University Data Protection Policy
University Data Protection Policy
Contents
Purpose and Context ........................................................................................................... 2
Scope................................................................................................................................... 2
1. Policy Statement ........................................................................................................... 2
2. Background ................................................................................................................... 2
3. Data Protection Definitions ............................................................................................ 3
4. Responsibilities Under the Data Protection Laws .......................................................... 4
5. Data Protection Principles ............................................................................................. 6
6. Data Subject Rights....................................................................................................... 8
7. Special Categories of Personal Data............................................................................. 9
8. Security of Data ............................................................................................................. 9
9. Reporting Breaches..................................................................................................... 10
10. Acting as a Data Processor...................................................................................... 11
11. Accuracy, Adequacy, Relevance and Proportionality............................................... 11
12. Rights of Access to Personal Data ........................................................................... 12
13. Disclosure of Personal Data..................................................................................... 13
14. Retention and Disposal of Data ............................................................................... 15
15. International Transfers ............................................................................................. 16
16. Publication of University Information ........................................................................ 16
17. Direct Marketing ....................................................................................................... 17
18. Use of CCTV ............................................................................................................ 18
19. Academic Research ................................................................................................. 18
20. Data Protection Impact Assessment ........................................................................ 19
21. Further Information .................................................................................................. 20
Scope
This policy encompasses all Processing of Personal Data by staff, students and affiliates,
each of whom are subject to this policy. As a matter of good practice, other organisations or
agents who have access to and Process Personal Data on behalf of the University will be
expected to have read and comply with this policy. It is the responsibility of the relevant
School or Service who deal with such external third parties to ensure that such third parties
agree in writing to abide by this policy, with support from published procedures and
guidance, and from the University Data Protection Team.
This policy also applies to staff and students who Process Personal Data "off-site". Off-site
Processing presents a potentially greater risk of loss, theft or damage to Personal Data.
Staff and students should take particular care when Processing Personal Data at home or
in other locations outside the University campus and should comply with the University's
Computing Regulations, Using Youe Own Device Policy and with the IT Security Policy and
Procedures.
1. Policy Statement
1.1 This policy does not form part of the formal contract of employment for staff, but it is
a condition of employment that employees will familiarise themselves with and act in
accordance with this policy. The University may supplement or amend this policy by
additional policies and guidelines from time to time. Any new or modified policy will
be managed in accordance with the University’s policy framework.
1.2 Any failure to follow this policy by staff or students may result in disciplinary action.
Any failure by affiliates to follow this policy may result in their access to University IT
systems and premises being restricted or removed.
2. Background
2.1 The purpose of the Data Protection Laws is to protect the rights and privacy of living
individuals and to ensure that Personal Data is Processed fairly and transparently.
2.2.1 operates procedures and practices that conform to the requirements of the
Data Protection Laws when working with Personal Data;
2.2.2 clearly defines responsibilities and accountability for data protection; and
2.2.3 provides staff, researchers and students with the resources, knowledge,
competencies and procedures to work with Personal Data in compliance with
the Data Protection Laws and with this policy.
2.3 Breach of the Data Protection Laws can lead to enforcement action by the Information
Commissioner's Office, which can now impose monetary penalties on the University
of up to £17,500,000. The University might also be sued by any individuals affected
by the breach. In addition, individuals may also be subject to fines and criminal liability
where they are found to have breached the Data Protection Laws.
This policy tries as far as possible to avoid using technical terms. However, there are
some terms used in the Data Protection Laws that it is helpful to have an
understanding of in the context of data protection compliance. To assist such
understanding, we have set out a list of key terms and their meanings below. Where
these terms are used in this policy, they should be read and applied in this context.
"Data Subject" Any living individual who is the subject of Personal Data
held by an organisation.
4.1 The University is the Data Controller in respect of Personal Data Processed by and
for the University.
4.2 The senior post holder with overall responsibility for this policy is the University
Secretary on behalf of the University Senior Management Team.
4.3 The University Secretary has delegated responsibility for day-to-day data protection
matters to the University Solicitor, who has been appointed as the Data Protection
Officer for the University.
4.5 An Information Governance Group (IGG) has been established to define, approve,
steer and monitor Information Management (including in relation to data protection)
within the University. This includes overseeing information governance roles and
responsibilities, policies and procedures and activities in order to embed compliance,
promote best practice, and provide technical solutions within all Schools and
Services.
4.6 Deans, Directors and Heads of Service within the University have overall
responsibility for the Processing of Personal Data within their own Schools or
Services and for ensuring that such Processing is undertaken in a way that is
compliant with this policy. All those in managerial or supervisory roles are responsible
for developing and encouraging good information handling practice within the
University, but ultimately, compliance with data protection legislation is the
responsibility of all members of the University who Process Personal Data.
4.7 Each School and Service has a designated Data Protection Champion who acts as a
first point of contact for that School or Service relating to data protection issues. The
Data Protection Champions raise awareness of data protection and information
security responsibilities, policies and processes within the School/Service, and
promote the maintenance and disposal of information held by the School/Service in
accordance with University policies and procedures. The Data Protection Champions
are supported by the Data Protection Team, and by the Information Security Team
and Records Management Team, who provide them with guidance, information,
updates and training.
4.8.2 checking that any information that they provide the University in connection
with their employment is accurate and up to date and for informing the
University of any changes to their personal data (e.g. change of address); and
4.9 Staff who have a responsibility for supervising/mentoring students who are
undertaking Processing of Personal Data (e.g. as part of a research project or on a
placement) have a responsibility to ensure that the student is informed as to their
responsibilities under the Data Protection Laws, by reference to this policy and other
relevant materials. For the avoidance of doubt, students on placement at the
University should not be given access to ASIS.
4.10 All students are responsible for checking that any information that they provide the
University in connection with their enrolment and study at the University is accurate
and up to date and for informing the University of any changes to their Personal Data
(e.g. change of address).
5.1 The University’s policy is to Process personal data in accordance with the applicable
data protection laws and rights of individuals as set out below. All staff have personal
responsibility for the practical application of the University’s data protection policy.
5.2 The University will observe the principles set out in the Data Protection Laws in
respect of the Processing of Personal Data and will adhere to the following principles:
5.2.1 to Process lawfully, fairly and transparently. Those responsible for Processing
Personal Data (see section 4 above) must make reasonable efforts to ensure
that Data Subjects are informed of the identity of the Data Controller (i.e. the
University), the purpose(s) and legal basis of the Processing, any disclosures
to third parties that are envisaged and an indication of the period for which the
Personal Data will be kept.
5.2.2 to obtain personal data for specific, explicit and legitimate purposes. Personal
Data will not be Processed in a manner incompatible with those purposes, and
Personal Data obtained for specified purposes must not be used for a different
purpose.
5.2.3 to ensure that the Personal Data is adequate, relevant and not excessive in
relation to the purposes for which it is used. Information that is not strictly
necessary for the purpose for which it is obtained should not be collected. If
Personal Data is given or obtained which is excessive for the purpose, it should
be immediately deleted or destroyed.
5.2.4 to keep Personal Data accurate and up to date (and where inaccurate ensure
they are erased and rectified without delay). Personal Data that is kept for a
long time must be reviewed and updated as necessary. No Personal Data
should be kept unless it is reasonable to assume that it is accurate.
5.2.7 to Process Personal Data in accordance with the rights of data subjects in
accordance with the Data Protection Laws (see Section 6 on Data Subject
Rights).
5.2.8 not to transfer Personal Data to a country or a territory outside the European
Economic Area unless that country or territory ensures an adequate level of
protection for the rights and freedoms of data subjects in relation to the
Processing of Personal Data (see Section 15 on International Transfers).
5.3 The University should generally not Process Personal Data unless:
5.3.1 it is to fulfil a contract with the individual (be this a student, a member of staff
or a third party); or
5.3.2 the Processing is necessary to comply with the University's legal obligations
or exercise legal rights; or
5.3.3 the Processing is required for a task in the public interest, or in the exercise of
the University's official authority; or
5.3.4 the Processing is in the University’s legitimate interests and does not unduly
prejudice the individual’s privacy.
5.4 To the extent the University Processes Special Categories of Personal Data, it must
ensure that such Processing satisfies the conditions for Processing required by the
Data Protection Laws (see Section 7 on Special Categories of Personal Data).
5.5 Transparency is key to data protection. Individuals should be told how, why and on
what basis their personal data is being Processed.
5.6 The University will publish privacy notices in respect of its Processing of Personal
Data of students, staff, alumni, certain partners and visitors, which tell those people
what data is collected about them, what it is used for, the legal basis for Processing
the data, who it will be shared with and how long it will be held for. When gathering
Personal Data or establishing new data protection activities, members of staff should
check existing privacy notices to see whether they need to be updated to reflect the
new activities, or whether new privacy notices are required to cover that activity. They
should also ensure that any new Processing activities are added to the University’s
Record of Processing Activities.
5.7 There are limited exceptions to the requirement to give Data Subjects notice of
processing activities. In any case of uncertainty as to whether a notification should be
given or updated, staff should contact their Data Protection Champion. In the event
6.1 Under the Data Protection Laws, Data Subjects have the following rights regarding
the Processing of their Personal Data and the data that are recorded about them:
6.1.1 to access personal data held by the University about them (please see Section
12); to require the University to rectify any inaccurate personal data held by it
about them; and to require the University to erase personal data held by it
about them. This right of erasure will only apply where, for example, the
University no longer needs to use the Personal Data to achieve the purpose it
was collected for; or where the Data Subject withdraws their consent if the
University is using their Personal Data based on Data Subject consent; or
where the Data Subject objects to the way the University Processes their data
and this is upheld;
6.1.2 to restrict the University's Processing of the Personal Data it holds about them.
This right will only apply where, for example, the Data Subject disputes the
accuracy of the Personal Data the University holds; or where they would have
the right to require the University to erase the Personal Data but would prefer
that its Processing is restricted instead; or where the University no longer
needs to use the Personal Data to achieve the purpose for which it was
collected, but it requires the data for the purposes of dealing with legal claims.
In cases where the University has disclosed data to another party, and it is not
disproportionate for the University to do so, it will let the recipients of the data
know that the University has rectified, erased or restricted the Processing of it;
6.1.3 to receive personal data, which they have provided to the University, in a
structured, commonly used and machine readable format (where Processing
is automated and is either based on consent or is necessary for the
performance of a contract). Data Subjects also have the right to transfer (or
require the University to transfer) this Personal Data to another organisation
(for example, a new employer or higher education institution);
6.1.4 to object to the University's Processing of Personal Data it holds about them
(where its justification for Processing the data is either that the Processing is
necessary for the performance of a task in the public interest, or for the
purposes of its own legitimate interests);
6.1.5 to require a review. Data Subjects may ask the University to review any
decisions that it has made about them using automated Processing;
6.1.6 to withdraw their consent, where the University is relying on it to Process their
personal data.
6.3 If staff or students have concerns about the way in which their personal data is being
used or Processed by the University, they may contact a Data Protection Champion
or the Data Protection Officer, in the first instance. If after this, they are not satisfied
by the University's response they have the right to lodge a formal complaint with the
Information Commissioner's Office.
7.1 Special Categories of Personal Data are afforded a higher level of protection by law.
It will normally be necessary to have an individual’s explicit consent to Process
Special Categories of Personal Data, unless exceptional circumstances apply or the
Processing is necessary to comply with a legal requirement, including to fulfil its
employment duties as an employer. The consent should be a freely given (i.e. it
should not be conditional), specific (i.e. it should set out exactly what is being
consented to), informed, (i.e. it needs to identify the relevant data, why it is being
Processed and to whom it will be disclosed) and an unambiguous indication of the
individual’s wishes by which they, by a statement or by a clear affirmative action (i.e.
the ticking of an unticked box) signify their agreement. When relying on explicit
consent as the legal basis for Processing Personal Data, there will be instructions
with details of how to withdraw their consent, if they wish to do so. Staff should contact
the Data Protection Officer for more information about the conditions to be satisfied
to enable Processing of Special Category Personal Data.
7.2 The University will not rely on consent for the purposes of Processing staff Personal
Data save in limited circumstances where it can be demonstrated that there is a
genuine choice and the consent was freely given. If any member of the University
wishes to Process any Personal Data by relying on consent as a means to do so they
must consult the Data Protection Officer for further guidance.
8. Security of Data
8.1 All staff are responsible for ensuring that any Personal Data (on others) which they
hold are kept securely in line with the University's IT Security Policy and Procedure
and in appropriate systems and that such data is not disclosed to any unauthorised
third party (see Section 13 on Disclosure of Data for more detail).
8.2 All Personal Data should be accessible only to those who need to use it. A judgment
should be made based upon the sensitivity and value of the information in question,
but consideration should always be given to keeping Personal Data:
8.4 Care should be taken when sending emails that contain Personal Data. Further
guidance on the use of email is available from the University Records Management
pages.
8.5 If Personal Data is transferred using removable media, a secure, tracked service must
be used to ensure safe delivery.
8.6 Care should be taken to ensure that PCs and terminals are not visible except to
authorised staff and that computer passwords are kept confidential. PC screens
should not be left unattended without password protected screen-savers and manual
records should not be left where they can be accessed by unauthorised individuals.
8.7 Care must be taken to ensure that appropriate security measures are in place for the
deletion or disposal of Personal Data. Manual records should be shredded or
disposed of as "confidential waste". Hard drives of redundant PCs should be securely
wiped clean before disposal. If in doubt as to what the correct security measures are
for the deletion or disposal of Personal Data, advice should be taken from IT Support
or the University Records Manager, as appropriate.
8.8 Where the University uses external organisations to Process Personal Data on its
behalf additional security arrangements need to be implemented in contracts with
those organisations to safeguard the security of Personal Data. There are also
mandatory legal protections which must be included in any contract with such parties.
Any Data Processing agreement the University enters into must contain such clauses.
8.9 In the event that the University acts as a Data Processor (please see below),
Processing personal data on behalf of a third party, such third party may require
additional security arrangements to be implemented. There are also mandatory legal
protections which must be included in any contract, and that needs to be flowed-
down to any sub-processor used by the University.
8.10 Members of the University should consult their line manager or the Data Protection
Team to discuss the necessary steps to ensure compliance when setting up any new
agreement or altering any existing agreement.
9. Reporting Breaches
9.1 Members of the University have an obligation to report actual or potential data
protection compliance failures to the Data Protection Officer immediately they
become aware of them, following the published breach notification procedure. The
Data Protection Laws provide that breaches must be notified to the ICO as soon as
possible and in any event within 72 hours of becoming aware of them. Notification to
the Data Protection Officer also allows the University to:
9.1.2 make any other applicable notifications, including to affected Data Subjects
where appropriate.
9.2 University staff may be required as part of their duties to support the University in any
such investigation.
9.3 Where the University is acting as a Data Processor, it will have a responsibility to
notify actual or potential data protection compliance failures to the third party it is
Processing personal data on behalf of. The contract between the University and the
third party it is Processing personal data on behalf of may also have additional
contractual restrictions or timescales in respect of such support/ assistance.
Members of the University should check the contractual position carefully and check
with the Data Protection Officer if they are unclear how to proceed.
10.1 When the University Processes the Personal data of students, staff, suppliers, alumni,
and other individuals (in a professional or personal context) it is ordinarily the case
that the University would be known as a Data Controller. A Data Controller is a person
who (either alone or jointly or in common with other persons) determines the purposes
for which and the manner in which any Personal Data are, or are to be, Processed.
10.2 In some limited circumstances, the University may be a Data Processor; i.e. it is
Processing the data on behalf of a third party Data Controller.
10.3 If Members of the University are handling Personal Data and are not sure whether
the University is acting as a Data Controller or a Data Processor, they should contact
their line manager, Data Protection Champion or the Data Protection Team in the first
instance. It is key to understand the relationship, in order to determine how such
personal information should be handled.
10.4 The Data Controller has the majority of the obligations under the Data Protection
Laws, e.g. in respect of Data Subject rights and ensuring appropriate consents are
obtained or privacy notices are given. However, a Data Processor also has a number
of obligations under Data Protection Laws. In most cases, the Processing obligations
imposed on the University will be guided by the contract entered into between the
University and the third party on whose behalf it is Processing.
11.1 Members of the University should make sure data Processed by them is accurate,
adequate, relevant and proportionate for the purpose for which it was obtained.
Personal Data obtained for one purpose should generally not be used for
unconnected purposes unless the individual has agreed to this or would otherwise
reasonably expect the data to be used in this way.
11.2 Individuals may ask the University to correct Personal Data relating to them which
they consider to be inaccurate. If a member of staff receives such a request and does
11.3 Staff and students must ensure that Personal Data held by the University relating to
them is accurate and updated as required. If personal details or circumstances
change, staff and students should inform Human Resources (including via MyHR) or
the Student Records Team (or online via My Details) respectively so the University’s
records can be updated.
12.1 As set out above, individuals have the right (subject to certain exceptions) to request
access in relation to information held by the University about them in electronic format
and/or in manual records which form part of a relevant filing system, save where
exemptions apply. A request of this nature is known as a “subject access request”.
All such requests should be referred immediately to the Data Protection Team. This
is particularly important because the University must respond to a valid request within
the legally prescribed time limits.
12.2 Any individual who wishes to exercise this right should apply in writing (which can be
by email) to the University Data Protection Team. The University must respond to
requests without delay and in any event within one month of their receipt. In order to
assist the University Data Protection Team in complying with such requests, it is
helpful if the form provided through the University's Data Protection webpages is
completed. For information on responding to subject access requests in accordance
with the Data Protection Laws see the guidance available on the University’s website.
12.3 Where a request is made for examination scripts (where these are still held), no
copies of the scripts will be provided but students may view the script in the presence
of a representative from Registry. Examiners' comments can be transcribed and
provided as part of a subject access request.
12.4 In order to respond efficiently to data subject rights requests the University needs to
have in place appropriate records management practices. See the University
Records Management pages for further information on records management.
12.5 In addition to the above, where the University is acting as a Data Processor, it will
have a responsibility to provide assistance to the third party it is Processing Personal
Data on behalf of, in respect of individuals exercising their rights. The contract
between the University and the third party it is Processing Personal Data on behalf
of, may also have additional contractual restrictions or timescales in respect of such
support/ assistance. You should check the contractual position carefully prior to (a)
responding to a request made directly by an individual or third party, or (b) providing
assistance to the third party; and check with the Data Protection Team if you are
unclear how to proceed.
13.1 The University must ensure that Personal Data is not disclosed to unauthorised third
parties. This includes family members, friends, government bodies, the media, and in
certain circumstances, the Police.
13.2 All staff and students should exercise caution when asked to disclose Personal Data
held by the University about another individual to a third party. For instance, it would
usually be deemed appropriate to disclose a colleague's work contact details in
response to an enquiry regarding a particular function for which they are responsible.
However, it would not usually be appropriate to disclose a colleague's personal
details to someone who wished to contact them regarding a non-work related matter,
especially when such details are not otherwise publicly available (such as work
contact details on the University website). The important thing to bear in mind is
whether or not disclosure of the information is relevant to, and necessary for, the
conduct of University business.
13.3 This policy determines that personal data may be legitimately disclosed where one of
the following conditions apply:
13.3.1 where the disclosure is in the legitimate interests of the University (e.g.
disclosure to staff – Personal Data can be disclosed to other University
employees if it is clear that those members of staff require the information to
enable them to perform their jobs);
13.3.2 where the University is legally obliged to disclose the data (e.g. HESA and
HESES returns, ethnic minority and disability monitoring, all of which are
covered in the University's privacy notices for staff and students); or
13.3.3 where disclosure of data is required for the performance of a contract (e.g.
informing Student Finance England or a sponsor of course
changes/withdrawal, etc.).
13.4 If Personal Data is to be shared with a third party in connection with the performance
of a contract, then approved data protection clauses must be included in the relevant
contract. The University Data Protection Officer should be consulted on every
occasion before any such contracts are entered into and Personal Data must not be
shared with the third party until an appropriate contract is in place.
13.5 The Data Protection Laws permit certain disclosures without notification to the Data
Subject in certain cases, so long as the information is requested for one or more of
the following purposes:
13.5.6 to protect the vital interests of the individual; this refers to life and death
situations.
13.7 Unless the Data Subject has requested otherwise, Personal Data should not be
disclosed over the telephone. Instead, the enquirer should be asked to provide
documentary evidence to support their request. Ideally a statement from the Data
Subject consenting to disclosure to the third party should accompany the request.
13.8 As an alternative to disclosing Personal Data, the University may offer to do one of
the following:
13.8.1 pass a message to the Data Subject asking them to contact the enquirer; or
13.9 Please remember to inform the enquirer that such action will be taken conditionally:
i.e. "if the person is a member of the University" to avoid confirming their membership
of, their presence in or their absence from the institution.
13.10 Further information regarding the disclosure of personal information can be found in
the guidance available on the Data Protection Hub.
13.11 If in doubt, staff should seek advice from their line manager or Data Protection
Champion within their School or Service, or the University Data Protection Officer.
14.1 The University discourages the retention of Personal Data for longer than it is
required. Considerable amounts of data are collected about staff, students,
applicants, research subjects, etc. However, once a member of staff or student has
left the University or the purpose for which that data was collected has ended, it will
not be necessary to retain all the information held on them. Some Personal Data will
be kept for longer periods than others. The University's Retention and Disposal
Schedule should be followed for the retention and disposal of Personal Data.
14.2 The University aims to reduce the duplication of personal data and will encourage as
far as possible the use of definitive central sources of information for data used across
the University (e.g. contact addresses). Those with legitimate reason will have access
to the Personal Data relevant for their job. Permissions granted for such access will
be logged where possible and regularly reviewed.
14.3 The creation of systems and/or files which duplicate such data should be avoided;
where it is inevitable every care should be taken to ensure that data maintained in
subsidiary systems is fully synchronised with definitive sources, and updated
frequently through secure and reliable interconnection.
Students
14.4 In general, electronic student records maintained in the University's Applicant and
Student Information System (ASIS) are kept permanently in order to fulfil the
requirement for the provision of transcripts during a student's or former student's
working life. Such information would typically include name and address on entry and
completion, programmes taken, examination results and awards obtained.
14.5 Schools and Services should regularly review the personal files that they hold relating
to individual students (whether stored electronically or in paper records) in
accordance with the University's Retention and Disposal Schedule.
Staff
14.6 In general, electronic staff records containing information about individual members
of staff are kept indefinitely and information would typically include name and
address, positions held, leaving salary. Other information relating to individual
members of staff will be kept by Human Resources for 6 years from the end of
employment. Information relating to Income Tax, Statutory Maternity Pay, etc. will be
retained for the statutory time period (between 3 and 6 years).
14.7 Staff personnel records are kept and maintained by Human Resources department.
Other departments should only keep staff information where necessary for legitimate
business purposes. To the extent that files of individual staff members are kept
outside Human Resources, departments should regularly review those files of in
accordance with the University's Retention and Disposal Schedule.
Disposal of Records
14.9 Personal Data must be disposed of in a way that protects the rights and privacy of
Data Subjects (e.g., shredding, disposal as confidential waste, secure electronic
deletion) and in line with the University's Retention and Disposal Schedule.
15.1 Data must not be transferred outside of the European Economic Area (EEA) - the
twenty-seven EU Member States together with Iceland, Liechtenstein and Norway -
without the explicit consent of the individual, or unless the Personal Data is
adequately protected or an exemption applies.
15.2.1 the data protection arrangements in the destination country have been
approved by the ICO (there is a list of approved countries on the ICO website);
or
15.2.3 the recipient is bound by a contract that ensures that the Personal Data
concerned will be adequately protected (for example, incorporating the
Standard Contractual Clauses approved by the ICO).
15.3 Members of the University should be particularly aware of this when contracting with
a third party for the Processing of Personal Data (including for IT support,
collaborative provision, or research purposes) or when publishing information on the
Internet, which can be accessed from anywhere in the globe. This is because transfer
includes placing data on a web site that can be accessed from outside the EEA.
15.4 In addition to the above, where the University is acting as a Data Processor, the
contract between it and the third party it is Processing Personal Data on behalf of
may have additional contractual restrictions in respect of international transfers of
such data. Members of the University should check the contractual position carefully
prior to transferring the Personal Data and check with the Data Protection Officer if
they are unclear how to proceed.
16.1 The University publishes a number of items that include Personal Data, and will
continue to do so. These are:
16.1.3 Awards and Honours (including Honorary Graduands and other Honorary
award recipients, Emeritus Professors and Prize-winners);
16.1.7 publicity information included in public relations stories and press releases and
on social media; and
16.2 It is recognised that there might be occasions when a member of staff, a student, or
other party, requests that their personal details in some of these categories remain
confidential or are restricted to internal access. All individuals should be offered an
opportunity to opt-out of the publication of the above (and other) data. In such
instances, the University should use its reasonable endeavours to comply with the
request and ensure that appropriate action is taken.
17.1 Any proposal to carry out direct marketing (i.e. marketing by email, telephone, post
or any other means that is directed at a particular individual, whether they are a
student, applicant, alumnus, member of staff or otherwise) must be reviewed and
approved in advance by the University Data Protection Officer in conjunction with the
Central Marketing team.
17.2 Members of the University should not send direct marketing material to someone
electronically (e.g. by email, Whatsapp, social media messenger services or targeted
banner ads) unless there is an existing business relationship with them in relation to
the services being marketed. Staff should abide by any request from an individual not
to use their Personal Data for direct marketing purposes and should notify the
relevant marketing team about any such request.
17.3 Any School or Service that uses Personal Data for direct marketing purposes must
inform Data Subjects of this at the time of collection of the relevant Personal Data
and may only make direct marketing communications where the Data Subject has
opted-in to receiving such communications. Data Subjects must also be given the
opportunity to opt out of receiving communications at any time and measures must
be put in place to prevent such communications from being sent once the University
has received confirmation that a Data Subject has opted out.
18.2 For reasons of personal security and to protect University premises and the property
of staff and students, close circuit television cameras are in operation in certain
campus locations. This policy determines that personal data obtained during
monitoring will be processed as follows:
18.2.1 any monitoring will be carried out only by a limited number of specified staff;
18.2.2 the recordings will be accessed only by the Security Manager, Senior
Management and staff or subcontractors authorised by the Security Manager
or Senior Management;
18.2.3 personal data obtained during monitoring will be destroyed as soon as possible
after any investigation is complete in line with the University's Retention and
Disposal Schedule; and
19.1 Personal Data collected only for the purposes of academic research (including work
of staff and students) must be Processed in compliance with the Data Protection Laws
and in compliance with the University's Research Data Management Policy and its
Research Ethics and Integrity Policy and procedures. The University will publish
additional guidance to assist researchers in complying with these requirements.
19.2 Individual students or staff carrying out research should note that Personal Data may
be Processed for research purposes on the legal basis that the Processing is
necessary for the performance of a task carried out in the public interest or in the
exercise of the official authority vested in the University. Researchers may also rely
on the bases that the Processing is necessary for scientific or historical research
purposes, or that it is necessary for statistical purposes.
19.3 Where the legal bases for Processing Personal Data referred to above are available
to researchers, the consent of the Data Subject is not required. However, such
Processing is subject to safeguards to ensure that data is minimised (including being
pseudonymised, and if possible anonymised) and that:
19.3.1 the Personal Data are not Processed to support measures or decisions with
respect to particular individuals; and
19.3.2 the Data Subjects must not be caused substantial damage or substantial
distress by the Processing of the Personal Data.
19.4 If the above conditions are met, together with technical and organisational safeguards
to keep data secure, Personal Data Processed for research purposes may be:
19.4.2 exempt from the Data Subject's right of access and rectification, as well as
their right to restrict or object to Processing.
19.5 Other than this, Data Protection Laws apply in full in respect of academic research.
The obligations to collect only necessary and accurate Personal Data, to hold
Personal Data securely and confidentially and not to disclose Personal Data except
in accordance with the Data Protection Laws (including in relation to publication) must
all still be complied with.
Publication
19.6 Researchers should ensure that the results of research are anonymised when
published and that no information is published that would allow individuals to be
identified (including where anonymised data could be matched with other data to link
back to an identifiable individual) where consent has not been obtained for such use
from the Data Subject or, where the nature of the research makes it impracticable or
otherwise undesirable to attempt to seek/obtain consent, that there is a legitimate
interest in publication and publication would not unfairly damage the rights and
freedoms of the Data Subject.
20.1 The University encourages all staff to incorporate ‘Privacy by Design’ into their
activities which involve Processing Personal Data - an approach by which data
protection is built into a project from the outset, and not bolted on at the end. The
Privacy Impact Assessment ("PIA") is a method by which the University can assess
and address the risk of Processing and identify measures to support Data Protection.
20.2 The PIA involves setting out the envisaged Processing, its purposes, and the legal
basis under which it is to be processed. It involves an assessment of the risks posed
by the Processing to the rights and freedoms of the Data Subjects, and the measures
to be taken to address those risks. It will include an analysis of safeguards being put
in place, and will demonstrate how the Processing will be compliant with the Data
Protection Laws. Once the University has carried out a PIA, it will keep it under regular
review to ensure that the assessment of risk addresses circumstances as they
change.
20.3 To help the University meet its data protection obligations and to meet staff and
students' expectations of privacy, the University carries out PIAs prior to beginning
any new Processing activities where these are only required under Data Protection
Laws for the large scale Processing of Sensitive Personal Data, systematic
monitoring of a public area on a large scale, the systematic evaluation of individuals
based on automated Processing, and other Processing activities which are likely to
result in a high risk to the rights of Data Subjects. It is good practice to carry out PIAs
when embarking on new projects involving the Processing of Personal Data and staff
are encouraged to do so, however where this is not the case, staff are still encouraged
20.4 The data protection regulator in the UK also requires PIAs to be carried out where an
organisation plans a number of specific Processing activities, including using new
technology, Processing biometric data or collecting Personal Data from a source
other than the Data Subject without providing them with a privacy notice.
20.5 The PIA process is managed by the Data Protection Team and more information is
available via the DP Hub SharePoint site.
21.2 For further guidance or advice on the Data Protection Laws or this policy and its
application, please contact the University Data Protection Officer by email at
[email protected].
Additional Guidance
21.3 The University has published a number of guidance notes relating to data protection
compliance, all of which are available on the University's website and Data Protection
Hub.
REVISION HISTORY
1.0 26 April Major redraft – first version under Policy University Solicitor
2018 Framework. Previous versions available from
University Secretary’s Office