English Proficiency Test

Business Communication
Q1. Which of the following sentences is more accurate?
A. Please rest be assured that we will look into your case.
B. Please rest assured that we will look into your case.
C. Please be rest assured that we will look into your case.
D. Please rest assured that we look into your case.

Q2. Fill in the blanks: Several of the sales _____________ told me that they have received
numerous complaints from customers.
A. persons
B. personal
C. personel
D. personnel

Q3. Fill in the blanks: The success of our company is largely _____________ on having strong and
capable staff.
A. adept
B. defendant
C. dependent
D. dependant

Q4. Which of the following sentences is more accurate?

A. We have asked the client for more details, after which we will raise a dispute.
B. We have asked the client for more details, post which we will raise dispute.
C. We have asked the client for more details post we will raise a dispute.
D. We have asked the client for more details after we will raise a dispute.

Q5. A passage has been provided below. Read the questions carefully and select the best option
for each question.
Dear Mr Jacobs,
Thank you very much for your email dated 5 March. (1) response to your request, we have enclosed our
latest catalogue and price list. I would like to (2) your attention to the special offers. (3) These products
are ---.
(4) If you would like any ---.
I look forward to hearing from you.
Yours sincerely,
XYZ
Business Associate
 1. Choose the best word to use in place of (1).
A. On
B. In
C. With
D. For

2. Choose the best word to use in place of (2).

A. Further
B. Notice
C. Take
D. Draw

3. Choose the correct sentence to replace (3).

A. These products are available at a reduced price for a limited time only.
B. These products are availed at a reduced price for a limited time only.
C. These products are available at reduced price for limited time only.
D. These products are available at reduced price for a limted time only.

4. Choose the correct sentence to replace (4).

A. If you would like any much information, please call me.
B. If you would like any further information, please get in touch with me.
C. If you like any further information, please call me.
D. If you would like any much information, please get in touch with me.

Q6. Select the grammatically accurate option from below:

A. Regarding the schedule of the remaining files, please find below the expected timelines.
B. Regarding the schedule of rest files, their expectation is mention below.
C. Regarding the schedule of the remaining files, following is their exceptation.
D. Regarding the schedule of the rest files, following is their expectation.

Q7. Select the grammatically accurate option from below:

A. The caption assignment has been outsourced as per to the instructions with a TAT of 3 hours.
B. The caption assignment has been outsourced as per the instructions with TAT of 3 hours.
C. The captioned assignment has been outsourced as per the instructions with a TAT of 3 hours.
D. The captioned assignment has been outsourced as per to the instructions with TAT of 3 years.

Q8. Incorrect punctuation marks are present in some of the sentences below. Select the sentence
with the correct punctuation.
A. Following your memorandum of 27 April; we carried out…
B. Following your memorandum of 27 April: we carried out…
C. Following your memorandum of 27 April… we carried out…
D. Following your memorandum of 27 April, we carried out…
Q9. Incorrect punctuation marks are present in some of the sentences below. Select the sentence
with the correct punctuation.
A. We conducted a study of the staff views” in three departments.
B. We conducted a study of the staff views’ in three departments.
C. We conducted a study of the staff views in three departments.
D. We conducted a study of the staff view’s in three departments.

Q10. Incorrect punctuation marks are present in some of the sentences below. Select the
sentence with the correct punctuation.
A. We wanted to see how the arrangements for breaks had been working.
B. We wanted to see, how the arrangements for breaks had been working.
C. We wanted to see how the arrangements for breaks, had been working.
D. We wanted to see, how the arrangements for breaks, had been working.

Q11. Incorrect punctuation marks and capitalization instances are present in some of the
sentences below. Select the sentence with the correct usage.
A. apologies for the incorrect instructions,
B. Apologies for the incorrect instructions.
C. Apologize for the incorrect instructions,.
D. Apologies for incorrect instructions----

Q12. Select the more accurate option from below:

A. Basis our discussion, let us know if you want us to pass any specific instruction to the stakeholder
in email.
B. Based on us discussing previously, let us know if you want us to pass any specific instruction to
the stakeholders in email.
C. Basis our discussion, let us know if you want us to pass on any specific instruction to the
stakeholder via email.
D. Based on our discussion, let us know if you want us to pass on any specific instruction to the
stakeholders via email.

Q13. What is the more accurate and complete substitute for “We have preponed the meeting to 2
PM.”?
A. We have advanced the meeting to 2 PM.
B. We have preponed the meeting at 2 PM.
C. We will advance the meeting to 2 PM EST.
D. We will prepone the meeting to 2 PM.

Q14. Which of the following the sentences has the accurate word choice to mean “respond or get
back to someone/something”?
A. Please revert at the earliest.
B. Kindly revert soonest.
C. I will revert back by the end of the day.
 D. None of the above

Q15. You are writing an apology to a client on behalf of your team. Which of the following options
would be appropriate to use?
A. Sincere apologies. My team members will mind this/that.
B. Please accept our apologies. My team members will be careful/mindful of this henceforth.
C. Sorry. My team members will keep this in their minds.
D. Apologies. My team members will mind with that.

Q16. Which of the following sentences avoids Indianism to convey to a client that we have
concluded or decided something?
A. We reached to this conclusion
B. We reached at this decision.
C. We concluded this conclusion.
D. We have reached this conclusion/We have concluded this/We have decided this.

Q17. Fill in the blank with the best word choice from the following options: I received your email
_____ morning.
A. Yesterday
B. Today
C. This/Last
D. None of the above

Q18. You want to appreciate your client’s patience and positive approach toward a recent
assignment that you faced some challenges in delivering. What would you say?
A. We very much appreciate your patience and positive approach.
B. We highly appreciate your patience and positive approach.
C. We too much appreciate your patience with the recent delivery.
D. We are glad that you are too very positive in your approach.

Q19. In an email, how would you address a client, named Andrew Horn, with whom you are
corresponding for the first time?
A. Dear Sir
B. Dear Mr Andrew
C. Hello Mr Andrew
D. Dear Andrew
Comprehension
Three passages have been provided below. Read the related questions carefully and select the
best option for each question.

I.

One of the most famous works of art in the world is Leonardo da Vinci’s Mona Lisa. Nearly everyone who
goes to see the original will already be familiar with it from reproductions, but they accept that fine art is
more rewardingly viewed in its original form. However, if Mona Lisa was a famous novel, few people
would bother to go to a museum to read the writer’s actual manuscript rather than a printed reproduction.
This might be explained by the fact that the novel has evolved precisely because of technological
developments that made it possible to print out huge numbers of texts, whereas oil paintings have always
been produced as unique objects. In addition, it could be argued that the practice of interpreting or
‘reading’ each medium follows different conventions. With novels, the reader attends mainly to the
meaning of words rather than the way they are printed on the page, whereas the ‘reader’ of a painting
must attend just as closely to the material form of marks and shapes in the picture as to any ideas they
may signify.

Q1. According to the passage, Monalisa is

A. Da Vinci’s famous novel
B. A famous work of art
C. Just another painting
D. The only work on art

Q2. Why do people want to view art in its original form?

A. They can appreciate art better in its original form.
B. They are tired of viewing duplicates.
C. both A & B
D. None of the above

Q3. According to the passage, what is the difference between a novel and a painting?
A. No difference
B. Novels are unique.
C. Paintings are unique objects.
D. None of the above

Q4. What is the difference between reading a novel and a painting?

A. No difference.
B. In a novel, they have to carefully observe the way they are printed and in a painting it is just
reading the meaning.
C. In a painting, they have to carefully observe the material form of marks and shapes in the picture
as well as any ideas they may signify and in a novel it is just reading the meaning.
D. None of the above
II.

On a clear day, you can see as far as 67 kilometers across Paris from the top of the Tower. More than
300,000,000 people have visited the Tower since its completion in 1889, making it one of the most visited
monuments in Europe. Every seven years, the Eiffel Tower is repainted with 50 to 60 tonnes of paint to
protect its framework from rust. So that the Eiffel Tower appears the same color at each level when
viewing it from the ground up, the Tower is painted in three different shades of the same color. The
bottom is painted with the darkest brown and the lightest at the top of the tower. At the time of its
completion, the Eiffel Tower was the world’s tallest structure until New York’s Chrysler building was
completed in 1930.

Q5. When was the Eiffel Tower built?

A. Early 1890
B. Late 1860
C. 1889
D. 1930

Q6. Why is the Eiffel Tower repainted?

A. It doesn’t lose foundation shine.
B. To protect its framework from humidity and rain
C. To safeguard its structure from rust
D. All of the above

Q7. How far can you see from the top of the Eiffel Tower?
A. About 67 Kilometres
B. 50–60 Kilometres
C. 300 Kilometres
D. None of the above