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Foundation for Organization Theories
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1. Organization, Organizational Theory, and Design
Individuals can define an organization by understanding the people that work in it. Daft
(2021) describes an organization as a goal-oriented social entity designed with deliberate
structures and coordinated activity systems that link to the external environment (p. 14). The
critical element of any organization is its people and their interactions to complete organizational
tasks that will facilitate achieving organizational goals. Other significant elements are
organization buildings and their set of policies and procedures that guide the execution of their
duties (Daft, 2021). Therefore, an organization is a structured social entity involving different
personnel working together to attain shared goals and objectives.
The organizational theory analyzes how social entities work, their patterns and
regularities, efficiency and effectiveness, and ways of improving corporate life. The concept is
paramount when identifying each organization’s correct structure, strategies, and management
frameworks (Daft, 2021). On the other hand, organization design is the configuration of a social
entity outlining the elements that make up various organizational parts and explaining how these
parts fit together for coherent executive functioning (Daft, 2021). Some critical components of
organizational theory and design are goals and effectiveness, structure, culture, change and
innovation, and an organization as an open system. Organizations are open systems because they
interact with external environments by exchanging resources. Organizational structure outlines
the official task, roles, and relationship arrangements in corporations, such as specialization and
centralization, influencing their ability to attain their goals and objectives (Daft, 2021). Culture
highlights the shared beliefs, norms, and values that shape employees’ behaviors, attitudes,
performance, and organizational identity. Therefore, organization theory and design provide
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models that help individuals understand organization dynamics and their external
interdependencies.
2. Efficiency and Effectiveness
An organization can be efficient without being effective. Effectiveness denotes the degree
to which organizations can attain their goals, whereas efficiency refers to the resource quantities
an organization requires to achieve its goals (Daft, 2021). An organization can become efficient
by utilizing the minimum input amount to derive maximum output amounts yet fail to meet some
of its goals. For instance, an organization can minimize the waste it produces, the employees
required, and the financial resources used to manufacture an electronic car. However, this
organization becomes ineffective because the manufactured electronic vehicle does not meet the
values and expectations of its consumers. Bryson (2018) argued that efficiency entails doing
organizational activities right, whereas effectiveness involves doing the right things. In this case,
the organization is efficient because it manufactured the electronic car using minimal resources
but ineffective because it does not meet customer values.
On the other hand, an inefficient organization can still be effective. It is because the
organization can produce high-quality outputs that meet its goals and those of consumers but fail
to cut on the resources it uses in the production. Effectiveness prioritizes attaining organizational
goals and increasing performance, whereas efficiency prioritizes resource optimization (Bryson,
2018). For instance, a petrol-car manufacturer will face resource restraints and operational
incompetence and utilize outdated processes but still manage to manufacture a practical electric
or hybrid car. Other factors, for instance, strong leadership, innovative employees, and market
forces, will push them to deliver the electric car. Thus, the organization is inefficient in the
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electric car manufacturing segment since it focuses on the petrol sector, but it becomes effective
because it manufactures them, meeting the values and expectations of its stakeholders.
3. Scientific Management
Fredrick Winslow Taylor pioneered the concept of scientific management. Daft (2021)
stated that the idea “emphasizes scientific job determination and management practices to
enhance labor productivity and efficiency” (p. 26). Its vital features include standardization,
incentive systems, specialization, labor division, and choosing and training personnel.
Standardization entails enforcing standard operating procedures for organizational functioning,
ensuring improved productivity by reducing inefficiencies (Merkle, 2022). Incentive systems
offer employees rewards for meeting or exceeding corporate set standards, motivating them to
work hard and smart towards meeting organizational goals. It also emphasizes choosing and
training employees to equip them with skills that will ensure they carry out their skills
effectively. It also advocates for breaking down work and assigning employees based on their
abilities facilitating operation streamlining and increased productivity.
Organizations use scientific management principles to increase their productivity and
efficiency. They use the concept to facilitate work process analysis enabling task breakdown,
time used to complete them, and most effective completion techniques. It also facilitates process
standardization, establishing the standard tools, techniques, and personnel for carrying out an
activity and ensuring consistency and variations in task completion. It also facilitates incentive
system implementations that will motivate personnel to complete their standard allocations and
meet organization objectives (Merkle, 2022). It enables linking performance with rewards
encouraging employees to work hard and increase productivity. Scientific management
facilitates the specialization of employees and the division of labor among them. It ensures that
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an organization assigns various tasks to its employees based on their skills and capabilities,
ensuring maximum leveraging of their abilities and increased effectiveness and efficiency.
Therefore, by applying its principles, organizations use scientific management to attain high
productivity, prosperity, and objectives.
#4. SWOT Analysis as a Tool for Setting Organizational Goals and Strategies
SWOT analysis thoroughly examines strengths, weaknesses, opportunities, and threats
influencing organizational performance. An organization’s top management can use this analysis
tool to develop strategies and goals for their firm. The analysis allows the administration to
identify its strengths and opportunities, allowing them to set their goals. Strengths manifest
where the organization thrives, whereas the weaknesses depict the sectors where the entity
requires improvement (Daft, 2021). When the management understands these internal factors,
they set new goals to exploit their strengths while trying to bridge their weaknesses. For instance,
an electric car manufacturer has the strength of using high technology in its production process,
which allows it to bridge the weakness of manufacturing complications and inability to meet the
demand that can affect its brand value. Therefore, the company will set its electric car production
goal liaising on its high technology prowess to alleviate manufacturing complications.
Alternatively, SWOT analysis is effective in helping the top management in developing
organizational strategies. The analysis helps identify external opportunities an organization can
exploit and threats limiting corporate progress in its ecosystem. The understanding enables the
top management to craft effective strategies that will allow the organization to align its external
environment efforts towards leveraging the opportunities and alleviate or remain prepared for
possible threats. For instance, a multinational electric car manufacturer’s opportunities include
expanding its sales into untapped markets like the Asian market. However, the top management
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will remain aware of the threat of extensive competition from other electric and alternative fuel
vehicle manufacturers. It will ensure the implementation of strategies allowing it to enter the
Asian market while cautioning itself against competition.
#5. Case Analysis
Although Millier Machine Parts and Services has managers with practical ideas about
solving their problems, they are embroiled in turmoil because of their differences concerning
company strategies. However, managers can tackle their differences by establishing effective
organizational communications that allow the collection of suggestions from different managers.
Improved communication will ensure that all managers are equipped with relevant corporate
information, for instance, finance reports to foster collaboration and eliminate misunderstandings
between the officials.
The company can also adopt an internal process emphasis that prioritizes structural
control and organizational focus. It will facilitate the formulation of a stable corporate
environment that maintains order. Daft (2021) stated that organizations that want to keep their
internal emphasis enable the meshing of multiple departmental activities to ensure high
productivity without any external environment consideration. The company managers will
observe internal emphasis, ensuring they remain orderly as they exchange divergent opinions
about organizational strategies to reach a common conclusion.
Further, the managers should consider collaborative decision-making to tackle their
strategy differences. The managers will create a forum or meeting to share different viewpoints
allowing the manufacturing vice president, finance director, and marketing director to exchange
opinions. The exchange will allow them to develop a holistic perspective toward corporate
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strategies. Further, the forum will allow them to focus on their shared goals instead of strategic
differences. Although the managers have strategic differences, they will align their shared efforts
toward increasing corporate profitability, growth, and consumer gratification. Therefore,
managers can prioritize attaining organizational goals and putting aside differences concerning
organizational strategies by making decisions collaboratively.
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References
Bryson, J. M. (2018). Strategic planning for public and nonprofit organizations: A guide to
strengthening and sustaining organizational achievement. John Wiley & Sons.
Daft, R. L. (2021). Organization theory and design. Cengage learning.
Merkle, J. A. (2022). Management and Ideology: The Legacy of the international scientific
management movement. Univ of California Press.