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BERT NLP Sentiment Analysis of Airlines

Artificial Intelligence course from Naan mudhalvan

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0% found this document useful (0 votes)
10 views33 pages

BERT NLP Sentiment Analysis of Airlines

Artificial Intelligence course from Naan mudhalvan

Uploaded by

rizwantrip
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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industry.

BERT NLP opens doors to explore other domains where nuanced understanding of

value of leveraging advanced NLP and data visualization techniques to gain a


PROBLEMSTATEMENT
Documentation

Clearly outline the problem statement, design thinking process, and the phases of
development.
Describe the dataset used, data preprocessing steps, and sentiment analysis
techniques.
Document any innovative techniques or approaches used during the
development. Submission

Compile all the code files, including the data preprocessing, and sentiment analysis
techniques.
Provide a well-structured README file that explains how to run the code and any
dependencies.
Share the submission on platforms like GitHub or personal portfolio for others to
access and review.

DATASETLINK

https://www.kaggle.com/datasets/crowdflower/twitter-
airlinesentiment

NOTEBOOK LINK

click here
APPROACH USED
"In conclusion, we have successfully conducted sentiment analysis on Twitter airline data using
BERT NLP, a state-of-the-art natural language processing model. Our project aimed to gauge
public sentiment towards various airlines by analyzing tweets. Here are the key takeaways:

1. Data Collection: We collected a comprehensive dataset of tweets related to different


airlines, representing a wide spectrum of opinions and experiences.

2. Data Preprocessing: We preprocessed the data, which involved tasks like cleaning,
tokenization, and removing irrelevant information. This step was crucial in ensuring the quality
of our analysis.

3. Sentiment Analysis: We leveraged BERT, a powerful NLP model, to perform sentiment


analysis on the Twitter data. This allowed us to classify tweets into positive, negative, or neutral
sentiments, providing valuable insights into public perception.

4. Visual Outputs: To enhance the understanding of the sentiment analysis results, we


generated visual outputs. These visuals included graphs, charts, and word clouds to illustrate
sentiment distribution, frequently mentioned terms, and trends over time.

5. Key Findings: Our analysis revealed important insights into how different airlines are
perceived on Twitter. We were able to identify common pain points, positive experiences, and
trends in sentiment.

6. Innovative Approach: By employing BERT NLP, we utilized cutting-edge technology to


improve the accuracy of sentiment analysis, making our project stand out in terms of innovation
and effectiveness.

7. Future Directions: This project can serve as a foundation for further research, allowing
airlines to better understand customer sentiment and make data-driven improvements. Future
work could involve real-time sentiment tracking or additional feature engineering.

“In summary, our sentiment analysis of Twitter airline data using BERT NLP, coupled with visual
outputs, provided valuable insights into customer sentiment towards different airlines. The
project's use of advanced NLP techniques and visualizations enhances its applicability in the
field of customer feedback analysis and public opinion monitoring."
THANK YOU

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