Amos (03/04/2023, [Link]): Hi dostan, I'm just connecting to the chat so I can
help you with your query.
John (03/04/2023, [Link]): Hi dostan, I'm just connecting to the chat so I can
help you with your query.
dostan (03/04/2023, [Link]): hi
John (03/04/2023, [Link]): Thank you for contacting Zalando
dostan (03/04/2023, [Link]): i just wanted to change the address
John (03/04/2023, [Link]): I understand that you would like to change your
address on an order delivery since there is a mistake and I will look into this and
advise
John (03/04/2023, [Link]): Kindly share the order number with me
dostan (03/04/2023, [Link]): 10104475167171
dostan (03/04/2023, [Link]): this is the order number
John (03/04/2023, [Link]): Please be advised that your order is already packed
and hence unable to edit your address nor cancel the order so that you would
continue to order with the correct address.
John (03/04/2023, [Link]): Please be advised that if the delivery for your order
is impossible, this shall be returned back to us and we shall refund you for the
same
John (03/04/2023, [Link]): Kindly give it a day or two so that this can be
shipped and we shall contact the courier for a correct delivery address
John (03/04/2023, [Link]): I hope this is in order
dostan (03/04/2023, [Link]): Yes. thanks a lot. i hope everything is going to be
okay
John (03/04/2023, [Link]): Thank you and lovely day ahead. All will be well.
dostan (03/04/2023, [Link]): Thanks a lot. You too have a nice day
John (03/04/2023, [Link]): You too for your time.
