RYAN ST DENIS – 100794572 FINAL ANLYSIS FOR MR WRONG
W.W. Importing & Exporting has grown steadily over the past 20 years, thanks to
the hard work of its founder, Mr. Warren Wright. However, as the company has
expanded, it’s become harder to manage daily operations and plan for the future at the
same time. Mr. Wright’s dedication is clear, but the current way of running the business
is no longer working well. This report looks at four major issues the company faces and
offers simple solutions to help it run more smoothly and grow stronger.
One big problem is that there isn’t a clear structure for how the company
operates. Right now, all 125 employees report directly to Mr. Wright, which slows things
down and puts a lot of pressure on him. He handles every decision, big or small, which
leads to delays and burnout. To fix this, the company needs a better structure. A team of
five leaders, each in charge of specific areas, can help share the workload and make
decisions faster. Giving each leader clear roles based on their strengths will also make
the company more efficient and reduce stress for everyone. At the same time, the
company should focus on improving how it operates. By using methods that encourage
everyone to work toward better results, like Total Quality Management, the business can
reduce mistakes and get more done. Regular reviews and open feedback will keep things
on track and make sure everyone is working toward the same goals.
Another important step is to help team leaders develop better skills. Supervisors
and managers need to know how to handle their teams and make good decisions on
their own. Leadership training can give them the tools to do this and take some pressure
off Mr. Wright. These changes can follow proven methods, like Kotter’s 8-Step Change
Process, to help the team adapt smoothly. Since change can sometimes cause tension,
teaching leaders how to handle conflicts will help keep the team working well together.
Open communication and respect will make these transitions easier for everyone.
The company also needs a way to track how employees and teams are doing.
Without clear performance measures, it’s hard to see who’s doing well or where
improvements are needed. A performance tracking system would help spot top
performers and areas that need support. Leaders could then offer training, mentorship,
or other help to employees who are struggling. Better training and support would make
employees feel more motivated and improve their work, which benefits the whole
company.
To make this system even better, the company can use methods like Lean Six
Sigma, which focus on cutting waste and making things more efficient. Simple tools like
performance dashboards or real-time feedback systems can help the team stay on the
same page and work together better. Rewards tied to personal growth, like bonuses for
learning new skills, will also keep employees motivated and engaged.
Another issue is that the company’s workforce doesn’t reflect the diversity of the
community it serves. This could hurt relationships with clients and investors who value
inclusivity. Building a more diverse team will strengthen those relationships and bring
new ideas to the table. Partnering with local schools and organizations to recruit talent
from different backgrounds is a good start. Offering internships and mentorship
programs can help create opportunities for people from underrepresented groups to
grow their careers. A diverse team works best when everyone feels respected and
included. Workshops on topics like cultural awareness and bias can help create a more
welcoming workplace. Sharing updates on diversity efforts will show that the company
is serious about these goals. A diverse and inclusive team isn’t just good for the
company’s image—it’s good for its success.
Finally, Mr. Wright’s hands-on approach, while impressive, has left him
overwhelmed. He spends so much time managing daily tasks that he can’t focus on big-
picture goals, like building strong client relationships and planning for the future. To fix
this, he needs to hand over some of his responsibilities to the leadership team. This will
give him more time to focus on the things that matter most for the company’s growth.
Using tools like calendars and task management software can help Mr. Wright stay
organized. Hiring an assistant to handle day-to-day tasks would also free up his time.
When problems come up, using simple methods like brainstorming or analyzing
strengths and weaknesses can help the team find solutions quickly. Training leaders to
handle conflicts will also keep things running smoothly during times of change.
By addressing these four areas—organizational structuring, performance
tracking, diversity, and strategic planning, W.W. Importing & Exporting can create a
stronger foundation for the future. With a better plan and the right tools, the company
will be ready to grow and succeed for years to come.
