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Organisational Behaviour

Organisational behaviour notes for BBA 2nd year students.

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Suditi Digarse
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0% found this document useful (0 votes)
118 views38 pages

Organisational Behaviour

Organisational behaviour notes for BBA 2nd year students.

Uploaded by

Suditi Digarse
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF or read online on Scribd
Topic. 1 S-no- Tsbia Fyrno| Signeture Unc v 4] Orgauratténel Behaviour io natueb sobs | 2 | usdels of op. & ‘ts claul pues 5 3-| Natwre of Oupanisctionsl gaat % Gut2 v we a <. 4] Fackon Ro conside Individual behaviea | Jo | 5: | Posonality & percefiian & deleminsts is | I 6. | Learning and Seinforcement” [ag Unit 3 . ‘ | %| Jeodesakih & good Laden Quality 4d b Group dynamica and function 122 a Tar group & Diffeaee bebriser, formal eae 23 | N Lhiey 10. | Work stan % sth managtmact % its eect! ee i 4 aa ae Organsiational davelopmank Fecharyue {ae 12,| Organisations! change | tS | B. Oxganisctional cukture qi Zmpovlance | 92. 7 | 1 | 14, | Cubtwral iresatty mong, 134 Is: Hesarins Oyansoalion , Capa Berployment Ls SHREE NAVNEET ofeeny: Signature Unep — T opie Question - 4 te Pied Define 08, deawibe its nature and scope ? Organs altonof Behavioun ty the academic Stl how people tribune haithin Qoubs Ana” paincibls of study of exgarisational behavbut arr abpLled padindoally ua cttempa +o mole bwin epeat mn are effectively Organinotional behavidus ts she academic # study - “= how people Sitsat” withsh greubs ond ati" prfrufpis exe abbuied primal wh limp t- te make bunnies ehuobie mon” Afpeetiicely Phe Study of Bt4aniyilionsl behavvour tneludes @Wrog aaearch olediiated to Lirebsoviny jeb mante invearks Seb dis |achén, Promoting Snnovatia’! and eneousag Fa [Link] ond Vs a foundation *f canpouste luuman Atousees. ~ The Havetrorme et Which olwcrthes ~te Woy teat subjects behiviour wey Change bohan tay benoro lu Ore being obseaved iy tee hot bnowen. 7 sty oi Syanisetional behaviour 1 | The Otgantsotionl brhanour Jb ernbedded tn | human“ Sayoues Sach ao eplayet Aatertion sageet,| draining and eultune. HREE NAVNEET Signature: Las Date Poo | Mganischions| behoneur Ss a subset of ganisatsined taeany tohich_atuelfes a! uo Wabistte way + Stuctiainy 2 Lorpary and rannsatng Ot Susoureasy 7 +| Noting is atte Sur 3— 4 Gganis dlional Adravour | nm sy | fr_sebarcle, fe | stusly ond net 4 Dislbuine Only 3 Z by definition om dorctpluce pan actefled Slence that is based Ona thamritteat foundation Bat 98: ho a mnulttinterdiseiplinary axfentation and uw thw net based on a “ Specie “theoretical background fn Fred sefpfnasy Approach Qrganinslionsl behanréur Jy ererttioll, on wich disiiptinany approach to This aa Sop - dovon afpproush ohare bonus outa watt te PAONOFe Man sg cas make oll” dectiou , ont ampidyeus ae expect 0 olen tubulin aittuout” yuh Enpit 7 _U Au” model can be 2itent or cried sitchin bat con sty trualiivt, and olemetivate refloyees in the Lev aun, Curtodial Medel» Puy model Jocuoes on etononmie secuntty , Menage provide dae vouges buuddls ad fob Secu, 'SHREE NAVNEET enchange. employee Aoyotty "and believe: ast can erecta” ) Stoble work ee , but fk might not encowage high a VU * U Vv # Supportire Model —> TRG rode emphasines Subpoctte Leaders “Manages provide gut dance fonda and encouragement het srmplayeas dsath te Jal potialial . Cass abpsoach can boat erpoyes yabdivabion 5 aaksslachion ans peylevnante Signature : Topi Date: PN: 6 | 4 Gilera Model > Thu modal fowse an I t teamwofe wand participation Destsions are mode eallakoalaly and erefoyees Wane a dvok +4 auskoriomy This model tan foite. Lnnovdtion and a Dong Renae of Srenwahib axany orployens. V gd “) a Syatin Modal —> Phir wodel sacogulines Hote Oganiialions on Zomplaat ayilirng viith many Jalwaiting chart. It considers Jacko dike sndiidiol” murda Vgnodhs dynamics, and the Onsrall wiganiacliond —shuckwe. Ma computers approach ran be Jighty ofetive a Degussa def sundarsta ring 4 W" Gxjentudtionl Behandus g s How Some be disci pling woAathute -to 0B : Dy) Peucholeay —= This ea by one. Bjchalogy 2 7 of fes Snaiy ki ie Sndat Shot peharour, melination perception personality and deciston maha By undvatandsig these. afects OB can addins ~ quurtions ME ohat~ vastivatin | ernplovees hoo hoy pparcerre thas we | ervoounet aad’ 7 bow «to Inpro Sndiidual | fperfomance, ARE NAVNEET Signature: Yee be ans 3 2) Sodial paycholegy — Tain discipline gees bertond ae Individusl and emblars hor peobtts tous kt &: ond pikorsens abe Entered by soctal sttuction and _oou! dn_OBY social “bs crotegy uA ened Quoup dynamics Badiui™ ‘ee Commnurdealion palldsns and how soial intftuenes oodles Wttnin srgariseitiona Soctoleg sy > Sociology shebs Liglt on the torial y sMutihes and “processes wathin Organshocbiona FH heals 08 euanune doo orpant netiorel culture, porwr cuyrenrco Souda sbatipfesticn and geet Aynarnucs Sepak enployee. bir avsur - “i fercthowpologey = Pactircbolon y fo a broader : Gukturel tee By Studying Si feant” cultwes and Roeketien anthsspetegs © als w winduutend hew euthvol values Gnd doaliel, undwence_ Woreblace. behanusur Commuriccion Styles , and Aeaduufis Abptoaches aeson | Jorant” " sotbings ‘SHREE NAVNEET Signature : Topic eilion ooe__P.No:_B_ = = : Disuus sre natant of Bogen goal ? Orgarnatsna| goals axe he dni erxe_behind any gurenful “wranivalion Try define hot” 0 grgantietion “is fay. to achtene both iin tn chon and lo Storm, Undstandeny heir soto is cuca! Jo © of edlie mansgersed and Lreployee srgagamnt Paes Guiding clot ond Light > Teal provide dihuctin z end a derue of pusher for the organisation - Trey _bet eryore foom Yop manageinart tp fociline emmployens uncdoutend” het te prganiedbin SA okie towoasdy . g U 2 Unified Eff —> By sdling common goals the oGanseatiin unity” ith woup dows and dviacki eu dSorah efpetti -toroarde charod objective. Anise footer” wollobarationn and os _tenie ‘of Sramoerle Plannars and Eveluckion Foals ox aa Gedndstion shraltyic pionning . Thy help anda Suse V cato ction budset prarities and btiovaely Wen Sues ia S anaed = | ‘SHREE NAVNEET Signature: Topic. Date: PN: Dpse oj feat: Multon —> The Jundorruntol _ saaron Jor the Sxnqaia dlions quitinee w At dafinas te pigansdlions cou valu and oth uepast uk aims ty make Sbottic Fools — Hy Jeet gaol set by top a Overall Aviction of the ‘eatin Jou ta © Lowy ‘tum (eg. Inufoat wasket share, breomia & Salk Be sea tia 2 Partical 4oals => 4ools set by midolte, rnansegis st pearileti Sbalege qools inte Concarty atti plars Joe Spelfte depoxtrrencti Lea. laure 4 nee product Une, Siorpasviig customer Sabiifa. Than) Opuchional Ayoals > Sheciffe Meopurabee Adierabls, Satrrant and Limg-bound (Smast’| gosls_aek by dons ~ Lerol see onae oe epuuatins “Cog. paducrry prodincion. st wih a qantas )C ‘SHREE NAVNEET Signature : Unae - JC wwe__ Question A 4 se Pino: LD t What on the vaso Pada thet ate rider cto Se0g W ahdivicliral behanous 2 Indirtdual behantour Me a Complun Jdapey of ef J mary facto broadly catfiparited ante tus main anfusences ¢ Ardinal Factou 2 3) Pousnaity — Pris eComposy a parsons charadautic fait Benrdeneies and emebrone! polfiant . 3t* aif luenees hor somone sods to stustions and intact yicth the world 2) Moves and needs t Our sAbenal duvet and necersitien dure and atten, We strre to duly. nds Ble hung safely, and social connsdipn ~ solic ean rndlivate spetific behavwed 3) Values and Weliola ¢— Our Low -principts and what we held Imboctant” quidt on Cotes and achons, Thay shops hove Oya puceive sHtuctiins and what wae find ateeptable . SHREE NAVNEET ‘Signature: Topi Date Pero LL 4) Aiba F TUhwse are Jearned pudishostiins 40 susbord in 72 __postiusar toa cho ebredts _peopte os Stuclions . ny Tadlock aig ad How we. f LEnjounetion som the vould ound us Sa “aus eas Extiinel Factors 3 3) Sottel environment 2— The people 9e@ Surround Ourselves racth ow farnfiies | aad soviet guoupsy alt if usenee. ow Stharibur . Socal Roum Oe peeteriong ond err prerrae Can ploy a Signi} ificant role. 2) Cultire 2— ee . * Phe broader clthurol comterct S&hobes our volues belicds and acceptube behariou . Culdurck | NOMS and enpectabiony Con Nady ara ctoly \ Arjuencing how pe ak in diliat Setuabong, | HREE NAVNEET Signature Topic. Date Pino: aD 3) Phywesl Environment & The _pluysieal Swroundings Uke Wass Ios Hempuatun os eran tia” pasence of nalinne ean_tubtly offen oun aharcousf Fy Snpotant” te Aemenber Het “Hose facto iitiret “patth @ath eth. for estan % peters _frorronality night Jifiuence fya-theg pevceive | a ated sehen sttustion and thelr cultural paskeground might Shope thet valuoa tohich in tian alfect “praia slaciating ‘SHREE NAVNEET i Signature Date: Pn J | Ba Combinakin of inltrnel chasadlatiattes ket Shaped by a Comblet inte (oxy 4 gentis and ewbtaract Soefluences how fox _sbbpsoak situations saalite fo othe and experience Lhe wodd, fexcebtion Th process Dhith We take ua dnfométiin fpsm our surfoundings ond Jnlarrel- Uit-to WV nake Senge 4 the voodd . Signature: pnd, Date: Antefodling HE based on post expatereas expetabon” and bias. Deteamurantt 4 Porasnaty an 83) Meseditany Jarra aYuence of gevitlte Jacko and_bialegical th, olio known ay 4 Refers ho the Snhutitenu” on an individual's pewnrality at savelves the Duriwaahion a4 Sait and Chinadorichin ftom pant to trix ofpebring Ot conviate Ege’ sy Gente 2) Peak ee ie ed Jarnily Studer 2) Gene- Environment —Yrdarbloy [Link] Factisy 2- see eee aa Cnviionmant facto 2ntompass he external nfuences and enpaanionces Bok” individuals enebartee throughout ~thott Ue. ete can Cigna Shope and mold ancl sind pusondidy . WE conte of te NAVNEET 1) Family envixon mort Bi Cuttuial and Soviehat Sed uence 5) Peer Fsoups and Rocalcrction Signature Tee : owt ane Le Sttustional Factors s— Sttustonsd faut safer fo the Gnmadicte Conterct er cieumatanies and —lndffdual oneowntou . hie puvorality is genally comidered salotively Shale" gttustant 7 can temporarily fn bance, behaiour and enbreaiion oe 4b condutr of + 1) Siiuw and * Copuig Mechanisms 2) Roe and Comin © 3) Mood and Greliinal State Giltwol facto Culturol factous esempars tu sodietel and cultwol enviionmet tr which an Indiridnel immased Thiet Jochen shape an inolividuall values loeliels ond bohavouns cal At wnsists 4 1) Cobtusat Sveloy a) Sokal Nema Signature Topi uestion 8 3 ate: eno SG Ei Exblas nur if : plotn Leon ny and deinforcerert Hexies a dearakdoun of learning and adiafoene + Lenaruny $= f d te Leosning Lb tha pret! of acgyiuiing Rrowtidae, hl .3 oy skal Hou expen Gtudy ox t Jrstintlion . U4 " Lundarnanctol +" Low ese ili drlwact with Hu wots arel constant imbsove our abilities, Choe om diffuuat ways wel Near, bat | Some tommon thames 2nebudles— } ap d) Gxposare —> We lean by cbeing enfred to { LE Aingonmeion e athushérs . Thu | ri Could be “trough seading Sis teliny to Lookures Sbacwiny ethos Ux ainpl, having Cnperiences , Procter > — Rebetihinnn ts bey to Bott aig whet wtp feorn . The Mare se Optadiee a Spit the bet we become af it. | (Reedpack —» Unset new eb well wore doing in Cuckal , feedback haley | us adfust ous abbroah and course. Coret~ -,rhLhLUDm feedback Can Come fem. CrTmnel Sources dike “tendons 01 Koaches , or ATG lly thecush, Wed and e55.0%, ES Signature : eno: LE Topic. Date: Rate farernank Jeasning ae Deis a speaif® ye of Lenore stupid by how animals — Jedin soup 3eMands atl bunishmed. AK a asupfield ©1 machine Camrnity vohere an opent” (a_Lomputtie Piogram) inate Vv with an enrixonmet ond leans Hrough a Trios and exnor abbroacr. How fk works: 3) frgent” and Envonnunt >. Image a robot | Vaewm leans Oy ste _orgeni and your rouse su te 2nvé.onmort Actions and Revsards > The agerck aku achou ibe movi around “the house. JE racetver vowards (positive feoddack ) forusoruiy whit and persitio ( negaline feedback) — Jor umbiig sito furncture Leparung fiom fecdbade > The agent Leary to anode certain actions wutkn poritive 2uoards and avaids ache. tral lead tp benoit Over Hee, ot doveloby Strotttay fo _nadigiling tha house eaidielares | ads dh e4tils Signature | Onar - TIT | Toe Question. 2 4 — one LB Debiie Leadeubip and encplain tie quality + o|__a Good leader, Joadowbhip Oa vults| Contept wutth many daltichbu , but at th coe iti about influencing and guiding thaw fosoaids 4 commen goal . Ug | ood donde come in att shel and fines , bug - hore are ene Common quslilie, that terd to Set —thim obat Here au Rome of tho mort 4 aimpoutant~ % z | # ities a_good loades 3 C i 3) Arisglity <> ch good feadas Lb honuit~ and ethical , They howe sborg mol Lompays and make dutistina “based on _ohatl ») Kigkt, oven then iti dfinlt— U | 2 Viswon fective lWadou can Jovagins a bitten | 4 Gute end jana a. Veleas Zetia of | vohat they woant- to ackieve. Dhey ton : Communists this wiston uy _a “hoay that {EE NAVNEET Signature : Topic 7 ote: no: L9_ Communicalion > leaders need to be obi to communtrote tleouly and Conse Contisely bath Stolly and tn stat They Should abo be _qosd Lite voko axe otters to ty neds and concwas 4 Hi “team - Deeiscon Maley —» Deodors anc“ bitrn Jaced th _dfptéeult choices. Pho ! need So be able te wantgh ache pros and Cons gathr —inbut rom etrou and make sound dedi fn a Henaly rranreh, Empontanment —> SBong Leaders dont ey to do Byouything tromsdvel . Arey daleyate tosbs afetir®, — Tand emporis tha team Prembess do ~tatke Svonauhif + ther work Gotha Smbro Smbortant qpolutica =n addition abore some otha impodart- Leadlerubif> gpratition antlude Set - aroarents 3tsbect” Compasston and a values ness “tp Lenin and adept: Signature Toric — Qucation -B 2 po:____p.no: 20. Deféne Gsvouh dy nownics elobouk Punchion % group wetthin Organty ation . Yooup dynamis is the study of the qastey “thet” affect gioups and or thee oreo fpfluance the _behansus, attitude, and betounance °f mambu, St exams hove people itrack | vintnir a ftoup setting , hor those Ldtraliiony | evolpe avertime, and drow they Inpact He groups ability to achieve Goek: UOndorutandary group ynromics 2s _fmpoctant in yartous Ce: wpe usinsne and aLigenntlions sto 0tfeol groules and clawtiooms, By wrdasstendis these dynamics woe Can imbscore Leampoak Communi cotton clectston- mokiung and overall quoup Cfjectivensis , ig ss Function | Sxeup within o-ganizatiba t= 1 a) Tak aceomplish men 3 J) Gsoups cbxing “te duseue enoulsdge cad “skdy , abbas stHhem to spackle eomplun osha mo ofpeerialy Ahan Endireats . a) By dition a -puoject” ety small tmules, groups (neat ta Fennec nameer CA PO Viale ficient aad spectaline thei Signature : Topie. Date: No: 2A “iseup dilutions offen lead Ao mare creche and 4 wid Benge of ideo Teal Social and peyehologles! funchins % Iss) fous prortde Q__ sense of belonging and | Socal intuadbn vaio ean Lnphbve tmbloyee snoxate and reell bev Working ctowards a Common gaol fortes o | genes ‘oj Showed Leankity anal purpose wottun | the gbep Bp) Faoups con provide encouragement feedback and &upport —mativdliny rember “te [ fof bitin. i | Organinetioro! bensfiti + Poroups yarititate ~Che exchange of -Rronbidpe and Glens. Which tan lead Js “Frnovalion and improved Sxganinationas practices . Asoub Afsuustory Can Jeod to mow informed and elle ‘dounded decors dey conaidbening Rani perspectives. E i E i Zz NAVNEET Signature: ‘Topic ate:____ p. Nox 22 Thea ©} avons J)| Faxmat group )} Snferenal facup | Foxmet Groups —> Ertabliihed sby ithe Ornganigalion with dut mots °, 2 u Arches and Subonaibilition +p achieve ghecifte Goole eq. profeet Céams dajoartmerts) Anjounel groups firm arpanicall) based on : - Shared touts 7 jnfondabl bs Or yorlal_eonnechors . Thy can atu “sere Valuable _purpoots ike Information shasing ond Rokal supper. g [shinee navneer Signature rene Qusstion- 8% ____owe [Link]:2B Loh do peob fote_fain a A? Distinguish bebuin Jornal “and Znfdmnal frou. Pesple are drown to gpoujs fox m tohole Soovens bak some o) he big get moturetans srclude 2 Seckal Connection 7 _ Humans ase sockal Crootures by nalore, and 7 and gpoups Jesu eu need to belong Lonnek truth shared hobbies 1 @ uppert group of hose, goung Hesuah tough Ames gaeule wut othe. bohatha UH a” club Jor people provide a” serue #4 Mcornmasntty and along Shoud intoetr > Gaoaps can be a grok Woy to conntk pusttn people who ghar your pameon . Cras Can sbe anithury Joona beak club_4o a firm gop & iY wolurterr exganinclusin Being around othws Wwe enjoy, “is some thaiys You do can be mstiating Snapinig and just “pein Jun Leosning and 40nith ~ Groups conke a realte of dn fone: on SHREE NAVNEET and support Peopis foun qreups de beatn rans aks 4 adrian dom export, and xhase “Hels orn peropsladge. wn cthon. Th can he erpertolty halpl un prgksmnsl gathings ot jor people sod aie Gouna “thvcush a_sperled m4 Signature Topic. pruenal Jronsth . Date: PNoedY 4) faking goals = Semeébins, goals ors. Simply ears “to achilene wud He Walp of othe 2 4 [Link] ean provide the motivation auountability and suppout” | that nee nich to toy on track and eee Phe Coutd be araytheny prom cp Est to Belg = Jdentity > Faoups Can tel 09 to olin Busser Pe by belonging ste a group ue _feel Connéeted sto Sits Lasges, than ousgelres and wre (an develop 9g shored deri, with othe members. x Diskinguiish betwen gorunal ond injownal faoube Pesme Froep Irfemal Pooup 3) | Cleasty defied Wieiarelss Floxibte and adoptable wut “asvignoled sasly 7% | rote ray emangs. 2) Cxtablisked by an Emerge noturalis from oosthortty Ji que nut chad Saleuity on SpedfiZ, porfore oulal connections | SHREE NAVNEET Sinatre ie Topic onto prod | 3: | Gcptete and nell ned abjectives solated fo _a_stask 6 project” Arpt _g goals «max a) eus_en “social antuastion suport” ox Shaud hobbees - 4] Founal channala Uke = martina, Sapout and emma Dy win _eOmmunietion Sijomal channels Like Comal conversations Sovtal media and | cholt an Communiestion Membsuliip is pruddonind | Membeuali iy velba and oostanad aa {uid ae Can change | JREE NAVNEET Saal Signature: UN@T—~ TW roe Quedtion - Aj 2 4 = Pwr | Who i wok Stay and seus management bohek are thet effects ? Work sties feebAg ovethelmed 01 unable to Cobe rally the daaads of your jor dh a | Common. problem that can “epee your healt and ool being, Sten reonegeenart ot Offers a Suanrsees 9ay1 fy help —you bet. dat uit abi aNd “diffienley, aloo | "Calted aAventiiy tr_your bile Moneys Stay con shatp. You teat a mons baladad, hoalthier Ute. | Sten ian squtho ouckomatieet Pryieal , mental | and smatinal Mafone fo a ciftiult erent”, 4a Lommon- past” 4 enertoncy ~ Sie When wed poritively sfiuy Yen Lend to droqthqutio and chante Bret” nagalive Jong “team Sess Can deren Moen poalitg 4 Ue Ue Gees wap Stas 3— Phyrkesd effects -— Worle stkey can Lead te a number of bluysfeal muscle tension, Jattque haat” pusblims oltgertine | problems mad a seckent immune Systien « | T halt problems, Ineludary headaches Signature : ioe oat: Pwo sOt 2) pentol health atte a Work stow con olin conbtibute to mental health olen, Suth 0 anseiely 1 depseaston and wrnous” 2)| Behaviours ejects t- Peopte who ae SKesed at wok emay be more Lies —tn_engege seen Letias terial Suche “Smolaig | Asiinkng alcbhet ox orenertiny im = 41) ork ber formance “pest 3 Work steu tan also tend fe decreased productivity ancveosed abrerteetim and mor ace’ nd = Trw are o number Mys You ton do fo __mansgs slay suchas _daldvemlion techtigiues” Aime managernant and enorcise > SHREE NAVNEET Signature Teo Question - 3h 2 owe no, 2B. Exblosn _biganinctiona| development and tt r entgue’ Qrganinatiina| daretopraut (od) 2 an spout awl "louse oa inprovihy an eganinations copobilthy tus though the aU nment 4 malty | Sto sttudins peaple reads metrics Management protenses . Sie a Actence - backed inferdisciplinay fleld sated sh prydeolony, | qublus pinovetion | “goat £usnia , adull edeusclion, lumen seseurce management change | a eapentatton Dehariour i and | SLpeasieh snot and dessin amang ethos, Bt involves an ongoing Syitematie Jong Sange. psovers + daiving T rgantpattore! of ertiens T | sally “bowblems and eprorteg “Bipaninibioal parjoundnc Bie iy alo on” 24 the FT capabilities thal te ths. tabi Derelobrrent (obebilily Model. Pennines + Org anigatione| Development ¢— 4) Suavey_f feedbace —> The Survey techntpre, sivelves data be Collested Vio a questionnaire, . The tollecbed Jnpownalion Sy meant 0 bath managos moke SHREE NAVNEET ~ détfiona The answitts to Jadbagk. sul quem _4 Apsality of Wowk voweery Condihion wel hours Salaiep and amply es attttude wn | Signature Topic Date: Po: 229 sretolion to ale . Team balding 23 Team bulldirgs have bun aAcaoring in “popular an fndapendict” comporank” of Nexganinadconsl darebopmend idtuin OD, “Beam buildiigy are designed dw Smproe the capacity of Che Srsanfyationy mambo ab ef roonkaig togettoes tn an hosmariiows skit Orgonibetisnal 2 ejfeciuienen can be boosted “thacugh. ~enbssnetng work guoub dir aonics Seratitttty Trasnug => One_o{ the most ular Gaganinghone| Development “Lechnay uss pensitie fg tao ales employees 4 iiiaet fy biden ta CO bit. understand eneh oth, fs a regult; team mambo get better eccqpiairdadd fou bonds" ceare fo be fudgementol wind pore te become 4) SHREE NAVNEET mor Matirald aad Oven én the porkeery enrboninoat u Brain gekoumruns = Ta Organi corel dikelopoet— ‘teahnique, v snwalves gin ik manareu Coming together and bitebutg Sdeos Jos ers problem oT Bain stoxeuny ares Te V prorat.” recline enlarge on —_leadias togethoy and SO hating them enange in. @. Hiissalibe diswuren goury kines, eee, te o-ctictbarla axe Aeqiad be witiceley ayes othe matter ‘thet dy putt pwsa. sinatue Topic te: s). Management = Sbjekirey —> Port of Mma Tink Bevelobreent Bhs “bechnique ja alas seucceorfeslly ted 4h Qganinalions! Developrunt a, a matho oj sevisnsing” and aaserny mance. Monagamart Abele implies © cleatly pirpaviling’ ere | Goals of othe Saganinalion aovignury x to _manosus ah ae [Link]: 5D s)I Quality trcles > Th Teehnigue, equine subto a doren hea members +h Come together on shui “vin Qeeord in order bo distur fmbortant ootk related iiues and fe Come ab ah efficent Seluhony that can be I Jenptemantad by the management “beam . Ff) Process consuttehton 3 An enbout nan Orpaninabional Develo pronk nt Contultank gives feedback She faire and ot rt Inte golruy problems. favors Consultaloy TF con help aps team membes enprmence a: shang 4. pesubertire, and experiment with vastus prob fa Jelag Supgetlons Signature - SHREE NAVNEET | Topic —___ Queition - yx 3 | Ewploin in detaily Gganizalions| change Org anisalionss Change i the provers Tbsouste hich, a combany “undergo cs any trarapomtion ea ertynally 9 Tne Tae yoy emluauie ” fatenel plan ay) other aeuddliny becouse “4 “anand pated Srkemnal fackous » Tae con cathe oho £UGE ak He, stitute cultuse goals episalional Proveaen nervico effesfings Mand Schnee polities ef a busines Me Sen tio es ifartectiins chang sray Aabend tis bgp Fy change Inpitetas 7 the Cala 5] the ergata! and rohothor Ae chonge was slow om sudden . Dependury on “he nate am the Change Loy ees mo dishton ackive Oe potive Dupin at. ~ Some charge, may net affeuk ~the erployess of” att Now ~the management eneutt the el mouy gust, onpack Nor Khe loyers Ktecive wh | pobothen Sens “changes Dae Tax kake ‘SHREE NAVNEET Nm Over oe parted es By con =e adopt nan pelt caf now. Ai edansen ekhin Kus bug [Link] Signature UNet—WO Te Dueation - 2 4 ee vw. 82. | What iy Orranisctione) Cultuur ond | uote Te © Jenpoxtanes | : | + Gyanizalonal Cuttwe , abr sométine sefarsd : oe a4 __Lompary cae onsertiall, ta | personality” of aT vopakepince dts the set of | ‘shod values ccttitudy , belie , and bahar | =thak— embloyens have and. tak whope how a | : ia hae | Ma Combary Siete «| The ye foundsilin ef tr culos, and ik Daftect wad Hee: oxgontsahion contdos | important | + | Tis Sefer, sho oro embloyeos gee tak rook | thea callenguss, and “the eorfany eval + | Tx are tee undenying amumptions abeut hes | ca stung, ork wittn Ud He Sigaciiy Alion | «| This is Wow employees axkvolly tonduct ~t —themadves beth of wodk dnd in Salehdn to Fi _company’ statis end asin. Cutchs Can be Bong Oo weale , porttine ax negative | and GF Wes oo bey stimpact”_en. orployee Sedidlackion —Produchutty and _custonsk Servi Signature Tope Date: PN: 33] Jmpoxtance of —Geget Organiacional Culture re st} Coasts employee engagement —> Probie rato Jeet Cee sbiy_belong ond onthe te a _Ahased purpose aie mau’ Weal =to be Prveited th ~tu work . Saget empovecs ORL ynore ~produchive Crsolive willing o_o athe asco. pile - Peditcen turnover —> embloyees tend to sey crs 4“ bovitive. Csbhure fost 0 Sense “oy community and Seduces “the Svaroru psple lenve Hai fobs cine +0 dis islachin Enhances customn SOrvie fr Pottie cubture hak hubitze oad Sovice pull tially sate amore porttive experience for Custorney Signature Tere Question 2 on Pn 34] Nov cultural diversity Can be managed sin an axganip al ation ? Managerial atktwral dtvenstty tn an Organigation U | alt Nobo creiny an envionment nati relwaire and sespelbtut of everyons) background Hex are some ay stratigies 2~ U Baultding Awoseness 3— I Asauining = davat th vowe culbwal bony pscgrams -to help employees Gnduutand | dtlferent ultra poms Communication Styles and waluss, This foil enpurty and bridges commurestion gaps | 3) Open Lommunicction —» Snrourage han. Communiialion about cultwol differences, Employees should feel comforuable oaleing witions and dainty Contes. Fatteaes Anclumon = Revuttmat > Buoaden four Aecntmronct | cites “ty attiact” a diveue of pool oj candidal . Look by beyond Dradibional OT channels and Sauget Cuniveliin Or orgurinatins at esl to undouubueited pop eee e< NAVNEET ‘Signature | eee oa: 2) Menkoulih propana —> Lech meatoukip programy _sthat pais Corpertenced employees ust Wuncomes rom Ailjerent— cubed Phu -prorides yutaaree and 4) alps them nas ast tha warkblace Culture, Res beckfus Envixonment 4 | Aneluie pola Develop clear -poliiiss hat promote Aiventty and Znelunin. Mais should include anit —didertrAinalion polities and procedures fox randting euktyral rrisundesatandigs | 2) Celelardhing Dovertity >» Rerogrine ond g celebrate Cultural Woliclays @ and Qadihons . This Shows appreciation fox employees dacegrounds and forlou a tense 4 v U belonging. Scie _Communicalian &=. Clear Communiiation > Erawe cleat and Conee Lommungedtion acon abl duels. Pes ca anwolver uni multtble communtestion 2) NAVNEET Canna ox _rdjouig translated itortels | brclfre Uitaning TP Enea. active Liab ancobun \ U Afadoy ue Ge _enindful” 24 nom-Verboh | cuek Mat ton Nore “affjocr assis wathon Cultury Signature \ Explain 1. Leaning oxganisedion 2 Cquat Nernfloymant obbortunity . fe lead Senhiatibn iy an arity thet | cultuse + continous eakning and | Brovledge cxemhin + at att doves. St i on Og aniyalional paradigm that conte the I © Linpoxtanee 2 adaiiy “to_change caquining wus knonthdge and Jevernging Araightt +o. improve Puyjevnanee, and Tan arbfovs, sbatmyte. | objectives . 2 | an a_Lessning Ssgandinhiion daorning Ty nef intel | camel Fanaa tos od Lndiidual fitiea | Te beewpths orn embedded ashe 6 the Sxganinatinal cubrure ond proeyes The entie [Link] Ja engaged sr acquiring | sharing oad __abblyicg bneraledge waith a foliu on 7 tanovatiin , and =the ability to Seabond qpickly zts__chollnger and Ofer Japaning O19 aninctins promete Shen Lommunicstion eupedimentatlisn ; and saflectin Valuing the > Collecktre ati gene. ond Sensing Capactty tele, SHREE NAVNEET Signature: Date: [Link]: 37 Tople Equal Embloymest opportunity += Sys Employment eppartunity wy the Concept +4 yak sf ptaity — cata Srganisalion 0 oy maintain foi Sermbtoyrnunt The ene E£0_dafinition (0% equal riky for L eecploveensnt’} i ay het oll ” arbtoy ees etowld be a faci Auttd ohn Sagaded 7 or an dilfonent eadecearg on erbto umn an Such 24 Adsing prometien , Jnmindlion , Compensalion te 4 Withiar -Hu — coftent of =the £0 def énitisn "Same Spportunitréa ? ay ‘equak epportuncty ’ “sao ko “the fac “thet employeu may’ “nak? upe coxtaun quoundy for hinting ov edt” Condidete or ~taleting any Cette employer deetsin - att endian that eoujene b tual fatty err Loy ment decinsny Gri i Bt [Banmetion a and ‘compinsation at beobs! At protibity disodiminstion based. on thualeniitio ee ace gender age suclinein and disability ensring that a ind iva lave an eqs chance, fox ernploymnent-. Signature :

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