Hardware
Support
Certification
HP Certified Professionals. Get IT right the first time.
Accredited Platform Specialist
HP Commercial HP Smart Desktop HP Designjet Solutions [2006]
Desktops, Workstations Services [2005]
& Notebooks
Pre- It is recommended (not manda-
tory) that candidates pursuing
None None
requisites this credential first obtain the
CompTIA A+ credential or have
equivalent skills and knowledge.
Courses courses
Servicing HP Commercial Smart Desktop Management IPG Fundamentals: Drivers
and exams Desktops, Workstations & Service Documentation Web-based Training
and
Notebooks Web-based Training Course Code: 13144 – 2 Hours Inkjet Fundamentals:
Web-based Training Course Code: Ink and Media Interaction
Course Code: 24399 – 8 Hours and Web-based Training
21142 Course Code: 28357 – 1 Hour
IPG Fundamentals:
or Printer Languages
Smart Desktop Data and
Web-based Training
Servicing HP Commercial Protection Support Course Code: 13064 – 2 Hours Inkjet Fundamentals:
Desktops, Workstations & Web-based Training Image Quality
Notebooks Course Code: and Web-based Training
Instructor-led Course 24418 – 2 Hours
IPG Fundamentals: Course Code: 28356 – 1 Hour
Course Code:
21141 – 2 Days Printers and Microsoft Windows
and
Web-based Training
Step 1
Smart Desktop Support Course Code: 20248 – 2 Hours IPG Fundamentals: Connectivity
Web-based Training Web-based Training
Course Code: and
Course Code: 13036 – 2 Hours
24419 – 2 Hours
Inkjet Technical Fundamentals
and
Web-based Training
Course Code: 28358 – 1 Hour Printers Fundamentals:
Smart Desktop Software Networking Fundamentals
Rollback Support and Web-based Training
Web-based Training
The Printing Process Course Code: 11123 – 2 Hours
Course Code:
24420 – 1 Hour Web-based Training
and
Course Code: 30740 – 30 Minutes
Printers Fundamentals:
and Network Printing Fundamentals
IPG Fundamentals: Color Web-based Training
Web-based Training Course Code: 11125 – 2 Hours
Course Code: 2702 – 1 Hour
Servicing HP Desktops, Supporting HP Smart HP Designjet Foundations
Workstations & Notebooks Desktop Services Exam HP2-038
Exam HP2-896 Exam HP2-033
exams
APS
Certificate APS – HP APS – HP APS – HP
Commercial Smart Desktop Designjet
Desktops, Services [2005] Solutions [2006]
Workstations &
Notebooks
HP Certified HP Certified HP Certified
Professionals. Professionals. Professionals.
Get IT right the first time. Get IT right the first time. Get IT right the first time.
2 Subject to change without notice. Status: March 2007 www.hp.com/go/certification/emea
HP LaserJet Solutions [2006] ProCurve Networking
[2004]
None None
courses
LaserJet Fundamentals: and and Installation & Service of
Hardware Basics ProCurve Devices
Web-based Training IPG Fundamentals: Media Printers Fundamentals: Instructor-led Course
Course Code: 15956 – 2 Hours Web-based Training Networking Fundamentals Course Code:
Course Code: 20350 – 2 Hours Web-based Training 16461 – 2 Days
and
Course Code: 11123 – 2 Hours
and
LaserJet Fundamentals: Toner
and ProCurve Networking Primer
Web-based Training IPG Fundamentals: Drivers
Course Code: 17044 – 2 Hours Web-based Training Printers Fundamentals: Web-based Training
Course Code: 13144 – 2 Hours Network Printing Fundamentals
and Web-based Training
LaserJet Fundamentals: MFP Basics and Course Code: 11125 – 2 Hours
Web-based Training IPG Fundamentals: Driver Labs and
Course Code: 15565 – 2 Hours Web-based Training
Course Code: 15446 – 2 Hours LaserJet Fundamentals:
and Troubleshooting
IPG Fundamentals: Color and Web-based Training
Web-based Training Course Code: 15225 – 2 Hours
IPG Fundamentals: Connectivity
Course Code: 2702 – 1 Hour Web-based Training
Course Code: 13036 – 2 Hours
Master Courses*
Printers Fundamentals: Imaging & Printing Fundamentals Master Course
Web-based Training
Course Code: 32304 – 13 Hours
Printers Fundamentals: LaserJet Fundamentals Master Course
Web-based Training
Course Code: 32303 – 14 Hours
HP LaserJet Foundations Installation & Service of
Exam HP2-037 ProCurve Devices
Exam HP2-964
exams
* These Master Courses can be taken instead of all the individual courses listed above
APS – HP APS –
LaserJet Solutions ProCurve
[2006] Networking
[2004]
HP Certified HP Certified
Professionals. Professionals.
Get IT right the first time. Get IT right the first time.
Subject to change without notice. Status: March 2007 www.hp.com/go/certification/emea 3
Accredited Platform Specialist
HP ProLiant Servers [2005] HP ProLiant Storage HP StorageWorks
Server Workgroup MSA1000 & MSA1500
Products [2005] [2005]
Pre- CompTIA Server+ Certification Web-based Trainings Web-based Trainings
requisites
Courses courses
HP ProLiant Server Basics HP ProLiant Storage Server (NAS) MSA1000, MSA1500cs &
and exams Web-based Training Web-based Training MSA1510i Service and Support
Course Code: 209 Course Code: Instructor-led Course
(recommended for those who have not yet completed 27626 – 3 Days Course Code:
CompTIA Server+) 22989 – 3 Days
HP ProLiant Family
Web-based Training
Course Code: 205
Step 1
or
Servicing HP ProLiant Servicing HP ProLiant
Server Products Server Products
Instructor-led Course Web-based Training
Course Code: Course Code:
32814 – 3 Days 2744
HP ProLiant Server Maintenance HP ProLiant Storage Server Supporting the MSA1000,
Exam HP2-061 Workgroup Products MSA1500cs & MSA1510i
Exam HP2-060 Exam HP2-999
exams
APS
Certificate APS – HP APS – HP APS – HP
ProLiant Servers ProLiant Storage StorageWorks
[2005] Server Workgroup MSA1000 &
Products [2005] MSA1500 [2005]
HP Certified HP Certified HP Certified
Professionals. Professionals. Professionals.
Get IT right the first time. Get IT right the first time. Get IT right the first time.
4 Subject to change without notice. Status: March 2007 www.hp.com/go/certification/emea
HP StorageWorks MSL Tape Libraries [2006] HP StorageWorks
Optical Storage
(UDO & MO) [2004]
Web-based Trainings Web-based Trainings
courses
Choose one of the following
or
HP StorageWorks HP StorageWorks HP StorageWorks Optical
Tape Technologies and Tape Technologies and Products Service & Maintenance
Standalone Tape Drives Standalone Tape Drives (UDO & MO)
Service and Support Service and Support Instructor-led Course
Web-based Training Web-based Training Course Code:
Course Code: 700 – 4 Hours Course Code: 700 – 4 Hours 17037 – 2.5 Days
Step 1
HP StorageWorks HP StorageWorks HP StorageWorks Optical
MSL5000/MSL6000 Series MSL5000/MSL6000 Series Products MO/UDO Conversion
Library Service and Support Library Service and Support Instructor-led Course
Instructor-led Course Web-based Training Course Code:
Course Code: 9846 – 3 Days Course Code: 4954 – 8 Hours 18017 – 1 Day
Supporting MSL5000/MSL6000 Series Libraries
Exam HP2-028
exams
courses
HP StorageWorks MSL2024/MSL4048 Tape Library
Service and Support
Web-based Training, Course Code: 31000 – 5 Hours
Step 2
HP StorageWorks Tape Technologies and
Standalone Tape Drives Service and Support
Web-based Training, Course Code: 700 – 4 Hours
Supporting MSL2024/MSL4048 Tape Libraries Optical Storage (UDO & MO)
Exam HP2-059 Service & Support
Exam HP2-980
exams
APS – HP APS – HP
StorageWorks StorageWorks
MSL Tape Optical Storage
Libraries [2006] (UDO & MO)
[2004]
HP Certified HP Certified
Professionals. Professionals.
Get IT right the first time. Get IT right the first time.
Subject to change without notice. Status: March 2007 www.hp.com/go/certification/emea 5
Contact information
To learn more about the HP Certified Professional Program, visit
www.hp.com/go/certification/emea
EMEA region:
• E-mail address: [email protected]
• For a list of numbers in the EMEA countries, go to
www.hp.com/go/certification/emea and select “Contact your local team”
© Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject
to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions
contained herein. Microsoft, Windows, Windows NT and Windows Server are trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries. UNIX is a registered
trademark of The Open Group. Oracle is a registered U.S. trademark of Oracle Corporation, Redwood
City, California. Linux is a registered trademark of Linus Torvalds.
4AA1-1188EEE. March 2007
