Applied Statistics: Summary statistics:
Measures of Central Tendency
Sargis Maghakyan
PhD candidate in Economics (CERGE-EI)
American University of Armenia
Lecture 4, 5 and 6: Chapter 3
January 25, 2023
January 27, 2023
January 30, 2023
Learning Objectives
In this chapter, you learn:
▪To describe the properties of central
tendency, variation, and shape in numerical
data
▪To construct and interpret a boxplot
▪To compute descriptive summary measures for
a population
▪To compute the covariance and the coefficient
of correlation
Sargis Maghakyan American University of Armenia 2
Summary Definitions
▪The central tendency is the extent to which
all the data values group around a typical or
central value. DCOVA
▪The variation is the amount of dispersion or
scattering of values
▪The shape is the pattern of the distribution
of values from the lowest value to the highest
value.
Sargis Maghakyan American University of Armenia 3
Measures of Central Tendency: The Mean
▪The arithmetic mean (often just called the “mean”) is the most
common measure of central tendency
DCOVA
▪For a sample of size n:
The ith value
Pronounced x-bar
n
X i
X1 + X 2 + + Xn
X= i=1
=
n n
Sample size Observed values
Sargis Maghakyan American University of Armenia 4
Measures of Central Tendency: The Mean
▪The most common measure of central tendency
▪Mean = sum of values divided by the number of values DCOVA
▪Affected by extreme values (outliers) (continued)
11 12 13 14 15 16 17 18 19 20 11 12 13 14 15 16 17 18 19 20
Mean = 13 Mean = 14
11 + 12 + 13 + 14 + 15 65 11 + 12 + 13 + 14 + 20 70
= = 13 = = 14
5 5 5 5
Sargis Maghakyan American University of Armenia 5
Measures of Central Tendency: The Median
DCOVA
▪In an ordered array, the median is the “middle” number (50% above,
50% below)
11 12 13 14 15 16 17 18 19 20 11 12 13 14 15 16 17 18 19 20
Median = 13 Median = 13
▪ Not affected by extreme values
Sargis Maghakyan American University of Armenia 6
Measures of Central Tendency: Locating the Median
▪The location of the median when the values are in numerical order
(smallest to largest):
DCOVA
n +1
Median position = position in the ordered data
2
▪If the number of values is odd, the median is the middle number
▪If the number of values is even, the median is the average of the two
middle numbers
n +1
Note that is not the value of the median, only the position of
2
the median in the ranked data
Sargis Maghakyan American University of Armenia 7
Measures of Central Tendency: The Mode
▪Value that occurs most often DCOVA
▪Not affected by extreme values
▪Used for either numerical or categorical (nominal) data
▪There may be no mode
▪There may be several modes
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 0 1 2 3 4 5 6
Mode = 9 No Mode
Sargis Maghakyan American University of Armenia 8
Measures of Central Tendency:Review Example
House Prices: ▪ Mean: ($3,000,000/5) DCOVA
= $600,000
$2,000,000 ▪ Median: middle value of ranked data
$ 500,000 = $300,000
$ 300,000 ▪ Mode: most frequent value
$ 100,000 = $100,000
$ 100,000
Sum $ 3,000,000
Sargis Maghakyan American University of Armenia 9
Measures of Central Tendency: Which Measure to
Choose?
▪The mean is generally used, unless extreme
values (outliers) exist.
▪The median is often used, since the medianDCOVA
is
not sensitive to extreme values. For example,
median home prices may be reported for a
region; it is less sensitive to outliers.
▪In some situations it makes sense to report
both the mean and the median.
Sargis Maghakyan American University of Armenia 10
Measure of Central Tendency For The Rate Of Change Of A Variable
Over Time: The Geometric Mean & The Geometric Rate of Return
▪Geometric mean
▪Used to measure the rate of change of a variable over time
DCOVA
X G = (X1 X 2 X n )1/ n
▪Geometric mean rate of return
▪Measures the status of an investment over time
RG = [(1 + R1 ) (1 + R 2 ) (1 + Rn )]1/ n − 1
▪Where Ri is the rate of return in time period i
Sargis Maghakyan American University of Armenia 11
The Geometric Mean Rate of Return: Example
An investment of $100,000 declined to $50,000 at the end of
year one and rebounded to $100,000 at end of year two:
DCOVA
X1 = $100,000 X2 = $50,000 X3 = $100,000
50% decrease 100% increase
The overall two-year per year return is zero,
since it started and ended at the same level.
Sargis Maghakyan American University of Armenia 12
The Geometric Mean Rate of Return: Example
Use the 1-year returns to compute the
arithmetic mean and the geometric mean: DCOVA
(continued)
Arithmetic (−.5) + (1)
mean rate of X = = .25 = 25% Misleading result
2
return:
Geometric R G = [(1 + R1 ) (1 + R2 ) (1 + Rn )]1 / n − 1 More
mean rate representative
= [(1 + (−.5)) (1 + (1))]1 / 2 − 1
of return: result
= [(.50) (2)]1 / 2 − 1 = 11 / 2 − 1 = 0%
Sargis Maghakyan American University of Armenia 13
Measures of Central Tendency: Summary
DCOVA
Central
Tendency
Arithmetic Median Mode Geometric
Mean Mean
XG = ( X1 X2 Xn )1/ n
n
X i Middle value Most
Rate of change
X= i =1
in the ordered frequently
of a variable
n
array observed value
over time
Sargis Maghakyan American University of Armenia 14
Measures of Variation
DCOVA
Variation
Range Variance Standard Coefficient
Deviation of Variation
◼ Measures of variation give
information on the spread
or variability or dispersion
of the data values.
Same center,
different variation
Sargis Maghakyan American University of Armenia 15
Measures of Variation: The Range
▪Simplest measure of variation
▪Difference between the largest and the smallestDCOVA
values:
Range = Xlargest – Xsmallest
Example: 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14
Range = 13 - 1 = 12
Sargis Maghakyan American University of Armenia 16
Measures of Variation: Why The Range Can Be Misleading
▪ Ignores the way in which data are distributed
DCOVA
Range = 12 - 7 = 5 Range = 12 - 7 = 5
7 8 9 10 11 12 7 8 9 10 11 12
▪ Sensitive to outliers
1,1,1,1,1,1,1,1,1,1,1,2,2,2,2,2,2,2,2,3,3,3,3,4,5
Range = 5 - 1 = 4
1,1,1,1,1,1,1,1,1,1,1,2,2,2,2,2,2,2,2,3,3,3,3,4,120
Range = 120 - 1 = 119
Sargis Maghakyan American University of Armenia 17
Measures of Variation: The Sample Variance
▪Average (approximately) of squared deviations of values from the
mean
▪ Sample variance: DCOVA
n
i
(X − X ) 2
S2 = i=1
n -1
Where X = arithmetic mean
n = sample size
Xi = ith value of the variable X
Sargis Maghakyan American University of Armenia 18
Measures of Variation: The Sample Standard Deviation
▪Most commonly used measure of variation
▪Shows variation about the mean DCOVA
▪Is the square root of the variance
▪Has the same units as the original data
n
▪Sample standard deviation: i
(X − X ) 2
S= i=1
n -1
Sargis Maghakyan American University of Armenia 19
Measures of Variation: The Standard Deviation
Steps for Computing Standard Deviation
DCOVA
1. Compute the difference between each value and the
mean.
2. Square each difference.
3. Add the squared differences.
4. Divide this total by n-1 to get the sample variance.
5. Take the square root of the sample variance to get
the sample standard deviation.
Sargis Maghakyan American University of Armenia 20
Measures of Variation: Sample Standard Deviation Calculation Example
DCOVA
Sample
Data (Xi) : 10 12 14 15 17 18 18 24
n=8 Mean = X = 16
(10 − X)2 + (12 − X)2 + (14 − X)2 + + (24 − X)2
S=
n −1
(10 − 16)2 + (12 − 16)2 + (14 − 16)2 + + (24 − 16)2
=
8 −1
130 A measure of the “average”
= = 4.3095 scatter around the mean
7
Sargis Maghakyan American University of Armenia 21
Measures of Variation: Comparing Standard Deviations
DCOVA
Data A
Mean = 15.5
11 12 13 14 15 16 17 18 19 20 S = 3.338
21
Data B Mean = 15.5
11 12 13 14 15 16 17 18 19 20
S = 0.926
21
Data C Mean = 15.5
S = 4.570
11 12 13 14 15 16 17 18 19 20
21
Sargis Maghakyan American University of Armenia 22
Measures of Variation: Comparing Standard Deviations
DCOVA
Smaller standard deviation
Larger standard deviation
Sargis Maghakyan American University of Armenia 23
Measures of Variation: Summary Characteristics
▪The more the data are spread out, the greater the
range, variance, and standard deviation.
DCOVA
▪The more the data are concentrated, the smaller the
range, variance, and standard deviation.
▪If the values are all the same (no variation), all these
measures will be zero.
▪None of these measures are ever negative.
Sargis Maghakyan American University of Armenia 24
Measures of Variation: The Coefficient of Variation
▪Measures relative variation
▪Always in percentage (%) DCOVA
▪Shows variation relative to mean
▪Can be used to compare the variability of two
or more sets of data measured in different
units
S
CV = 100%
X
Sargis Maghakyan American University of Armenia 25
Measures of Variation: Comparing Coefficients of Variation
▪Stock A:
▪Average price last year = $50
▪Standard deviation = $5 DCOVA
S $5
CVA = 100% = 100% = 10%
X $50
▪Stock B: Both stocks have
▪Average price last year = $100 the same standard
deviation, but stock
▪Standard deviation = $5 B is less variable
relative to its price
S $5
CVB = 100% = 100% = 5%
X $100
Sargis Maghakyan American University of Armenia 26
Measures of Variation: Comparing Coefficients of Variation
▪Stock A:
▪Average price last year = $50
▪Standard deviation = $5 DCOVA
(continued)
S $5
CVA = 100% = 100% = 10%
X $50
▪Stock C: Stock C has a much
▪Average price last year = $8 smaller standard
deviation but a
▪Standard deviation = $2 much higher
coefficient of
S $2 variation
CVC = 100% = 100% = 25%
X $8
Sargis Maghakyan American University of Armenia 27
Locating Extreme Outliers: Z-Score
▪To compute the Z-score of a data value, subtract
the mean and divide by the standard deviation.
DCOVA
▪The Z-score is the number of standard deviations a
data value is from the mean.
▪A data value is considered an extreme outlier if its
Z-score is less than -3.0 or greater than +3.0.
▪The larger the absolute value of the Z-score, the
farther the data value is from the mean.
Sargis Maghakyan American University of Armenia 28
Locating Extreme Outliers: Z-Score
DCOVA
X−X
Z=
S
where X represents the data value
X is the sample mean
S is the sample standard
deviation
Sargis Maghakyan American University of Armenia 29
Locating Extreme Outliers: Z-Score
▪Suppose the mean math SAT score is 490, with a
standard deviation of 100. DCOVA
▪Compute the Z-score for a test score of 620.
X − X 620 − 490 130
Z= = = = 1.3
S 100 100
A score of 620 is 1.3 standard deviations
above the mean and would not be considered
an outlier.
Sargis Maghakyan American University of Armenia 30
Shape of a Distribution
▪Describes how data are distributed
▪Two useful shape related statistics are:
DCOVA
▪Skewness
▪Measures the amount of asymmetry in a
distribution
▪Kurtosis
▪Measures the relative concentration of values in
the center of a distribution as compared with
the tails
Sargis Maghakyan American University of Armenia 31
Shape of a Distribution (Skewness)
▪Describes the amount of asymmetry in distribution
▪Symmetric or skewed DCOVA
Left-Skewed Symmetric Right-Skewed
Mean < Median Mean = Median Mean > Median
Skewness
<0 0 >0
Statistic
Sargis Maghakyan American University of Armenia 32
Shape of a Distribution (Kurtosis)
▪Describes relative concentration of values in the center
as compared to the tails
DCOVA
Flatter Than Bell-Shaped Sharper Peak
Bell-Shaped Than Bell-Shaped
Kurtosis
<0 0 >0
Statistic
Sargis Maghakyan American University of Armenia 33
General Descriptive Stats Using Microsoft Excel
Functions
DCOVA
Sargis Maghakyan American University of Armenia 34
General Descriptive Stats Using Microsoft Excel Data
Analysis Tool
DCOVA
1. Select Data.
2. Select Data Analysis.
3. Select Descriptive Statistics
and click OK.
Sargis Maghakyan American University of Armenia 35
General Descriptive Stats Using Microsoft Excel
DCOVA
4. Enter the cell range.
5. Check the Summary
Statistics box.
6. Click OK
Sargis Maghakyan American University of Armenia 36
Excel output
DCOVA
Microsoft Excel
descriptive statistics output,
using the house price data:
House Prices:
$2,000,000
500,000
300,000
100,000
100,000
Sargis Maghakyan American University of Armenia 37
Quartile Measures
▪Quartiles split the ranked data into 4 segments with an
equal number of values per segment
DCOVA
25% 25% 25% 25%
Q1 Q2 Q3
◼ The first quartile, Q1, is the value for which 25% of the observations are smaller
and 75% are larger
◼ Q2 is the same as the median (50% of the observations are smaller and 50% are
larger)
◼ Only 25% of the observations are greater than the third quartile
Sargis Maghakyan American University of Armenia 38
Quartile Measures: Locating Quartiles
Find a quartile by determining the value in the
appropriate position in the ranked data, where
DCOVA
First quartile position: Q1 = (n+1)/4 ranked value
Second quartile position: Q2 = (n+1)/2 ranked value
Third quartile position: Q3 = 3(n+1)/4 ranked value
where n is the number of observed values
Sargis Maghakyan American University of Armenia 39
Quartile Measures: Calculation Rules
▪When calculating the ranked position use the following
rules
DCOVA
▪If the result is a whole number then it is the ranked
position to use
▪If the result is a fractional half (e.g. 2.5, 7.5, 8.5, etc.) then
average the two corresponding data values.
▪If the result is not a whole number or a fractional half then
round the result to the nearest integer to find the ranked
position.
Sargis Maghakyan American University of Armenia 40
Quartile Measures: Locating Quartiles
DCOVA
Sample Data in Ordered Array: 11 12 13 16 16 17 18 21 22
(n = 9)
Q1 is in the (9+1)/4 = 2.5 position of the ranked
data
so use the value half way between the 2nd and 3rd
values, so Q1 = 12.5
Q1 and Q3 are measures of non-central location
Q2 = median, is a measure of central tendency
Sargis Maghakyan American University of Armenia 41
Quartile Measures Calculating The Quartiles: Example
DCOVA
Sample Data in Ordered Array: 11 12 13 16 16 17 18 21 22
(n = 9)
Q1 is in the (9+1)/4 = 2.5 position of the ranked data,
so Q1 = (12+13)/2 = 12.5
Q2 is in the (9+1)/2 = 5th position of the ranked data,
so Q2 = median = 16
Q3 is in the 3(9+1)/4 = 7.5 position of the ranked data,
so Q3 = (18+21)/2 = 19.5
Q1 and Q3 are measures of non-central location
Q2 = median, is a measure of central tendency
Sargis Maghakyan American University of Armenia 42
Quartile Measures: The Interquartile Range (IQR)
▪ The IQR is Q3 – Q1 and measures the spread in the
middle 50% of the data
DCOVA
▪ The IQR is also called the midspread because it
covers the middle 50% of the data
▪ The IQR is a measure of variability that is not
influenced by outliers or extreme values
▪ Measures like Q1, Q3, and IQR that are not
influenced by outliers are called resistant measures
Sargis Maghakyan American University of Armenia 43
Calculating The Interquartile Range
DCOVA
Example box plot for:
Median
Xminimum Q1 (Q2) Q3 Xmaximum
25% 25% 25% 25%
12 30 45 57 70
Interquartile range
= 57 – 30 = 27
Sargis Maghakyan American University of Armenia 44
The Five-Number Summary
The five numbers that help describe the center,
spread and shape of data are: DCOVA
▪ Xsmallest
▪ First Quartile (Q1)
▪ Median (Q2)
▪ Third Quartile (Q3)
▪ Xlargest
Sargis Maghakyan American University of Armenia 45
Relationships among the five-number summary and distribution shape
Left-Skewed Symmetric Right-Skewed
Median – Xsmallest Median – Xsmallest Median – Xsmallest
> ≈ <
DCOVA
Xlargest – Median Xlargest – Median Xlargest – Median
Q1 – Xsmallest Q1 – Xsmallest Q1 – Xsmallest
> ≈ <
Xlargest – Q3 Xlargest – Q3 Xlargest – Q3
Median – Q1 Median – Q1 Median – Q1
> ≈ <
Q3 – Median Q3 – Median Q3 – Median
Sargis Maghakyan American University of Armenia 46
Five-Number Summary and The Boxplot
▪The Boxplot: A Graphical display of the data based on
the five-number summary:
DCOVA
Xsmallest -- Q1 -- Median -- Q3 -- Xlargest
Example:
25% of data 25% 25% 25% of data
of data of data
Xsmallest Q1 Median Q3 Xlargest
Sargis Maghakyan American University of Armenia 47
Five-Number Summary: Shape of Boxplots
▪ If data are symmetric around the median then the box and central
line are centered between the endpoints
DCOVA
Xsmallest Q1 Median Q3 Xlargest
▪ A Boxplot can be shown in either a vertical or horizontal orientation
Sargis Maghakyan American University of Armenia 48
Distribution Shape and The Boxplot
DCOVA
Left-Skewed Symmetric Right-Skewed
Q1 Q2 Q3 Q1 Q2 Q3 Q1 Q2 Q 3
Sargis Maghakyan American University of Armenia 49
Boxplot Example
DCOVA
▪ Below is a Boxplot for the following data:
Xsmallest Q1 Q2 Q3 Xlargest
0 2 2 2 3 3 4 5 5 9 27
00 22335 5 27 27
▪ The data are right skewed, as the plot depicts
Sargis Maghakyan American University of Armenia 50
Numerical Descriptive Measures for a Population
▪Descriptive statistics discussed previously described a sample,
not the population.
▪Summary measures describing a population, called DCOVA
parameters, are denoted with Greek letters.
▪Important population parameters are the population mean,
variance, and standard deviation.
Sargis Maghakyan American University of Armenia 51
Numerical Descriptive Measures for a Population: The mean µ
▪The population mean is the sum of the values in the
population divided by the population size, N
DCOVA
N
X i
X1 + X 2 + + XN
= i=1
=
N N
μ = population mean
Where N = population size
Xi = ith value of the variable X
Sargis Maghakyan American University of Armenia 52
Numerical Descriptive Measures For A Population: The
Variance σ2
▪Average of squared deviations of values from the
mean
DCOVA
▪Population variance: N
i
(X − μ) 2
σ2 = i=1
N
μ = population mean
Where N = population size
Xi = ith value of the variable
X
Sargis Maghakyan American University of Armenia 53
Numerical Descriptive Measures For A Population: The Standard Deviation σ
▪Most commonly used measure of variation
▪Shows variation about the mean
▪Is the square root of the population variance DCOVA
▪Has the same units as the original data
N
i
(X − μ) 2
▪Population standard deviation: σ= i=1
N
Sargis Maghakyan American University of Armenia 54
Sample statistics versus population parameters
DCOVA
Measure Population Sample
Parameter Statistic
Mean
X
Variance
2 S2
Standard S
Deviation
Sargis Maghakyan American University of Armenia 55
The Empirical Rule
DCOVA
▪The empirical rule approximates the variation of data in a
bell-shaped distribution
▪Approximately 68% of the data in a bell shaped distribution is
within ± one standard deviation of the mean or μ 1σ
68%
μ
μ 1σ
Sargis Maghakyan American University of Armenia 56
The Empirical Rule
▪Approximately 95% of the data in a bell-shaped distribution
lies within ± two standard deviations of the mean, or µ ± 2σ
DCOVA
▪Approximately 99.7% of the data in a bell-shaped
distribution lies within ± three standard deviations of the
mean, or µ ± 3σ
95% 99.7%
μ 2σ μ 3σ
Sargis Maghakyan American University of Armenia 57
Using the Empirical Rule
▪Suppose that the variable Math SAT scores is bell-
shaped with a mean of 500 and a standard deviation
of 90. Then,
DCOVA
▪ 68% of all test takers scored between 410 and 590
(500 ± 90).
▪ 95% of all test takers scored between 320 and 680
(500 ± 180).
▪ 99.7% of all test takers scored between 230 and 770
(500 ± 270).
Sargis Maghakyan American University of Armenia 58
Chebyshev Rule
▪Regardless of how the data are distributed, at least
(1 - 1/k2) x 100% of the values will fall within k
standard deviations of the mean (for k > 1)
DCOVA
▪ Examples:
(1 - 1/22) x 100% = 75% …........ k=2 (μ ± 2σ)
(1 - 1/32) x 100% = 89% ………. k=3 (μ ± 3σ)
At least within
Sargis Maghakyan American University of Armenia 59
The Covariance
▪The covariance measures the strength of the linear
relationship between two numerical variables (X & Y)
DCOVA
▪The sample covariance:
n
( X − X)( Y − Y )
i i
cov ( X , Y ) = i=1
n −1
▪Only concerned with the strength of the relationship
▪No causal effect is implied
Sargis Maghakyan American University of Armenia 60
Interpreting Covariance
▪Covariance between two variables:
cov(X,Y) > 0 X and Y tend to move in the same direction DCOVA
cov(X,Y) < 0 X and Y tend to move in opposite directions
cov(X,Y) = 0 X and Y are independent
▪The covariance has a major flaw:
▪It is not possible to determine the relative strength of the
relationship from the size of the covariance
Sargis Maghakyan American University of Armenia 61
Coefficient of Correlation
▪Measures the relative strength of the linear relationship
between two numerical variables
▪Sample coefficient of correlation: DCOVA
cov (X , Y)
r=
SX SY
where
n
(Xi − X)(Yi − Y)
n n
(X − X)i
2
(Y − Y )
i
2
cov (X , Y) = i=1
SX = i=1
SY = i=1
n −1 n −1 n −1
Sargis Maghakyan American University of Armenia 62
Features of the Coefficient of Correlation
▪The population coefficient of correlation is referred as
ρ. DCOVA
▪The sample coefficient of correlation is referred to as r.
▪Either ρ or r have the following features:
▪Unit free
▪Ranges between –1 and 1
▪The closer to –1, the stronger the negative linear relationship
▪The closer to 1, the stronger the positive linear relationship
▪The closer to 0, the weaker the linear relationship
Sargis Maghakyan American University of Armenia 63
Scatter Plots of Sample Data with Various Coefficients of
Correlation
DCOVA
Y Y
X X
r = -1 r = -.6
Y
Y Y
X X X
r = +1 r = +.3 r=0
Sargis Maghakyan American University of Armenia 64
The Coefficient of Correlation Using Microsoft Excel Function
DCOVA
Sargis Maghakyan American University of Armenia 65
The Coefficient of Correlation Using Microsoft Excel Data Analysis
Tool
1. Select Data DCOVA
2. Choose Data Analysis
3. Choose Correlation &
Click OK
Sargis Maghakyan American University of Armenia 66
The Coefficient of Correlation Using Microsoft Excel
DCOVA
4. Input data range and
select appropriate options
5. Click OK to get output
Sargis Maghakyan American University of Armenia 67
Interpreting the Coefficient of Correlation Using Microsoft Excel
DCOVA
▪r = .733
▪There is a relatively strong Scatter Plot of Test Scores
positive linear relationship
100
95
between test score #1 and test
Test #2 Score
90
score #2. 85
80
▪Students who scored high on
75
70
the first test tended to score
70 75 80 85 90 95 100
Test #1 Score
high on second test.
Sargis Maghakyan American University of Armenia 68
Pitfalls in Numerical Descriptive Measures
▪Data analysis is objective DCOVA
▪Should report the summary measures that best
describe and communicate the important aspects
of the data set
▪Data interpretation is subjective
▪Should be done in fair, neutral and clear manner
Sargis Maghakyan American University of Armenia 69
Ethical Considerations
Numerical descriptive measures:
DCOVA
▪Should document both good and bad results
▪Should be presented in a fair, objective and neutral
manner
▪Should not use inappropriate summary measures to
distort facts
Sargis Maghakyan American University of Armenia 70
Chapter Summary
▪Described measures of central tendency
▪Mean, median, mode, geometric mean
▪Described measures of variation
▪Range, interquartile range, variance and standard
deviation, coefficient of variation, Z-scores
▪Illustrated shape of distribution
▪Skewness & Kurtosis
▪Described data using the 5-number summary
▪Boxplots
Sargis Maghakyan American University of Armenia 71
Chapter Summary
▪Discussed covariance and correlation coefficient
(continued)
▪Addressed pitfalls in numerical descriptive measures
and ethical considerations
Sargis Maghakyan American University of Armenia 72