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Word-of-Mouth and Digital Marketing Insights

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0% found this document useful (0 votes)
48 views10 pages

Word-of-Mouth and Digital Marketing Insights

very helpful for exams

Uploaded by

siddhant sahu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Word-of-mouth

• More credible sources – relatives, friends,


colleagues, peers
• Perceived to be impartial
• Outside experts, reviewers, critics
• Perception - objective and unbiased (mostly)
• Free of cost

XIM MBA(BM) 2024-26


Word-of-mouth branding

XIM MBA(BM) 2024-26


Digital media marketing

• Management and execution of marketing using


digital electronic technology
• Digital data about user/customer characteristics and
behavior
• Understanding and anticipating consumer needs

XIM MBA(BM) 2024-26


Uncovering the terms

Term Explanation

E-marketing Use of electronic devices, tools, systems


Includes both analog and digital electronic technology
Social media marketing Use of social web and media

Interactive marketing Conversational


Interact, usually in real time
Need not be electronic

XIM MBA(BM) 2024-26


Forms
Forms Details

Banner Static ad on others’ webpages


ads
Classifieds Fee-based advertising of specific
products/services
Rich media Display-related ads
Some streaming interactivity
Digital Pre/post-roll video ads in a video
video player
Digital Partial/full advertising supported
audio audio programming
Social All of the above on SNS platforms
media & social gaming sites

XIM MBA(BM) 2024-26


POE-M

Type Understanding

Paid Media time and space bought/rented


Planned. Predetermined
Measured – audience size, costs, scheduling
Owned Assets used to convey messages, develop conversations

Earned Comments and conversations


Diverse
Unplanned

XIM MBA(BM) 2024-26


XIM MBA(BM) 2024-26
Characteristics
Vividness Sensory breadth • Effectiveness of information transfer and processing
• Realistic environment or experience
Sensory depth

Synchronicity Asynchronous • Immediacy of feedback – improves understanding of


message
Synchronous • Quality of experience

Pacing Internal • Marketer control


• User control – satisfaction, involvement
External
Interactivity Machine interactivity • Unilateral vs mixed initiative
• User attention
Human interactivity • Cognitive processing

Transfer mode One-to-many • One-to-one & many-to-many: active


• One-to-many: passive
One-to-one
Many-to-many

XIM MBA(BM) 2024-26


Other media

• Exhibitions
• Sponsorships
• Events
• Brand placement
• Packaging

https://www.youtube.com/watch?v=TF5v0Y1uM7g

XIM MBA(BM) 2024-26


Thank You!

XIM MBA(BM) 2024-26

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