Most Important Terms and Conditions
The Most Important Terms and Conditions (“MITC”) sets out the summary of the key terms in respect of the
loan product made available by Quadrillion Finance Private Limited (“QFPL”) either through itself or in
collaboration with a third-party lender (including but not limited to co-lenders, details of the said co-
lending partners is provided below) (hereinafter referred to as "Financial Partners”) to the customer.
Through this portal, the customer can request for availing loan product(s) from QFPL and/or the Financial
Partners (collectively referred to as “Lenders”). The loan product(s) may be sanctioned at the sole discretion
of Lenders individually, based on the risk assessment conducted by the Lenders, and the sanctioned loan
amount will be disbursed directly into the bank account of the customers.
I. LOAN FACILITY PROVIDED BY LENDERS:
The specific terms for each of the loan products disbursed by the Lenders will be set out in the key fact
statement, sanction letter and the loan agreement.
Details of the Co-lending Partners of QFPL:
North East Small Finance Bank
II. FEES AND CHARGES
a. Annual Percentage Rate (APR):
APR means the effective annualized interest rate charged in relation to the loan availed by the
customer. The specific details in respect of the APR are provided in the key fact statement, sanction
letter and loan agreement, for each loan availed by the customer.
b. Flat Fee
A flat fee may be charged by Lenders, as processing fee for the loan product availed by the customer.
The same shall be communicated to the customer in the KFS (key fact statement).
c. Penal Charges
In case of any delays by the customer in making payment of any outstanding dues, Lender will levy
penal charges.
Please refer to the KFS for the details of penalty charges.
d. Prepayment Charges
At the request of the customer, the Lenders may accept the request for full or partial pre- payment of
the outstanding dues of the customer, subject to payment of applicable charges (if any).
III. RATE OF INTEREST
The interest on the loan will be payable as per the interest rate communicated under the KFS, sanction letter
and the loan agreement. QFPL and its Financial Partners, subject to applicable directives of the Reserve
Bank of India are entitled to revise the rate of interest and the customer hereby agrees to be bound by
such revised or modified rate of interest upon intimation made by QFPL or the Financial Partners of any
such revision or modification.
IV. REPAYMENTS
All payments due under a loan will be either debited from the registered bank account of the customer
or paid by the customer in such other manner as may be acceptable to QFPL or the Financial Partner.
V. AMENDMENTS
The MITC for each loan is subject to change at the discretion of QFPL and the Financial Partner, from
time to time. Such changes will be communicated to the customer on the customer’s registered Email ID
or through any other modes of communication. The customer agrees that these changes will be binding
on the customer in case the customer chooses to continue undertaking transactions through this portal
after the date of intimation of such changes to the customer or if the customer agrees to such changes
through this portal.
VI. ENTIRE UNDERSTANDING
The MITC sets out only the summary of the key terms governing the loan product, and should be read
along with the following documents:
a. Relevant Sanction Letter issued by the Lenders to the customer in terms of the circular (No. DOR
(NBFC) (PD) CC. No.112/03.10.001/2019-20 dated June 24, 2020 issued by the Reserve Bank of
India).
b. Relevant Loan Agreement.
c. Key Facts Statement (KFS).
VII. GRIEVANCE REDRESSAL PROCESS
In case of any grievance, the customers can reach out to the grievance redressal officer of Lender. The
details of grievance redressal officer and Nodal Officers appointed by the Lenders are set out below:
Quadrillion Finance Private Limited
Grievance Redressal Officer Mr.
Shreya Hans
www.quadrillion.finance
[email protected] +91 8069390473
Grievance redressal
North East Small Finance Bank Limited
Grievance Redressal Officer Mr. Mr. Rakesh Dutta
Email id –
[email protected] Contact Details (Telephone/Email): 18001211905/0361-718001
Date:
All capitalized terms not defined herein will have the meaning as set out in the relevant Loan
Agreement.
