S.
NO TDR filing Reason Refund Eligibility as per Railway Refund Rules
1 Refund will be processed automatically w.e.f.
Train Cancelled 01/07/2015
2 Train Late More Than Three Hours TDR shall be filed Before the Actual Departure of the
and Passenger Not Travelled. train for availing full refund
3 Train Diverted And Passenger Not TDR shall be filed upto Seventy Two hours of schedule
Travelled departure of the train at passenger’s Boarding station
4 Train Diverted And Train Not TDR shall be filed upto Seventy Two hours of schedule
Touching Boarding Station. departure of the train at passenger’s Boarding station
5 Train Diverted And Train Not TDR shall be filed upto Seventy Two hours of schedule
Touching Destination Station. departure of the train at passenger’s Boarding station.
6 Train Terminated Short Of TDR shall be filed upto Seventy Two hours of
Destination schedule arrival of the train at passenger’s
Destination.
7 Party Partially Travelled (Journey TDR shall be filed upto Seventy Two hours of actual
terminated short of destination) arrival of the train at passenger’s destination and the
Original certificate (GC/EFT) issued checking staff is to
be sent through post to IRCTC.
8 Passenger Not Travelled No refund of fare shall be admissible on the ticket
having confirmed reservation in case ticket is not
cancelled or TDR not filed online upto four hours
before the scheduled departure of the train. No refund
of fare shall be admissible on RAC e-tickets in case the
ticket is not cancelled or TDR not filed online upto
thirty minutes before the scheduled departure of the
train.
9 Party Partially No refund shall be granted on reserved/RAC/waitlisted
Confirmed/Waitlisted And All ticket if it is TDR filed after thirty minutes before
Passengers Did Not Travel. scheduled departure of the train.
10 Party Partially TDR shall be filed upto seventy two hours of actual
Confirmed/Waitlisted And arrival of the train at passenger’s destination and the
Waitlisted Passengers Did Not original certificate (GC/EFT) issued by the ticket
Travel checking staff is to be sent through post to IRCTC.
11 Passenger Not Travelled Due To No refund of fare shall be admissible on RAC e-tickets
Ticket In RAC After Chart in case the ticket is not cancelled or TDR not filed
Preparation. online upto Thirty minutes before the scheduled
departure of the train.
