DEALER ADMIN HOW-TO

Lab Guide

SYSTEM SET UP 4. Enter the RECEIVER IP ADDRESS and RECEIVER IP

SIGN IN TO DEALER ADMIN PORT
1. Go to dealer.securecomwireless.com. Enter your 5. Adjust additional options as needed
EMAIL and PASSWORD, then press SIGN IN ADD A KEYPAD
ADD A CUSTOMER 1. Go to DEVICE SETUP
1. At CUSTOMERS, select the PLUS icon 2. Select ADD DEVICE
2. Enter the customer’s NAME and EMAIL 3. Enter a DEVICE NUMBER
3. Enter the customer’s CONTACT INFORMATION if 4. Enter in the DEVICE NAME
desired 5. Select KEYPAD in DEVICE TYPE
4. Select SAVE 6. Adjust additional options as needed
ADD A SYSTEM CONFIGURE SYSTEM OPTIONS
1. At the CUSTOMER SUMMARY menu, select the 1. Go to SYSTEM OPTIONS
PLUS icon next to SYSTEMS to add a system 2. Select the SYSTEM TYPE
2. Enter a SYSTEM NAME and select a SYSTEM TYPE 3. At HOURS FROM GMT, enter in the hours from GMT
3. Select PRE-PROGRAM SYSTEM if you would like to for your location
make programming selections for a system before it 4. At WIRELESS HOUSE CODE, enter a house code
comes online. from 1-50
ê Select AUTO-PROGRAMMING for Dealer Admin 5. At WEATHER ZIP CODE, enter a local ZIP code to
to automatically send the pre-programmed display weather alerts on the keypad
selections to the system when it comes online
ADD AN AREA
ê If wanting to manually send programming to
1. Go to AREA INFORMATION
the system when it comes online, do not select
AUTO-PROGRAMMING 2. Select ADD AREA

4. Select the CONNECTION TYPE 3. Enter an AREA NUMBER and an AREA NAME

5. Enter an ACCOUNT NUMBER 4. Adjust additional options as needed

6. Enter the panel’s SERIAL NUMBER ADD A WIRELESS ZONE

7. If applicable, enter the panel’s REMOTE KEY 1. Go to ZONE INFORMATION

ê Prohibits unauthorized remote access to the system 2. Select ADD ZONE

8. If applicable, toggle ENABLE VIRTUAL KEYPAD & 3. Enter a ZONE NUMBER and a ZONE NAME
WEBSITE SERVICES 4. Select the ZONE TYPE
9. If applicable, toggle any ADDITIONAL FEATURES 5. Select the AREA the zone is assigned to
10. Select SAVE 6. Toggle DMP WIRELESS
ADD APP USERS 7. Enter the SERIAL NUMBER
1. At the CUSTOMER SUMMARY menu, select the ê Install the battery into the wireless device only after programming has been sent to
PLUS icon next to APP USERS to add an App User the panel
8. Adjust additional options as needed
2. Enter the App User’s EMAIL
3. Enter FIRST NAME and LAST NAME
ADD A WIRED ZONE
1. Go to ZONE INFORMATION
4. Select the App User’s AUTHORITY LEVEL
2. Select ADD ZONE
5. Adjust any additional options as needed
3. Enter a ZONE NUMBER and a ZONE NAME
6. Select SAVE
4. Select the ZONE TYPE
BASIC SYSTEM PROGRAMMING 5. Select the AREA the zone is assigned to
1. Select PROGRAMMING 6. Adjust additional options as needed
ADD A COMMUNICATION PATH SEND PROGRAMMING TO SYSTEM
1. Select ADD COMMUNICATION PATH 1. Select SEND PROGRAMMING to send programming
2. Enter the COMMUNICATION PATH to system
3. Select the COMMUNICATION TYPE

©2024 Digital Monitoring Products, Inc. | 24205 | LT-2370

 DEALER ADMIN LAB GUIDE

TIME SAVERS 6. Select AUTO-PROGRAMMING

TEMPLATES 7. Select the INSTALLATION DATE
ê Create a template that can be applied across 8. Fill in the system’s information and select a Virtual
multiple systems Keypad package
1. Select the PLUS icon next to TEMPLATES 9. Select any additional features then press SAVE
2. Enter a name for the template 10. Select PROGRAMMING to configure all
3. Select a system type under the SYSTEM TYPE drop- programming settings
down menu 11. Select SAVE TO DEALER ADMIN
4. Select the tab on the side menu for each aspect of TOOLS
programming that should be added to the template
1. Select the TOOLS tab on the side menu
5. Select the checkbox next to each aspect of
programming that should be added to the template 2. Select one of the following:
6. Edit the enabled fields as desired ê Select BULK REMOTE UPDATE to update
multiple panel firmwares at once
7. Select SAVE TEMPLATE
ê Select MASS PROGRAMMING to create a
PRE-PROGRAMMING
programming change that can be made to
ê Select PRE-PROGRAMMING if you would like to
multiple panels at once
make programming selections for the system before
ê Select MOBILE CREDENTIALS to purchase
it comes online.
credentials, view available credentials, and view
1. Select the CUSTOMERS tab on the side menu
purchase history
2. Select a CUSTOMER to open the customer summary
ê Select REMOTE UPDATE DASHBOARD to view a
page
list of all systems and their update status
3. Select the PLUS icon next to Systems
ê Select REPORTING & ANALYTICS to view
4. Enter a name for the system analytics for your Dealer Admin and to run quick
5. Select the system type under the SELECT A or custom reports
SYSTEM TYPE drop-down menu ê Select SERVICE REQUEST DASHBOARD to view
6. Select PRE-PROGRAMMING all service requests
7. Select the INSTALLATION DATE GLOBAL HOLIDAY DATES
8. Fill in the system’s information and select a Virtual ê Allows you to create a holiday date and add the
Keypad package date to multiple panels at once
9. Select any additional features then press SAVE
1. Select the TOOLS tab on the side menu
10. Select PROGRAMMING to configure all
2. Select GLOBAL HOLIDAY DATES
programming settings
3. In the CREATE GLOBAL HOLIDAY DATES tab, click
11. Select SAVE TO DEALER ADMIN
the PLUS icon next to GLOBAL HOLIDAY DATES
12. Select SEND ALL CHANGES when the system
A. Enter a descriptive NAME for the holiday.
comes online
B. Enter the DATE of the holiday.
AUTO PROGRAMMING
C. Select a CLASS from the drop-down menu.
ê Select AUTO-PROGRAMMING for Dealer Admin to
ê The class allows you to group holidays together
automatically send the pre-programmed selections
for easier schedule management.
to the system when it comes online
D. Add any additional information for the holiday in
ê If wanting to manually send programming to the
DESCRIPTION
system when it comes online, do not select AUT0-
PROGRAMMING E. Click SAVE
1. Select the CUSTOMERS tab on the side menu 4. In the SEND GLOBAL HOLIDAYS tab, click the PLUS
icon next to SEND GLOBAL HOLIDAY DATES
2. Select a CUSTOMER to open the customer summary
page A. Select the CHECKBOX next to the holiday date
you want to send to your customer.
3. Select the PLUS icon next to Systems
B. Select ADD SYSTEMS
4. Enter a name for the system
C. Select the CHECKBOX next to the customer to
5. Select the system type under the SELECT A
send the holiday date to all panels under the
SYSTEM TYPE drop-down menu
customer.
 DEALER ADMIN LAB GUIDE

D. Select the CHECKBOX next to the system to

send the holiday date to that specific system.
E. Select SAVE
F. Select SEND

SETTINGS
MONITORING CENTER
1. Select the SETTINGS tab on the side menu
2. Select MONITORING CENTER
3. Follow these steps to add a Monitoring Center
A. Select the PLUS ICON next Monitoring Centers
B. Select your monitoring center under the Choose
Integration drop-down menu
C. Select ADD
D. Fill in the login information for the Monitoring
Center then press SAVE
5. Follow these steps to add a Receiver
A. Select the PLUS ICON next to Receivers
B. Fill in the receiver information
C. Press SAVE
MONITORING CENTER VIDEO VERIFICATION
1. Select the SETTINGS tab on the side menu
2. Select DEALER
3. Select the MONITORING CENTER VIDEO
VERIFICATION tab
4. Select ALLOW MONITORING CENTER VIDEO
VERIFICATION
5. Edit the Monitoring Center Video Verification
settings as desired
6. Select SAVE in the top-right corner
Virtual Keypad Defaults
1. Select VIRTUAL KEYPAD
2. Select the options that you want defaulted for
Virtual Keypad settings
3. Select SAVE

QUESTIONS
What else would you like to learn about Dealer Admin?

NOTES: