lock screen KEYGUARD_DISABLE_SECURE_NOTIFICATIONS
controls
screen notifications KEYGUARD_DISABLE_UNREDACTED_NOTIFICATIONS
features
33 of 66
4.3.3.12 Messaging (SMS) Settings (All)
Setting Value Description Class or Method
Import CA Certificates
into the Trust Anchor
installCertificate()
Database or the
Import credential storage. installCertificatesFromSdCard()
Certs
Certificates The choice of storage installCertificateWithType()
is dependent on the
installClientCertificate() (for VPN)
type of certificate
being imported.
Remove Individual
Remove
Cert certificates from the
Individual removeCertificate()
names database or
Certificates
credential store
34 of 66
4.3.3.14 Application Management Settings (All)
Setting Value Description Class or Method
This allows an
application to be
Install Apps App name installApplication()
installed on the
device
Class: ApplicationPolicy
Enables / disables
Control app
App name user uninstall of setApplicationUninstallationDisabled()
uninstall
specified application
setApplicationUninstallationEnabled()
This allows an
application to be
disabled, even if it is
Enable/
Disable Apps installed, and prevent setDisableApplication()
Disable
it from running
(includes pre-
installed apps)
35 of 66
Setting Value Description Class or Method
White/Black listing is done using the full name of the application (such as com.android.testingapp).
The method for configuring these lists is highly dependent on the MDM solution chosen. Please refer to
the MDM specific guidance [MDMG] on exactly how to set these policies.
Note: The Application White/Black lists will not have any impact on apps that are part of the system
image. Built-in apps can instead be Disabled.
36 of 66
4.3.3.15 Remote Wipe Settings (All)
Setting Value Description Class or Method
setMaximumCharacterOccurrences()
Set min #
Settings to require setMaximumCharacterSequenceLength()
of
Password different types of
characters setMaximumNumericSequenceLength()
Complexity characters in the
or max
container password setMinPasswordComplexChars()
sequences
setMinimumCharacterChangeLength()
This prevents
entered passwords setPasswordVisibilityEnabled()
Password
Disable from being displayed
Entry Visible
on the container lock setScreenLockPatternVisibilityEnabled()
screen
37 of 66
4.3.3.17 Container Authentication Settings (KNOX)
Setting Value Description Class or Method
Enable or Disable
Enable/
Camera control access to Camera setCameraState()
Disable
inside the container
Enable or Disable
Microphone Enable/
access to microphone setMicrophoneState()
control Disable
inside the container
This allows an
application to be
Install Apps App name installApplication()
installed to the
container
38 of 66
Setting Value Description Class or Method
This allows an
application to be
disabled, even if it is
Enable/
Disable Apps installed, and prevent setDisableApplication()
Disable
it from running
(includes pre-
installed apps)
Specify if container
notifications are
Block All,
blocked, what level
Blacklist Block
of blocking should be
Application Text,
done. Block all setApplicationNotificationMode()
Notification Block
notifications, Text
Mode Text &
(status bar)
Sound
notifications only, or
only Text & Sound.
39 of 66
Setting Value Description Class or Method
Whitelist and
Blacklist of apps that
addPackagesToNotificationBlackList()
can override default
App removePackagesFromNotificationBlackList()
App container
Notification
Names notifications. addPackagesToNotificationWhiteList()
Lists
Blacklist apps follow
removePackagesToNotificationWhiteList()
that notification
mode setting
allowMoveAppsToContainer()
Define whether apps
Application & Enable/
can be moved into or allowMoveFilesToContainer()
File movement Disable
out of the Container
allowMoveFilesToOwner()
Define whether
setAllowChangeDataSyncPolicy()
Enable/ specific apps can
Application
Disable share data between Contacts
Data Sync
for apps the container & Calendar
outside Notifications
40 of 66
4.3.3.22 Application Control (All)
Setting Value Description Class or Method
Specifies restrictions
on allowed email addAccountsToAdditionBlackList()
Control Enable/
accounts. Can specify
Allowed Email Disable addAccountsToAdditionWhiteList()
allowed or blocked
Accounts for apps
domains or individual (specify restrictions for all account types)
accounts.
The built-in Samsung VPN client can be configured for use by the whole device. More information about
the specific management APIs can be found in the Samsung VPN Client on Galaxy Devices Guidance
Documentation v3.0.
KNOX provides a highly flexible method for configuring VPNs that can include the ability to control
access to applications or groups of applications to specific tunnels. The KNOX VPN service can be used to
control tunnels both inside and outside the container, depending on where the VPN client is installed
(inside or outside the container)
VPN profile(s) json files The VPN profile(s) to be deployed on the device
41 of 66
Component Contents Description
The VPN client vendor would provide the files above though the json configuration would have to be
edited by the Administrator. More information about the json configuration can be found here:
https://seap.samsung.com/api-references/android-
premium/reference/com/sec/enterprise/knox/profile_creation.pdf.
A KNOX containerized VPN is a VPN installed specifically inside the KNOX container. It is possible to set
multiple VPN configurations in parallel for different apps or groups of apps. It is also possible to
configure dual layer VPN tunnels by using one VPN outside the container paired with a KNOX
containerized VPN. These Methods are all part of the GenericVpnPolicy Class.
42 of 66
Setting Value Description Class or Method
Adds apps to
Container VPN profile
Add Apps to Package such that these apps addContainerPackagesToVpn()
Container VPN names must use this VPN addAllContainerPackagesToVpn()
profile for
connectivity
Note: When adding packages to a VPN profile, use User0 for the whole device and User100 for the Knox
container.
The API for Sensitive Data Protection exists both for the whole device and KNOX, but unless an
application has been written to the API, it will not take advantage of the Sensitive Data Protection
function.
Samsung Android devices do not need to be associated with a Google account to operate as required
within the enterprise. For example, it is still possible to receive push notifications through Google Cloud
43 of 66
Messaging. KNOX MDM APIs can be used to prevent users from signing in to these services (see
[MDMG]).
Audit records are stored in a compressed format to minimize space and maximize the amount of records
that can be stored. When the allocated space is full the oldest events will be overwritten so the most
recent as always maintained (circular logging/buffering). Notifications are sent to the MDM based on
the log space becoming full to warn before wrapping occurs.
The minimum amount of allocated space for audit storage is 10MB with a maximum of 50MB,
depending on the available free space when activated. There must be at least 200MB of free space
when Auditing is enabled (an error is returned to the MDM if not), and no more than 5% of free space
will be used, up to the maximum of 50MB. The allocated space is not adjusted after it is initially set.
Within the logging it is also possible to specifically filter the events that are written to the log.
44 of 66
Setting Value Description Class or Method
45 of 66
4.4.3 Audit Record Fields
The audit records have eight (8) fields as described in the following table.
Field Description
Integer value representing the USERID for which the log was
originated
46 of 66
4.4.5 Audit Events
The following list of audit records are produced related to the functionality claimed in the MDFPP.
AuditLog status has changed to This shows the status of the audit log.
<enable> Note that when disabled, audit logs are erased
AuditLog has reached its critical size. Shows the audit storage has reached the percentage
Percentage is <value> full set in <value>
Admin <admin pkg name> has Shows when CC Mode is enabled or disabled by
requested to <enable, disable> CCMode policy
These events cover ODE, external media encryption and FDP_DAR_EXT.2 functions.
47 of 66
Message Description
Admin <admin pkg name> has These messages show the MDM enabling SD card
requested SD card encryption. encryption.
Admin <admin pkg name> has These messages show the MDM enabling external
requested encryption of external storage encryption (such as when media is plugged in
storage through the USB port).
Encrypting storage card Shows success and failure of storage encryption for
<succeeded/failed> the SD Card.
Admin <admin pkg name> has changed The minimum password length has been set to
password minimum length to <value> <value>
Admin <admin pkg name> has changed The password quality (complexity) has been set to
password quality to <value> <value>
Admin <admin_pkg> has changed The session timeout for locking the screen has been
screen lock time out to <value msec> set to <value msec>
48 of 66
Message Description
BIOMETRIC_AUTHENTICATION_IRIS
49 of 66
Message Description
Camera
Microphone
Developer mode
Airplane mode
USB Tethering setting
Wi-Fi Tethering setting
Admin <admin_pkg> has Bluetooth tethering
<allowed|enabled, disallowed|disabled>
NFC
<feature>
Cellular data
USB debugging
USB Media Player (MTP)
VPN
S-Beam
Android Beam
S-Voice
USB Host Storage
<profile> Bluetooth profile
Most of the management functions for the container (such as password management or camera access)
generate the same messages as outside the container. The messages inside the container will be marked
with the Container ID (usually 100).
50 of 66
Message Description
Admin <uid> has <allowed|disallowed> The admin has allowed or disallowed applications to
moving applications to container. be moved to the container.
Admin <uid> has <allowed|disallowed> The admin has allowed or disallowed files to be
moving files to container. moved to the container.
Admin <uid> has <allowed|disallowed> The admin has allowed or disallowed files to be
moving files to owner. moved from the container.
51 of 66
Message Description
These events are only for reset failures since by definition a successful reset would wipe out the audit
logs.
Message Description
Admin <admin pkg name> has The admin has sent a command to force a factory
requested full wipe of device reset
52 of 66
Message Description
Key integrity check failed: key Shows the integrity check of a key in the keystore has
filename=<filename>, uid=<uid> failed
53 of 66
4.4.5.11 Certification Revocation Events
Message Description
Admin id <admin pkg name> has Shows enabling or disabling of OCSP checking.
<enabled, disabled> OCSP for <pkg <pkg name> shows if changed for specific packages.
name> “*” is shown for all packages.
54 of 66
Message Description
55 of 66
4.4.5.13 Remote Session Events
Message Description
aborted) Cause: <error msg> or HTTPS connections with remote endpoints but
there was a failure as specified in the <error msg>
56 of 66
Message Description
wpa_supplicant messages:
SSL handshake failed: SSL_connect error Certificate errors are shown in the EAP-TLS
<error #>:SSL routines:<routine>:<error processing
msg>
Uninstall Application <pkg name> The removal of the application has succeeded or
<succeeded/failed> failed
57 of 66
Message Description
Admin <admin pkg name> has installed The admin has installed an application from the path
application from <path> specified
Admin <uid> has <added/removed> The admin has added or removed a package name to
<signature> to package name an application whitelist or blacklist. “*” and “?” can
<whitelist/blacklist> be used as wildcards in denoting the package names.
Syncing account <account name> The account has successfully completed a sync to the
succeeded associated server
screen-lock enabled : password This shows the user has set or reset their password
58 of 66
4.4.5.17 Location Events
Message Description
Software update: Software update Shows status of FOTA update process Verizon
<packageName> started Wireless.
Software update: Software update The first message will appear before the reboot
<version> succeeded where the update will be applied.
Software update: Software update Success or failure of update will be recorded on the
<version> failed boot after the update process has run.
59 of 66
Message Description
It is very important that the devices to be deployed into the enterprise are obtained from reputable
carriers to reduce the likelihood that tampering of devices may occur.
Upon receipt, the boxes containing the device should have both a tracking label and two labels placed at
either end of the box to indicate whether the box has been opened prior to delivery. If these seals are
broken, do not accept the device and return it to your supplier.
The tracking label should look similar to Figure 2 - Tracking label, while the two tamper labels should
appear similar to Figure 3 - Security Seal (Black) or Figure 4 - Security Seal (White).
60 of 66
Figure 3 - Security Seal (Black) Figure 4 - Security Seal (White)
Model number – this is the hardware model (this is carrier specific, so for example a Samsung
Galaxy S4 on Verizon Wireless has a different model number than on AT&T)
Build number – this is the specific binary image version for the device
Security Software Version – this shows the Common Criteria evaluations and the version of the
software components related to those evaluations on the device
For the Common Criteria evaluation for the mobile device, this will show:
Where ABC is the version of the MDFPP and XYZ is the version number of the software that has been
validated.
61 of 66
4.5.2 Pre-packaged Software Versions
Samsung Android devices come with large amounts of software apps to provide the full breadth of
functionality expected by the customer. Some of the apps come from Google, some from Samsung, and
others from the cellular carrier. For a list of the apps and their versions contained on a specific device,
visit the website where you can download the CC Mode app and select the device you are using. This
will provide a complete list of the software installed on the evaluated device.
To verify the versions of any software on the device (compared to the list from the website), open
Settings/Application manager. Under the heading All, you will see every application on the device (both
those that are pre-installed and any you have installed). Selecting an application will display its
properties. The version number is shown at the top under the name.
Note: Using adb (USB debugging must be enabled to use adb) it is possible to extract all package version
information at once.
When updates are made available, they are signed by Samsung with a private key that is unique to the
device/carrier combination (i.e. a Galaxy S7 on Verizon will not have an update signed with the same key
as a Galaxy S7 on AT&T). The public key is embedded in the bootloader image, and is used to verify the
integrity and validity of the update package.
When updates are made available for a specific device (they are generally rolled out in phases across a
carrier network), the user will be prompted to download and install the update (see the User Guide for
more information about checking for, downloading and installing the update). The update package is
checked automatically for integrity and validity by the software on the device. If the check fails the user
is informed that there were errors in the update and the update will not be installed.
62 of 66
be used to update the firmware. This provides insurance against local, physical attacks that could change
the software unknowingly.
63 of 66
5 Operational security
Administrator mode;
User mode;
Recovery mode
A device is considered to be in Administrator mode before it is delivered to the user. The device is
prepared and configured for deployment in the enterprise environment via the Samsung Enterprise SDK.
The TOE administrators are trusted to follow and apply all administrator guidance in a trusted manner.
An unprivileged user will not have access to this mode of operation.
If an error or operational failure occurs during the transition from Administrator mode (causing the
device to momentarily enter the Error mode of operation) to User mode, the administrator should
follow the guidance for the Mobile Device Management Solution to rectify the failure and restore the
device to normal operational abilities. If it is not possible to adequately eliminate the error or
operational failure, the device is not to be delivered to an end user and should be returned to the
supplier.
After the device is configured in accordance with the Common Criteria evaluated settings, the device is
ready for deployment to a user. When the user receives the device, only the TouchWiz user interface
will be visible and no further changes to the security configuration are possible. Once deployed to a
user, the device will be operating in User Mode. Within User Mode, the only security relevant functions
accessible for the user are ‘lock screen password protection’, ‘change of password’ and ‘local device
wipe’. Typically, an administrator will not access the device in this mode of operation.
The TOE may also be placed into Recovery mode, bypassing the standard boot process and allowing for
configuration changes to be made to the installation of Android. However, this requires the boot loader
for the device to be unlocked and is therefore considered out of scope for this environment.
64 of 66
5.2 Wiping data
The evaluated security configurations provide the ability to both locally or remotely wipe data on the
device. Based on the device configuration, it is possible to wipe data at the device level, the KNOX
container level or both.
An enterprise initiated remote wipe command (either for the device or just the KNOX container,
depending on the configuration) occurs under the following conditions:
o for other procedural reasons such as when an Android device end user leaves the
organization.
The local wipe is manually initiated by the Android device user or after an exceeded number of incorrect
login attempts. The remote wipe process is in general remotely initiated by the Enterprise and Mobile
Device Administrator via a remote wipe command.
The only way for a user to locally wipe the KNOX container is to unenroll the device from the control of
the MDM. When this is done the KNOX container, all data and apps as well as the MDM Agent will all be
removed from the device.
65 of 66
5.3 VPN Client Use
While Samsung devices come with a Common Criteria-certified VPN client, some Enterprise customers
may have a need for a VPN client from a third party vendor. Android provides the public class
android.net.VpnService for third party vendors to build VPN clients that can be installed and used for
functionality beyond that which is provided by the Android or Samsung built-in VPN clients. VPN client
software built using this interface may provide their own management interface outside of that
provided by Samsung.
Security parameters of interfaces and functions under the control of the user and their secure
values.
Administrators and users are considered to use a Samsung Enterprise device. As described in previous
sections of this document, the administrator is responsible for configuration and installation of the
device. The end user receives the device in an operational state where no further security configuration
is possible. The only user accessible user functions are ‘lock screen password protection’, ‘change of
password’ and ‘local device wipe’.
The user is responsible to obey the provided user guidance and to not actively working against the
protection of the device data.
The TOE Administrators are trusted to follow and apply all administrator guidance, resp. [MDMG] in a
trusted manner. [MDMG] provides further operational user guidance.
66 of 66