PasrEcho in-person user intrview draft
Routine as a Nurse:
1. How would you indicate the overall workload of your daily work?
2. What are the most time-consuming tasks in your daily routine? Do
you think these tasks could be streamlined with better technology?
Challenges in Care Delivery:
3. What part of your daily work is most challenging?
4. How do you currently cope with or overcome these challenges?
5. How do you balance efficiency and person-centered, compassionate
care when time or staffing is limited?
Focus on Care Types:
6. What does care currently emphasize on: physical or emotional care?
Please explain whether you (dis)agree with the status quo.
7. Regarding emotional care specifically, what part of your daily work
is most challenging?
Emotional Dynamics in Care:
8. What do you identify as the most important dementia-related needs
for patients?
9. How does a resident's emotional state impact their care routine and
your ability to provide daily care? Can you provide an example?
10. What are the current pain points or areas for improvement in
how emotional care is handled at your facility for general residents
and those with cognitive impairments?
Management of Emotional Changes:
11. How do you handle situations when a patient's emotional
state changes unexpectedly? What tools do you use to manage
these situations?
12. Can you describe a situation where you had to intervene due
to a resident's changing emotional needs, what actions you took,
and the outcome?
Activities and Emotional Well-being:
13. What are the activities in the nursing home holding for
residents' emotional well-being?
Fedor Lipskerov | Ralph van den Heuvel | Nating Chen
Data Usage and Tracking:
14. How much info do you get from families before the patient
enters the care home?
15. Do you fill out the personal preferences/emotional needs of
each patient?
16. How do you currently track changes in the behavior and
emotions of dementia patients?
17. What tools or systems are used to record these observations
(e.g., iPad, computer, paper)?
18. If a person is moved from one nursing home to another(or
from hospital to nursing home), how data is transitioned from one
facility to another?
Technology Integration:
19. What role does technology currently play in care for dementia
patients?
20. How do you feel about the use of technology in care homes?
21. Can you describe any technology currently integrated into
your care routines? How does it help or hinder your work?
22. What features would you look for in a new technology to
support your care efforts?
23. Do you think technology can improve the quality of life of
dementia patients? If so, how? If not, why not?
Feedback on Emotional Care:
24. In what ways do you feel current technologies fail to meet the
emotional needs of dementia patients?
25. Can you share an example of a technology that successfully
addressed these needs?
26. If you could design a perfect tool or system to assist with your
care duties, what functionalities would it include?
27. Are there particular aspects of patient data that are currently
underutilized but could significantly improve care if better
integrated?
Here we introduce our solution and the idea behind it.
PastEcho’s "Emotional Passport" is an innovative solution tailored to
revolutionize dementia care by focusing on the emotional needs of
patients. This platform gathers personal information—from photographs
and favorite books to social media footprints and audio recordings of
family stories—to create a comprehensive emotional profile for each
patient. We hope our Emotional Passport reduces the time and effort
traditionally spent on understanding each patient's unique needs through
trial and error, thus also reducing caregiver stress and improving
Fedor Lipskerov | Ralph van den Heuvel | Nating Chen
efficiency. We aimed at allowing care homes to quickly adapt care plans,
making real-time decisions that respect and respond to the subtle
nuances of each patient’s history and current emotional needs. This is
supposed to streamline operational procedures in care facilities and foster
a deeper connection between caregivers and patients, promoting a more
compassionate caregiving environment.
Efficacy of the Emotional Passport:
28. What is your general opinion about the Emotional Passport
29. What aspect of the Emotional Passport stands out positively?
30. What aspect of the Emotional Passport still poses a challenge?
31. If you change the design the Emotional Passport, what would
you do?
32. Do you think this approach could impact your daily workflow?
33. Do you see it reducing the time spent on administrative tasks
and enhancing your ability to deliver personalized care?
Fedor Lipskerov | Ralph van den Heuvel | Nating Chen
