The Impact of Safety and Health Issues On The Construction Workforce Productivity in Malaysia
The Impact of Safety and Health Issues On The Construction Workforce Productivity in Malaysia
ORIGINAL ARTICLE
ARTICLE HISTORY
ABSTRACT – This research aims to study the impact of safety and health of the construction Received: 21-2-2023
workforce productivity among workers in G3 contractors in Kuantan, Pahang, Malaysia. Previous Revised: 4-3-2023
research found that construction companies face a lack of safety concerns due to insufficient safety Accepted: 30-4-2023
compliance and poor attitude towards safety. While poor safety measures in the working
environment and material storage cause injuries and accidents that affect work on-site. Lack of KEYWORDS
health concerns based on physical and mental health issues affected the productivity of the Health and Safety
construction workers. In this study, a quantitative research is used to collect and analyze data using Construction
the PLS-SEM model. This research has collected 152 responses from workers of G3 contractors Workforce Productivity
Construction Companies
in Kuantan, Pahang. Hence, the result of this study could be used as a reference for future studies
Malaysia
among the constructions companies in improving the productivity of their workers in order to sustain
their business operation.
Introduction
Safety and health issues are very crucial to the construction industry, especially with the high fatality rate of accidents
that frequently happened in this industry. Occupational safety and health (OSH) is concerned with protecting the mental,
physical, and emotional well-being of employees, and also keeping the workplace environment largely free of actual or
prospective risks that could injure employees. (Nyirenda et al., 2015)
In the year 2022, the Department of Occupational Safety and Health (DOSH), Malaysia investigated and reported a
total of 129 cases of accidents from January to September 2022. A total of 77 cases of non-permanent disabilities, 1
permanent disability, and 51 death cases were reported to DOSH Malaysia that year. The large number of accident cases
which are increasing would affect the workforce productivity from time to time. The Department of Occupational Safety
and Health (DOSH) has issued recommendations on Occupational Safety and Health in the Construction Industry
(Management) OSHCIM 2017 for implementation in the construction industry. This guideline serves as a motivator to
reduce construction fatality rates by 2020, as well as encourages the adoption of OSHCIM 2017 practices in Malaysia's
construction industry.(Mohd et al., 2020).
Even though various initiatives have been taken to overcome the safety and health issues in this sector, several health
issues continue to happen especially during the era of the COVID-19 pandemic in 2019. During the pandemic year from
2019-2020, the construction industry was the most affected the industry as the implementation of the lockdown on the
national scale has caused all construction activities to stop their operation to control the spread of the viruses among these
workers.
In Malaysia, the construction industry has a weak safety record which results from a lack of safety concern among the
management and the workers such as inadequate self-preparation, insufficient safety compliance, insufficient safety
equipment, unsafe methods or sequencing, unsafe site conditions, failure to use safety equipment, a poor attitude toward
safety, and isolated, abrupt deviations from prescribed actions have cause and contribute in the safety records (Sultan et
al., 2021). Malaysia's construction industry has a big number of foreign workers from other countries that have different
cultures and less knowledge, especially on health and safety issues, so the government faces little pressure from the local
community and NGOs to overcome these issues (Chen et al., 2017).
Moreover, the construction industry is a workspace that lacks health concerns they easily ignored the hygiene issues
among workers. The hygiene concern during the covid-19 pandemic has affected the worker’s physical health, especially
their respiratory system and their mental health which was coming from stress and burnout among workers due to no
enforcement following the standard of procedures at work such as social distancing, maintaining good airway circulation
in the construction site, ensuring personal and working environment hygiene, enhance wearing PPE at work and
limitations on number of workers at work (Hollingsworth, 2020). Other than that, inadequate use of PPE, lack of personal
hygiene, and social distancing problem also cause infection among workers in the workplace.
Construction work has a relatively high fatality and accident rate among other industries. Understanding the
management of health and safety issues could maintain the construction workforce's productivity. Successful methods in
the life-cycle of the project could increase workforce productivity (Chen et al., 2020). Fatigue, weather condition, working
environment, workers’ professions, and management in the project are also factor that influences workforce productivity
(Nasirzadeh & Nojedehi, 2013). Moreover, the worker’s health and safety issues have brought an impact on productivity
(Alsharef et al., 2021).
Thus, this research is intended to study the impact of health and safety concerns on the construction workforce
productivity among workers of G3 contractors in Kuantan, Pahang, Malaysia.
LITERATURE REVIEW
Overview of Construction Safety and Health Governance
Several studies stated that accidents and injuries reported in the construction industry have rapidly increased over the
last five years (Peñaloza et al., 2020). Safety planning is an important part of proactive monitoring in the construction
industry which focuses on risk management and accident analysis to address failures, incidents, and accidents. As a result,
the knowledge gathered from these failure-focused events becomes the learning basis for the prevention of future
situations (Martinetti et al., 2019).
In Malaysia, the development of Safety Organizations that protect the construction workforce's performance is
governed by a combination of various institutions namely the Department of Occupational Safety and Health (DOSH),
Department of Environment (DOE), National Institute of Occupational Safety and Health (NIOSH), Social Security
Association (Perkeso), and others such as The Construction Industry Development Board Malaysia (CIDB), Ministry of
Health, and Universities that are in charge mostly in matters related to the safety and health issues in the construction
industry. The CIDB is known as the Lembaga Pembangunan Industri Pembinaan Malaysia, which stimulates
development, and improvement undertakes research, and assists in the export service, regulating the construction industry
in conformance of standards in construction workmanship and materials, promotes and encourages quality assurance,
toward achieving global competitiveness, facilitating professionalism function in delivering quality, productive and build
sustainability of the environment (CIDB – Plus PM Consultant, 2021.).
The safety action that CIDB has taken is to enforce a green card system that certified the workers have attended the
safety training before work. They must attend the program and issues with the card verified to work on the construction
site. CIDB has also executed their responsibility to protocol all the construction sites by checking and reminding all the
construction sites to ensure they follow the SOP at work such as assuring the safety of the worksite, social distancing,
checking worker’s green card, housekeeping of site, sanitization and body temperature record (EdgeProp.My, 2020.).
Due to the chaos in society and the seriousness happens with the coronavirus pandemic, the Malaysian government
implement the movement control order (MCO) to isolate people in-house to reduce the infection of coronavirus before
the vaccination was invented. Other than that, all the economic activities were forced to stop as well to coordinate the
government policy. Unfortunately, there are still many construction sites that failed to comply with the SOP and are
forced to stop and ordered to close immediately (EdgeProp.My, 2021) whenever they were being checked if they followed
the SOP. The approval of permission to operate does not bring corporate from the workers causes increasing in covid-19
infection cases. At last, the projects were still forced to stop and cause project delays.
Poor safety measure like congestion in the construction worksite is also unsafe condition for the workers. The
management of building materials such as the coordination of material removal, purchase, delivery, receiving of materials
on site, warehousing or storage, and installation are an important part of the project. (Misron et al., 2018) The underlying
aspects of the site also take into several issues such as lack of adequate storage space, less room for effective handling of
materials, accidents due to poor management, and less adequate space for remaining building materials (Spillane et al.,
2011).
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employees is encouraged by a good safety culture. An environment of learning would improve safety culture and team
performance (Ediale Young et al., 2018).
Poor Safety Measurement
According to Issa et al., (2021), the construction industry has the highest rate of accidents in contributing to economic
activity. It is a waste of performance if safety at work is not taken seriously in construction worksites such as injured of
skilled workers and accident happens. Workers are expected to be provided a safe working environment such as a
workplace where equipment is frequently sanitized, social distancing is enhanced at the workplace, and conducting safety
measures on every worker on body temperature and covid tests (Stiles et al., 2021).
Congested site issues were often raised in urban area construction projects. The issues such as inadequate storage
space for building materials, less effective space for handling materials, and the accident that happened due to poor
management of building materials (Misron et al., 2018) are the facts that cause poor safety measurement issues which
impact the workforce productivity. Determining storage location and categorizing the material could ensure the safety of
workers, the quality of material assured, and stock records completed (Brutus & Chiyem, 2015).
Based on Berhanu et al., (2019) research we found that high construction injuries are due to improper handling of
material such as lifting, pushing, pulling, unloading, and moving the material around. Another possibility is when the
workers consume alcohol during work has cause blurry vision and not able to focus at work. To prevent the injuries in
construction industry, Tang et al., (2019) suggested improving workers' hazard awareness, and creating a safer workplace
for employees at a fair cost, construction safety information and activity in field operations might be automatically
processed and visualized in real-time.
Lack of Health Concerns
Health problems and occupational accidents are always overlooked issues among construction workers as they are
mostly male workers in construction worksites. So, it also highly affects the labor shortage problem due to the lack of
health concerns and causes absenteeism among workers. Lack of back safety concerns and a proper working environment
has brought effect on ergonomic health problems such as neck, back, and shoulder pain (Ekpanyaskul & Padungtod,
2021b). Manual handling operations transfer a load, including the lifting, pushing, pulling, carrying, or moving of a load
by the hands or through the application of bodily force. Several risk factors make manual handling of loads hazardous
and increase the risk of injury. Particularly, back pain, discomfort, or injury are affected by the musculoskeletal system.
(OSH Wiki, 2020)
Other than that, workers may experience difficulties in breathing when they are working in limited space, dirty and
slippery floors, or dusty and without a good airway environment. The risk of getting asthma is caused by being exposed
to Ethylene oxide, antineoplastic drugs, and disinfectant agents (Rai et al., 2020). Especially in older aged workers, where
their lung is not expended well and have a slight hunchback. Based on Peng & Chan, (2020) research we found that most
older construction workers are encouraged to extend working longer and they were experiencing poor physical and mental
health. Hence, the increasing age has brought the elderly with health problems in which they have low capabilities at
work.
The mental health and well-being of workers is also an issue in the construction industry. It is an illness that controls
our emotional, psychological, and well-being in our daily life. It is mostly affected by how we think and feel such as
problem-solving and handling stress that may occur (MentalHealth.Gov, 2022.). Construction workers who sacrifice more
time to work and to meet the expected outcome of every project happens a lack of sleep and fatigue that cause them stress
and burnout (Powell & Copping, 2016). Sleep problems could cause mental health illnesses such as anxiety and
depression, which may cause workplace injuries and accidents. Based on (Ross et al., 2021) article, workplace bullying
among young workers may cause suicide cases that resulted from mental health issues. Some older workers have job
insecurity due to their age and their financial condition to cope with the high cost of living. Most older workers who live
alone or have conflict with their family would experience poor mental health such as depression with their life. The
language barrier has made difficulties among certain construction workers because they did not understand the safety
procedure and training at work (Chan et al., 2017). Some foreign workers that are being neglected are confused and scared
to work in an unsafe environment. Improper safety training may increase the risk of injuries and accidents happening on
the work site. Weak team building and teamwork among workers would also cause mental health problems.
Construction Workforce Productivity
Productivity in the construction industry is measured by workforce productivity, which can be defined as units of
work produced or done per working hour. (Tan & Abdul-Samad, 2022). Based on Kazaz et al., (2008), we found that the
construction workforce involves the biggest percentage of the total project cost and it is the key that affects the success
of the project. The productivity risk factor has a strong impact on the project duration, which also means that poor
construction workforce productivity would cause delay in projects.
Construction work has a relatively high fatality and accident rate among other industries. Understanding the
management of health and safety issues could maintain the construction workforce's productivity. Successful methods in
the life-cycle of the project could increase workforce productivity (Chen et al., 2020). Fatigue, weather condition, working
environment, workers’ professions, and management in the project are also factor that influences workforce productivity
(Nasirzadeh & Nojedehi, 2013).
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Furthermore, the worker’s health and safety issue has brought an impact on productivity, especially when they are
faced with the larger risk of getting infected by the coronavirus (Alsharef et al., 2021). So construction workforce
productivity could be managed by the project manager in doing planning and scheduling of work. Deviations from the
regular flow of work have an impact on the efficiency of the construction workforce. Every batch of workers could work
and the project manager will minimize the risk of getting exposed so that productivity is assured.
Proposed Research Framework
In this study, the proposed research framework is shown in Figure 1. The health and safety issues that are mentioned
in this research are lack of safety concerns, poor safety measures, and lack of health concerns in the construction industry.
So, when it occurs about any health and safety issues as mentioned among construction workers, it will affect the
workforce productivity in construction sites. The significant effect is when the lack of safety concerns happens on the
construction work site, workers will experience fear and unsafe condition in the workplace affecting their productivity of
work. Secondly, when poor safety measures in construction work sites such as the SOP and safety training brings affect
virus transmission will affect workforce productivity significantly. Last but not least, a lack of health concern may cause
back safety which causes back injuries and affect workforce productivity.
Safety concern H1
H2
Construction
Safety measure workforce productivity
H3
Health concern
Dependent Variable
Independent Variables
RESEARCH METHODOLOGY
Research Design
Research design is the component of the study method selected by the researcher and identifies which research method
is the most suitable to carry out for the whole study. The research design is selected based on the purpose of the research.
The purpose of this research is to examine the impact of health and safety on construction workforce productivity. Hence,
the research design that is suitable for this study is a quantitative analysis based on a cross-sectional survey design.
This research uses quantitative design because the model testing of this study is to test a proposed research model.
Past studies are using quantitative design to do research based on health and safety issues in the construction industry.
While the cross-sectional survey design collects data from the population that relate to the research which is construction
industry workers that are affected by the pandemic but different from the demographic aspect. The researcher uses an
online survey form to collect the data by implementing structured interviews.
Measurement Development
To achieve the objective of the measurement in this study, a closed-ended questionnaire with multiple choice questions
will be used for the data collection purpose. There are five sections consist in the questionnaire which are the demographic
information, health and safety issues that consist of three parts; the lack of safety concern, poor safety measures, lack of
health concerns in the construction work site, and the dependent variable which is the construction workforce productivity.
In order to ensure the validity and reliability of the measurement quality, a neutral point should seldom be the
respondent's answers. It may affect the quality of measurement if every respondent is answering a neutral answer in which
they agree and disagree with both sides. There will be a five-point interval Likert scale to choose for the measurement,
which is from 1 (strongly disagree) to 5 (strongly agree).
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Percentage
Count (%)
Gender
Female 40 26.32%
Male 112 73.68%
Ethnicity
Chinese 51 33.55%
Indian 8 5.26%
Malay 93 61.18%
Age Group
20 - 29 83 54.61%
30 - 39 29 19.08%
40 - 49 36 23.68%
50 and above 4 2.63%
Education Level
Degree 53 34.87%
Diploma 28 18.42%
Master's 7 4.61%
SPM 58 38.16%
STPM 6 3.95%
Job Position
Associated Engineer 15 9.87%
General Labour 5 3.29%
Management Officer 13 8.55%
Project Architect 13 8.55%
Project Management
Officer 30 19.74%
Project Supervisor 43 28.29%
Site Engineer or Workers 33 21.71%
Grand Total 152 100.00%
Descriptive Analysis
The most common measure of variability is the standard deviation. The standard deviation is a measure of the amount
of variation or dispersion of a set of values. It is defined as the numeric index that describes how far the mean score in
the distribution is located. Table 2 shows the results of min, max, mean, and standard deviation. Based on the result, the
range of the mean value variable is between 4.609 and 4.627. The highest mean is Lack of Safety concern with 4.627,
while the lowest mean value is 4.609 on construction workforce productivity. At the same time, the highest value of
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standard deviation is 0.595 with construction workforce productivity level, while the lowest standard deviation value is
0.577 with safety concerns.
Discriminant Validity
Based on Benitez et al., (2020) studies, discriminant validity requires two talent variables to measure and compare the
correlation between the construct and the square root of the average variance extracted for the construct, two criteria could
be assessed under discriminant validity. The first criterion is the Heterotrait-Monotrait ratio of correlation (HTMT rho-c)
and the second criterion is Fornell-Lacker. Table 4 shows the average value of Fornell-Lacker is from 0.822 to 0.913.
While HTMT in Table 5 shows the value from 0.968 to 1.045. The HTMT value should be strictly <0.89 or 0.90, or the
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ratio must be significantly below 0.90. The data in Table 4.5 shows that the data analyzed did not meet the value
requirement, the Fornell Lacker criterion must be used. For this study, the Fornell-Lacker value for the items meets the
requirement as the confidence interval are are below 0.9.
Table 4: Fornell-Lacker
CWP HC SC SM
CWP 0.83
HC 0.895 0.822
SC 0.856 0.903 0.822
SM 0.853 0.913 0.863 0.846
Notes: CWP = Construction Workforce Productivity, HC = Health Concern, SC = Safety Concern & SM = Safety Measure.
DISCUSSION
In this study, three objectives are set to investigate the hypothesis. The first research objective is to aim by identifying
the relationship between safety concerns and construction workforce productivity. We proposed that safety concern has
a significant impact on the construction workforce productivity. Slips, trips, and falls have the most contribution to
construction injuries and accidents. It has led to the domino effect from an unsafe act to affect the construction workforce
productivity, and last but not least the deliverables of the project. The safety training program is compulsory to assure the
workers' safety and it could enhance the workforce productivity in projects. While the second objective is to identify the
relationship between poor safety measures and construction workforce productivity. Congested site issues are an unsafe
working environment, where accidents could happen due to poor housekeeping with the building material and resources
not organized in the workplace. It has a significant impact on the workforce productivity due to an unsafe working
environment. Lastly, the relationship between health concerns based on respiratory illness and stress and burnout issues
has a significant impact on construction workforce productivity. The health hazard may include inhalation, ingestion,
absorption, awkward body posture, and stress and burnout issues. Respiratory illness such as asthma or asbestosis due to
inhalations of microscopic fibers of asbestos is a health issue for workers. So, PPE at work is compulsory to protect
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workers and ensure workforce productivity. These three objectives investigate the impact of safety and health on
construction workers’ productivity using the average mean score. The findings show the positive effect of all three
hypotheses. The highest mean of variable construction workforce productivity is CWP2 (4.631) (Maslow's Theory stated
that a worker’s motivation is based on the worker’s wages, and salary payment, high motivation brings high workforce
productivity), lack of health concern is LH1 (4.674) (Manual handling operations transferring a load, including the lifting,
pushing, pulling, carrying or moving of a load by the hands increase the risk of back injuries.). The safety concern is LS4
(4.638) (Job site material and equipment have a regular inspection to ensure the equipment is well functioning) and the
safety measure is PS4 (4.652) (Wet surface and tools are not in proper storage causing slip, trips, and falls happens there
is lack of housekeeping in the construction site.). Based on previous research, safety, and health issues do impact
construction workforce productivity, especially during the covid-19 pandemic. (Sami Ur Rehman et al., 2022)
CONCLUSION AND RECOMMENDATION
Research about safety and health in the construction industry has never been stop, it always has become more
interesting and more to find out day by day. This conclusion determined the safety and health variable significantly affect
the construction workforce productivity. The relationship between independent and dependent variables is linked based
on the findings and data analysis. However, this part will explain more about the result of the findings, some limitation
that needs to be faced, and suggest some recommendations for future research.
There are three objectives concluded in this research. First is to identify the relationship between safety concerns and
construction workforce productivity, second is to identify the relationship between safety measures and construction
workforce productivity and third is to identify the relationship between health concerns based on hygiene issues and
construction workforce productivity. Most construction companies will build up their understanding by developing
workplace safety and health management practice in the construction industry. This will help Malaysia’s construction
industry to understand more about OSHA which is also one of the factors that affect workforce productivity besides time
and cost. Thus, safety training and precaution need to be taken care of to improve workforce productivity in the
construction industry.
This research has some limitations that need to be considered for future research. The first limitation is the population
and sample size for the research. This research was only focused on construction workers in G3 construction company
and it is only focused in Kuantan, Pahang. The respondents in this research are 152 from various companies in the targeted
area and involved all management employees. The second limitation is that some respondents are not willing or did not
how to answer the questionnaire by using an online platform as the data collected by Google form. The researcher is
recommended to prepare the questionnaire in a hard copy form with multi-language for them to able to answer the
questionnaire.
For future studies, the researcher can conduct more investigation based on safety and health issue in the construction
industry from time to time, as there is no limitation on the safety topic. For example, in a previous study, we know about
the health issues among workers due to SARS and Covid-19 pandemic. So, safety and health issues still happen from
time to time which is one of the most factors that affect the construction workers’ productivity level. Secondly, the
research can be conducted wider, besides the construction industry to achieve a more detailed study about safety and
health issues towards workforce and productivity.
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CONFLICT OF INTEREST
The author(s), as noted, certify that they have NO affiliations with or involvement in any organization or agency with
any financial interest (such as honoraria; educational grants; participation in speakers' bureaus; membership, jobs,
consultancies, stock ownership, or other equity interest; and expert testimony or patent-licensing arrangements), or non-
financial interest (such as personal or professional relationships, affiliations, expertise or beliefs) in the subject matter or
materials addressed in this manuscript.
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Authors’ biography
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