ACCOUNT NUMBER 0099 2993 0940 9 DATE MAILED Jul 30, 2021 Page 1 of 6

SERVICE FOR [Link]

084256050931
JACQUI CHILDS
1306 SHERWOOD DRIVE
OXFORD, AL 36203

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Life’s full of surprises. Don’t let your energy bill be one of them. For a more predictable
monthly bill, sign up for Level Pay at [Link]/levelpay. No payment is due.
Your account has a credit balance of
Financial assistance to help eligible low income customers reduce outstanding account balances is
$10.63
available through SDG&E’s new Arrearage Management Payment (AMP) plan. To see if you qualify and
for Terms & Conditions, visit [Link]/AMP or call us at 1-800-411-7343. Electric Usage History (Total kWh used)
110

88

Kilowatt Hours
You are currently receiving the CARE discount 66

44

Account Summary 22

0
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL
Previous Balance $45.13 20 21

On-Peak Off-Peak Super Off-Peak

Payment Received 7/27/21 THANK YOU - 45.13
Payment Received 7/8/21 THANK YOU - 16.94 109 kWh used
Credit Balance - $16.94 3.6 Daily avg kWh

Current Charges + 6.31 3.2 Daily avg kWh last month

123.6% Change in daily avg kWh from last year
Total Amount Due -$10.63 14.0% Change in daily avg kWh from last month
1.3 Max monthly demand
1.9 Max annual demand

Summary of Current Charges (See page 2 for details) 30 Days in billing cycle

Billing Period Usage Amount($)

Electric Jun 29, 2021 - Jul 28, 2021 109 kWh 22.38
Other Charges and Credits -16.07
Total Charges this Month $6.31

Regulatory Notices
· All customers are required to pay a Competition Transition Charge as part of the charges above,
including those who choose an electric service provider other than SDG&E.

PLEASE KEEP THIS PORTION FOR YOUR RECORDS. (FAVOR DE GUARDAR ESTA PARTE PARA SUS REGISTROS.)

PLEASE RETURN THIS PORTION WITH YOUR PAYMENT. (FAVOR DE DEVOLVER ESTA PARTE CON SU PAGO.)

Save Paper & ACCOUNT NUMBER

No payment is due.
Postage 0099 2993 0940 9
PAY ONLINE Your account has a credit balance of
[Link]
$10.63
SERVICE ADDRESS: 1306 SHERWOOD DRIVE

JACQUI CHILDS
CY 18

1306 SHERWOOD DRIVE

OXFORD, AL 36203 SAN DIEGO GAS & ELECTRIC
PO BOX 25111
SANTA ANA CA 92799-5111

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9 2 20000992993094000000016940000000000
 ACCOUNT NUMBER 0099 2993 0940 9 DATE MAILED Jul 30, 2021 Page 2 of 6
AMOUNT DUE [Link]
No Payment Due

Important Phone Numbers

Detail of Current Charges
1-800-411-SDGE (7343) English
1-800-311-SDGE (7343) Español
Electric Service
1-877-889-SDGE (7343) TTY
Rate: Time of Use - TOU-DR1-Residential Climate Zone: Coastal
M-F, 7am-8pm, Sat, 7am-6pm
Baseline Allowance: 180 kWh
For emergencies and to report
Billing Period: 6/29/21 - 7/28/21 Total Days: 30 outages, please call 24 hours a day,
7 days a week. . . . . . . . . . . . . . . . . 1-800-611-7343
Meter Number: 05490957 (Next scheduled read date Aug 26, 2021) Cycle: 18
To locate underground cables & gas
Meter Constant: 1.000 Billing Voltage Level: Secondary pipes, please call DigAlert,
Monday-Friday, 6am-7pm. . . . . . . . 8-1-1
Circuit: 0159 Your circuit is currently not subjected to rotating outage.
However, this is subject to change without notice. To make a payment using your credit
Total Usage: 109 (Usage based on interval data) or debit card via a third party
vendor, call. . . . . . . . . . . . . . . . . . . . 1-800-386-0067

ELECTRIC CHARGES Amount($)

Electricity Delivery (Details below) 109 kWh
SUMMER USAGE On-Peak Off-Peak Super Off-Peak
kWh used 25 49 35
Rate/kWh $.23846 $.23846 $.23846
Charge $5.96 + $11.68 + $8.35 = 25.99

Electricity Generation (Details below) 109 kWh

SUMMER USAGE On-Peak Off-Peak Super Off-Peak
kWh used 25 49 35
Rate/kWh $.36416 $.11685 $.05970
Charge $9.10 + $5.73 + $2.09 = 16.92

Summer CARE Baseline Adjustment Credit 109 kWh x -$.08531 -9.30

Residential CARE Discount -11.40
Total Electric Charges $22.21
TAXES & FEES ON ELECTRIC CHARGES Amount($)
State Surcharge Tax 109 kWh x $.000300 .03
State Regulatory Fee 109 kWh x $.001300 .14
Total Taxes & Fees on Electric Charges $.17
(Continued on next page)

Payment Options $ Please visit [Link]/residential/pay-your-bill for more ways to pay your bill.

Online Bill Pay: Credit/Debit:

Register to make a secure payment now or schedule your Pay by credit/debit card via third party vendor (fee applies) by
payment at [Link], or visit your bank's website visiting [Link]/residential/pay-your-bill. Click on the
for home banking options. Bill Matrix link or call 1-800-386-0067 to make a payment.

Mobile: In Person:
SDG&Es free app for your mobile device gives you more ways to To find the nearest location and hours of operation, visit
connect with us. Visit [Link]/mobileapps to download. [Link]/locations.

Need help paying your bill? By Mail:

For payment options or to make payment arrangements, visit us at Mail your check or money order, along with the payment stub
[Link]/assistance or call 1-800-411-7343. at the bottom of your bill, in the enclosed envelope to
SDG&E, PO Box 25111, Santa Ana, CA 92799-5111.
 ACCOUNT NUMBER 0099 2993 0940 9 DATE MAILED Jul 30, 2021 Page 3 of 6
AMOUNT DUE [Link]
No Payment Due

Detail of Current Charges - Continued Breakdown of Current Charges

Total Electric Service $22.38

OTHER CHARGES & CREDITS Amount($)

Deposit Credited To Your Account -40.01 93%
Returned Payment Charge 7.00 Total Current
Returned Payment 16.94 Charges
$6.31*
Total Other Charges & Credits -$16.07
7%
Total Current Charges $6.31

*Credits are not shown on the chart

The total current charges include the following
components. Definitions for these terms are shown on
page 6 of your bill.

Electric Charges
Electricity Generation $16.92
Transmission $7.03
Distribution $1.81
Competition Transition Charge $.07
Local Generation Charge $.93
Total Rate Adj. Comp. -$6.04
Other Charges & Credits (Electric)
Public Purpose Programs $1.49
Other $.17
Other Account Charges & Credits
Other -$33.01
Other $16.94
Total Current Charges $6.31
 ACCOUNT NUMBER 0099 2993 0940 9 DATE MAILED Jul 30, 2021 Page 4 of 6
AMOUNT DUE [Link]
No Payment Due

Your Electricity Dashboard

Highest Usage Hour Time of Use - Electricity

Summer kWh
On-Peak 25
Highest Usage Hour (Demand) this month:
Off-Peak 49
Super Off 35
1.3 kW on July 12, 2021 from 11:00pm to 12:00am Total 109

Demand is the highest amount of electricity used at a given TOU Period – Weekdays
Summer
June 1 - October 31
Winter
November 1 - May 31

point in time. On-Peak 4:00 p.m. - 9:00 p.m. 4:00 p.m. - 9:00 p.m.
6:00 a.m. - 4:00 p.m.
6:00 a.m. - 4:00 p.m.; Excluding 10:00 a.m. - 2:00 p.m. in
Off-Peak
9:00 p.m. - midnight March and April;
9:00 p.m. - midnight
Midnight - 6:00 a.m.
Super Off-Peak Midnight - 6:00 a.m.
10:00 a.m. - 2:00 p.m. in March and April

TOU Period – Weekends Summer Winter

and Holidays June 1 - October 31 November 1 - May 31
On-Peak 4:00 p.m. - 9:00 p.m. 4:00 p.m. - 9:00 p.m.
2:00 p.m. - 4:00 p.m. 2:00 p.m. - 4:00 p.m.
Off-Peak
9:00 p.m. - midnight 9:00 p.m. - midnight

Super Off-Peak Midnight - 2:00 p.m. Midnight - 2:00 p.m.

 ACCOUNT NUMBER 0099 2993 0940 9 DATE MAILED Jul 30, 2021 Page 5 of 6
AMOUNT DUE [Link]
No Payment Due

Definitions
Baseline Allowance - A quantity of electricity or gas allocated Electricity Generation Charge - This charge is for the maintain electric system reliability. This means having
by the CPUC for residential customers based on a percentage electricity you use and includes charges for the energy enough generating facilities available to meet the demand
of average residential consumption and varying based on type provided by both SDG&E and DWR. Electricity from DWR for electricity at all times. The costs associated with this are
of space heating, type of water heating, season, climatic zone is owned by DWR, not SDG&E. If you purchase electricity passed on to SDG&E customers.
and number of days in the billing period. from another supplier or buy electricity through SDG&E using State Regulatory Fee - Charged to all utility users to pay for
California Climate Credit - The state charges fees to reduce hourly pricing, this charge appears only for informational the California Public Utilities Commission (CPUC) operations.
carbon pollution and increase the use of cleaner energy. purposes and will be offset by a credit.
These fees are returned to you as a credit. Households State Surcharge Tax - Collected by the State of California for
Franchise Fees for Electric Energy Supplied by Others- the conservation and development of energy resources in the
receive the electric credit twice a year and gas credit once a This charge pays cities for the right to have transmission
year. Small businesses receive the electric credit monthly. state.
and distribution equipment (such as poles and wires) on
Visit [Link]/credit to learn more. city streets. This charge collects the franchise fee on the Total Rate Adjustment Component (TRAC) - This legislated
City of San Diego Franchise Fee Differential - A fee electricity purchased for you by DWR. The franchise fee on charge is a conservation incentive. Customers with usage
charged to SDG&E by the City of San Diego for the rights to the electricity provided to you by SDG&E is included in the of less than 130% of baseline receive a subsidy credit.
operate within city streets. SDG&E Electricity Generation Charge. Customers with usage over 130% of baseline make up the
Climate Zone - The CPUC established four Climatic Zones in difference and cover the cost of the subsidy.
kWh (kilowatt hour) - A common unit to measure electric
California, based on annual average temperatures. Transmission - This charge pays for the delivery of high-
energy consumption. A kWh equals 1,000 watts of electric
Competition Transition Charge (CTC) - Through this power consumed for one hour of time. voltage electricity from power plants to distribution points near
charge, SDG&E recovers costs for power plants and longterm your home or business. It includes the cost of high-voltage
power contracts approved by state regulators that have been Local Generation Charge - Recovers the costs associated power lines and towers, as well as monitoring and control
made uneconomic by the shift to competition. with generation power suppliers that the CPUC has equipment.
Delivery - Charges for the costs of owning, operating, and determined should be recovered from all benefiting customers.
maintaining the transmission and distribution facilities to Maximum Annual Demand - The highest Maximum Monthly
deliver power to customers. Demand for the current and prior eleven billing periods.
Distribution - This line reflects charges to distribute power to Maximum Monthly Demand - The maximum demand during
customers. It includes power lines, poles, transformers, repair the current billing period.
crews and emergency services.
Nuclear Decommissioning - This charge pays for the
DWR Charges - The Department of Water Resources (DWR)
retirement of nuclear power plants.
Bond Charge pays for bonds issued by DWR to cover the
costs of purchasing power during the electricity crisis. All Public Purpose Programs - This charge reflects the costs
DWR charges, including the Cost Responsibility Surcharge of certain state-mandated programs (such as low-income and
component of DWR charges, are owned by DWR and not energy efficiency programs).
SDG&E. SDG&E collects charges for DWR as an agent of Reliability Services (RS) - The Independent System
DWR. Operator is required to ensure adequate generation to

SDG&E Policies and Notices

Electronic Check Processing - When you pay your bill available to assist with payment arrangements California Relay Service Phone Numbers:
by check, you authorize us to electronically process your If SDG&E fails to offer you payment arrangements, you may Type of Call Toll-Free Number
payment. If your check is processed electronically, your write to the Consumer Affairs Branch of the California Public
checking account may be debited on the same day we receive TTY/VCO/HCO to 1-800-735-2929 English
Utilities Commission (CPUC), State Office Building, 505 Van Voice 1-800-855-3000 Spanish
the check. Your check will not be returned by your bank, Ness Avenue, Room 2003, San Francisco, CA 94102, phone:
however, the transaction will appear on your bank statement. Voice to 1-800-735-2922 English
800-649-7570, email: consumer-affairs@[Link], prior to TTY/VCO/HCO 1-800-855-3000 Spanish
If you do not wish to participate in this program, please disconnection of your SDG&E service. The Consumer Affairs
have your account number ready and call 1-866-534-5152. Speech to Speech 1-800-854-7784
Branch will review the complaint and issue its proposed
Rates & Rules - SDG&E's rate schedules and rules, on file resolution to you and SDG&E. If you are not satisfied, you may To avoid having service turned off while waiting for the
and approved by the CPUC, are available on the Internet at appeal the proposed resolution by filing a formal complaint. A outcome of a complaint to the CPUC specifically regarding
[Link]. Copies of applicable tariffs may also be more detailed explanation of disconnection policies, including the accuracy of your bill, please contact CAB for
obtained by calling 1-800-411-SDGE (7343) or visiting any your rights as an SDG&E customer, may be obtained by assistance. If your case meets the eligibility criteria, CAB will
company bill payment office. calling 1-800-411-SDGE (7343), or e-mail: info@[Link]. provide you instructions on how to mail a check or money
order to be impounded pending resolution of your case. You
Pay Before Date / Disconnection Policy - Your SDG&E Disputed Bills / Service Complaints - If you believe there is must continue to pay your current charges while your
bill is due and payable upon presentation and is past due if an error on your bill or have a question about your service, complaint is under review to keep your service turned on.
not paid within 19 days of the date mailed. If your payment please call SDG&E customer support at 1-800-411-SDGE
has not been received by the "Due Date" shown on your bill, (7343). If you are not satisfied with SDG&Es response, Re-Establishment of Credit / Deposit - If you pay your
your SDG&E service is subject to disconnection, after proper submit a complaint to the California Public Utilities SDG&E bill after the expiration date of a past due notice,
notice has been provided. If your service is disconnected Commission (CPUC) at [Link]/complaints/. Billing you may be required to re-establish your credit by paying a
for non-payment, there may be additional service charges and service complaints are handled by the CPUCs Consumer deposit.
and you will be required to pay all past due SDG&E amounts Affairs Branch (CAB), 505 Van Ness Ave, Room 2003, San
Francisco, CA 94102, phone: 1-800-649-7570. Large Font Bill - You can sign-up to receive a large font bill
before service is restored. Your SDG&E service could also be by calling SDG&E at 1-800-411-SDGE (7343).
disconnected if the information provided on your application If you have limitations hearing or speaking, dial 711 to reach
for service is false, incomplete or inaccurate. SDG&E will the California Relay Service, which is for those needing
disconnect your services only for non-payment of those assistance relaying telephone conversations. Dial one of the
charges owed SDG&E. numbers below to be routed to a California Relay Service
If you are unable to pay your SDG&E bill in full due to a provider in your preferred mode of communication.
temporary financial hardship or due to a serious illness in the
household, you need to call SDG&E before the expiration
of this notice. Employees, including multilingual staff, are