You have just been appointed the special SHE advisor to the company Vice~ President of Risk Management. In your new position, you have been asked to prepare a brief overview of the corporation’s long-range management systems regarding safety, health and the environment. You begin your research and discover many elements, processes, and systems available today. You develop your briefing for the top management team, make your presentation, and in your conclusion you make the following statement: 2) Quality and environmental systems are frequently 1n conformance with international voluntary consensus standards, or they share many basic concepts and principles with them.... The company should begin implementation ofthe best available option to achieve company goals. 2. Organizational and management systems ate so varied and sometimes exotic, there is no consistency in their design. The best solution for the corperation is to select one system and implement ‘his without regard to costs, components, or long-range plans. 3. There are several systems available for adoption, and the corporation © should form a study committee to analyze the options. After a thorough analysis, the committee should recommend a course of action to ‘implement independent of any other management systems in place. 4. The reliability of current systems is sufficient under current requirements, ‘The corporation should not take any actions not mandated by regulations, codes, laws, or international suggestions. Any actions above the legal minimum are completely unnecessary. Addressing occupational safety and health needs in the design and redesign processes to prevent or minimize the work-related hazards and risks associated with the construction, manufacture, use, meintenance and (ispostlof flies, materials equipment nd process isthe definion of (Prevention through Design A 2. System Safety Design 3. Computer Aided Design ] 4, Progressive Management Systems According to traditional Risk Management Processes, there are five ‘components: risk identification, risk analysis, risk reduction, risk financing, a: BP Risk ministration 2. Riskprojections 3. Riskand Reduction Proficiency 4. Risk Avoidance Copyright© Langlois, Weigand & Associates, Ine, Page 9Pup 1 Loe FE Wee 1 bainser “HP 194 Pure risk is defined as the expectation of an event which will only produce a ae i fous bore « ronesthle au 12, 13. 4. Joss should it occur. Which of the following is an example of pure risk? 1 pesuiletue dake CSP Comprehensive Practice Exam 2.) Fire X Business ventures 4. Investment in stocks ‘Spezulative risk is defined as the result of an event which will produce a air or loss should it occur. Which of the following is an example of a speculative risk? 1 2, 3 © Companies and individuals are classified as risk averters or rsk takers, ‘When the company accepts the losses, itis called assumption or retention of Fire Flood Hurricane Business venture risk In addition, there are at least four other ways risk managers must ‘evaluate to best handle the risks which companies decide to take. Which of the ‘ollowing defines o Reduce losses through inspections, training, etc. Movement ofthe risk to an insurance company or leasing company €Y'¢0 fae 3. Delay risks by not accepting goods or products until delivered or installed Sj hay opt, Renpeter spite 4. Multiple locations so loss of one does not cause total failure Which best describes an insurance company which is out to make a profit? @) stock, capitalized, stakeholder owned Pildie ore ttle. Captive - Wholly owned subriasreny, 3. Mutual company Pelicy helders dye cones TegteilepPlovds of London = Syecicite —uneilt Me mn spenttty Aleit) Nistisal Rojhing i Moinsuratle. ~Peesond Boructiod 2 Dred rath Ueties Gusclnne : requencys Sei, protability, and severity. Which of the following describes probability? 1 2) 3. 4 How often a task or event occurs ff Likelihood of event happening = P< _ Results of events and outcome ~ 4“ Law of unintended consequences ~ f.% Copyright® Langlois, Wegand & Associates, In, Page 6016, 18 19, ‘Which of the following does not represent a risk financing technique? 1. Contractual transfer 2. Retention 3. Insurance “@ Risk Avoidance ‘The ANSI/AIHAZ10 describes a successful occupational health and safety ‘management system combining two essential elements. They are: 1, Employers and employees willing to meet and discuss common concems 2. Alllevels of management and senior union officials 3. Capital assets and corporate liabilities ‘Top management leadership and effective employee participation Which of tee following did not contribute to the writing of the ANSVAIHA Z:10? 1. Business and labor groups 2. Profess:onal Societies and their members 3. Government agencies @ Iso rennet deteat part. mn patel ‘The ANSI/AIHA Z.10 standard requires risk reduction efforts be based on a preferred order of controls: eliminate the hazard; substitute less hazardous materials, equipment, etc; engineering controls; warnings; administrative controls; and the final option is: 1. Fire the offenders 2. Relocat> tools and processes to a new location 3) PPE ‘Meet w:th the company safety committee ‘The Z10 standard imposes significant emphasis on accountability by the: 1. Safety, Health, and Environmental Professional 2. Safety Professional only 3. Company Board of Directors (8) ‘Senior Management Officials 2° 0” vg ed wy SS20. According to the Risk Assessment Matrixbelow, Risk Reduction is required when: 1, Severity is Catastrophic and Probability is Frequent 2. Severity is Critical and Probability is Remote 3. Severity is Critical and Probability is Impossible 4. Severity is Catastrophic and Probability is Remote \ 21, The Risk Assessment Matrix is a device designed to: 1. Make all risk decisions in a simple objective manner Reduce risk assessment to a statistical model C3,) Prioritize the elimination or reduction of risks “A. Make management decisions without human intervention 22. Which of the following describes the Probability Category of “Remote?” 1. Likely to occur frequently prrguist 2. Will occur several times in the life of an item pretoe4e- _.3. Likely to occur sometime in the life of an item oceasiene? GD Unlikely but possible to occur in the life of an item’Re not? ‘5. Sowntikely, may assume it will never occur —=jroprsclow he 23. The production line consists of 3,500 machines and operators performing their jobs for 8 hours per day, five days a week. The calculated Incidence Rate for last year based on an Index Rate per 100 employees is 0.03, and .p? there are no recordable events so far this year on the line. Using the Risk cpl atiument Mars what your etimatothe Risk Assess Index? vee TA eo kp - x 3. MIC cepee 4, IVD He wold puck See Risk Assessment Matrix Probability cae a B iC D E Frequent_| Probable _| Occasional | Remote _| Improbable T Catasrophic| _Red Red Red | Orange | Yellow cea Red Red Orange | Yellow | Yellow Marinat | Ormee | Orange | Yellow | Yellow | Yellow Negliibte | Yellow | Yellow | Green | Green | Groen Copyright© Langlois, Weigand & Associ, ne, Page 6225, 26. 28. 29, OSHA’S'VPP programs are designed to recognize outstanding efforts of employers and employees who have achieved exemplary occupational safety and health. Which ofthe following is not an OSHA VPP program? 1. Star 2. Merit db Calg 3._ Star Demonstratio (4) VPP Star Provider Which elements are essential to the VPP success model? 1. Safety, Health, & Environmental, Human Resources, and Legal 2. OSHA, EPA, MSHA 3. Employer, employees, state government ®© OSHA, employer, labor Cant is partne ‘The OSHA VPP program lists four elements of a Safety and Health Management System. These are: 1) Management leadership and employee involvement; 2) Worksite analysis; 3) Hazard prevention and control; and: 1. Independent safety and health audits Safety and health training 3. Safety, health, enviroamental, and security awareness 4. Certification by an independent third party ‘The VPP model describesa PSM Level 1 Auditor as an OSHA employee with experience in the chemical processing and refining industries. This training may be through the OSHA Training Institute (OTD or by experience which includes accidentincident investigation, worksite analysis and: 1. First Aid 2. Mutual Aid Planning G.) Hazard prevention and control 4 Preliminary Hazard Analysis (PHA) Which of the following best describes 1S0'9000? 1. Safety, health, and environmental standard 2. Quality management standard 3. Environmental management standard 4, System safety and engineering standard 1SO 9000 and 14000 are best known worldwide for their: 1. Ease of attainment 2. Safety and health accomplishments 3. Environmental requirements (& Generic management system standards Copyright© Langs, Weigand & Anais Ins, Page 6930. According to ISO 9000, the standardized definition of quality refers to: Six Sigma or better Quality achieved by implementation of SQC ‘Those features of a product (or service) which are required by the customer Product standards only 31, The objective is for ISO 14000 to control environmental impact of the organization’s actions and: Continually increase the environmental performance as measured against objectives 2. Raise the minimum requirements for Intemational Certification 3. Continually monitor the quality control for service organizations 4, Minimize the impact of gobal trading partners in all aspects of quality and environmental registration and certification 32, There are generally four reasons given for obtaining ISO 14000 certification: 1. Money, money, money, and money 2. Time, money, effort, and market share AL. Right thing to do, reduced liability, market share, and costs (4) Public image, profit-sharing opportunities, advertising, and legal 33. In the case of ISO 14000, the efficient and effective management of processes is going to affect whether or not everything has been done to censure a product will have the least harmful impact on the environment, at any stage in its life cycle: 1. Without causing an economic hardship 2. With the minimum amount of hazardous waste generation C3) Either by pollution, or by depleting natural resources <2 with maximum protection for endangered species 34, Standards are developed by gioups of individuals, companies, associations, etc. The groups meet and compile measurements, systems, tools, and processes. What best describes the ANSI standards? = feot. ov" 4 1. Best Available and Safest Technology (BAST—-BSEE)- lt Mnvei-oat 2. AsLow As Reasonably Achievable (ALARA-NRC) — 7 ® Voluntary Consensus Standards x 4. Economically Viable Application of Best Available Technology (EVABAT--ISO 14000) Copyright© Langlois Weigand & Asocises, Ine, Page35, The Occupational Health and Safety Assessment Series (OHSAS'18000)"~ ‘outlines the requirements to establish an occupational health and safety ‘management system for an organization by providing a framework for: 1, SHES Auditing and Certification 2. Managing the Safety and Health Professionals @ Identifying, assessing, and managing workplace safety & health risks . Coordinating the governmental, legal, and regulatory standards Note: CSP Comp Blueprint is Collecting, Assessing, and Managing SHES Risks 36. According to OHSAS, when does risk reach an acceptable level? It has been reduced to a level thatthe organization can tolerate given its occupational health and safety (OH&S) policy and its legal obligations 2. The level of risk can be calculated to no more than one in a million 3. The risk exposure reaches a level that a reasonable and prudent manager would find to be acceptable, given the current market outlook and profit, 4, The number of exposures is reduced to zero, or as close to zero as, possible, given available technology and cost measures 37. designed to provide recommendations for: tical Quality Control ) Quality and Environmental Management Systems Audits SD Safety, Health, Environmental, and Security Avdits 4, Safety and Health Level 5 Auditing Procedures 38. An audit is conducted of a company’s ISO 14000 and OHSAS 18001 ‘management systems. What provides the minimum acceptable verification that the company is reviewing proposed or new legal requirements? 1. An e-mail from a contract review service showing the dates and times of the editor 2. A letter from the company’s law firm, stating the date of the review (G.) A document identifying the date of review of new or proposed legal requirements, and determinations of applicability as reviewed by ‘management 4, Anotarized consultant's report showing a thorough review within the past six months, with the appropriate check lists included Copsrgno Lengo, Weigand a Asoc, In, Pe 69Elements of ANSI Z10 (Follows the Plan-Do-Check-Act format of ISO) 1.0 Scope, Purpose and Application 2.0. Definitions 3.0 Management Leadership and Employee Participation 4.0 Planning 5.0 Implementation and Operation 6.0 Evaluation and Corrective Action 7.0 Management Review Hierarchy of Controls for ANSI Z10 1. Eliminatior 2. Substitution of less hazardous materials, processes, operations, or equipment 3. Engineering Controls, 4. Wamings 5. Administrative Control 6. Personal Protective Equipment Key defini ‘A hazard is defined as a condition, set of circumstances or inherent property that can cause injury, illness or death. Risk is defined as an estimate of the combination of the likelihood of an ‘occurrence of a hezardous event or exposure(s) and the severity of injury or illness that may be caused by the event or exposures (AIHA), Copyright Langlois, Weigand & Assocs, In, Page 66ISO Coneept Plan: establish the objectives and processes necessary to deliver reauls in accordance with customer requirements and the organization's policies. Do: implement the processes. ‘Check: monitor and meesure processes and product against policies, objectives and requirements for the product and report the results. Act: take actions to continually improve process performance Copyright© Langlois, Weigand & Asscies, Ic, age 67180 9000 1. Management Responsibility ‘The quality policy shall be defized, documented, understood, implemented and ‘maintained. Responsibilities and authorities for all personnel specifying, achieving and ‘monitoring quality shall be defined. In-house verification resources shall be defined, trained and funded. ‘A designated management person sees that the Q91 program is implemented and maintained. 2. Quality System Procedures shall be prepared. Procedures shall be implemented. 3. Contract Review Incoming contracts (and purchase orders) shall be reviewed to see whether the requirements are adequaely defined, agree with the bid and can be supplied. 4. Design Control ‘The design project shall be planned. Design input parameters shall be defined. Design output, including crucial product characteristics shall be documented. Design output shall be verified to meet input requirements. Design changes shall be controlled ‘5, Document Control Generation of documents shall be controlled. Distribution of documents shall be controlled. Changes to documents shall be controlled. Potential subcontractors and sub-suppliers shall be evaluated for their ability to provide stated requirements. Requirements shall be clearly defined in contracting data. Effectiveness of the subcontactor's quality assurance system shall be assessed. Customer-Supplied Material ‘Any customer-supplied material shall be protected against loss or damage. ‘Copyright® Langlois, Weigand & Associates, ne, Page 688, Product Identification & Tracability ‘The products shall be identified and traceable by item, batch or lot during all stages of production, delivery and installation. 9. Process Control Production (and installation) processes shall be defined and planned, Production shall be carried out under controlled conditions: documented instructions, in-process controls, approval of processes and equipment, and criteria for workmanship. Special processes that cannot be verified after the fact shall be monitored and controlled throughout the processes 10, Inspection and Testing Incoming materials shall be inspected or verified before use. In-process inspection and testing shall be performed. Final inspection and testing shall be performed prior to release of finished product. Records of inspection and test shall be kept. 11, Inspection/Measuring/Test Equipment Equipment used to demonstrate conformance shall be controlled, calibrated and maintained. Identify measurements to be made, Identify affected instruments. Calitrate instruments (procedures and status indicators). Periodically check calibration. Assess measurement validity if found out of calibration, Cont:ol environmental conditions in metrology lab. ‘Measurement uncertainty and equipment capability shall be known. ‘Where test aardware or software is used, it shall be checked before use and rechecked curing use. 12, Inspection and Test Status Status of inspections and tess shall be maintained for items as they progress through various processing steps. Records shill show who released conforming product. 13. Control of Nonconforming Product ‘Nonconforming product shall be controlled to prevent inadvertent use or installation. Review and disposition of nonconforming product shall be formalized, Copyright Lagi, Wegana & ASHES, Inc, Page 214, Corrective Action Problem causes shall be identified Specific problems and their causes shall be corrected. Effectiveness of corrective actions shall be assessed. 15, Handling, Storage, Packaging & Delivery Procedures for handling, storage, packaging and delivery shall be developed & maintained. Handling controls shall prevent damage and deterioration, Secure storage shall be provided. Product in stock shall be checked for deterioration, Packing, preservation and marking processes shall be controled. Quality ofthe product after final inspection shall be maintained. This might include delivery controls. 16. Quality Records ‘Quality records shall be identified, collected, indexed, filed, stored, ‘maintained and dispositioned. 17. Internal Quality Audits ‘Audits shall be planned and performed. Results of audits shall be communicated to management. ‘Any deficiencies found shall be corrected. 18, Training ‘Training needs shall be identified. ‘Training shall be provided Some tasks may require qualified individuals Records of taining shall be maintained. 19. Servicing ‘Servicing activities shall be performed to written procedures. Servicing activities shall meet requirements. 20. Statistical Techniques Statistical tschniques shall be identified. Statistical techniques shall be used to verify acceptability of process capability and product characteristics. Copyright Langlois, Weigand & Assocs, ne, Page 70‘The Documented Requirements of ISO 14001 are: 4.1 Environmental Policy 42 Planning 42.1 Environmental Aspects 4.22 Legal and Other Requirements 42.3 Otjectives and Targets 4.24 Environmental Management Program(s) 43 Implementation and Operation 43.1 Structure and Responsibility 432 Training, Awareness, and Competence 433 Communication 434 — EMS Documentation 43.5 Document Control 43.6 Operational Control 43.7 Emergency Preparedness and Response and Corrective Action 44.1 Monitoring and Measurement 442 Corrective and Preventative Action NOTE: According to ISO 14001, once the amount of time for an audit is established, the on-site time is supposed to be about 80% of the total time, and 20% is for planning, preparation, and report writing. (Ratio of 4:1) CopyihiO Langlois, Weigand & Ascites, Inc, Page 71OHSAS 18000 ‘OHSAS 18000 is an international occupational health and safety management system specification. It comprises two parts, 18001 and 18002 and embraces 'BS8800 and a number of other publications. OHSAS 18001 was created via a concerted effort from a number of the worlds’ leading national standards bodies, cerification bodies, and specialist consultancies. A main driver for this was to try to remove confusion in the workplace from the proliferation of certifiable OH&S specifications. The participants were as follows: * National Standards Authority of Ireland * Standards Australia * South African Bureau of Standards * British Standards Institution * Bureau Veritas Quality International * Det Norske Veritas * Lloyds Register Quality Assurance * National Quality Assurance * SES Certification * SGS Yarsley International Certification Services * Asociacion de Normalizacion y Certificacion * International Safety Management Organisation Ltd * Standards and Industry Research Institute of Malaysia * International Certification Services Benefits - How Can OHSAS Help? ‘The OHSAS specification is applicable to any organization that wishes to: + Establish an OH&S management system to eliminate or minimize risk to employees and other interested parties who may be exposed to OHS risks, associated with its activities + Assure itself of its conformance with its stated OH&S policy ‘+ Demonstrate such conformance to others + Implement, maintain and continually improve an OH&S management system ‘+ Make a self-determination and declaration of conformance with this OHSAS specification. «+ Seek certification/registration ofits OH&S management system by an ‘extemal organization Essentially, OHSAS helps in a variety of respects. it helps: minimize risk to cemployeesiete; improve an existing OH&S management system; demonstrate diligence; gain assurance; etc. The benefits can be substantial, Cope Langlo, Weigand & Asocates Ie, Page 7239. What isthe technique called when forecasts are presented in writing to a ) sgzoup leader, summaries retumed to group leader, and a decision is reached without the group ever meeting? 1, Probiem-solving @ Delpii Technique 3. Web-Conferencing 4, Distance Meeting 40. The principle of distinguishing the significant few from th vil many" is: ‘The Peter Principle . Parkinson's Law The Langlois-Weigand Paradox Principle ) The Pareto Principle of Maldistribution eatd boy Ele Io G0. Ape co =} eel Mey pnp Copyright Langlois, Weigand & Associ, Ic, Page 7341, ‘The following chart is an example of a project management tool which allows for coordination of multiple tasks during planning and actual working stages. Itis commonly known as a: _L, Scheduling Chart Q Sane Crar . PERT Chart 4, BCSP Chart oon sro one arene Tanz wana Tack ji Task? Tasks Task Tasks: Tasks Task Tasks 42. What type of chart is used to sequence activities for scheduling and timing? Itis also used to determine the critical path. 1, 180 Chart S&T Chart (Scheduling and Timing Chart) (3,) PERT Chart (Program Evaluation and Review Technique) PSM Chart (Process Safety Management) Noe: Asse all urate are in dys Ant mens ActtyA as & dation oft da. Conyrig© Langlois, Weigand & Associates, lnc, Page 7443. 44. 4s, 46. 47. Which of the following techniques will allow management to understand and prioritize actions to reduce the risk of identified financial loss scenarios? 1. FMEA 2, MORT > System Say saa 3. FIA 4. Cost-Benefit Analysis ‘The work required to successfully complete a project or contract is described in the agreement. This description is known as the: 1. Disclaimer 2. Event Tree 3., Privity of Contract @) Scope of Work ‘A company is considering the outsourcing of some maintenance work. The initial announcement for contract proposals is usually announced or released ina: 1, 1s0 (QDREP = Avg papnye! 3. CPR : 4, PSM For a Management of Change process to be efective, it should incorporate the following considerations 1) technical basis for the proposed change; 2) impact of change on safety and health; 3) modifications to operating procedures; 4) necessary time period for the change; and 5): 1. Program evaluation 2. Authorization requirements for the proposed change 3. Management analysis including financial impact 4. Incident investigation forall unexplained results Which of the following is nct included in a Management of Change Program for Process Safety Management? 1. Modifications to equipment 2. Modifications to procedures _ 3. Alterations to processing conditions (4 Replacement in kind (Copyright© Langlois, Weigand & Assocs, Ine, Page 7548. Which of the following requires review and approval by a written Management of Change procedure? ) 1, Operator manages pressures between upper and lower operating levels 2. Employees maintain temperatures plus or minus safe production range 3. Maintenance personnel calibrate flow rates to design specifications Engineers experiment with temperatures over 150% of maximum levels 49. ‘Temporary changes should have time limits established/monitored. What is « primary objective of the Management of Change for these changes? 1. Updates to the PSM to the new standards for experimental purposes Establish new higher control limits in the event of natural disasters 5) Ensure equipmentiprocedures are returned to original/design conditions (° Provide an alternative operation for new hires 50. The essential elements of a PSM audit program include planning, stafing, conducting the audit, evaluation and corrective action, follow-up and: GB Documentation 2. Disciplinary action 3. Discussion and recovery 4. Development of Audit Checklists 51. hic isthe mos etfecsve leadership sg fr emergencies? Tao dete ee ener 3. Freer haves. 22 4. Situational — deperdo on Oho 52. What is span of control? ; 1. Each employee reports to only one individual ~Un ty of Comat (@ The number of employees reporting to one individual c\lkbe-t- 3. -The company owns all aspects of the production process ~ oP) 4, The company owns little or none of the production process . Dell- gurl QEBOMe inter eaten, 53. An organization's culture is defined by its values, rituals, jargon, norms,’ tories, and symbols. Which of the following defines values? >) Principles designed to guide employee behavior prilo=e™ut, ‘Z. Rules ofthe game, often modeled after key leaders ~ nocms 3. Language of the organization 447 4. Ceremonial acts that convey organizational values as well as how ‘employees function Rohuwls Hal intesutton botanic Copy Langlois, Weigand & Associates, Ine, Page 7654, This mechanical engineer and one of the first management consultants is ten referred to as the "Father of Scientific Management." Frederick W. Taylor 2. Frank Gilbreth Motion 4 Time Study - fotlrue gf Segeo batten coer lll 6 b 7 3. Douglas McGregor - thees Ay Y-sti Sess Chagas Ya te dg Tle eck ian Prema ChE 4. Chris Argyris SAM thee 24H Go Wc rain been cone wtrpelect 35. Who is known for the development of the Hierarchy of Needs? (1) Abraham Maslow detain 2. [Link] -Benowor,, 3. Elton Mayo -Hpsohiere 1 net saw (4, Frederick Herabeng ~ penschon- Spot abiaysinbate YK tat spit, Wacie® FY casted Le AM MR ait Iynte dan “pred alee pot Aboot coxikene Sr ame wes eee se bp none 56. SHE audits are designed to provide management information about the performance of the organization and the employees. Which of the following is of the most concer to management? 1. Performance in accordance with acceptable standards and codes, Meeting the ethical standards set by the US 3) Costs and operational effectiveness 4. Meeting financial objectives of the Board of Directors 57. Which of the following organizational systems would be most appropriate for a one-of-a-kind special project? 1 Functional 2. Divisional 3- Geogrephic @, Matrix Copyright© Langlois, Weigand & Ascites, Ine, Page 7Matrix (ask free) Proiecr uaace ‘eect | [[Link]) [ weapons | [re uFF] Divisional Geographic rene (GENERAL MANAGER NorTH] [sour] | east | | west es pee Sees warape|< 4" covenant] [Easton] [nae | [Comore ‘Copy Langlois, Weigand & Associates, ne, Page 78