Sultan Munaver
IT Infrastructure Systems & Cloud Specialist
Bengaluru, KA 560002 www.linkedin.com/in/sultan-
munaver-55421a195
988 047 1863
[email protected]
Highly skilled and experienced IT with a strong focus on Endpoint Management, Compliance, DLP,
VMware, Service Delivery, Cloud, and Leadership. Proficient in managing global service delivery,
leveraging tools such as ServiceNow, ForcePoint, XDR, Microsoft Intune, and MDM. Proven track record
of driving operational excellence, ensuring regulatory compliance, and delivering top-notch support
services.
Highly organized and self-motivated professional experienced in project management, team
development and process improvement. Skilled in developing and implementing strategies to
increase efficiency and performance. Passionate about driving business growth and creating positive
work environment.
Skills
System and Network Administration - (Windows, Linux), virtualization
technologies (VMware, Hyper-V), and network administration (TCP/IP, DNS,
DHCP)
Upper intermediate
Cloud Computing - Amazon Web Services (AWS), Microsoft Azure, or Google
Cloud Platform (GCP)
Upper intermediate
Virtualization and Containerization: Proficiency in virtualization technologies like
VMware, Hyper-V, or XenServer. Familiarity with containerization platforms like
Docker and orchestration tools like Kubernetes.
Upper intermediate
Infrastructure as Code (IaC): Knowledge of IaC tools such as Terraform,
CloudFormation, or Ansible. Ability to write infrastructure deployment scripts and
templates to automate provisioning and configuration management.
Upper intermediate
Networking: Strong understanding of networking principles, protocols, and
technologies, including LAN/WAN, routers, switches, firewalls, load balancers,
and VPN.
Upper intermediate
Security: Knowledge of security best practices and the ability to design and
implement secure infrastructure solutions. Familiarity with firewall configurations,
intrusion detection/prevention systems (IDS/IPS), and data encryption
techniques.
Upper intermediate
Storage and Backup: Experience with storage technologies like SAN, NAS, and
RAID. Understanding of backup and disaster recovery strategies and tools.
Upper intermediate
Monitoring and Performance Tuning: Proficiency in monitoring tools such as
Nagios, Zabbix, or Prometheus. Ability to analyze system performance, identify
bottlenecks, and optimize infrastructure for better efficiency.
Upper intermediate
Collaboration and Communication Tools: Familiarity with collaboration tools like
Jira, Confluence, or SharePoint. Excellent communication and presentation skills
to interact with stakeholders and team members effectively.
Upper intermediate
Documentation and Technical Writing: Ability to create detailed technical
documentation, including system architecture diagrams, deployment guides,
and standard operating procedures (SOPs).
Upper intermediate
Strategic leadership
Upper intermediate
Work History
2021-10 - Current Associate Director
CORP Technologies, Bangalore
Successfully led and managed team responsible for endpoint management,
ensuring efficient and secure operations across organization.
Implemented and maintained compliance programs, ensuring adherence
to industry regulations and standards.
Designed and executed effective Data Loss Prevention (DLP) strategies,
safeguarding sensitive data and mitigating risks.
Expertise in managing VMware infrastructure, optimizing performance, and
ensuring high availability.
Oversaw global service delivery, ensuring consistent and quality support to
end-users across multiple locations.
Implemented and customized ServiceNow platform to streamline IT service
management processes, improving efficiency and user satisfaction.
Proficient in cloud technologies, driving cloud adoption initiatives and
optimizing infrastructure for scalability and cost-efficiency.
Implemented and managed Forcepoint for web security and data
protection, ensuring secure access and preventing data breaches.
Experienced in XDR (Extended Detection and Response) solutions,
enhancing threat detection and incident response capabilities.
Managed Intune and MDM (Mobile Device Management) systems, enabling
secure and efficient management of mobile devices and applications.
Demonstrated strong leadership skills, fostering collaborative and high-
performing team environment.
Collaborated with cross-functional teams and stakeholders to align IT
initiatives with business goals.
Led teams of up to 25 engineers , supervising daily performance as well as
training and improvement plans
2020-10 - 2021-09 IT Systems Solutions Architect - Enterprises & MSP
Dynamix - UCaaS for Enterprises and MSPs, Bangalore
Manage OnPrem, Cloud HCI Infrastructure for Microsoft Windows Platforms,
VMWARE Infra, AWS , Azure , WVD , Devops Docker Kubernetes platform -
Build CI/CD Jenkins Core.
Implement and manage IaaS and PaaS services in Azure,aws cloud platform
(following manual processes and/or automation with scripts/tools).
Support/management scope for core infrastructure services (servers, elastic
load balancers, storage, virtual private cloud containers, gateways, etc.).
2019-09 - 2020-10 IT Operations Manager
Locus, Bangalore
Manage OnPrem & Cloud InfraStructure for Locus
Identity and Access Management using Okta & Okta Workflows
MDM Administration. - Jamf and Microsoft Intune
G-Suite Administration & Management
O365 Administration & Management
Network Administration - Cisco Meraki Firewall, Switch and Access Point
Automation and Scripting
2019-09 - 2020-08 Cloud Infra & DevOps SA
TX NBCU Berlin Germany, Bangalore
Manage IT INFRA & Clouds Ops, Worked on the Development environment
setup for the Confidential & Confidential IDP project.
Worked on the CICD setup for all the micro services on Profile, Service
Availability, Cart, Pricing and promotion, Product Configuration, Foundation
framework and product listing.
Worked on to setup for the various Jenkins CICD pipeline configurations for
all the micro services.
Worked on the build activities for all the existing micro services
2016-07 - 2018-08 Sr Specialist Advisor
NTT DATA Services Global, Bangalore
Manage IT Infra Support Services.
Monitor and tune the system to achieve optimum performance levels in
standalone and multi-tiered environments.
Conducts system analysis, configuration management and develops
improvements for system software performance, availability and reliability.
Performs incident resolution, problem determination and root cause analysis
in accordance with Service Level Agreements.
Designs, develops, recommends and implements new or revised system
software, utilities and automated processes as necessary.
2014-08 - 2016-08 Solutions Architect Product Sales
OPT-IT (MONSANTO – ENABIL – DHIRAAGU ), Bangalore
Responsible for designing, building, and improving cloud environments on
Azure AWS VRA VMWare.
Build AWS STack for IAAS and SAS provisioning new departments.
Projects completed –
Dhiraagu Enabil Project ( Maldives )
RESCON Partners Enterprise Design Deployment Himmatsinhka AD Restructure
Blue print build ISO Completion Exchanging – Manage Break Fix Infra support
MIS – Manipal Integration Services
Oxford Schools - Dubai
2011-07 - 2014-07 IT Solutions Consultant
Zynga Gaming Networks, Bangalore
Manage Active Directory, resolving file and system replication conflicts,
Configure new Sites, manage and monitor Site replications, adding servers
into the environment both prob and lab , Manage and move FSMO for
changes in Dev process, bridge centralized Data centre at HQ. Applying
Security Policies and Audit policies by using AD Group Policy Objects
Providing L3 support to Windows Server issues in Datacentre Supporting
Wintel Servers Including VM host, Designing and Implementing Windows
servers(such as server Hardware, RAID, OS and Hardening) in Data Centre.
2009-04 - 2011-07 Sr Systems Administrator
America Online LLC, Bangalore
Technical Environment – Windows Vista; Office 2007; Windows Server 2003;
Microsoft Virtual Server 2005 R2; BES 4.1 SP4; LANDesk; and BDD.
▪ Manage and Deploy new Site Active Directory Design and Deployment
▪ Control Manage AD Objects Group Policies and Exchange objects.
▪ Manage and execute all Windows infrastructure Subjective operations
including Design Plan.
2008-03 - 2009-02 Domain Specialist
CSS Corporation Cybernet Slash Support, Bangalore
▪ Prepared the environment for deployment of Server Migrations & Upgrades.
▪ Analyzed the hardware and software requirements of Active Directory.
▪ Installed, configured, and provide troubleshooting for Server 2003.
▪ Implemented and managed IP Addressing; configured TCP/IP addressing on a
server.
2006-11 - 2008-03 Sr Software Engineer /Systems Engineer
Tesco HSC, Bangalore
Enterprise Day to day housekeeping and involved in Design and
Implementation of Active Directory
Being a member of the Global windows 2003 team I was responsible for
designing the active directory structure for the organization. The centralized
model was based on a single forest and singletree structure. The Design took
account of the organizations present, future, scalability, administration, Internet
presence and site design structure.
▪ Participated in project planning, deployment logistics and client
profiling/needs analyst.
▪ Responsible for imaging and deploying Laptops and Desktops using Microsoft
OS deployment
feature pack.
2005-11 - 2006-11 Technical Support Engineer
Microsoft GTSC India, Bangalore
▪ Support for Windows 2000 Sever to Windows Server 2003.
▪ Prepared the environment for deployment of Windows Server 2003.
▪ Installed, configured, and troubleshoot Windows Server 2003.
▪ Implemented and managed IP Addressing; configured TCP/IP addressing on a
server.
▪ Used DcDiag, NetDiag techniques for troubleshooting.
2004-07 - 2005-08 Systems Engineer
SpidaSoft, Bangalore
▪ Performed day-to-day administration functions, backup and restoration, file
server
maintenance.
▪ Supported all remote offices and home-based users using NetMeeting, VNC
and Cisco VPN.
▪ Created images for various divisions for all desktops and laptops using Ghost.
▪ Implemented a new in-house printing solution that includes Xerox multi-
functional copier,
printers, scanners and wide format printer.
2001-01 - 2004-07 Help Desk Analyst
GECIS IT Services, Hyderabad
▪ Provided technical support for hardware/software configurations and
applications.
▪ Administered and supported local/LAN printers, LAN IDs in Novell.
▪ Administered/provided troubleshooting for Lotus Notes and MS Outlook.
▪ Utilized Remedy for call logging.
Education
1998-03 - 2001-04 B.H.M: Hotel Management / Administration / Customer SCS
Bangalore University - Bangalore
Certifications
2020-02 Aws Solutions Architect ( Associate )
2019-07 Certified Azure Administrator
2018-03 MCP
