2 Click Settings > E‑mail.

Quick Reference E-mail 3 From the E‑mail Setup section, configure the settings.
4 Click Save.
Use the following table to determine the SMTP settings of your
Configuring the e‑mail SMTP settings
Copy provider.
Configure the Simple Mail Transfer Protocol (SMTP) settings to
send a scanned document through e-mail. The settings vary with GmailTM
each service provider. For more information, see supported
e‑mail service providers. Note: Make sure that two‑step verification is enabled on your
Making copies Google account. To enable two‑step verification, go to the
Before you begin, make sure that the printer is connected to a Google Account Security page, log in to your account, and then
1 Load an original document into the ADF tray or on the scanner
glass.
network. from the “Signing in to Google” section, click 2‑Step
Verification.
Note: To avoid a cropped image, make sure that the original Using the e‑mail setup wizard in the printer
document and output have the same paper size.
Note: Before using the wizard, make sure that the printer Setting Value
2 From the home screen, touch Copy, and then specify the firmware is updated. For more information, see “Updating
Primary SMTP smtp.gmail.com
number of copies. firmware” on page 11. Gateway
If necessary, adjust the copy settings.
1 From the home screen, touch E‑mail. Primary SMTP 587
3 Copy the document. Gateway Port
2 Touch Set up now, and then type your e‑mail address.
Note: To make a quick copy, from the control panel, press Use SSL/TLS Required
3 Type the password.
Notes: Require Trusted Disabled
. Certificate
• Depending on your e-mail service provider, type your
account password, app password, or authentication Reply Address Your e‑mail address
Copying on both sides of the paper password. SMTP Server Login / Plain
1 Load an original document into the ADF tray or on the scanner • If your provider is not listed, then contact your provider Authentication
and ask for the SMTP Server Name, Port Number, Use
glass. Device‑Initiated Use Device SMTP Credentials
SSL/TLS, and SMTP Server Authentication settings.
2 From the home screen, touch Copy > Sides. E‑mail
4 Touch OK.
3 Adjust the settings. Device UserID Your e‑mail address

4 Copy the document. Using the Settings menu in the printer Device Password App password
1 From the home screen, touch Settings > E‑mail > E‑mail Setup. Note: To create an app password, go
to the Google Account Security
Copying multiple pages onto a single 2 Configure the settings. page, log in to your account, and
then from the “Signing in to Google”
sheet Using the Embedded Web Server section, click App passwords.
1 Load an original document into the ADF tray or on the scanner 1 Open a web browser, and then type the printer IP address in
glass. the address field. Yahoo! Mail
2 From the home screen, touch Copy > Pages per Side. Notes: Setting Value
3 Adjust the settings. • View the printer IP address on the printer home screen. Primary SMTP smtp.mail.yahoo.com
The IP address appears as four sets of numbers Gateway
4 Copy the document.
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable Primary SMTP 587
Gateway Port
it to load the web page correctly.

1
 Setting Value Setting Value iCloud Mail
Use SSL/TLS Required Device Password Account password or app password Note: Make sure that two‑step verification is enabled on your
account.
Require Trusted Disabled Notes:
Certificate • For accounts with two‑step
Setting Value
Reply Address Your e‑mail address verification disabled, use your
account password. Primary SMTP smtp.mail.me.com
SMTP Server Login / Plain • For accounts with two‑step Gateway
Authentication verification enabled, use an app
password. To create an app Primary SMTP 587
Device‑Initiated E‑mail Use Device SMTP Credentials Gateway Port
password, go to the Outlook
Device UserID Your e‑mail address Live Account Management Use SSL/TLS Required
page, and then log in to your
Device Password App password account. Require Trusted Disabled
Note: To create an app password, Certificate
go to the Yahoo Account Security AOL Mail
page, log in to your account, and Reply Address Your e‑mail address
then click Generate app password. Setting Value SMTP Server Login / Plain
Authentication
Outlook Live Primary SMTP smtp.aol.com
Gateway Device‑Initiated Use Device SMTP Credentials
These settings apply to outlook.com and hotmail.com e‑mail E‑mail
domains. Primary SMTP 587
Gateway Port Device UserID Your e‑mail address
Setting Value Use SSL/TLS Required Device Password App password
Primary SMTP smtp.office365.com Note: To create an app password, go
Require Trusted Disabled
Gateway to the iCloud Account Management
Certificate
page, log in to your account, and then
Primary SMTP 587 Reply Address Your e‑mail address from the Security section, click
Gateway Port Generate Password.
SMTP Server Login / Plain
Use SSL/TLS Required Authentication
Comcast Mail
Require Trusted Disabled Device‑Initiated E‑mail Use Device SMTP Credentials
Certificate Setting Value
Device UserID Your e‑mail address
Reply Address Your e‑mail address Primary SMTP Gateway smtp.comcast.net
Device Password App password
SMTP Server Login / Plain Primary SMTP Gateway Port 587
Authentication Note: To create an app password,
go to the AOL Account Security Use SSL/TLS Required
Device‑Initiated Use Device SMTP Credentials page, log in to your account, and
E‑mail then click Generate app password. Require Trusted Certificate Disabled

Device UserID Your e‑mail address Reply Address Your e‑mail address

SMTP Server Authentication Login / Plain

Device‑Initiated E‑mail Use Device SMTP Credentials

Device UserID Your e‑mail address

Device Password Account password

2
Mail.com Setting Value Setting Value

Setting Value Device Password Account password or app password Device Authorization code
Password Note: To generate an authorization code, from
Primary SMTP Gateway smtp.mail.com Notes:
the QQ Mail home page, click Settings >
• For accounts with two‑step Account, and then from the
Primary SMTP Gateway Port 587
verification disabled, use your POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV
Use SSL/TLS Required account password. Service section, click Generate authorization
• For accounts with two‑step code.
Require Trusted Certificate Disabled verification enabled, use an app
password. To create an app
Reply Address Your e‑mail address NetEase Mail (mail.163.com)
password, go to the Zoho Mail
SMTP Server Authentication Login / Plain Account Security page, log in to Note: Make sure that the SMTP service is enabled on your
your account, and then from the account. To enable the service, from the NetEase Mail home
Device‑Initiated E‑mail Use Device SMTP Credentials Application‑Specific Passwords
page, click Settings > POP3/SMTP/IMAP, and then enable
section, click Generate New
Device UserID Your e‑mail address either IMAP/SMTP service or POP3/SMTP service.
Password.
Device Password Account password
QQ Mail Setting Value
Zoho Mail Primary SMTP Gateway smtp.163.com
Note: Make sure that the SMTP service is enabled on your
Setting Value
account. To enable the service, from the QQ Mail home page, Primary SMTP Gateway Port 465
click Settings > Account, and then from the
Primary SMTP smtp.zoho.com POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, Use SSL/TLS Required
Gateway enable either POP3/SMTP service or IMAP/SMTP service.
Require Trusted Certificate Disabled
Primary SMTP 587
Reply Address Your e‑mail address
Gateway Port Setting Value
SMTP Server Authentication Login / Plain
Use SSL/TLS Required Primary SMTP smtp.qq.com
Gateway Device‑Initiated E‑mail Use Device SMTP Credentials
Require Trusted Disabled
Certificate Primary SMTP 587 Device UserID Your e‑mail address
Gateway Port
Reply Address Your e‑mail address Device Password Authorization password
Use SSL/TLS Required
SMTP Server Login / Plain Note: The authorization
Authentication Require Trusted Disabled password is provided when
Certificate IMAP/SMTP service or
Device‑Initiated Use Device SMTP Credentials POP3/SMTP service is
E‑mail Reply Address Your e‑mail address enabled.
Device UserID Your e‑mail address SMTP Server Login / Plain
Authentication NetEase Mail (mail.126.com)
Device‑Initiated Use Device SMTP Credentials Note: Make sure that the SMTP service is enabled on your
E‑mail account. To enable the service, from the NetEase Mail home
page, click Settings > POP3/SMTP/IMAP, and then enable
Device UserID Your e‑mail address
either IMAP/SMTP service or POP3/SMTP service.

Setting Value

Primary SMTP Gateway smtp.126.com

Primary SMTP Gateway Port 465

3
 Setting Value Sohu Mail Setting Value

Use SSL/TLS Required Note: Make sure that the SMTP service is enabled on your Device UserID Your e‑mail address
account. To enable the service, from the Sohu Mail home page,
Require Trusted Certificate Disabled click Options > Settings > POP3/SMTP/IMAP, and then enable Device Password Authorization code

Reply Address Your e‑mail address either IMAP/SMTP service or POP3/SMTP service. Note: To create an authorization
code, from the e‑mail home page,
SMTP Server Authentication Login / Plain click Settings > More settings >
Setting Value User‑end POP/IMAP/SMTP, and
Device‑Initiated E‑mail Use Device SMTP Credentials then enable Authorization code
Primary SMTP Gateway smtp.sohu.com
status.
Device UserID Your e‑mail address
Primary SMTP Gateway Port 465
Device Password Authorization password Notes:
Use SSL/TLS Required
Note: The authorization • If you encounter errors using the settings provided, then
password is provided when Require Trusted Certificate Disabled contact your e‑mail service provider.
IMAP/SMTP service or
POP3/SMTP service is Reply Address Your e‑mail address • For e‑mail service providers that are not on the list, contact
enabled. your provider and ask for the settings.
SMTP Server Login / Plain
Authentication
NetEase Mail (mail.yeah.net) Sending an e-mail
Device‑Initiated E‑mail Use Device SMTP Credentials
Note: Make sure that the SMTP service is enabled on your Before you begin, make sure that the SMTP settings are
Device UserID Your e‑mail address
account. To enable the service, from the NetEase Mail home configured. For more information, see “Configuring the e‑mail
page, click Settings > POP3/SMTP/IMAP, and then enable Device Password Independent password SMTP settings” on page 1.
either IMAP/SMTP service or POP3/SMTP service. Note: The independent
password is provided when Using the control panel
Setting Value IMAP/SMTP service or
POP3/SMTP service is enabled. 1 Load an original document into the ADF tray or on the scanner
Primary SMTP Gateway smtp.yeah.net glass.

Primary SMTP Gateway Port 465 Sina Mail 2 From the home screen, touch E-mail, and then enter the
needed information.
Use SSL/TLS Required Note: Make sure that the POP3/SMTP service is enabled on
your account. To enable the service, from the Sina Mail home 3 If necessary, configure the output file type settings.
Require Trusted Certificate Disabled page, click Settings > More settings > User‑end 4 Send the e-mail.
Reply Address Your e‑mail address POP/IMAP/SMTP, and then enable POP3/SMTP service.

SMTP Server Authentication Login / Plain

Using a shortcut number
Setting Value
1 Load an original document into the ADF tray or on the scanner
Device‑Initiated E‑mail Use Device SMTP Credentials
Primary SMTP Gateway smtp.sina.com glass.
Device UserID Your e‑mail address
Primary SMTP Gateway 587 2 From the home screen, touch Shortcuts > E‑mail.
Device Password Authorization password Port
3 Select the shortcut number.
Note: The authorization Use SSL/TLS Required
password is provided when 4 Send the e‑mail.
IMAP/SMTP service or Require Trusted Disabled
POP3/SMTP service is Certificate
enabled.
Reply Address Your e‑mail address

SMTP Server Login / Plain

Authentication

Device‑Initiated E‑mail Use Device SMTP Credentials

4
 Using the fax setup wizard in the printer
Scan Fax
Notes:
• The setup wizard is available only if no device‑based fax,
such as analog, etherFAX, or Fax over IP (FoIP), is
Scanning to a computer Setting up the printer to fax configured.
Before you begin, make sure that the computer and the printer • Before using the wizard, make sure that the printer firmware
are connected to the same network. is updated. For more information, see “Updating firmware”
Setting up the fax function using analog fax on page 11.
For Windows users Notes: 1 From the home screen, touch Fax.
Note: Make sure that the printer is added to the computer. For • This feature is available only in some printer models. 2 Touch Set up now.
more information, see “Adding printers to a computer” on • Some connection methods are applicable only in some 3 Type the fax name, and then touch Next.
page 11. countries or regions.
4 Enter the fax number and then touch Done.
1 Load an original document into the automatic document • If the fax function is enabled and not fully set up, then the
feeder or on the scanner glass. indicator light may blink red.
Using the Settings menu in the printer
• If you do not have a TCP/IP environment, then use the
2 From the computer, open Windows Fax and Scan. 1 From the home screen, touch Settings > Fax > Fax Setup >
control panel to set up fax.
3 From the Source menu, select a scanner source. General Fax settings.
Warning—Potential Damage: To avoid loss of data or printer
4 If necessary, change the scan settings. malfunction, do not touch cables or the printer in the area 2 Configure the settings.
shown while actively sending or receiving a fax.
5 Scan the document. Using the Embedded Web Server
1 Open a web browser, and then type the printer IP address in
For Macintosh users
the address field.
Note: Make sure that the printer is added to the computer. For Notes:
more information, see “Adding printers to a computer” on
page 11. • View the printer IP address on the home screen. The IP
address appears as four sets of numbers separated by
1 Load an original document into the automatic document periods, such as 123.123.123.123.
feeder or on the scanner glass. • If you are using a proxy server, then temporarily disable
2 From the computer, do either of the following: it to load the web page correctly.
• Open Image Capture. 2 Click Settings > Fax > Fax Setup > General Fax Settings.
• Open Printers & Scanners, and then select a printer. Click 3 Configure the settings.
Scan > Open Scanner.
4 Apply the changes.
3 From the Scanner window, do one or more of the following:
• Select where you want to save the scanned document.
• Select the size of the original document. Setting up the fax function using fax server
• To scan from the ADF, select Document Feeder from the
Notes:
Scan Menu or enable Use Document Feeder.
• If necessary, configure the scan settings. • This feature lets you send fax messages to a fax service
provider that supports e‑mail receiving.
4 Click Scan.
• This feature supports outgoing fax messages only. To
support fax receive, make sure that you have a
device‑based fax, such as analog fax, etherFAX, or Fax over
IP (FoIP), configured in your printer.

5
1 Open a web browser, and then type the printer IP address in Using the computer Printing from a mobile device
the address field.
Before you begin, make sure that the fax driver is installed. For
Notes: more information, see “Installing the fax driver” on page 11.
Printing from a mobile device using Mopria
• View the printer IP address on the home screen. The IP
address appears as four sets of numbers separated by For Windows users Print Service
periods, such as 123.123.123.123. 1 From the document that you are trying to fax, open the Print Mopria® Print Service is a mobile printing solution for mobile
• If you are using a proxy server, then temporarily disable dialog. devices running on AndroidTM version 5.0 or later. It allows you to
it to load the web page correctly.
2 Select the printer, and then click Properties, Preferences, print directly to any Mopria‑certified printer.
2 Click Settings > Fax. Options, or Setup.
Note: Make sure that you download the Mopria Print Service
3 From the Fax Mode menu, select Fax Server, and then click 3 Click Fax > Enable fax > Always display settings prior to application from the Google PlayTM store and enable it in the
Save. faxing, and then enter the recipient number. mobile device.
4 Click Fax Server Setup. If necessary, configure other fax settings.
1 From your Android mobile device, launch a compatible
5 In the To Format field, type [#]@myfax.com, where [#] is 4 Fax the document. application or select a document from your file manager.
the fax number and myfax.com is the fax provider domain.
For Macintosh users 2 Tap > Print.
Notes:
1 With a document open, choose File > Print. 3 Select a printer, and then adjust the settings, if necessary.
• If necessary, configure the Reply Address, Subject, or
Message fields. 2 Select the printer that has ‑ Fax added after its name.
• To let the printer receive fax messages, enable the 3 In the To field, enter the recipient number. 4 Tap .
device‑based fax receive setting. Make sure that you If necessary, configure other fax settings.
have a device‑based fax configured.
4 Fax the document. Printing from a mobile device using AirPrint
6 Click Save.
The AirPrint software feature is a mobile printing solution that
7 Click Fax Server E‑mail Settings, and then do either of the allows you to print directly from Apple devices to an
following: AirPrint‑certified printer.
• Enable Use E‑mail SMTP Server.
Print
Notes:
Note: If the E‑mail SMTP settings are not configured, then
see “Configuring the e‑mail SMTP settings” on page 1. • Make sure that the Apple device and the printer are
• Configure the SMTP settings. For more information, contact Printing from a computer connected to the same network. If the network has multiple
wireless hubs, then make sure that both devices are
your e‑mail service provider.
Note: For labels, card stock, and envelopes, set the paper size connected to the same subnet.
8 Apply the changes. and type in the printer before printing the document. • This application is supported only in some Apple devices.
1 From the document that you are trying to print, open the Print 1 From your mobile device, select a document from your file
Sending a fax dialog. manager or launch a compatible application.

2 If necessary, adjust the settings.

Using the control panel 2 Tap > Print.
3 Print the document.
3 Select a printer, and then adjust the settings, if necessary.
1 Load an original document into the ADF tray or on the scanner
glass. 4 Print the document.
2 From the home screen, touch Fax, and then enter the needed
information.
Printing from a mobile device using Wi‑Fi
If necessary, adjust the settings.
Direct®
3 Fax the document.
Wi‑Fi Direct® is a printing service that lets you print to any Wi‑Fi
Direct‑ready printer.

6
Note: Make sure that the mobile device is connected to the 2 Select a printer, and then from the drop-down menu following Warning—Potential Damage: To avoid loss of data or printer
printer wireless network. For more information, see “Connecting the Orientation menu, choose PIN Printing. malfunction, do not touch the USB cable, any wireless network
a mobile device to the printer” on page 12. adapter, or the printer in the areas shown while actively printing.
3 Enable Print with PIN, and then enter a four‑digit PIN.
1 From your mobile device, launch a compatible application or 4 Click Print.
select a document from your file manager.
5 From the printer home screen, release the print job. Touch
2 Depending on your mobile device, do one of the following: Held jobs > select your computer name > Confidential > enter
the PIN > select the print job > Print.
• Tap > Print.
Using the print driver
• Tap > Print. 1 With a document open, choose File > Print.
• Tap > Print. 2 Select a printer, and then from the drop-down menu following
the Orientation menu, choose Print and Hold.
3 Select a printer, and then adjust the settings, if necessary.
3 Choose Confidential Print, and then enter a four‑digit PIN.
4 Print the document.
4 Click Print.
5 From the printer home screen, release the print job. Touch
Printing confidential and other held Held jobs > select your computer name > Confidential > select
jobs the print job > enter the PIN > Print.

For Windows users

1 With a document open, click File > Print. Maintain the printer
2 Select a printer, and then click Properties, Preferences, Printer port Function
Options, or Setup.
1 EXT port Connect more devices (telephone or
3 Click Print and Hold. Attaching cables answering machine) to the printer and the
4 Select Use Print and Hold, and then assign a user name. telephone line. Use this port if you do not
CAUTION—SHOCK HAZARD: To avoid the risk of have a dedicated fax line for the printer and
5 Select the print job type (Confidential, Repeat, Reserve, or electrical shock, do not set up this product or make any if this connection method is supported in
Verify). electrical or cabling connections, such as the power cord, your country or region.
fax feature, or telephone, during a lightning storm.
If you select Confidential, then secure the print job with a 2 LINE port Connect the printer to an active telephone
personal identification number (PIN). CAUTION—POTENTIAL INJURY: To avoid the risk of fire line through a standard wall jack (RJ‑11), DSL
or electrical shock, connect the power cord to an filter, or VoIP adapter, or any other adapter
6 Click OK or Print.
appropriately rated and properly grounded electrical that allows you to access the telephone line
7 From the printer home screen, release the print job. outlet that is near the product and easily accessible. to send and receive faxes.
• For confidential print jobs, touch Held jobs > select your CAUTION—POTENTIAL INJURY: To avoid the risk of fire 3 USB printer Connect the printer to a computer.
user name > Confidential > enter the PIN > select the print port
or electrical shock, use only the power cord provided with
job > configure the settings > Print.
this product or the manufacturer's authorized replacement. 4 Ethernet port Connect the printer to a network.
• For other print jobs, touch Held jobs > select your user
name > select the print job > configure the settings > CAUTION—POTENTIAL INJURY: To reduce the risk of fire, 5 Power cord Connect the printer to a properly grounded
Print. use only a 26 AWG or larger telecommunications (RJ-11) socket electrical outlet.
cord when connecting this product to the public switched
For Macintosh users telephone network. For users in Australia, the cord must
be approved by the Australian Communications and Media
Using AirPrint Authority. Replacing the toner cartridge
1 With a document open, choose File > Print. 1 Open the front door.

7
 Warning—Potential Damage: To prevent damage from 3 Twist the blue latch, and then remove the used toner cartridge 5 Shake the toner cartridge to redistribute the toner.
electrostatic discharge, touch any exposed metal frame of from the imaging unit.
the printer before accessing or touching interior areas of the
printer. Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum. Doing so may affect the quality of
future print jobs.

6 Insert the new toner cartridge into the imaging unit until it clicks
into place.

2 Remove the imaging unit.

4 Unpack the new toner cartridge.

8
7 Insert the imaging unit. • Scanner glass pad • Scanner glass

8 Close the door.

Cleaning the scanner

• ADF glass 3 Close the scanner cover.
1 Open the scanner cover.

Loading trays
1 Remove the tray.
Note: To avoid paper jams, do not remove the tray while the
printer is busy.

2 Using a damp, soft, lint-free cloth, wipe the following areas:

• ADF glass pad
Note: In some printer models, this location has an ADF
glass instead of a pad.

9
2 Adjust the guides to match the size of the paper that you are Loading the multipurpose feeder
loading.
1 Open the multipurpose feeder.

5 Insert the tray.

3 Flex, fan, and align the paper edges before loading. If necessary, set the paper size and paper type from the control
panel to match the paper loaded.

4 Load the paper stack with the printable side facedown, and
then make sure that the guides fit snugly against the paper.
Notes:
2 Flex, fan, and align the paper edges before loading.
• Load letterhead facedown with the header toward the
front of the tray for one‑sided printing.
• Load letterhead faceup with the header toward the back
of the tray for two‑sided printing.
• Do not slide paper into the tray.
• To avoid paper jams, make sure that the stack height is
below the maximum paper fill indicator.

3 Load paper with the printable side faceup.

Notes:
• Load letterhead faceup with the header toward the rear
of the printer for one‑sided printing.
• Load letterhead facedown with the header toward the
front of the printer for two‑sided printing.
• Load envelopes with the flap facedown on the left side.

10
 Warning—Potential Damage: Do not use envelopes with Note: For more information, see “Installing the printer
stamps, clasps, snaps, windows, coated linings, or self‑stick
Installing the fax driver software” on page 11.
adhesives. 1 Go to our website or the place where you purchased the 2 Open Printers & scanners, and then click Add a printer or
4 Adjust the guide to match the size of the paper that you are printer, and then obtain the installer package. scanner.
loading. 2 Run the installer, and then follow the instructions on the 3 Depending on your printer connection, do one of the following:
computer screen.
• Select a printer from the list, and then click Add device.
• Click Show Wi‑Fi Direct printers, select a printer, and then
Updating firmware click Add device.
• Click The printer that I want isn’t listed, and then from the
Some applications require a minimum device firmware level to
Add Printer window, do the following:
operate correctly.
a Select Add a printer using a TCP/IP address or
For more information on updating the device firmware, contact hostname, and then click Next.
your sales representative. b In the “Hostname or IP address” field, type the printer
1 Open a web browser, and then type the printer IP address in IP address, and then click Next.
the address field. Notes:
Notes: – View the printer IP address on the printer home
• View the printer IP address on the printer home screen. screen. The IP address appears as four sets of
The IP address appears as four sets of numbers numbers separated by periods, such as
separated by periods, such as 123.123.123.123. 123.123.123.123.
• If you are using a proxy server, then temporarily disable – If you are using a proxy server, then temporarily
5 From the control panel, set the paper size and paper type to
it to load the web page correctly. disable it to load the web page correctly.
match the paper loaded.
c Select a print driver, and then click Next.
2 Click Settings > Device > Update Firmware. d Select Use the print driver that is currently installed
Setting the paper size and type 3 Do either of the following: (recommended), and then click Next.
• Click Check for updates > I agree, start update. e Type a printer name, and then click Next.
1 From the home screen, navigate to: f Select a printer sharing option, and then click Next.
• Upload the flash file.
Settings > Paper > Tray Configuration > Paper Size/Type > g Click Finish.
select a paper source
a Browse to the flash file.
b Click Upload > Start.
2 Set the paper size and type. For Macintosh users
1 From a computer, open Printers & Scanners.
Adding printers to a computer
Installing the printer software 2 Click , and then select a printer.
Before you begin, do one of the following:
Notes: • Connect the printer and the computer to the same network. 3 From the Use menu, select a print driver.
For more information on connecting the printer to a network, Notes:
• The print driver is included in the software installer package.
see “Connecting the printer to a Wi‑Fi network” on page 12.
• For Macintosh computers with macOS version 10.7 or later, • To use the Macintosh print driver, select either AirPrint
• Connect the computer to the printer. For more information, see or Secure AirPrint.
you do not need to install the driver to print on an AirPrint-
“Connecting a computer to the printer” on page 12.
certified printer. If you want custom printing features, then • If you want custom printing features, then select the
download the print driver. • Connect the printer to the computer using a USB cable. For manufacturer print driver. To install the driver, see
more information, see “Attaching cables” on page 7.
1 Obtain a copy of the software installer package. “Installing the printer software” on page 11.
• From the software CD that came with your printer. Note: The USB cable is sold separately. 4 Add the printer.
• From our website or the place where you purchased the
printer. For Windows users
2 Run the installer, and then follow the instructions on the 1 From a computer, install the print driver.
computer screen.

11
 Connecting using Wi‑Fi Note: You can also configure the Wi‑Fi Direct name and
Configuring Wi‑Fi Direct password.
1 From the home screen, touch Settings > Network/Ports > Wi- 1 From the mobile device, go to the settings menu.
Fi Direct. 2 Tap Wi‑Fi, and then select the printer Wi-Fi Direct name. For Windows users
2 Configure the settings. Note: The string DIRECT-xy (where x and y are two random 1 Open Printers & scanners, and then click Add a printer or
• Enable Wi‑Fi Direct—Enables the printer to broadcast its characters) is added before the Wi-Fi Direct name. scanner.
own Wi‑Fi Direct network. 2 Click Show Wi-Fi Direct printers, and then select the printer
3 Enter the Wi-Fi Direct password.
• Wi‑Fi Direct Name—Assigns a name for the Wi‑Fi Direct Wi‑Fi Direct name.
network.
3 From the printer display, take note of the eight-digit PIN of the
• Wi‑Fi Direct Password—Assigns the password for Connecting the printer to a Wi‑Fi printer.
negotiating the wireless security when using the peer‑to-
peer connection. network 4 Enter the PIN on the computer.
• Show Password on Setup Page—Enables the password to Make sure that Active Adapter is set to Auto. From the home Note: If the print driver is not already installed, then Windows
show on the Network Setup Page. screen, touch Settings > Network/Ports > Network Overview > downloads the appropriate driver.
• Auto-Accept Push Button Requests—Determines what is Active Adapter.
displayed on the home screen when clients connect using For Macintosh users
Wi-Fi Direct. For security purposes, this setting is disabled Using the wireless setup wizard in the printer
by default. When disabled, a prompt appears asking the 1 Click the wireless icon, and then select the printer Wi‑Fi Direct
user whether to allow the connection. Before using the wizard, make sure that the printer firmware is name.
updated. For more information, see “Updating firmware” on
Note: Accepting push‑button requests automatically is page 11. Note: The string DIRECT-xy (where x and y are two random
not secured. characters) is added before the Wi-Fi Direct name.
1 From the home screen, touch the wireless icon, and then touch
Set up now. 2 Type the Wi‑Fi Direct password.
Notes:
• By default, the Wi-Fi Direct network password is not visible 2 Select a Wi‑Fi network, and then type the network password. Note: Switch your computer back to its previous network after
on the printer display. To show the password, from the home disconnecting from the Wi-Fi Direct connection.
3 Touch Done.
screen touch Settings > Security > Miscellaneous > Enable
Password/PIN Reveal. Using the Settings menu in the printer
• To know the password of the Wi-Fi Direct network without
showing it on the printer display, from the home screen 1 From the home screen, touch Settings > Network/Ports > Clearing jams
touch Settings > Reports > Network > Network Setup Wireless > Setup On Printer Panel > Choose Network.
Page. 2 Select a Wi‑Fi network, and then type the network password.
Note: For Wi‑Fi‑network‑ready printer models, a prompt to Avoiding jams
Connecting a mobile device to the set up the Wi‑Fi network appears during initial setup.
Load paper properly
printer • Make sure that the paper lies flat in the tray.
Before connecting your mobile device, make sure that Wi‑Fi Direct Connecting a computer to the printer
has been configured. For more information, see “Configuring Before connecting your computer, make sure to do the following:
Wi‑Fi Direct” on page 12.
• Enable Wi‑Fi Direct in the printer. From the home screen, touch
Settings > Network/Ports > Wi-Fi Direct > Enable Wi‑Fi Direct
Connecting using Wi‑Fi Direct > On.
1 From the mobile device, go to the settings menu. • Take note of the Wi‑Fi Direct name. From the home screen,
touch Settings > Network/Ports > Wi-Fi Direct > Wi-Fi Direct
2 Enable Wi‑Fi, and then tap Wi‑Fi Direct.
Name.
3 Select the printer Wi-Fi Direct name. • Take note of the Wi‑Fi Direct password. From the home screen,
4 Confirm the connection on the printer control panel. touch Settings > Network/Ports > Wi-Fi Direct > Wi-Fi Direct
Password.

12
 • Flex, fan, and align the paper edges before loading.
Correct loading of paper Incorrect loading of paper Jam locations

1 Automatic document feeder

2 Standard bin

3 Multipurpose feeder

4 Trays

5 Duplex unit

• Do not use paper that has been cut or trimmed by hand. 6 Rear door
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure that the paper size and type are set correctly on the
computer or printer control panel. Paper jam in the automatic document
• Do not load or remove a tray while the printer is printing. • Store paper according to manufacturer recommendations. feeder
• Do not load too much paper. Make sure that the stack height
is below the maximum paper fill indicator. 1 Remove all original documents from the ADF tray.
• Do not slide paper into the tray. Load paper as shown in the Identifying jam locations 2 Open the ADF cover.
illustration.
Notes:
• When Jam Assist is set to On, the printer flushes blank
pages or pages with partial prints after a jammed page has
been cleared. Check your printed output for blank pages.
• When Jam Recovery is set to On or Auto, the printer reprints
jammed pages.

3 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

• Make sure that the paper guides are positioned correctly and
are not pressing tightly against the paper or envelopes.
• Push the tray firmly into the printer after loading paper.

Use recommended paper

• Use only recommended paper or specialty media.
• Do not load paper that is wrinkled, creased, damp, bent, or
curled. 4 Close the ADF cover.

Paper jam in the standard bin

1 Raise the scanner, and then remove the jammed paper.

13
 Note: Make sure that all paper fragments are removed. Warning—Potential Damage: To prevent damage from 5 Remove the imaging unit.
electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the
printer.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum. Doing so may affect the quality of
future print jobs.

2 Lower the scanner.

Paper jam in the multipurpose feeder

1 Remove paper from the multipurpose feeder.

6 Remove the jammed paper.

CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching
2 Remove the jammed paper. it.

Note: Make sure that all paper fragments are removed. Note: Make sure that all paper fragments are removed.
3 Close the multipurpose feeder.
4 Open the front door.

14
 9 Open the multipurpose feeder. 11 Reload paper.

7 Insert the imaging unit.

Paper jam in trays

1 Remove the tray.

8 Close the door.

10 Flex, fan, and align the paper edges before loading.

2 Open the front door.

Warning—Potential Damage: To prevent damage from
electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the
printer.

15
 Warning—Potential Damage: Do not expose the imaging 5 Insert the imaging unit.
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum. Doing so may affect the quality of
future print jobs.

6 Close the front door, and then insert the tray.

7 Open the rear door.
CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching
it.
4 Remove the jammed paper.
CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching
it.

Note: Make sure that all paper fragments are removed.

3 Remove the imaging unit.

8 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

16
 12 Insert the tray. 2 Remove the imaging unit.

Paper jam in the duplex unit

1 Open the front door.
Warning—Potential Damage: To prevent damage from
electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the
printer.

9 Close the rear door.

Warning—Potential Damage: Do not expose the imaging
10 Remove the optional tray. unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum. Doing so may affect the quality of
future print jobs.

11 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3 Remove the jammed paper.

CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching
it.

Note: Make sure that all paper fragments are removed.

17
 7 Push the duplex unit latch to open the duplex unit.

4 Insert the imaging unit.

8 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

5 Close the door.

6 Remove the tray.

2 Remove the imaging unit.

9 Close the duplex unit.
10 Insert the tray.

Paper jam in the rear door

1 Open the front door.
Warning—Potential Damage: To prevent damage from
electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the
printer.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.

18
 Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may affect the quality of
future print jobs.

5 Close the rear door.

3 Open the rear door. 6 Insert the imaging unit.

CAUTION—HOT SURFACE: The inside of the printer

might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching
it.

7 Close the front door.

4 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

19