TECHNOMAX ENGG.
PRODUCTS
HRD / TRAINING
TEP-QMS-04
ISSUE - 00, DATE - 01.04.2016
ISO 9001:2015
Prepared by Reviewed by Approved by
Designation MR Designation MR Designation PARTNER
Date 01.04.2016 Date 01.04.2016 Date 01.04.2016
Page 1 of 10
TECHNOMAX ENGINEERING PRODUCTS Title: HR /TRAINING
Rev 00 / 01-04-2016
TEP-QMS-04
ISO Clause: 7.1, 7.1.1, 7.1.2,7.1.3, 7.1.4, 7.1.6, 7.2, 7.3
Sl. No. Rev. No. Rev. date Brief detail of amendment carried out
01 00 4/1/2016 New Procedure introduced inline with ISO 9001:2015
Prepared by Reviewed by Approved by
Designation MR Designation MR Designation PARTNER
Date 01.04.2016 Date 01.04.2016 Date 01.04.2016
Page 2 of 10
TECHNOMAX ENGINEERING PRODUCTS Title: HR/TRAINING
Rev 00 / 01-04-2016
ISO Clause: 5.3, 7.1, 7.1.1, 7.1.2, 7.1.3, 7.1.4, 7.1.6, 7.2, 7.3
Role Responsibility Authority
Proprietor Providing Human resource Approving the canditate
Allocating budget for Training Salary fixing
Termination of employee
Promotion to employee / Increment
Announcing Incentive schemes
Department I/C HR Identifying new employee
Organising the Interview activities
Creating employee bio data / Appointment order to employee
Providing orientation training to new employee
Skill Matrix Preparation
Skill development / Training plan preparation
Organising Training programmes
Ensuring the attendance list availability for training given
Providing organisational knowledge to employees
Evaluating the training effectiveness for the training given
Maintaining Training records of employees
Ensuring the safety / ambient work environment
Maintaining employee daily attendance
Communicating all HR related information to employees ( holiday details etc..)
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Designation MR Designation MR Designation PARTNER
Date 01.04.2016 Date 01.04.2016 Date 01.04.2016
Page 5 of 10
TECHNOMAX ENGINEERING PRODUCTS Title: HR / TRAINING
Rev 00 / 01-04-2016
ISO Clause: 7.1, 7.1.1, 7.1.2, 7.1.4, 7.1.6, 7.2, 7.3
J Ensuring the availability of human resource to meet QMS requirements
J Improving the competence of employee
Objective (Aim)
J Providing safe and appropriate work environement
J Providing good number of training
Scope J Competence & Skill development in order to meet the QMS requirements
Process owner J Dept I/C HRD
Source Input Description of Activity in Flow Chart Out put Risk considered Control method
Competency matrix Lead time for recruitment
Select the mode ( Advertisement / Recruitment
New employee requirement agencies / Employee referel) for identifying the Bio data of employee Delay in identifying the will be given at the time
new employee
new employee of request
Education, Experience defined
Short list the bio data based on the
Bio data of employee Interview rating sheet Selection of incompetent Two level interview process
competency matrix and arrange for interview
Interview rating sheet process, Conduct the interview person Final interview and approval
Competence of New
Employees / Existing by PROPRIETOR
Employees / Human
Resource New employee
Appointment letter shall be given to selected person
orientation and orientation training shall be given which shall Training record Orientation improper or Review at MRM by PROPRIETOR
include organisation knowledge
Competency matrix no orientation.
Skill matrix Competency & Experience
Evaluation of employee skill shall be done once in a
Corrective actions year. Based on skill level training shall be planned / Training plan Identification of right to be checked for trainer
Whenever new product or technology is
New technology / Product implemented , then training shall be planned. trainer for each topic
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Designation MR Designation MR Designation PARTNER
Date 01.04.2016 Date 01.04.2016 Date 01.04.2016
Page 7 of 10
TECHNOMAX ENGINEERING PRODUCTS Titel: HR / TRAINING
Rev 00 / 01-04-2016
ISO Clause: 7.1, 7.1.1, 7.1.2, 7.1.3, 7.1.4, 7.1.6, 7.2, 7.3 TEP-QMS-04
Source Input Description of Activity in Flow Chart Out put Risk considered Control methods
Identify and select the trainer ( Internal or
Training plan Approved Trainers Incompetant trainer Proper trainer evaluation
External), Communicate the training details to
respective employees through dept. head. before trainer
appointment.
Training plan Training attendance list Poor participation Effectiveness monitoring
Organise the training programme, collect the
Approved Trainers Training record
attendance list, collect the training feedback,
Training material update the employee training record Training feedback
Employees /
Competency
Matrix Retraining plan
Effectiveness of training shall be monitored
Training record through test, on job performance, Objective's Training effectiveness record Ineffective training Trainer performance
trend (Maximum with in 3 months)
Skill matrix No skill development assesment
Employee training record shall be updated with Improper training Update after
Training effectiveness effectiveness details / Skill matrix shall be Training record verification
evaluation
reviewed based on training effectiveness
result
Note: Awareness programme shall be planned once in 3 months to all the employees for Quality policy, Quality Objectives, Continual improvement, Risks if QMS procedures are not
complied with.
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Designation MR Designation MR Designation PARTNER
Date 01.04.2016 Date 01.04.2016 Date 01.04.2016
Page 8 of 10
TECHNOMAX ENGINEERING PRODUCTS Title: COMMUNICATION
Rev 00 / 01-04-2016
TEP-QMS-04
ISO Clause: 7.4
What When with whom How Who
INTERNAL COMMUNICATION
All Employees / Interested
Quality policy Permenent Display / Letter / Training Management
parties
As per Training plan / during
Importance of effective QMS All Employees Training / Display Management
Orientation training
During recruitment / Promotion /
Responsibilities and Authority Employee Procedure / Oral / Training Management
Department change
Quality objectives While defining / Once in 3 months All employees Procedure / Oral / Training Management
Head of the department /
Customer complaint / Feedback At the time of receipt Meeting Partner
Respective process owner
EXTERNAL COMMUNICATION
Placing purchase order / Quotation
Information to external providers Supplier (External provider) Purchase order / Letter / Email / Oral Purchase I/C
collection
Product information Enquiry stage Customer Email / Website / Catalogue / Letter Partner
Enquiry, order, amendments Enquiry review / Order review Customer Electronic media / Letter/ oral Partner
Customer feedback Once in a year / After service Customer Forwarding customer feedback form Partner
Action taken for customer complaints Once action taken Customer Electronic media / Letter/ oral QC I/C
Status of customer property As agreed with customer Customer Delivery chellan / Letter / Email STORES I/C
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Designation MR Designation MR Designation PARTNER
Date 01.04.2016 Date 01.04.2016 Date 01.04.2016
Page 9 of 10
TECHNOMAX ENGINEERING PRODUCTS Title: HR / TRAINING - QUALITY OBJECTIVE
Rev 00 / 01-04-2016
TEP-QMS-04
ISO Clause: 6.2, 7.1.3
Sl.No Objective parameter Target Monitoring method Monitoring frequency Responsibility
Min.one
Number of training to Training plan / Training
1 training / Quarterly HRD I/C
employees record review
Month
Note : 1) Objective monitoring record MR.3.17 shall be used to update the actual data
2) Action plan / corrective action - Quality objectives MR.3.10 in MRM shall be Done
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Designation MR Designation MR Designation PARTNER
Date 01.04.2016 Date 01.04.2016 Date 01.04.2016
Page 10 of 10
