Example of a decision-making matrix for setting out a Audit Program

Feedback from
From risk
Strategic Complaints field/results of
Product portfolio Importance ( internal & ext) cust satisfaction
assessment
( FMEA)
survey

Evaluation 1,3,9

Evaluation 1,3,9

Evaluation 1,3,9

Evaluation 1,3,9
Part Number
Description

PIC for the

Product Info Info Info Info
Group

L1234, 1280 ,

Some Items
1.6TD 77kW

Standard Average
Smith 3 3 conceded 1 Insignificant 3
Product risks
for goodwill
1281
Equipment

expiring Not Not Average

1.9T FDQI

Jones 1 1 1 3
model significant significant risks
MT1050

Complaint, Complaint,
2.0 TD 90kW

Quality rerunning rerunning Average

White 9 9 9 3
Carrier noise; noise; risks
M5678

usage usage

software
Complete vehicles

Comfort
Image error codes conversion
Davies 9 3 3 functions 9
carrier in memory identified as
critized
problematic
"Y" series

YP14XX
BA Bearing business

1st
RA 12mm series

application Not Average

12124-12254

Scott 9 1 1 None as yet 3

of new significant risks
generation
 Non-capable
processes , high
New or Modified Acct points
VDA audit /CB Special measurement
Financial risks Internal Quality process/change of count for
audit result Customer uncertainty;
supplier planning
Expectations( Sp defects difficult to
ecified/Not detect or hidden
Specified)

Evaluation 1,3,9
Evaluation 1,3,9

Evaluation 1,3,9

Evaluation 1,3,9

Evaluation 1,3,9

Evaluation 1,3,9
Info Info Info Info Info Info

Quite
Slight
operation;
3 problem with 3 3 1 12ppm 1 1 22
noise
spares
pattern

Quite
No operation;
1 3 1 1 0ppm 12
complaints noise
pattern

Quite
new
No operation; High
1 3 9 1 25ppm 3 bearing 1 48
complaints noise Volume
Suppliers
pattern

Inter-action
of hardware
customer Comp new
High- &software
No audit expects line for assy
value for comfort
9 carried out 9 optimum 3 3 9 , processing 9 66
product, functions
yet subjective and at
low qty difficult to
quality supplier
check in
production

No audit new
9 carried out 1 3 9 3% scrap 3 processing 1 40
yet center
 Requalification
Checks required Product Characteristics
check required as
by law Audit be checked
to Control plan

Y/N Info Y/N Info Yes/No Info

Confirm long
N Y Life Test YES
resistance

N N NO

N N YES Noise generation

Comfort function
N N YES in passenger
compartment

Durability
N N YES requirements ,
dwg dimension
Example of a decision-making matrix for setting out a Audit Program

processes , high
Feedback from Special Customer New or Modified Acct points Requalification check Characteris
Complaints ( internal & From risk assessment ( VDA audit /CB audit measurement Product
Product portfolio Strategic Importance
ext)
field/results of cust
FMEA) result Expectations( Specified Financial risks Internal Quality process/change of
uncertainty; defects
count for Checks required by law required as to Control
Audit
tics be
satisfaction survey /Not Specified) supplier planning plan checked
difficult to detect or

Evaluation 1,3,9

Evaluation 1,3,9

Evaluation 1,3,9

Evaluation 1,3,9

Evaluation 1,3,9

Evaluation 1,3,9

Evaluation 1,3,9

Evaluation 1,3,9

Evaluation 1,3,9

Evaluation 1,3,9
Part Number
Description

PIC for the

Info Info Info Info Info Info Info Info Info Info Y/N Info Y/N Info Yes/No Info

Product
Group