THE ORIGINAL AND THE REISSUED TICKET MUST BE ANNOTATED - REF/CHGS - IN THE ENDORSEMENT BOX.
[Link]:
FROM/TO COLOMBIA CHANGES ANY TIME CHANGES PERMITTED FOR REISSUE/REVALIDATION. CHANGES
PERMITTED FOR NO-SHOW. NOTE - CHANGES NOT PERMITED AFTER THE SCHEDULED FLIGHT TIME IN CASE
OF SERIES OR GROUPS RESERVATIONS. // PENALTIES FOR TICKET CHANGES MUST BE COLLECTED WITHIN THE
TICKET USING THE TAX CODE OD. THE NON-USE OF OD TAX CODE WILL BE PENALIZED WITH 5.00USD PLUS
THE ADMINISTRATIVE FEE ASSOCIATED TO THE ADM. EXCEPT TICKETS REISSUED IN USA CANADA ARGENTINA
OR PARAGUAY. // REISSUE MUST BE COMPLETED BEFORE DEPARTURE TIME OF THE ORIGINAL FLIGHT -
OTHERWISE IT WILL BE CONSIDERED NO-SHOW AND SUCH PENALTY/RESTRICTION WILL APPLY. -CHANGES TO
UNUSED TICKET- [Link] THE FIRST FLIGHT COUPON IS CHANGED THE ITINERARY MUST BE RE-PRICED USING
CURRENT FARES IN EFFECT ON THE DATE THE TICKET IS REISSUED THE ITINERARY MUST MEET ALL RULE
PROVISIONS OF THE NEWLY TICKETED FARE. [Link] THERE ARE NO CHANGES TO THE FIRST FLIGHT COUPON
BUT OTHER FARE COMPONENTS ARE CHANGED THE ITINERARY MUST BE RE-PRICED USING HISTORICAL FARES
IN EFFECT ON THE PREVIOUS TICKETING DATE. THE NEW ITINERARY MUST MEET ALL THE PROVISIONS OF THE
NEWLY TICKETED FARES // WHEN MORE THAN ONE FARE COMPONENT IS CHANGED THE HIGHEST
PENALTY/RESTRICTIVE CONDITION OF ANY OF THE CHANGED FARE COMPONENTS WILL APPLY. // CHANGES TO
NON REFUNDABLE FARE COMPONENTS SHOULD BE DONE TO AN EQUAL OR A HIGHER FARE COMPONENT. //
THE CHANGE FEE AND ANY DIFFERENCE IN FARE MUST BE COLLECTED AT THE TIME OF CHANGE/REISSUE AND
APPLIES PER TRANSACTION-PER PASSENGER. CHILD/INFANT DISCOUNTS APPLY. // -CHANGES TO PARTIALY
USED TICKETS- THE ITINERARY MUST BE RE-PRICED USING HISTORICAL FARES IN EFFECT ON THE PREVIOUS
TICKETING DATE. THE NEW ITINERARY MUST MEET ALL RULE PROVISIONS OF THE NEWLY TICKETED FARE. THE
RECALCULATED FARE MUST BE THE FARE THAT COULD HAVE BEEN USED IF PURCHASED ON THE ORIGINAL
TICKETING DATE. // WHEN MORE THAN ONE FARE COMPONENT IS CHANGED THE HIGHEST
PENALTY/RESTRICTIVE CONDITION OF ANY OF THE CHANGED FARE COMPONENTS WILL APPLY. // CHANGES TO
NON REFUNDABLE FARE COMPONENTS SHOULD BE DONE TO AN EQUAL OR A HIGHER FARE COMPONENT. //
THE CHANGE FEE AND ANY DIFFERENCE IN FARE MUST BE COLLECTED AT THE TIME OF CHANGE/REISSUE AND
APPLIES PER TRANSACTION-PER PASSENGER. CHILD/ INFANT DISCOUNTS APPLY. // TICKET VALIDITY FOR
WHOLLY UNUSED TICKETS IS ONE YEAR FROM TICKET ISSUE DATE. PARTIALLY USED TICKETS ARE VALID
PROVIDED TRAVEL IS COMPLETED WITHIN ONE YEAR OR MAXIMUN STAY - WHICHEVER IS EARLIER- FROM THE
OUTBOUND TRAVEL OF THE ORIGINAL TICKET. CANCELLATIONS ANY TIME CANCELLATIONS PERMITTED. NOTE
- DISTRIBUTION COST RECOVERY FEE -IN BRAZIL COLLECTED THROUGH Q AND IN OTHER COUNTRIES
THROUGH YR- IS ONLY REFUNDABLE IF THE TICKETED FARE IS REFUNDABLE OR IN CASES OF IRREGULAR
OPERATIONS OR FLIGHT CANCELLATIONS OR IN COUNTRIES WHERE A CANCELLATION LAW APPLIES. // ANY
TIME REFUND NOT PERMITED IN CASE OF GROUP AND SERIES RESERVATION // WHEN COMBINING
REFUNDABLE WITH NON REFUNDABLE FARES - THE AMOUNT PAID ON THE REFUNDABLE FARE COMPONENT
IS REFUNDED LESS ANY APPLICABLE PENALTY AND THE AMOUNT PAID ON THE NON-REFUNDABLE FARE
COMPONENT WILL NOT BE REFUNDED. // WHEN REISSUED TICKETS ARE SENT TO REFUND THE ORIGINAL
NON REFUNDABLE AMOUNT REMAINS NON REFUNDABLE. // IF NO PORTION OF THE TICKET HAS BEEN USED
THE REFUND WILL BE AN AMOUNT EQUAL TO THE FARE PAID LESS ANY APPLICABLE SERVICE CHARGES OR
CANCELLATION FEES. // IF A PORTION OF THE TICKET HAS BEEN USED THE REFUND WILL BE AN AMOUNT
EQUAL TO THE DIFFERENCE BETWEEN THE FARE PAID AND THE APPLICABLE FARE FOR TRAVEL BETWEEN THE
POINTS FOR WHICH THE TICKET HAS BEEN USED LESS ANY APPLICABLE SERVICE CHARGES OR CANCELLATION
FEES. // DERECHO DE RETRACTO SOLO PARA COMPRAS REALIZADAS Y ORIGINADAS EN COLOMBIA A TRAVES
DE [Link]-CONTACT CENTER O AGENCIAS ON LINE. EN CASO DE RETRACTO SE RETENDRA EL 10 PCT DEL
VALOR DE LA TARIFA PAGADA -TARIFA NETA MAS CARGO POR COMBUSTIBLE- EXCLUYENDO TASAS-
IMPUESTOS Y TARIFA ADMINISTRATIVA O HASTA UN MAXIMO DE 60.000 PESOS PARA TICKETS CON
ITINERARIOS NACIONALES Y USD50 PARA TICKETS CON ITINERARIOS INTERNACIONALES. EL PASAJERO DEBE
CUMPLIR 2 CONDICIONES PARA SOLICITAR EL RETRACTO -SOLICITARLO DENTRO DE LAS 48 HORAS SIGUIENTES
A LA FECHA DE COMPRA - EJERCER EL DERECHO DE RETRACTO CON UNA ANTERIORIDAD IGUAL O MAYOR A 8
DIAS CALENDARIO ENTRE LA FECHA DE LA SOLICITUD Y LA FECHA DE INICIO DE VIAJE SI ES NACIONAL O 15
DIAS CALENDARIO ENTRE LA FECHA DE LA SOLICITUD Y LA FECHA DEL INICIO DE VIAJE SI ES INTERNACIONAL -
DERECHO DE DESISTIMIENTO PARA TARIFAS NO PROMOCIONALES COMPRADAS EN COLOMBIA SE PUEDE
SOLICITAR LA DEVOLUCION DEL DINERO DANDO AVISO CON UN MINIMO DE 24 HORAS ANTES DEL VIAJE
SIEMPRE Y CUANDO LA COMPRA Y EL ORIGEN SEA COLOMBIA. EN ESTE CASO LA AEROLINEA RETENDRA 10
PCT DEL VALOR DE LA TARIFA PAGADA - TARIFA NETA MAS CARGO POR COMBUSTIBLE - EXCLUYENDO TASAS-
IMPUESTOS Y TARIFA ADMINISTRATIVA. -RIGHT OF WITHDRAWAL ONLY FOR SALES MADE IN COLOMBIA VIA
[Link] CONTACT CENTER OR ONLINE AGENCIES AND FOR ITINERARIES ORIGINATING IN COLOMBIA. IN
CASE OF WITHDRAWAL THE AIRLINE WILL RETAIN 10 PCT OF THE FARE PAID -NET FARE PLUS FUEL
SURCHARGE- EXCLUDING AIRPORT FEES TAXES AND ADMINISTRATIVE FARES OR UP TO A MAXIMUM OF
