Ahmed Farag Ramadan Abdel Salam Ammar

06 17292226 - [email protected]
Born in 1995/1/18
Ertskade 132, 1019 BB Amsterdam, Netherlands

Personal brief

 As Aristotle, Albert Einstein, famously believed that; the more you know the more you realize there is
more to learn (Dunning-Kruger effect). I am eager to dynamically learn, analyze and develop
professionally and personally all alike.

 I am all about exploring different cultures, understanding more about different philosophies and
ideologies. Moreover, I have been to a lot of different cities in Egypt like Luxor, Alexandria, Giza,
Hurghada, Sinai, and Sharm el sheik. Internationally Lebanon, KSA, Jordan, and was born in Qatar.
It's interesting how much comprehension you could develop about people, places, and even life itself.

 Through my journey coming from an engineering background I have developed a structured critical
thinking, and analytical problem solving. Process Improvement approaches have become a part of my
philosophy. My diversified background in sales has sharpened my people skills.

 In conclusion I believe business is all about people and processes, hence I could be a valuable asset for
your organization -continuously developing- while pursuing my ambitions and goals.

Professional growth

 Ever Sync Key activities Feb 2023

(IT solutions) Creation of legal and financial work frame – managing human resources – |
management of digital marketing activities – sourcing different service Feb 2024
Business development providers – developing brand identity and positioning
manager Key outcomes
Identifying market opportunities – creating operation functions – building
Heliopolis, Cairo, the optimum revenue streams – studying the impact of a business
environment with dynamic inflation rates and high restrictions on usage of
Egypt
foreign currencies – categorizing different industries and business sizes and
building a progressive multi-stage business development plan
 Ever Grow Key activities Oct 2021
(Real-estate Creation of legal and financial work frame – managing human resources – |
brokerage) management of digital marketing activities – sourcing different service Jan 2023
providers – developing brand identity and positioning
Business development Key outcomes
manager Starting a property brokerage business – supporting the main operation
functions – transforming the business to a smooth sustainable balanced
Heliopolis, Cairo, stage – managing business functions through different stages in an
environment with dynamic inflation rates
Egypt
 Shark & Shrimp Key activities Jul 2021
(Marketing agency) Networking – lead generation – business analysis – identifying business |
objectives – cold calling – industries trends and performance research – Oct 2021
Senior Business building a standard sales process – contribute to marketing communication
Development planning
Executive Key outcomes
Created customized service packages – Supported my junior colleagues
Cairo, Egypt with closing deals selling new types of services – Organized a workframe
for our sales team including getting exposed to industry trends and reports
in regular basis – business analysis procedure - Corporate sales and
identifying business needs

 NfrMart Key activities Jan 2021

(Cosmetics digital Sales management – key vendor management – developing a standardized |
marketplace) sales process – marketing communication planning – new channels Jul 2021
development – managing B2B partnerships
Business development Key outcomes
manager Business baseline assessment – business model iterations – developed a
growth plan emphasizing on building unique vale proposition – exposure to
New Cairo, Cairo, cosmetics and retail industry – developed partnership affiliate program
Remarkable achievement
Egypt
Customer lifetime value increased up to 60% – improved brand awareness
and positioning – customer acquisition cost dropped by 30% - developed
direct cost exclusive sales channel – planned for diversifying revenue
channels
 Teleperformance Key activities Oct 2020
(AT&T account-US) Managing inbound calls adequately in a time manner - Identifying |
customers’ needs - clarify information-research every issue and providing Jan 2021
Customer advisor solutions – utilize oracle ERP systems
Key outcomes
Communication skills – learned active listening - developing deeper
New Cairo, Cairo,
understanding about VOC and customer satisfaction – exposure to Telecom
Egypt industry – understanding the persona of UK customers
 Carbon Crafters Key activities Aug 2019
(Marketing agency) Developing and managing sales process – sales coaching – networking – |
business analysis – identifying business objectives – industries trends and Oct 2020
Business development performance research – marketing communication planning – product
manager development – corporate sales
Key outcomes
Cairo, Egypt Sales management skills – deeper understanding of various consumer
industries – sales planning – managing outsourced services – reports of
industry trends during a very dynamic environment (COVID) – managing
relations with key partners and clients – developed better business acumen
Remarkable achievement
Developing different business lines corresponding to various needs for
business type, industry and size – Built a network of partners, suppliers and
freelancers as a company assets – setup metrics critical for every business
case for evaluations – utilized limited business resources
 Green minds Key activities Jan 2019
(Plastic recycling) Projects coordination – project planning – work breakdown structures – |
process improvement – developing work frames and operations systems Aug 2019
Project planner Key outcomes
 Acting as a business analyst through developing and deploying a
Al Minufiyah, Egypt customized ERP system – understanding the resistance of change when it
comes down to systems deployment – exposure to recycling industry –
managing and planning operation systems and process for big size business
with manufacturing activities
Remarkable achievement
Saving 30% on the budget of manufacturing plant relocating project – ERP
system smooth deployment – warehouse and inventory management system
and formulas
 Golf Key activities Jul 2018
(Real-estate Defining client property needs - proposal preparation – cold calling – |
brokerage) market research – identifying product key attributes – property comparisons Dec 2018
– property valuation and assessment – sales meetings – communicating
Property consultant with account managers from key developers – managing clients’
relationships
Heliopolis, Cairo, Key outcomes
Selling skills – understanding the persona of Egypt and gulf customers –
Egypt
exposure to real-estate and construction industry – introduction to
investment basic concepts and metrics like ROI, asset management, value
appraisal, ROE, inflation, passive income and exit plans – developing
networking skills
 Vacankey US Key activities Dec 2017
(B2B travel agency) Cold calling - proposal preparation – identifying business needs – travel |
sales – travel arrangements – sales coaching Jul 2018
Senior sales executive Key outcomes
Understanding the persona of US customers – exposure to travel and
New Cairo, Cairo, accommodation industry – sales skills - understanding micro affirmations
and psychology of sales - basics of corporate sales and identifying business
Egypt
needs
Remarkable achievement
Achieved the monthly target each month – broke a record for managing
and closing all-time biggest deal of 250 hotel nights plus extras – coaching
and closing deals for junior colleagues
 MVM Key activities Feb 2017
(Marketing agency) Networking – lead generation – business analysis – identifying business |
objectives – cold calling – industries trends and performance research – Jul 2017
Account executive building a standard sales process – contribute to marketing communication
planning
Cairo, Egypt Key outcomes
Industries quarter reports – understanding the persona of Egypt business
decision makers – exposure to marketing and creative industry – business
analysis procedure - Corporate sales and identifying business needs
 Vodafone UK Key activities Sep 2016
Managing inbound calls adequately in a time manner - Identifying |
International advisor customers’ needs - clarify information-research every issue and providing Feb 2017
solutions – utilize oracle ERP systems
6th of October, Al Key outcomes
Communication skills – learned active listening - developing deeper
Jizah, Egypt understanding about VOC and customer satisfaction – exposure to Telecom
industry – understanding the persona of UK customers
Remarkable achievement
 Communication skills –Top performer for 2 weeks in a row in terms of
daily targets as satisfaction metric (NPS) and time manner metric (AHT)

Education

 Ain Shams Production engineering (5-years bachelor’s degree) (2012

University  Graduation project at ABB electric Equivalent to WO |
(time study and layout management of 2019)
welding section)

 Cambridge General marketing diploma (1-year marketing diploma) (2015

training college |
2016)

 Goethe institute Speed reading and mind mapping (1-month workshop) (2015)
 British council Upper intermediate (1-month English language (2014)
course)

On campus student activities

Project manager of “The Institute”, Industrial Development Team, Ain Shams University (2016)
Participant in UNIDO, Almun, Cairo University (2015)
Vice head of consulting committee, Industrial Development Team, Ain Shams University (2014)

Internships & projects

 Coffee Dose Key activities (2017)

(coffee place on Sourcing different suppliers - new products development - costing and pricing-
campus of capturing VOCs
engineering faculty) Key outcomes
On-hands experience of running a small business - understanding critical
Product management factors to different business functions - business acumen-practicing basic skills
of finance, supplier management, and sales
 FIMCO Key activities (2016)
(automotive paint) Breakdown of general quality systems like ISO 9001 (Bticino) and BIQS
Process management (General motors) - problems solving techniques like fishbone diagram and root
cause analysis - quality system implementation with key suppliers - workflow
 General Motors charts-working with different types of ERP systems (Bticino)
Supplier quality Key outcomes
5S project - creating visuals for process standards-gap analysis - improving
 Bticino inventory management
Quality/purchasing
 Unilever Key activities (2015)
The Quest business New product development (Ice-cream) along with a full business plan
competition including functions of HR, Supply chain, marketing, and finance
Key outcomes
An executive summary including the highlight of the business plan
Remarkable achievement
Cairo winning team
 Schneider Key activities (2015)
electric Business induction-shadowing across different departments - process analysis
– process improvement proposals
 Bticino Key outcomes
Layout drawing of the manufacturing plant - setup a standard process for
manufacturing activities - business process cycle - time study-machine/product
 MCV
matrix - changeover procedure - workload balancing
(bus/trucks Remarkable achievement:
manufacturer) Cost saving solutions equivalent to $187,000 annually at Bticino
Key activities (2014)
 SHM industries Business induction - shadowing across different departments - process analysis
(gas tanks - improvement proposals
manufacturer) Key outcomes
Layout drawing of the manufacturing plant - rearrangement of the workplace
improving effectiveness and efficiency - key observations related to standard
process

Attended events & seminars

"Global entrepreneurship week 2015" by U.S.A embassy in Egypt (2015)

"Industry-academia collaboration" by Vodafone in Egypt (2015)
"Startups without borders" by Misr Italia in Egypt (2023)
"Current challenges of data management for business" by HPE in KSA (2023)

Languages

English Arabic Dutch

Fluent (C2) Native (C2) Beginner (A2)