PAGE \* MERGEFORMAT ii
APPROVAL SHEET
This research, entitled THE EFFECTIVENESS OF REINFORCEMENTS
ON EMPLOYEES’ PRODUCTIVITY, was prepared and submitted by JESSIE
ANN M. GALVO, LEALEAN C. MARTINEZ, JORJORAN M. ASUR, LESLIE S.
CABUHAN, ANNA MARIE A. QUIMING, ANGELIE L. VILLADORES, WILVEN
JAN M. AVILA, AND DANIEL LADERA in partial fulfillment of the requirements
for the degree of Bachelor of Science in Business Administration (BSBA).
ANDREI ISAGANI S. BANA, LPT,
MBM
Adviser
PANEL OF EXAMINERS
Approved in partial fulfillment of the requirements for the degree of
Bachelor of Science in Business Administration by the Oral Examination
Panel on June 21, 2023 with a grade of “__________”.
JULIUS SOL O. JAMERO, DBA, DMHRM-C
Chairperson
JUVY T. GONZAGA, MAGC ESTER E. GABUTAN, MAED-ELM
Member Member
Accepted in partial fulfillment of the requirements for the degree of
Bachelor of Science in Business Administration (BSBA).
_June 21, 2023 JULIUS SOL O. JAMERO, DBA, DMHRM-C
Date Vice President for Academic Affairs
PAGE \* MERGEFORMAT x
ACKNOWLEDGMENT
To complete this research journey entitled “THE EFFECTIVENESS OF
REINFORCEMENTS ON EMPLOYEES’ PRODUCTIVITY” have been delightful
and a great learning opportunity for us. However, this research study would not
be possible without a few individuals who helped to this study. Researchers
would like to extend sincere gratitude to the following:
First, to the Almighty God, who has given us the life and good health, the
resilience and strength to continue each day despite all the challenges we have
faced, for the guidance and enlightenment to continue the study.
We would like to express our gratitude to Mr. Andrei Isagani S. Bana, the
research adviser and instructor, for his tolerance, encouragement, and
willingness to share his knowledge in the research field with us as we carried
out our study. We are all more responsible and committed to completing this
course thanks to your coaching.
To Mr. John Arnel P. Sevilla, who generously shared his knowledge and
offered to assist us when we encountered difficulties pursuing this project. To
Mr. Pepito Sinodlay for his assistance in modifying the research
tool/questionnaire. We are eternally grateful to everyone who offered their
assistance and knowledge; your suggestions and encouragement helped this
research succeed.
Also, thanks to everyone on the team who contributed their time, effort,
and patience throughout the course of this project. We also thank each team
member's family for their cooperation and assistance, particularly in finances.
The researchers are very appreciative of how their major objective was
accomplished.
The Researchers
PAGE \* MERGEFORMAT x
DEDICATION
This study is dedicated to the researchers' families for their unending love
and support, to the teachers who helped, shared their knowledge, and provided
additional support to carry out this research, as well as to the incoming
researchers who will consider this study and use it as a source for their future
work. Above all, I want to thank the Almighty God for giving us life, for giving us
strength, knowledge, and guidance, and for giving us the patience to keep going
and finish this research.
The Researchers
PAGE \* MERGEFORMAT x
ABSTRACT
This study focuses on evaluating the effectiveness of reinforcements
towards employee productivity. Seven departments from Misamis Oriental
Institute of Science and Technology (MOIST) in the college's department
teaching personnel were selected using the cluster sampling technique. This
study employed a correlational research design. Frequency distribution, average
mean and standard deviation, and Pearson correlation coefficient were used to
assess the effectiveness levels of reinforcements towards employee
productivity. The study revealed that the teaching personnel of the college
department at Misamis Oriental Institute of Science and Technology (MOIST),
Balingasag Misamis Oriental, are more productive in terms of the effectiveness
of positive reinforcement. In addition, positive reinforcement has a significant
relationship with employee productivity, which implies that reward approaches
help improve efficiency, work quality, and the systematized work of employees.
Furthermore, the study also revealed that there is no significant relationship
between negative reinforcement and employee productivity, which implies that
solely relying on negative approaches is not effective. Thus, the study
recommended that positive reinforcement, which involves giving rewards, is
effective and should be continued as a motivational approach. Also, negative
approaches should not only be the basis for increasing employee productivity
but also develop other motivational factors that can foster high levels of
productivity.
PAGE \* MERGEFORMAT x
Keywords: Effectiveness, Positive Reinforcement, Negative Reinforcement,
Employee Productivity
TABLE OF CONTENTS
Page
TITLE PAGE .....................................................................................… i
APPROVAL SHEET .........................................................................… ii
ACKNOWLEDGMENT .....................................................................… iii
DEDICATION ...................................................................................… v
ABSTRACT ......................................................................................… vi
TABLE OF CONTENTS ..................................................................… vii
LIST OF FIGURE … .......................................................................… ix
LIST OF TABLES ............................................................................… x
CHAPTER 1 THE PROBLEM
Introduction ......................................................................................… 1
Theoretical Framework .....................................................................… 4
Conceptual Framework ....................................................................… 5
Schematic Diagram ..........................................................................… 6
Statement of the Problem ................................................................... 7
Statement of the Hypothesis ...........................................................… 8
Scope and Deimitation of the Study.................................................... 8
Significance of the Study .................................................................… 9
Definition of Terms ..........................................................................… 10
CHAPTER 2 REVIEW OF RELATED LITERATURE AND STUDIES.. 12
CHAPTER 3 RESEARCH METHODOLOGY
Research Design..........................................................................… 25
Research Locale .........................................................................… 26
Research Respondents ..............................................................… 26
Sampling Technique ...................................................................… 27
Validity and Reliability of the Instrument .....................................… 29
Data Gathering Procedure ..........................................................… 30
PAGE \* MERGEFORMAT x
Scoring Procedure ......................................................................… 31
Statistical Treatment ...................................................................… 32
CHAPTER 4 PRESENTATION, ANALYSIS, AND
INTERPRETATION OF DATA………………………… 33
CHAPTER 5 SUMMARY, CONLUSIONS, AND RECOMMENDATIONS 68
Summary of Findings....................................................................… 68
Conclusions .................................................................................… 70
Recommendations .......................................................................… 71
BIBLIOGRAPHY ..........................................................................… 74
APPENDICES
Appendix A: Research Instrument ...............................................… 78
Appendix B: Student’s Informed Consent Form...........................… 84
Appendix C: Approved Letter Request to Conduct the Study ....… 85
Appendix D: Reliability of the Research Instrument ...................… 86
Appendix E: Plagiarism Test Certification ..................................… 88
CURRICULUM VITAE ................................................................… 89
PAGE \* MERGEFORMAT x
LIST OF FIGURES
No. Title Page
1. Framework for Thinking of the Influence of Reward and
Punishment on Employees’ Performance Performance…… 4
2. The Schematic Diagram ..........................................................… 6
PAGE \* MERGEFORMAT x
LIST OF TABLES
No. Title Page
1. Distribution of Respondents according to department
with a cluster sample ………………………………….……… 28
2. Reliability of Research Instrument ........................................… 30
3. Score and Range of the Questionnaire ................................… 31
4. Distribution of the Respondents according to Age ...............… 33
5. Distribution of the Respondents according to Sex ................… 34
6. Distribution of the Respondents according to
Educational Attainment ....... ………………………………… 35
7. Descriptive Statistics: Efficiency............................................… 38
8. Descriptive Statistics: Work Quality.......................................… 41
9. Descriptive Statistics: Systematize ........................................… 44
10. Descriptive Statistics: Incentives.............................................… 47
11. Descriptive Statistics: Recognition ..........................................… 50
12. Descriptive Statistics: Promotion..............................................… 53
13. Descriptive Statistics: Sanction ..............................................… 57
14. Descriptive Statistics: Reprimand............................................… 60
15. Descriptive Statistics: Termination ………………………………. 63
16. Relationship between Positive Reinforcement
and Employees’ Productivity .............................…………… 64
17. Relationship between Negative Reinforcement and
Employees’ Productivity ……………………………………… 66
PAGE \* MERGEFORMAT x