Detailed Audit Checklists

Detailed audit checklists have been drawn up for collecting audit responses from filed offices:

1 Planning Details are shown under the table no. 1

2 Execution Details are shown under the table no. 2

3 Monitoring and review Details are shown under the table no.3

Table no. 1

Guidelines for Theme Based Compliance Audit on Implementation of Disability Friendly

Features in Public Buildings by CPWD
Check list 1: Planning for retrofitting of existing and construction of new public buildings
was done by CPWD with an aim to ensure Barrier free accessibility as per targets

Rule Position: In terms CPWD OM No. DG/Arch/40 dated 12.08.2016 & DG/PM/16 dated
26.11.2018, it was stated that for making all central government building accessible for people
with disabilities pre and post access/retrofitting audit are required to be done. On the basis of
recommendation of access/retrofitting audit, CPWD is required to retrofit the building under
maintenance of CPWD (Order No. PM/DG/442/74 dated 28.03.2018).
CPWD OM No. 83/DDG(e-Gov)/218/25 dated 26.04.2018: The division is required to
ascertain the validity of an access auditor before engagement of third party post audit work from
the list of empaneled accessible auditors under Accessibility India Campaign issued by the
Ministry of Social Justice & Empowerment vide no. 4-32/2015-A/C dated 18.02.2016 where the
validity was from the date of issue of order.
National CPWD Academy letter no. National CPWD Academy/AIC/Director
(DMC)/2016-17/9 date 13/04/2016: National CPWD Academy, Ghaziabad, Ministry of Urban
Development has been selected as National Resource Institute for capacity building in
conducting access audit of building by Ministry of Social Justice and Empowerment
(Department of Empowerment of Persons with Disabilities) and the participants who have been
trained to conduct basic accessibility audit are eligible for conducting access audit.
CPWD’s Handbook on Barrier Free and Accessibility: It is stated that CPWD had made a
provision for Barrier Free Environment in the CPWD Works Manual 2014 and onwards to
mandatorily follow by all Architect and Engineers of CPWD. Further in March 2018 CPWD
requested all SDG/ADG/CE to ensure that all provisions of universal accessibility are
incorporated in all new buildings under construction/planning stage. (Vide CPWD letter no.
PM/DG/442/50 dated 01.03.2018) and the details of access audit check list is incorporated in
the Harmonised Guidelines 2016 further, Rule 15 of Rights of persons with Disabilities Rules,
2017, also stated that the standard of public building as specified in the Harmonised Guidelines
2016 of CPWD shall be complied with by every establishment.

1
 CPWD order no. PM/DG/442/74 dated 28.03.2018 stated that all the existed building to be
retrofitted under the target was to be completed by the 31.08.2018 in all respect
Clause 17 of GCC Maintenance 2019 stipulates that the Contractor Liable for Damages,
defects during defect liability Period. if any damage shall happen to the work while in progress,
from any cause whatever or if any defect, shrinkage or other faults appear in the work within
twelve months (six months in the case of work costing Rs. Ten lacs and below except road work)
after a certificate final or otherwise of its completion shall have been given by the Engineer in-
Charge as aforesaid arising out of defect or improper materials or workmanship the contractor
shall upon receipt of a notice in writing on that behalf make the same good at his own expense
or in default the Engineer-in-Charge cause the same to be made good by other workmen and
deduct the expense from any sums that may be due or at any time thereafter may become due to
the contractor, or from his security deposit or the proceeds of sale thereof or of a sufficient
portion thereof. The security deposit of the contractor shall not be refunded before the expiry of
twelve months (six months in the case of work costing Rs. Ten lacs and below except road work)
after the issue of the certificate final or otherwise, of completion of work, or till the final bill has
been prepared and passed whichever is later. Further clause 24 of ibid stipulates that contractor
shall be responsible for safety, quality and soundness of the buildings including structural
elements beyond maintenance period. The contractor shall have obligation to rectify such
defects minimum up to 5 (five) years from the date of completion of work. The defects have to
be rectified within a reasonable time not exceeding three months after issue of notice by
Engineer- in- Charge.
Issue (1) To examine whether Planning for retrofitting of existing and construction of
new public buildings was done by CPWD with an aim to ensure Barrier free
accessibility as per targets?
Check Point:
Sub-issues Criteria
1.1 Whether division received the target details well in time to CPWD OM no. DG/ARCH/40
retrofit the existed building to complete the work in stipulated dated 12.08.16, CPWD OM F.no.
target date? Is so, analysis the target details along with steps 18/09/2014-W.I(DG)/798 dated
taken by the division as per criteria?
25.01.2016, CPWD order no.
PM/DG/442/74 dated 28.03.2018

1.1 Whether pre-access audit was done before doing CPWD OM no. DG/Arch/40 dated
retrofitting work in built environment? 12.08.2016 & DG/PM/16
26.11.2018 & PM/DG/442/74
dated 28.03.2018
1.2 Whether auditor was under the empaneled list of CPWD OM no. 83/DDG(e-
accessible auditors under Accessibility India Campaign Gov)/218/25 dated 26.04.2018
issued by the Ministry of Social Justice & Empowerment.
If so, whether division checked the validity of the
empaneled auditor?

2
1.3 Whether the engaged access auditor was trained by the National CPWD Academy letter
National CPWD Academy, Ghaziabad for conducting no. National CPWD Academy
basic accessibility audit? If so, check the authenticity. /AIC/Director (DMC)/2016-17/9
date 13/04/2016
1.4 Whether at the time of planning of retrofitting of existing MoSJE DO. No.4-34/2015-
public building, suggestions/consultation from the AIC(Part-V) dated 19.05.2021
disabled persons/stake holders were taken?
1.5 Whether division prepared detailed estimate for the CPWD OM no. DG/Arch/40 dated
retrofitting work of the build environment? If so, check the 12.08.2016 & DG/PM/16
recommendation of pre access audit report with the 26.11.2018 & Order No.
detailed estimate. PM/DG/442/74 dated 28.03.2018
1.6 Whether all the items of detailed estimate were taken in NA
the schedule of quantities of the agreement?
1.7 Whether detailed estimate was communicated to the Ministry of Social Justice &
concerned ministry/department well in time for Empowerment OM No. 4-
administrative approval and expenditure sanction within 34/2015-AIC (Vol. IV) dated
the target? 22.03.2019 & CPWD OM No.
PM/DG/442/126(H) dated
11.11.2021, CPWD OM No.
DG/SE/C&M/MAN/Mis/20 dated
24/04/2018, CPWD Order no.
PM/DG/447/74 dated 28/03/2018

1.8 Whether call of tender in anticipation of AE/ES was made CPWD Order no. PM/DG/447/74
by the division within the stipulated time? dated 28/03/2018

1.9 Whether the work was completed within the target date? CPWD OM no. DG/ARCH/40
If not, please check the reason. If the retrofitting work was dated 12.08.16, CPWD OM F.no.
not done due to lack of budget, please see the allotment of 18/09/2014-W.I.(DG)/798 dated
budget head under 4059.
25.01.2016, Order No.
PM/DG/442/74 dated 28.03.2018

3
Issue (1a) To examine whether construction of new public buildings was done by CPWD
with an aim to ensure Barrier free accessibility?
Check Point:

Sub-issues Criteria

1.1Whether accessibility features of the buildings was CPWD letter No. PM/DG/442/50
considered during the planning stage of the buildings if so, dated 01.03.2018
check the contract agreement

1.2 Whether detailed estimate was prepared taking into CPWD letter No. PM/DG/442/50
account of accessibility features for the construction of dated 01.03.2018 and CPWD
new building? To check the agreement and detailed Works Manual 2014
estimate in this regard.

1.3 Whether access audit was conducted? If yes, see the access Para 13 of Harmonised Guidelines
audit report and if no reason for non-conducting the access 2016
audit of the buildings.

1.4 Whether recommendation of access audit was taken into ----

account and retrofitting the building accordingly? Please
see the status of the retrofitting of the buildings.

1.5 Whether provision for proper maintenance of building Clause 17&24 of GCC 2019 and
(disability features) are considered in the agreement? 2020

1.6 Whether completion certificate was issued before Sub section 2 under section 44 of
completion of the access audit? If so, it is irregular. Rights of Persons with Disabilities
Act, 2016

4
 Table no. 2

Guidelines for Theme Based Compliance Audit on Implementation of Disability Friendly

Features in Public Buildings by CPWD
Check list 2: Accessibility features were ensured during construction and maintained
thereafter to sustain the aim of barrier free accessibility as per rules and
harmonized guidelines.

Rule Position:
Guidelines: In February 2016, MoHUA formulated “Harmonised guidelines and space standard for
barrier free built environment for persons with disability and elderly persons.” (The Harmonised
guidelines). These guidelines were issued in March 2016. These guidelines were applicable to both
existing and new public buildings. Further, the features (outdoor & indoor) were to be complied with
in all government institutions, office buildings, commercial buildings, health facilities, restaurants,
recreational and sports facilities, religious building and all other building types used by the general
public.
Rights of persons with Disabilities Rules, 2017: The Rules were notified on 15 June 2017. Rule
15 inter alia stated that the standard of public building as specified in the Harmonised Guidelines
shall be complied with by every establishment.
CPWD OM No. DG/Arch/39 dated 01.08.2016: It was stated that for retrofitting work of the
building to make them barrier free are required to be followed Harmonised guidelines and space
standard for barrier free built environment for persons with disability and elderly persons.
Ministry of social Justice& Empowerment DO No. 4-83/2016-AIC (Vol. II) dated 30.08.2019:
all public buildings must be made barrier free and accessible so as to facilitate easy access to public
buildings for Persons with Disabilities. The buildings have to be made accessible as per Harmonised
guidelines and space standard for barrier free built environment for persons with disability and
elderly persons. Accessible features in the guidelines can be categorized in two parts, i.e., Outdoor
Features and Indoor features. These features are required to be incorporated in public buildings and
others utility.
CPWD OM no. PM/DG/442/43-Hindi dated 22/11/2019: it was requested to all concerned
SDG/ADG, CPWD to comply with the features (Outdoor& indoor) in built environment.
CPWD OM No. DG/Arch/40 dated 12.08.2016 & DG/PM/16 dated 26.11.2018, it was stated that
for making all central government building accessible for people with disabilities pre and post
access/retrofitting audit are required to be done. On the basis of recommendation of
access/retrofitting audit, CPWD is required to retrofit the building under maintenance of CPWD
(OM No. PM/DG/442/74 dated 28.03.2018).

5
 CPWD OM No. 83/DDG(e-Gov)/218/25 dated 26.04.2018: The division is required to ascertain
the validity of an access auditor before engagement of third party post audit work from the list of
empaneled accessible auditors under Accessibility India Campaign issued by the Ministry of Social
Justice & Empowerment vide no. 4-32/2015-AIC dated 18.02.2016 where the validity was from the
date of issue of order.
Para 1.2 of CPWD Maintenance Manual 2019 stated that Detailed inspection may be carried out
of the building and services from safety and maintenance view, record kept of the defects and
deficiencies, and brought out in the notice of the client in the preliminary estimate with
photographs/videos and Method of comprehensive outsourcing of repair and maintenance should be
adopted. In case, the method is not adopted, approval of CE/ADG should be taken.

Issue (2) To examine whether Execution of works for Accessibility in Built Environments
was done in compliance to the Harmonised guidelines and space standard for
barrier free built environment for persons with disability and elderly persons
(HG)?

Check Point:
Name of the Building: …………………………………………………………………………..

Category of the Building: ……………………………………………………………………….

Address of the Building: …………………………………………………………………………

Name and address of the division: ………………………………………………………………
……………………………………………………………………………………….
(A) Outdoor features for the building:
(1) Accessible route/approach of buildings:
Sub-issues Criteria Yes No Not Remarks,
applicable if any
1.1 Whether continuous Para 5.1.3 and
path (without any page No. CXVI
obstacles, projection of HG, 2016
and
or other protrusions)
CPWD OM No.
connecting all PM/DG/442/43-
accessible elements Hindi dated
and spaces 22/11/2019
(walkways, halls,
corridors,
passageways or aisles)

6
 in a building or facility
is available?

1.2 Whether width of path Para 5.4 & 5.5

was 1800mm for 2 of HG,2016 &
wheelchairs/900 mm CPWD OM No.
PM/DG/442/43-
for 1/1500mm for
Hindi dated
both a wheelchair and 22/11/2019
person to pass?

1.3 Whether floor was Para 5.3 and

anti-skid? 5.4.3 of
HG,2016 &
CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019
1.4 Whether surface was Para 7.3 of HG,
colour contrasting? 2016 & CPWD
OM No.
PM/DG/442/43-
Hindi dated
22/11/2019
1.5 Whether warning Para 5.1.3.2 of
blocks were placed HG, 2016 &
with at least 300 mm CPWD OM No.
PM/DG/442/43-
width for the changing
Hindi dated
the direction of tactile 22/11/2019
guide path and
beginning of the rams
and stairs?

1.6 Whether Tactile HG, 2016 (page

guiding path of at least no. CXIX) &
300 mm wide? CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019
1.7 Whether Directional Para 6.2 HG,
signage regarding 2016 & CPWD
accessibility features OM No.
were available? PM/DG/442/43-
Hindi dated
22/11/2019

7
 1.8 Whether path was Para 12.1.2 of
well lit? HG, 2016

(2) Accessible Parking-Reserved near entrance:

Sub-issues Criteria Yes No Not Remarks,

applicable if any
2.1 Whether it was within
Para 10.1.4 of
30 m of the building HG, 2016 &
CPWD OM No.
entrance and connected to
PM/DG/442/43-
the accessible route?
Hindi dated
22/11/2019
2.2 Whether Vertical Para 10.1.1 of
signage (Maximum height HG, 2016
2100 mm) and on floor
signage was available?

2.3 Whether parking was Para 10.1.5 of

having Minimum HG, 2016 &
dimensions of 5000 mm X CPWD OM No.
PM/DG/442/43-
3600 mm (minimum 1200
Hindi dated
mm wide transfer bay)? 22/11/2019:
2.4 Whether Entrance Para 10.1.3 of
height clearance at least HG, 2016
2400 mm?

2.5 Whether car parking Para 10.1.5 of

lot was provided as per HG, 2016
requirement of car (Two
accessible parking lot
should be provided for
every 25 car parking
spaces)?

2.6 Whether transfer zone -do-

marking and specification
was as per specification
mentioned in HG?
(Transfer zone, both on the
side and the rear should
have yellow and white

8
 cross-hatch road marking
(when two accessible
parking bays adjoining
each other with 1200 mm
side transfer bay may be
shared by the two parking
bays)?

(3) Accessible Entrance to Building:

Sub-issues Criteria Yes No Not Remarks,

applicable if any
3.1 Whether a ramp of Para 7.1.2 of
gradient of 1:12 was HG, 2016 &
provided next to stairs? CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019
3.2 Whether Minimum Para7.2.3 of
width of ramp was of HG, 2016 &
1200mm? CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019
3.3 Whether continuous Para 7.2.6 of
round handrails, on both HG, 2016 &
sides, at a height of 760 CPWD OM no.
PM/DG/442/43-
mm and 900 mm with
Hindi dated
rounded edges at the ends 22/11/2019
(Braille indicators) was
provided?
3.4 Whether the entrance Page no. 99
door was provided (HG, 2016 &
minimum clear width of CPWD OM No.
PM/DG/442/43-
1000 mm?
Hindi dated
22/11/2019
3.5 Whether Anti-skid Para 5.3 & 7.3
flooring with colour of HG, 2016 &
contrast was applied? CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019

9
 3.6 Whether signage was Para 6.2 & 6.3
prominently displayed? of HG, 2016 &
CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019
3.7 Whether tactile layout Para 5.4.3 of
plan of the building along HG
with braille and audio
system was provided for
the people with visual
impairments?

(B) Indoor features for the building:

(1) Accessible Reception:

Sub-issues Criteria Yes No Not Remarks,

applicable if any
1.1 Whether low height Para 10.4.4 of
counter was constructed HG,2016 &
(counter top at 750 to 800 CPWD OM No.
mm) with have 2 heights? PM/DG/442/43-
Hindi dated
22/11/2019
1.2 Whether Signage was Para 6.2 & 6.3
made for easy of HG,2016 &
identification? CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019
1.3 Whether Minimum Para 10.4.4 of
unobstructed space of HG, 2016 &
900mm X 1200 mm before CPWD OM No.
PM/DG/442/43-
the counter was provided?
Hindi dated
22/11/2019

1.4 Whether counter with Para 10.4.4 of

clear knee space of 750 HG, 2016
mm high by 900 mm wide
by 480 mm deep was
provided?

10
 1.5 Whether information -do-
made available regarding
accessible features of the
building (washrooms,
drinking water, etc.)?
1.6 Whether induction -do-
loop was provided for
persons with hearing
impairment?
1.7 Whether Tactile/Audio Page No. 101 of
Map for directions was HG 2016 &
provided? CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019

(2) Accessible Corridors and Tactile Flooring:

Sub-issues Criteria Yes No Not Remarks,

applicable if any
2.1 Whether unobstructed Para 5.5.1 of
corridor width of at least HG 2016
1500 mm was maintained?
2.2 Whether Anti-skid Para 5.3 & 7.3
flooring, tactile guiding of HG, 2016 &
path (at least 300 mm CPWD OM No.
wide), colour contrasting PM/DG/442/43-
surface was available? Hindi dated
22/11/2019
2.3 Whether it was kept Para 5.5.3 of
free from obstacles HG, 2016 &
(plantation, seating CPWD OM No.
arrangements, etc.)? PM/DG/442/43-
Hindi dated
22/11/2019

2.4 Whether it was well Para 5.5.5 of

lit? HG, 2016 &
CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019
2.5 Whether it was Para 6.2 & 6.3
supported by directional of HG, 2016 &
CPWD OM No.

11
 and informational PM/DG/442/43-
signage? Hindi dated
22/11/2019
2.6 Whether room doors Para 5.5.6 of
were not to open outside to HG, 2016 &
the corridor? CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019

(3) Accessible Lift:

Sub-issues Criteria Yes No Not Remarks,

applicable if any
3.1 Whether minimum Para 7.4.2 of
internal car dimensions of HG, 2016 &
1500 mm X 1500 mm (if CPWD OM No.
possible, 13 passenger lift) PM/DG/442/43-
was available? Hindi dated
22/11/2019
3.2 Whether braille Para 7.4.5 and
buttons and auditory 7.4.7 of HG,
announcement systems 2016 &
and digital display were CPWD OM No.
provided? PM/DG/442/43-
Hindi dated
22/11/2019
3.3 Whether alarm call Para 7.4.5 of
button, emergency brake HG, 2016 &
button and other operating CPWD OM No.
mechanisms (control PM/DG/442/43-
panels) were provided at Hindi dated
an accessible height of 800 22/11/2019
mm to 1000 mm?
3.4 Whether Signage was Para 6.2 & 6.3
provided outside the lifts? of HG, 2016 &
CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019
3.5 Whether hand bars at Para 7.4.6 of
900mm was placed? HG, 2016 &
CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019

12
 3.6 Whether Mirror at the Para 7.4.8 of
back was available? HG, 2016 &
CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019
3.7 Whether warning CPWD OM No.
tactile tiles outside lift PM/DG/442/43-
were put in place? Hindi dated
22/11/2019

(4) Staircase with handrails:

Sub-issues Criteria Yes No Not Remarks,

applicable if any
4.1 Whether warning tiles Para 7.3 of HG,
(tiles with bold dots) 2016 &
before and after the sloped CPWD OM No.
surface was available? PM/DG/442/43-
Hindi dated
22/11/2019
4.2 Whether regular steps Para 7.3 of HG
of tread (width) 300mm 2016
and rise (height) 150mm
were provided?
4.3 Whether colour Para 7.3 of HG,
contrasting strips (glow in 2016 &
the dark, retro-reflective CPWD OM No.
kinds) at the edge of the PM/DG/442/43-
nosing available? Hindi dated
22/11/2019
4.4 Whether continuous Para 5.9.2 and
round handrails, on both 5.9.3 of HG,
sides, at a height of 760 2016 &
mm - 900 mm with CPWD OM No.
rounded edges at the ends PM/DG/442/43-
were provided? Hindi dated
22/11/2019
4.5 Whether Braille Para 5.9.1 of
indicator at both ends of HG, 2016 &
the handrails were CPWD OM No.
available? PM/DG/442/43-
Hindi dated
22/11/2019
4.6 Whether diameter of Para 5.9.2 of
handrail was 38 -45mm? HG, 2016 &

13
 CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019
4.7 Whether Gap of Para 5.9.1 of
handrail from wall was HG, 2016 &
50mm? CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019

(5) Accessible Toilets:

Sub-issues Criteria Yes No Not Remarks,

applicable if any
5.1 Whether at least one Para 8.2 of HG
unisex washroom/toilet 2016
was provided (if not multi-
level building)?
5.2 Whether one unisex -do-
washroom/toilet was
provided all floors in
multi-level building?
5.3 Whether Minimum -do-
internal dimensions of
washroom/toilet were of
2000mm X 2200mm?
5.4 Whether Para 8.5 of HG
specification/features of 2016 &
door were outward- CPWD OM No.
opening/double door, PM/DG/442/43-
double-swing doors, Hindi dated
minimum 900 mm 22/11/2019:
wide/level (no choukhat)?
5.5 Whether water closet Para 8.6 of HG
(WC) top height was 2016 &
450mm to 480mm? CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019:

5.6 Whether Grab bars Para 5.9.3 of

placed at approachable HG 2016
height of 760 mm to 900
mm with strength 250
Kgs?

14
 5.7 Whether all fittings/ Para 5.10.2 of
accessories/operable items HG 2016
placed at approachable
height of 600 mm to 1100
mm?
5.8 Whether WC flooring Para 5.3 of HG,
was Anti-skid? 2016 & CPWD
OM No.
PM/DG/442/43-
Hindi dated
22/11/2019
5.9 Whether height of Para 5.7.8 of
latches was 850 mm-1100 HG, 2016
mm?
5.10 Whether long/lever Para 5.10.3 of
handles of taps were HG, 2016 &
available? CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019
5.11 Whether Door Para 5.7.9 of
handles was D-type/ lever HG, 2016 &
type (not knobs)? CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019

(6) Accessible Drinking Water Facility:

Sub-issues Criteria Yes No Not Remarks,

applicable if any
6.1 Whether the area has a Para 5.12.1 of
clear space of 900 mm X HG, 2016 &
1200 mm? CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019
6.2 Whether Lever type CPWD OM No.
tap systems (at two levels) PM/DG/442/43-
with easy-to-use systems Hindi dated
was provided? 22/11/2019
6.3 Whether low height -do-
counter (countertop at 900
mm) was according to the
standard?

15
 6.4 Whether a clear knee Para 5.12.1 of
space between the bottom HG, 2016
of the apron and floor or
ground of at least 750mm
wide, 200mm deep and
680mm high was
available?
6.5 Whether non-skid Para 5.3 of HG,
surface with proper2016 & CPWD
drainage was created? OM No.
PM/DG/442/43-
Hindi dated
22/11/2019
6.6 Whether fountain type Para 5.12.1 of
taps were available? HG, 2016 &
CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019

(7) Signage

Sub-issues Criteria Yes No Not Remarks,

applicable if any
7.1 Whether it was Para 6.4.4.2 of
Standardized (height of the HG 2016
letters ranges from 15 mm
to 150 mm) with
depending on viewing
distance (ranges from 2 m
to 50 m)?
7.2 Whether it was made Para 6.4.1 of
with colour contrast (white HG, 2016 &
on blue)? CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019
7.3 Whether Character, CPWD OM No.
Content and layout was PM/DG/442/43-
simple and eye-catching? Hindi dated
22/11/2019
7.4 Whether Pictograms Para 6.4.2.5 of
and accessibility symbols HG, 2016 &
for quick reference was CPWD OM No.
available? PM/DG/442/43-

16
 Hindi dated
22/11/2019
7.5 Whether Positioning Para 6.4 of HG,
and Viewing Distance was 2016 & CPWD
prominent/not obstructed OM No.
by the any object? PM/DG/442/43-
Hindi dated
22/11/2019
7.6 Whether it was well Para 6.4.5 of
lit? HG, 2016 &
CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019
7.7 Whether it was placed Para 6.4.1.1 of
with non-reflective HG 2016
surface?
7.8 Whether Alternative Para 6.4.7 of
formats, etc., embossed HG, 2016 &
letters with Braille (Audio/ CPWD OM No.
Visual information, Maps PM/DG/442/43-
and models) were Hindi dated
available? 22/11/2019
7.9 Whether it was mix of Para 6.4.2.2 of
upper and lower case with HG, 2016 &
fonts “San Serif Family”? CPWD OM No.
PM/DG/442/43-
Hindi dated
22/11/2019

(8) Seating for wheelchair users in Halls/theatre/stadiums

Sub-issues Criteria Yes No Not Remarks,

applicable if any
8.1 whether seating in
halls/theater/stadium is
under the criteria?
Number of Number of Para 4.2 of HG
seats in a required 2016
seating spaces for
area wheelchair
users
up to 600 6, i.e., 1/100
up to 1000 6+2
over 1000 8+1 for
each

17
 additional
increment
of 1000
seats
8.2 Whether seats with
removable or flip-up
armrests was provided at
row ends?

(9) Emergency evacuation/exit

Sub-issues Criteria Yes No Not Remarks,

applicable if any
9.1 Whether there is an Para 9 of HG
emergency evacuation 2016
provision exist in the
building?
9.2 Whether there is a Para 9.4 & 9.5
step free or ramped of HG 2016
accessible evacuation
route identified leading to
the exit or the ramp or to
the refuge area1?
9.3 Whether orientation Para 9.4 of
and direction signs were HG 2016
installed frequently along
the evacuation route and
these were internally
illuminated?
9.4 Whether Each area of Para 9.5.1 of
rescue assistance shall be HG 2016
identified by a sign,
which states, "REFUGE
AREA" and displays the
international symbol of
accessibility?
9.5 Whether the alerting Para 9.1 of
system was both visual HG 2016
and audible?
9.6 whether The alerting Para 9.1 of
buttons are between 800 HG 2016
to 1000 mm from the
finished floor?

1
A refuge area, also known as an area of rescue assistance, is a place of relative safety, where persons
who may not be able to negotiate inaccessible egress routes may await rescue assistance.
18
9.7 whether the alarmed Para 9.1 of
panel was adequately HG 2016
contrasted in colour and
tone from the background
wall
9.8 whether the panel was Para 9.1 of
levelled with raised HG 2016
letters and also in Braille?
9.9 whether there is a Para 9.5.1 of
directional signage HG 2016
leading to the refuge area.

9.10 Whether size of the Para 9.5 of

refuge was 750 mm x HG 2016
1200mm
9.11 Whether smoke Para 9.5 of
barriers around the refuge HG 2016
area with holding
capacity of at least one
hour was available?

9.12 Whether the Stairs Para 9.5 of

next to the refuge are HG 2016
minimally 1500 mm
wide?

(C) Whether division assessed accessibility features for both in construction and
maintenance of building?

Sub-issues Criteria
1.1 Whether post-access audit was done after doing HG 2016, CPWD OM No. DG/Arch/40
accessibility in built environment? If so, check the dated 12.08.2016 & OM no. DG/PM/16
post audit report and compliance there against. dated 26.11.2018 & OM no. 83/DDG(e-
Gov)/218/25 dated 26.04.2018
1.2 Whether adequate and regular training, awareness MoSJE DO. No.4-34/2015-AIC(Part-V)
programme regarding usage of disability features dated 19.05.2021
were conducted?
1.3 Whether field unit maintained properly after Para 1.2 of CPWD Maintenance Manual
retrofitting work of the existed building? if so, 2019 and CPWD OM. No.
check the details as per para 1.2 of CPWD 9035898/36(1)/M.E.(CSQ)/E/2018/334/H
Maintenance Manual 2019 dated 24.07.2019

19
Signature of Auditor Signature of Auditee

Note: It is required to authenticate check list 2 (A&B) by the Joint Physical Verification with
corroborating joint physical verification report. The draft report where deficiency/shortcomings
highlighted must be substantiated clear and visible photographs with date and time as
supporting evidence.

20
 Performa for Joint physical verification report

Letter Head of Audit Office

Subject: Joint Physical Inspection Report

A Joint Physical Inspection of the building (name of building) ………………was conducted on

…………………..
The following officers were presented during Physical Inspection.
Auditee side Signature Audit side Signature

1. 1.

2. 2.

3. 3.

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 Table no. 3

Guidelines for Theme Based Compliance Audit on Implementation of Disability Friendly

Features in Public Buildings by CPWD
Check list 3: An adequate monitoring and capacity building mechanism was put in place
for ensuring compliance of all accessibility criteria and completion within stipulated
timelines.

Rule Position: In terms CPWD OM No. DG/Arch/40 dated 12.08.2016 & DG/PM/16 dated
26.11.2018, it was stated that for making all central government building accessible for people
with disabilities pre and post access/retrofitting audit was required to be done.
CPWD OM No. 83/DDG(e-Gov)/218/25 dated 26.04.2018: To ensure compliance of all
accessibility criteria and completion within stipulated times for the existing building undertaken
by CPWD field unit, Sugamay Bharat- Accessible India Campaign Online Report Module was
developed in-house by the e-Gov Unit in April 2018 for online reporting and monitoring of
works undertaken by CPWD.
CPWD letter No. PM/DG/442/36 dated 24.01.2023: it was stated that before Sugamay Bharat-
Accessible India Campaign Online Report Module implementation, CPWD monitored the work
through physical correspondences for the same.
Ministry of Social Justice and Empowerment (Department of Empowerment of Persons
with Disabilities), Government of India DO No. 12-3/2019/Stats(Pt.)(E12715) dated
14.09.2020: GoI awarded National Institute of Labour Economics Research and
Development(NILERD), Delhi for evaluation of accessibility in built environment as third
party evolution of the retrofitting work done at public buildings to make them barrier free under
AIC.
Ministry of Social Justice and Empowerment (Department of Empowerment of Persons
with Disabilities), Government of India DO. No. 1-14003/5/2021-AIC dated 23.02.2021:
GoI launched (March 2021) Sugamya Bharat APP- crowdsourcing mobile application for
Divyangjan and general public to bring notice accessibility related issues. That issue required
redressal. The complaint raised through Sugamya Bharat APP, Project Management Unit (PMU)
of GoI forwarded the complaints to the nodal officer of the Central Government
Ministries/Departments. If the appropriate authority for the central government did not take
action with a time bound manner, the complaint would be escalated to the next higher authority.
Quarterly report of complaints received/resolved/pending for the concerned
Ministries/Departments will be sent to the concerned secretaries. Joint Secretary (Works),
MoHUA was nominated as the nodal officer in respect of public building under purview of
CPWD vide O.M No. K-14011/24/2020-UD Desk dated 06.11.2020.

22
 Ministry of Social Justice and Empowerment (Department of Empowerment of Persons
with Disabilities), Government of India DO No. 4-34/2015-AIC (Part. V) dated 19.05.2021:
it was stated that feedback mechanism is required to be developed by the concerned
ministry/CPWD for obtaining feedback from the users
Ministry of Social Justice and Empowerment (Department of Empowerment of Persons
with Disabilities), Government of India DO No. 4-72-2017-AIC(Pt) dated 28.01.2020:
CPWD are required to updated/shared the information of the Accessible India Campaign(AIC)
to the online monitoring portal viz. Management Information System(MIS) developed by the
DEPwD regularly with photography (10 basic features of accessibility) on regular basis and
grades/marks achieved by each building may be mentioned in MIS under the Remarks Section
(CPWD OM No. PM/DG/442/53 dated 31.07.2020)
CPWD OM No. PM/DG/442/127 dated 24.05.2018 stated that status report of target under
AIC was required to be sent to DEPwD every 5th of the month
CPWD letter No. PM/DG/442/714 dated 01.11.2019 stated that CPWD offers continuous
training to its engineers/officials to sensitize them for accessibility features and it was also
highlight in CPWD OM No. DG/PM/16 dated 26.11.2018
CPWD OM No. PM/DG/442/68(H) dated 01.10.2021 stipulates the all the three target along
with other buildings were required accomplished with in the stipulated time period.
CPWD OM No. PM/DG/442/126(H) dated 11.11.2021 stated that normally verification audit
of all the retrofitted building does not take more than one month time to complete.

Issue (3) To examine whether an adequate monitoring and capacity building mechanism
was put in place for ensuring compliance of all accessibility criteria and
completion within stipulated timelines?
Check Point:
Sub-issues Criteria
1.1 Whether post-access audit was done after doing CPWD OM No. DG/Arch/40 dated
accessibility in all built environment? If so, check the 12.08.2016 & DG/PM/16 dated
total number of post access audit done and the reason 26.11.2018
for non achieving the same as
1.2 Whether all the details of building along with post CPWD OM No. 83/DDG(e-Gov)/218/25
audit report was uploaded timely on online portal to dated 26.04.2018
ensure compliance of all accessibility criteria? If so,
details of building uploaded up to date to be seen.
1.3 Whether service of Third-Party Auditor [National Ministry of Social Justice and
Institute of Labour Economics Research and Empowerment (Department of
Development (NILERD)], Delhi for evaluation of Empowerment of Persons with
accessibility in built environment was utilized Disabilities), Government of India DO

23
effectively. To see how many buildings under the No. 12-3/2019/Stats(Pt.)(E12715) dated
AIC target was evaluated. 14.09.2020
1.4 Whether any complaint was raised during April Ministry of Social Justice and
2017 to June 2022 through Sugamya Bharat APP- Empowerment (Department of
crowdsourcing mobile application/any other sources? Empowerment of Persons with
Disabilities), Government of India DO.
no. 1-14003/5/2021-AIC dated
23.02.2021
1.5 Whether all the complaint was redressed timely Ministry of Social Justice and
by the competent authority? To see the details, log in Empowerment (Department of
through app, if it is raised through Sugamya Bharat Empowerment of Persons with
APP and quarterly and Quarterly report of complaints Disabilities), Government of India DO.
received/resolved/pending which was forwarded by No. 1-14003/5/2021-AIC dated
the ministry. 23.02.2021 & CPWD vide O.M No. K-
14011/24/2020-UD Desk dated
06.11.2020
1.6 whether any mechanism was developed by the Ministry of Social Justice and
concerned ministry/CPWD for obtaining feedback Empowerment (Department of
from the users? if so, check last 2 years data for Empowerment of Persons with
measure the satisfaction level of the retrofitted Disabilities), Government of India DO
buildings. No. 4-34/2015-AIC (Part. V) dated
19.05.2021
1.7 Whether CPWD updated/shared the information Ministry of Social Justice and
of the AIC to the Management Information System Empowerment (Department of
(MIS) online monitoring portal (developed by the Empowerment of Persons with
DEPwD) regularly with grading/marking in the MIS Disabilities), Government of India DO
in the remark column with justifying photography? If No. 4-72-2017-AIC(Pt) dated 28.01.2020
so, check the MIS details. & CPWD OM No. PM/DG/442/53 dated
31.07.2020
1.8 Whether status report of target under AIC was CPWD OM No. PM/DG/442/127 dated
sent to DEPwD every 5th of the month if so check the 24.05.2018
December month of for the year 2018-2022,2019,
2020, 2021 & 2022
1.9 Whether CPWD offers continuous training to its CPWD letter No. PM/DG/442/714 dated
engineers/officials to sensitize them for accessibility 01.11.2019 & CPWD OM No. DG/PM/16
features? if so, check the details of training imparted dated 26.11.2018
by CPWD during the period from 2018 to 2022
2.0 Whether all the targets were accomplished within CPWD OM No. PM/DG/442/68(H) dated
the stipulated time period? If so, check the total 01.10.2021 & CPWD OM No.
number of building retrofitted out of 1107 buildings PM/DG/442/126(H) dated 11.11.2021
and check whether CPWD set plan for non-
retrofitting of buildings

24