0% found this document useful (0 votes)
20 views5 pages

Citizen Charter

Indian citizen chart

Uploaded by

Sarthak Pandey
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
20 views5 pages

Citizen Charter

Indian citizen chart

Uploaded by

Sarthak Pandey
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

October 2024

Delivering services to citizens is at the heart


of what MEA does. Our continuous effort is
to provide a responsive and efficient delivery Ministry of External Affairs
of citizen services. Government of India

Regional Passport Office, Chennai


Citizen's Charter–Regional Passport Office, Chennai

1. Passport Services
S. Service
Fees/ Charges Procedure Indicative Timeline
No. Rendered

1. Issue of Ordinary Fee calculator is available on the Step by step procedure is 1. For Fresh issue:
Passport Passport Seva Online Portal. available on the Passport Up to 30 working days
Follow the link: Seva Online Portal. (Police Verification (PV)
https://portal1.passportindia.gov.in/A period excluded)
Follow the link:
ppOnlineProject/fee/feeInput
https://portal1.passportindia.gov. 2. For Re-issue:
OR Refer in/AppOnlineProject/online/proc Up to 7 working days in
https://portal1.passportindia.gov.in/A EFormSub cases where pre-police
ppOnlineProject/pdf/ verification is not required
GSR_731_dtd_28.09.2012.pdf and up to 30 working days in
cases where PV is required
[PV period excluded]
3. For Tatkaal: Upto 3
working days subject to the
condition that the applicant
Tatkaal Scheme is eligible for issue of
An additional payment of Rs. passport under the Tatkaal
2000 is levied for passport under Scheme. (For eligibility,
the Tatkaal Scheme. please check on link:
(https://portal1.passportindia
.gov.in/AppOnlineProject/do
cAdvisor/attachmentAdvFre
sh

2. Issue of Diplomatic No fee Step by step procedure is Individual applications are


Passport and available on the Passport processed and passport issued
Official Passport Seva Online Portal. within 7 working days
Follow the link:
https://portal1.passportindia.gov.
in/AppOnlineProject/online
/procDiplomaticFormSub

3. Issue of Police Rs. 500 Step by step procedure is Up to 30 working days (In
Clearance available on the Passport cases where police
Certificate Seva Online Portal. verification is required)
(for Indian Follow the link:
passport holders https://portal1.passportindia.gov.
applying for long in/AppOnlineProject/online
term immigration/ /pccOnlineApp
visa in respect to
some countries/
employment visa)
S. Service
Fees/ Charges Procedure Indicative Timeline
No. Rendered

4. Issue of Surrender Rs. 500 (if Foreign nationality Step by step procedure is Up to 3 working days (In
Certificate acquired before 01.06.2010) available on the Passport cases where police
(for persons Seva Online Portal. verification is not required)
surrendering Follow the link:
passport to Rs. 5000 (if Foreign nationality
https://portal1.passportindia.gov.
renounce Indian acquired after 01.06.2010) in/AppOnlineProject
citizenship) /online/procFormSc

5. Issue of No No charges Applicants staying in USA Depends upon the verification


Obligation to Return need to apply to the Indian report received from
to India (NORI) Missions/Posts concerned concerned Commissioner/
Certificate in USA. Those who are Superintendent of Police
neither in USA nor in
India, may apply to the
Indian Missions/Posts of
the country they are
currently in.

Those who have returned to


India may apply in the CPV
Division(Consular-I Section),
MEA, Patiala House Annexe,
Tilak Marg, New Delhi ; [Tel:
011-23389165; Email:
[email protected]]
Visit the link for detailed
information about the
procedure and required
documents:
http://www.mea.gov.in/nori.htm
6. Global Entry
Rs. 500 Step by step procedure is Depends upon the Police
Program (GEP)
available on the Passport verification report and
Seva Online Portal. reply from other security
Follow the link: agencies
https://passportindia.gov.in/AppO
nlineProject/online/gepOnlineApp

All Timelines are applicable from the date of receipt of complete documentation and subject to satisfaction of PIA and the requisite
clearances/ verifications.

Link to find the required document checklist:


https://portal1.passportindia.gov.in/AppOnlineProject/welcomeLink -> Home -> Document Advisor

Grievance Redressal
Any grievance or complaint arising out of any non-compliance of service standards, failure in delivery of service or in the
functioning of a PIA may be logged online at (a) Central Public Grievance Redress and Monitoring System (CPGRAMS)
www.pgportal.gov.in or (b) www.passportindia.gov.in or (c) register at toll free no. 1800-258-1800 or (d)
[email protected]
Feedback/ Suggestions
Feedback and suggestions can be given by (i) logging on to passport portal www.passportindia.gov.in (ii) calling toll free no.
1800-258-1800 or (iii) writing to Assistant Passport Officer (PG), Public Grievance Cell, Room no. 24, CPV Division, Ministry of
External Affairs, Patiala House Annexe, Tilak Marg, New Delhi 110001, Tel. no. 011-23384519, 23384497,
Fax no. 011-23384461, e-mail: [email protected]

Please note that for all passport related services for Indians abroad, they need to contact the nearest Embassy/ Consulate.
Link to the contact information of different Embassy/ Consulate:
http://mea.gov.in/indian-missions-abroad-new.htm
For Frequently Asked Questions (FAQ), please refer:
https://portal1.passportindia.gov.in/AppOnlineProject/online/faqMainPage

To Download mPassportSeva Mobile app please refer:


https://portal2.passportindia.gov.in/AppOnlineProject/user/mPassportSeva

You might also like