Meta Store Support (11/29/2024, 11:43:01 PM): Thanks for contacting Meta Store
Support! We’re here to make sure you get the help you need.
Meta Store Support (11/29/2024, 11:43:02 PM): We can help answer your questions.
Please don't send any of your sensitive personal information, like credit card
numbers, in this chat. Do not refresh this page as it could interrupt your session.
Muse (11/29/2024, 11:43:41 PM): Hi Brady . Thank you for contacting Meta Store
Support. My name is Muse.
Kindly take note on your chat ticket reference number for today is #07579468 in
case we get disconnected. Please do not close or switch from your current browser
tab during this chat session, as it will disconnect us.
Brady (11/29/2024, 11:43:55 PM): Alright
Muse (11/29/2024, 11:44:06 PM): Hi Brady how are you today ?
Brady (11/29/2024, 11:44:49 PM): Very stressed I’ve locked my self out of my
account that has all of my games and data on it when I factory reset my headset
Muse (11/29/2024, 11:45:30 PM): i see Brady i understand your frustration on the
situation as you have factory reset the account
Brady (11/29/2024, 11:46:07 PM): Is there anything that I can do to possibly get my
account back
Muse (11/29/2024, 11:47:03 PM): worry not Brady i will assist on your account issue
Brady (11/29/2024, 11:47:49 PM): Thanks
Muse (11/29/2024, 11:48:14 PM): for me to check further on the issue kindly provide
me with the following for checking :
Full name as it appears on your Meta account
Current alias/username as it appears on your Meta account
Email Address linked to the account
Brady (11/29/2024, 11:49:25 PM): Well the thing is that I was using my Facebook
account instead and I don’t remember the email that I used to create the account
Brady (11/29/2024, 11:49:48 PM): But I can get the first two for you
Muse (11/29/2024, 11:50:58 PM): i see thank you for the information
Muse (11/29/2024, 11:51:41 PM): please provide me any information that is related
to your account so that i can verify from my end
