A

“SUMMER INTERNSHIP PROJECT REPORT ON "

“UNDERSTANDING AND IMPLEMENTING HR POLICES

UNDERTAKEN AT
ARIHANT CAPITAL MARKETS LTD.”

Submitted to:

Alpine Institute of Technology-Ujjain

Towards
Partial Fulfillment of the Requirement for the Award of Degree of
Master of Business Administration
Of
Vikram University, Ujjain (M.P.)
2024-25
Guide By: Submitted By:

PROF. VIJAY JAT MUSKAN KHICHI

Enrollment No. V20R076010034
Roll No. 23129536
III semester
 DECLARATION BY THE CANDIDATE

I, Muskan Khichi student of MBA-III semester (Batch 2023-25), at

Alpine Institute of Technology-Ujjain, affiliated to Vikram University,
Ujjain, declare that the Training project entitled
“ UNDERSTANDING AND IMPLEMENTING HR POLICES” is my own
work approved by the Director of the Institute. I further declare that
to the best of my knowledge, the project report does not contain any
part of any work, which has been submitted for the award of any
degree.

Forwarded By: MUSKAN KHICHI

Director

Alpine Institute of

Technology, Ujjain
CERTIFICATE
 ACKNOWLEDGEMENT

This project report though being an individual effort is also a

collective one.

The list of those providing a helping hand is quite comprehensive but

it would be pertinent to mention a few who played a major role in
completion and preparation of the project and continued to have a
positive influence in my thought process.

First of all, my heartfelt thanks to Vaishali Singh Thakur (HR Mgr),

at Arihant Capital Markets Ltd. who despite of being very busy,
spared his valuable time and provided me an opportunity to
undertake this project.

I would also like to thank Deepika Jaiswal (Asst HR Mgr), who

helped and nurtured my efforts throughout the training and solved
my queries at various stages of this project.

I would also like to thank management and employees of Arihant

Capital Markets Ltd. whose cooperation was beyond my expectation.

Lastly, I would like to thank my parents and faculty guides who are
my source of inspiration and without their support the project
couldn’t have been completed.

MUSKAN KHICHI
Executive
Summary
Executive Summary

During my internship I gained practical knowledge on how human resource

division of an organization operated and coordinated its activities to ensure
smooth functioning of the organization at all levels. Not only that I also learn
about how a company send their internship program to different colleges,
about dress code policy, rules and regulations maintain in the organization.

The report starts with an organization profile of Arihant capitals giving its
background. So Arihant Capital Markets Limited is one of the leading financial
services companies of India. They provide a number of products and services
including equities, commodities, currency, financial planning, depository
services, merchant banking and investment banking services to a substantial
and diversified clientele that includes individuals, corporations and financial
institutions.

Arihant Capital provides investing and trading services to over 1.45 lac
customers through its 800 plus investment centres that are spread over 185
plus cities in India. Clients turn to Arihant for its complete platform of financial
services and the trust that we work in the interest of our clients.

Each chapter contains detailed discussion of the HR functions followed by

Organization Practice at Arihant Capital which basically conveys how things are
done in the HR Department.

The next part of the project carries out SWOT Analysis that touches upon
strengths, weakness, opportunities and threats to the organization.
 TABLE OF CONTENTS
S.NO. PARTICULARS
1 Introduction
Industry & Company Overview
Company background
Vision, Mission & Objective
SWOT analysis of the comapny
2 Project Details
Description of the project
Objectives of the project
Methodology
Theory/Tools & Techniques used
Limitations of the study
Recommendations
3 Annexure
Weekly report submitted by me
Questionnaire made by me
Sample size of the questionnaire
Proposal letter
4 My learning & Assignment During the Internship
Company Induction
Interview Questions
5 Conclusion
Learning/Takeaways
Recommendations to business/organization
Self-evaluation of the project outcome(s)
6 Bibliography
INTRODUCTION
 INTRODUCATION

 Brief description about the internship program – Human

Resource

• This Program is the comprehensive module to acquire a practical

understanding of various HR Roles
• Techniques required to understand the functioning of HR working.
• Induction by Industry Experts
• Candidates shall be provided with Extensive Practical Learning &
Working Assistance.
• Placement Assistance.

 Definition and purpose for choosing the topic

Human resources (HR) is the department within a business that is responsible

for all things worker-related. That includes recruiting, selecting, hiring, on
boarding, training, promoting, paying, and firing employees and independent
contractors.

This topic helps me in developing my skills and performance in human

resource. As I want to make a career in human resource field this internship
which give me knowledge about the field and help me to grow.

It deals in following areas –

Introduction about Company, Policies & Procedural Training Process of

Recruitment, Business Communication & Ethics of HR Payroll Procedure of
Training & Placement Employee Engagement Activities.
Industry and Company Overview: -
Incorporated in 1992, Arihant Capital Markets Limited an ISO
9001:2008 Certified Company is one of the leading financial
services companies in India. It provides a number of products and
services including securities and commodities, broking, financial
planning, depository services, priority client group services (PCG)
and merchant banking services to a substantial and diversified
clientele that includes individual corporations and financial
institutions. The company has its presence in 110 cities with over
620 offices across India. The company also have a dedicated
institutional team which caters to mutual fund houses insurance
companies and almost all the banks active in the capital market
segment. During 2012 the company acquired 51% shares of
Arihant Financial Planners & Advisors Pvt Ltd.

ISO 9001:2015 CERTIFIED2022LISTING ON NATIONAL STOCK

EXCHANGE OF INDIA (NSE)

2011 Ranked IN FORBE’S ASSIA “200 BEST UNDER A

BILLON DOLLER COMPANY
Company Profile: -
Arihant Capital Markets Limited, an ISO 9001:2008 Certified Company, was
founded in 1992 and is one of the top providers of financial services in
India. It offers a wide range of goods and services, such as securities and
commodities, broking, financial planning, depository services, priority client
group (PCG) services, and merchant banking services, to a sizeable and
diverse clientele that consists of both private businesses and financial
institutions. With more than 620 offices spread out across India, the
organization is present in 110 cities.

Additionally, the business has a specialized institutional team that works

with practically all the banks involved in the capital market as well as
mutual fund houses, insurance firms, and other businesses. In 2012, the
business purchased 51% of the outstanding shares of Arihant Financial
Planners & Advisors Pvt. Ltd.

Company Background : -
The Company was incorporated with the Registrar of Companies, M.P. at
Gwalior on June 25, 1992 as a Public Limited Company and obtained the
Certificate of Commencement of Business on October 30, 1992. The Company
was promoted with the main object of Merchant Banking, trading in shares,
underwriting, Portfolio management, investment, broking, security, trading,
financial services and investment services.

2006
Arihant Capital Markets Ltd has informed that Mr. Ashish Maheshwari & Mr.
Rakesh Jain, who have given their consent to act as directors of the company,
have been appointed as Additional Directors of the Company on December 01,
2006 at duly held meeting of Board of Directors of the Company.

2010
-Company has splits its Face value of Shares from Rs 10 to Rs 5

-Arihant Capital Markets has given the Bonus in the Ratio of 3:5

2011

- Arihant Capital Markets – Arihant Capital Markets Ltd. in Forbes list of Asia’s
“Best Under a Billion” Company.

2012

- Arihant Capital Markets Ltd has acquired 51% shares of Arihant Financial
Planners and Advisors Private Limited.

2013

-The Company has recommended dividend of Rs. 0.75 (15%) per share for the
financial year 2012-13

- The Company Stock Split from Rs. 10/- to Re. 1/-.

2014

-The Company has recommended dividend @15% i.e. Rs. 0.75 per equity
shares on equity share capital of the Company

2015

-Names of two subsidiary companies of Arihant Capital Markets Limited have

been changed:

Arihant Finance Limited to Arihant Life space Infra Developers Limited and
Arihant Quality Educational Services and Trainings Limited to Quest Global
Technologies Limited.

Present activities
The Company is presently engaged in various financial services like corporate
consultancy, investment consultancy, broking in intercorporate deposits,
leasing, hire purchase etc. The Company has also been engaged in the trading
of Corporate Securities on its own behalf.
Key Business of the Company
Broking :- Arihant is one of the leading providers of broking services to
individuals and institution in the equity, derivatives and commodity segment in
India. They proactively deliver the full depth and breadth of the broking
services to clients through a network of more than 300 branches and
franchises across India. Excellent research support, state-of-the-art tool, smart
risk equipment, capital requirements, excellent order routing and efficient
operational practices are key components of their offerings. They provide
superior pre and post trading services to clients through robust technical
architecture.

Wealth management :- their wealth management business provides tailored,

impartial and regulated financial planning advice on life, retirement and
investment products. Our services to high net-worth individuals and corporate
clients include:  Asset management  Stock broking  Wealth structuring 
Financial planning

Depository: - Arihant capital depository business helps us in providing

integrated financial solutions to our clients. It is led by a team of professionals
and the latest technological expertise, dedicated exclusively for the depository
services. This creates a seamless transaction platform for clients- to execute
trades through Arihant Capital Market business and then settle them through
Arihant Depository

Customer Centric
Philosophy

Services.
VISION, MISSION & OBJECTIVE : -

MISSION
Arihant capital was founded with one mission - to make every
Indian financially independent by offering them investment
products, best- in-class service, and guidance that always puts
“client first”.

VISION
To enhance the financial independence of traders and investors
through powerful investment platforms and objective guidance.

VALUE
Our values are not just plastered on the wall, but define the way we do our
business and interact with all our stakeholder.

• Straightforward: - We are open and transparent with our

customers and with each other

• Humble: - We seek and value feedback to serve you better and

get better everyday

• You first: - Keeping our clients first – because they are at the
heart of everything we do

• Gritty: - We constantly work towards creating value for our

clients through objective advice
• Curious: - We are constantly learning and improving to enhance
client experience through innovation

• Simplicity: - Making investments simple, understandable and

accessible to everyone.

OBJECTIVE

Generating wealth for you is at the heart of everything they do

They want to help their clients meet their financial goals with passion and
integrity. Since day one, they are committed to giving their customers the
best services while holding to our core values which always place our client's
interests first.

Arihant by Numbers: -

There are total 2s lakh the number of clients that trust Arihant
for managing their wealth and shaping their financial future.
1000+ Corporates: - Over 1000 Corporates trust Arihant to
manage their wealth and help them in their finances. 100+
Institutions: - Banks, insurance companies, mutual funds trust
Arihant to help manage their professionally run funds and execute
their trades.
SWOT ANALYSIS OF ACTIVITIES OF DEPARTMENT

Below are the Strengths in the SWOT Analysis of Arihant Capital:

1. The very first strength is that is that now T-3 settlement is

used. 2. SEBI is regulatory body of Indian stock market who
protects the interests of the investors. 3. Latest software is
used for trading and settlement. 4. Due to computerization the
trading is done faster and easier. 5. Person can do trading at
home also , need not to go at terminal.

2. Here are the weaknesses in the SWOT Analysis of Arihant

Capital: 1. Due to computerization data stored are always at
risk of damage. 2. Knowledge of computer is necessary. 3. In
order solve any problem highly qualified person is required,
due to computerization
3. Following are the opportunities in the SWOT Analysis of
Arihant Capital: 1. Due to step towards user friendly, more
turnover can be achieved. 2. It provides an opportunity to the
investor to trade on its own. 3. More savings can be indirectly
channelized as investor can trade on its own with mere
registration only.

4. The threats in the SWOT Analysis of Arihant Capital: 1. Due to

user friendly of trading system, there are more chances of loss.
2. There are threats to DP clients also.

Products and Services offered by the Company

What We Offer
1. Corporate Solutions

Investment Services

Merchant Banking and Investment Banking Services

Depository Services

Equity Research

2. HNI Investment Services

Arihant Platinum

Portfolio Management Services (PMS)

Financial Planning
3. NRI Services

Investment across asset classes and platforms

Depository Services

PMS

Financial Planning

4. Investment solutions:
Equities

Derivatives

Commodity and Currency

Mutual Funds

Fixed Income

Gold, National Pension Scheme

Their core offerings

• Securities broking : - Equities, derivatives, Commodities and

currency
• Alternative Investments : - Mutual funds, bonds, NPS, corporate
deposits, PMS, insurance (IRDA registered insurance broker) &
other third-party products.
• Institutional broking : - Serving over 75 institutional clients
Including top banks, insurance Companies and AMCs.
• Financing : - Lending through our RBI Registered NBFC.
• Depository : - Registered depository offering demat Services
with both NSDL and CDSL.
• Investment Banking : - Category I Merchant banker and
Investment banking

Other Relevant Information: -

Arihant Capital Memberships

• Member – NSE, BSE, NSDL, CDSL, MCX–SX, NSE (Currency

Segment)
• Clearing Member with NSE Clearing Ltd
• Category 1 Merchant Banker holding permanent SEBI registration
• POP Service Provider with PFRDA for National Pension Scheme
(NPS)
• Broking license in International Exchange, GIFT City
• IRDA registered Insurance Broker
• Member -NCDEX and MCX
• RBI registered NBFC Growth Prospects
• Garner market share with new trading platforms
• Intensify cross-selling
• Broaden geographic footprint
• Focus on digital sub-brokers
• Expand lending services
• Expand services and product portfolio through continued
Innovation
• Pursue strategic alliances and acquisitions
PROJECT
DETAILS
Description of the Project:-

a. Prepare an induction program for your organization as a HR

b. A letter asking for walk-in drive for campus placement in a college
c. Prepare a job description
d. Prepare dress code policy with taking an imaginary company
e. How to take an interview and prepare 8-10 question relater hired
position?
f. How to prepare a leave policy for a company and introduce with
the fresher/client?
g. Self-swot analysis
h. How to encourage employee
i. Performance Appraisal process followed in detail
j. Appointment letter format.
k. Questionaires made by us

Objectives of the Project:-

One of the main objectives of these internship is to expose
fresher/employee/trainee for a particular job and a profession or industry.
While you might have an idea about what a job is like, you won’t know until
you actually perform it it’s what you thought it was, if you have the training
and skills to do and if it’s something, we like.

Our objectives for participating in an internship are to:

 Explore career alternative prior to graduation.

 Integrate theory and practice.
 Assess interests and abilities in their field of study.

The main and foremost objective of the project is to learn the component and
fundamentals of human resource management.

 Employee Personnel practice.

 Developing Employees practices.
  To gain knowledge in analysing diverse human capital management.
 To get an inside view of the placement cell, how it works.
 To learn the main objective of human capital management.

Objectives
 Identify process and procedures for company
 Increase skills in opening position
 Identify organisation policies
 Evaluate 360-degree feedback
 Considering employee book
 Identify promotion strategies and execute campaign
 Interpret employee’s goals to assist in creating effective performance.

Methodology: -

This report has been prepared on the basis of experience acknowledge during
the internship and my own learn and understanding. The entire process has
been made by collecting primary data which played a vital role and easy to
write down the report and secondary data was needed for supportive
structured build-up to the report.

I have designed the methodology or the method in which way the data will be
collected in the following way:
Primary data source: Inspection in different desks, talking with employees in
the office and organized and planned analysis are the main resources.

Theory/Tools & Techniques used: -

During the Internship

 Microsoft Power Point

 Microsoft Word
  INTERNET –GOOGLE, LINKED IN
 Wikipedia

Limitations of the study: -

Though this was a productive experience there were some
problems I faced:

• More importance to favorite student.

• Classes were not regular.
• Assignment was not checked properly.

Impressions of the business/organization

• Lower transaction cost.

• High liquidity.
• Share splits and bonus shares automatically credited to account.
• No tension of losing physical share certificates.
• High return on equities.

Recommendations: -
• Each intern should be treated equally.
• Classes should be regular.
• Correction should be made if there wrong in the assignment.
Sample size in my questionnaire

Sample size refers to the number of participants or observations included in a

study.

In my questionnaire there are 30-40 participants which I have given to them to

fill and it also generally include those who know about the company and who
don’t know I have to first teach them or have to provide information about the
company and then have to fill up the form.
My Learnings
And
Assignment
During the
Internship
My Learnings and Assignment During the Internship
1. Company Induction
2. Interview Questions

HR Position

Q1. Candidate’s introduction.

Q2. Tell me something you very good at?

Q3. Why HR why not any another stream?

Q4. Do you have any work experience?

Q5. Why should we heir you?

Q6. What are your expectation from this job?

Q7. What are your salary expectation?

Q8. Why did you leave your previous job?

Q9. Do you have any questions for us?

LEARNINGS DURING TRAINING

• Benefits of induction in a company

• About how to ask questions to interviewee
• Employee referral program, professional conduct and dress
policy
• Self-swot analysis and campus placement letter
• Office timing, attendance leave and exit policy.

Self-evaluation of the project outcome(s)

• I have started investing in SIP.
• Now I’m able to manage portfolio.
• Now I have understood intraday trading.
• How stock market works.
RECOMMENDATIONS TO ORGANIZATION

The organization should practice proper Arihant Capital guideline.

The purpose of Human Resource Management is to improve the
productive contribution of people.

To get effective and efficient employee, the organization should

arrange proper training and development programs.

• The entire HR department should be well informed regarding the

employment personal.

• The organization should provide well direct compensation as

well as direct to its staffs.

• The management should have job evaluated salary structure,

which is most competitive than other organizations in the
country.

• To evaluate employee’s performance; the management should

follow promotion policy properly.

• In order to get competitive advantage and to deliver quality

service, top management should try to modify the services.

• Periodical performance appraisal and giving recognition and

rewards to the qualified employees to keep motivating them.
• Proper training needed for ensuring efficient performance of the
employees.

Conclusion
 Conclusion

From the above discussion it can conclude such a way that since
human resource management is a continuously practicing issue,
so it plays a significant role on organizations overall performance.
If an organization wants to gain full benefit from human resource
management, it should follow all the sections of HRM. As a small
AMC few persons are recruited for its operations and
performances. But it will expand soon or later and then the
number of HR employee may not be enough to run the company.
In conclusion, this internship was a beneficial experience. I have
learned a lot about human resource; I gained new knowledge and
skills and worked along with new group. This program helped me
overwhelmed my fear of not being able to fit in this field, because
I student of BFSI can be able to do it or not but it made me realize
that i also can-do jobs related to human resource.

Hence, I can conclude up by saying that my internship experience

was a landmark to my academic and professional experience. I
thoroughly enjoyed the challenges that came along every single
day. These lessons that I have learned will be a valuable one for
my future activities as well.
BIBLIOGRAPHY:

Websites and links used to prepare this report:

• https://www.arihantcapital.com

• Online materials given by the industry mentor

• arihant capital - Search results - Wikipedia

https://www.entrepreneur.com/article/252454#:~:text=Never%20stop%20lea
rning.&text=The%20same%2
0applies%20to%20the,learn%20more%20and%20earn%20more
ANNEXURE
Letter asking for walking drive in a college campus for the
placement
To,

The Head of the college

Alpine Institute of Management,

Vill. Chandeshra Dewas Road Ujjain

123456789

Netinx Solutions pvt. Ltd

09/09/2024

Sub: Proposal letter for campus recruitment

Sir,

We, Netinx solutions pvt. ltd are putting up this proposal to your
college for the purpose of campus recruitment to hire graduates
or freshers in our firm. We would like you to arrange the required
services to our recruitment officers.

Our company's {statistics and standard and number of employees

along with their work procedure is stated here depending upon
their terms}.

For further details please reach us at [email protected] or

contact our HR department on 987654321. we wait for your
cooperation and response.

Thanking you,

Authorized signatory,

Company Stamp & Logo

Contact number
Weekly report submitted by me

Report#1
Summer Internship 2024: Weekly Progress Report

For the Week Commencing …………20/08/2024 to 27/08/20224……………….

WPR 1 of 10 Enrollment No.

:…………………………….

Program: …………..Summer Internship Program…………

NAME : ……. Amulya Gupta………………. ………………………………….

Company Name : ………… Arihant Capital…………..

Faculty Guide’s Name : …… Dr. Swaonil Moyal Mam ………………….

Industry Guide’s Name : … Anirudh Sharma ……………………

Project Title: ………HR-Training and

development…………………………………………………………………… ………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

Targets for the week:

………………… Getting to know about HR, Making strong base for the topic. Doing
small assignments, related to the
topic.…………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

Achievements for the week

……I received knowledge of HR department and also about organisation

structure and have learned about topics in
HR.………………………………………………………………………………………………………

……………………………………………………………………………………………………………

……………………………………………………………………………………………………………

Future work plans

…Next week we will be working practically, like going to market and sell the
products and many
more.…………………………………………………………………………………………………………

……………………………………………………………………………………………………………

…………………………………………………………………………… ………………………………

Week’s Summary

Days /Time

Monday

Training session begin and we were given a brief knowledge about the industry
as well as the company

Tuesday
Discussed with students about finance

Wednesday

Told about the owner and how company’s start and how it have achieved
success

Thursday

Learning the HR policies and practices

Friday

Submit the assignment and discuss about the whole thing.

Report#2
Targets for the week:

…………………. Doing small assignments , related to the topic and get to know
about working conditions.
.…………………………………………………………………………………………

Achievements for the week

……have learned about topics in HR And going through some intial stage like
working in the real market.
.………………………………………………………………………………………………………

………………………………………………………………………………………………………

Future work plans

…we will be going to market and sell the products and many
more.…………………………………………………………………………………………………………

……………………………………………………………………………………………………………

…………………………………………………………………………… ………………………………

Week’s Summary

Days /Time

Monday

Today we have learned about market conditions

Tuesday

Discussed assignments

Wednesday

Have to gain knowledge on Different HRs in an organization

Thursday

SWOT analysis of ourselves

Friday

Submit the assignment and discuss about the whole thing.

Report#3
Targets for the week:

………………… real working

experience.…………………………………………………………………………………………

……………………………………………………………………………………………………
Achievements for the week

……How to do the actual

work.………………………………………………………………………………………………………

……………………………………………………………………………………………………

Future work plans

…Have to sell company stuffs to the

market…………………………………………………………………………………………………………

……………………………………………………………………………………………………………

…………………………………………………………………………… ………………………………

Week’s Summary

Days /Time

Monday

Told about market conditions

Tuesday

Have a conversation with other students

Wednesday

Questionnaire made by me

Thursday

Learning about our practical jobs

Friday

Submit our report

Report#4
Targets for the week :

…………………………Ultimate conclusion what we have learnt and discuss with

others………….....................................

Achievement for the week

…………………………………………. Have a little experience how to do work in

corporate world……………………………………………………………….

Future work plans

…………………………………………………Gain knowledge from experience rather than

theory………………………………………….

Weeks summary
Days/time

Monday

Lecture

Tuesday

Off

Wednesday

Lecture on recruitment

Thursday

Taught about things to be kept in mind in the corporate world as a HR

Friday

Submitted the final assignment

So, this was the weekly report of my internship

What I have done by making questionnaire

So in real life we have to make questionnaires about the company and have to
give to my friends and relatives

The questions include

1: Have you heard about Arihant capital?

Yes/No

2: At which age you have start invested

20-25, 25-30, 30-35

3: What are the benefits you think you have get by investing in the company

Good, very good, excellent

4: How would you rate our health insurance policy?

Good, very good, excellent

5: Does Arahant capital will benefit you in long term investment?

Yes/no

6: From where you have gained information about the company

Google/Incoming callers