DEBORAH DZIFA MONU
GW-07262630, Logan Street, Accra.
Contact Number: 0246738334 | Email:
[email protected]PROFESSIONAL SUMMARY
Highly organized and proactive Administrative Assistant/ Secretary with extensive experience in
operations management, executive support, and event coordination. Proven ability to manage
stakeholders across various levels, schedule meetings, prepare reports, and organize international
events. Adept at supporting senior leadership, managing projects, and delivering comprehensive
administrative support. Recognized for excellent communication skills, problem-solving
abilities, and a strong focus on operational efficiency. Quick learner with a diligent, thoughtful,
and confident approach to complex tasks. Willing to travel for company events and adept at
adapting to new technology and systems.
SKILLS
• Executive and operations support
• Project and event management
• Stakeholder management, schedule management and rapport building
• Excellent organizational and problem-solving skills
• Strong written and verbal communication in English
• Microsoft Office Suite (Excel, Word, PowerPoint)
• IT support and ability to learn new technologies quickly
• Diligent, self-aware, and confident
• Experience coordinating international events and travel logistics
• Active listener and team player
WORK EXPERIENCE
Business Development Associate
Co Systems (July 2024 – Present)
• Providing executive support by preparing reports, proposals, and key business
development documents.
• Ensuring smooth administration at the office.
• Offering IT support to software clients, ensuring smooth operations and high customer
satisfaction.
• Initiating and maintaining communication with potential and existing clients, contributing
to business growth.
Operations Manager
Smash Sneakers (September 2022 – June 2024)
• Managed day-to-day operations, providing support to the leadership team and
coordinating activities across the department.
• Supervised staff and optimized processes to improve customer service and satisfaction.
• Led monthly reporting on stock levels and sales, ensuring accurate and timely data for
decision-making.
• Scheduled interviews and managed recruitment processes, contributing to team
expansion.
National Service Personnel
Communications Directorate, Office of the President (August 2020 – September 2021)
• Assisted the Deputy Communications Director with administrative tasks, including
document management, email handling, and data entry.
• Coordinated local and international travel arrangements, ensuring logistics were handled
smoothly.
• Supported the planning of both national and international events, collaborating across
teams to ensure seamless execution.
Internship
Department of Foreign Affairs, Ghana Post Office (June 2018 – August 2018)
• Performed administrative functions including filing, data entry, and communication
management.
• Assisted with quality assurance processes and developed communications for staff
meetings.
• Provided support for both local and international logistics, enhancing team efficiency.
Branch Sales Officer
CFC Financial Services (June 2016 – August 2016)
• Exceeded sales targets by building strong customer relationships and developing
incentive programs.
• Reviewed and processed over 150 financial statements per week, ensuring accuracy and
compliance with deadlines.
EDUCATION
Coursera (2024)
Certificate in Digital Marketing
University of Ghana (2016 – 2020)
Bachelor of Arts in Information Studies and Archaeology
Alliance Française D'Accra (2016)
Associate of Arts
Achimota Secondary School (2013 – 2016)
AFFILIATIONS
• Personal Assistant, Fruit Sporting Agency (2018 – Present)
• Member, Achimota SHS Sports Team (2013 – 2016)
REFERENCES
Mr. Nii Teiko Tagoe Mr. Femi Komla Asamoa
Executive Assistant, CEO,
Office of the President Co Systems
0244294846 0207035531
