‘Std.-12 : Computer Studies + 4. Introduction to E-Commerce * © Sona Prakashan Textual Exercise : MCQs Choose the most appropriate option from those given below : Which of the following is an example for online bookstore ? [M-18] (A) Amazon () ircte (© Gmail (D) yahoo Which of the following is newspaper that exists on the Internet in digital form ? [0-16] (A) 1-newspaper (B) Internet-newspaper (© www-newspaper (D) E-newspaper Which of the following is the process of buying and selling products by offering the customers to bid the price ? [M-17] (A) Marketing (B) Auction (©) Bookshop (D) Booking Which of the following is known as the process of conducting the banking transactions over the Internet ? (A) Auction (B) Bidding (©) Net banking (D) www-banking Which of the following is a feature of traditional commerce ? (A) Operates within a certain period of time or during business hours. (B) Advertising of the product is done electronically (©) E-payments systems are used for receiving payment (D) Customers can browse through products and offers. Which of the following is a feature of E-commerce ? (A) Operates within a certain period of time or during business hours, (8) No sharing of information with competitors. (C) Location renting or purchasing (D) Advertising of the product is done electronically Which of the following is not an advantage of E-commerce ? [0-16] (A) Lower cost (B) Conduct business 24 x 7 (© Security () No geographical limitations Which of the following is a disadvantage of E-commerce ? (A) Privacy (B) Improved customer service (© Speed (D) Conduct business 24 x 7 [ans (85)10. il. 12, 13. 14, 15. ANS. Std.-12 : Computer Studies * 4. Introduction to E-Commerce * © Sona Prakashan Which of the following E-commerce business model refers to business and organizations that sell products or services to consumers over the Internet using websites ? [0-16, M-18} (A) Business to Consumer (B2C) (B) Business to Business (B2B) (©) Consumer to Business (C2B) (D) Government to Business (G2B) Which of the following E-commerce business model refers to activities between different business partners ? (A) Government to Business (G2B) __(B) Consumer to Business (C2B) (© Business to Business (B2B) (D) Business to Consumer (B2C) Which of the following is a good example of C2C model ? (A) Auction sites (B) E-newspaper (© Online purchasing (D) Information services Which of the following E-commerce business model refers to E-commerce activities involving transactions between and among the consumers ? (A) Government to Business (G2B) (B) Consumer to Consumer (C2C) (C) Business to Business (B2B) (D) Business to Consumer (B2C) Which of the following E-commerce business model involves reverse auctions where the consumers determine the prices of the products or services ? (A) Consumer to Business (C2B) (B) Business to Business (B2B) (© Consumer to Consumer (C2C) _(D) Government to Business (G2B) Which of the following E-commerce business model is also a part of E-governance ? (A) Business to Business (B2B) (B) Consumer to Business (C2B) (C) Consumer to Consumer (C2C) (D) Government to Citizen (G2C) Which of the following E-commerce business model refers to online non- commercial communication between the Government agencies, organizations and departments with other Government agencies, organizations and departments ? (A) Business to Business (B2B) (B) Consumer to Business (C2B) (C) Government to Govenment (G2G) (D) Consumer to Consumer (C2C) [86]8. Std.-12 : Computer Studies + 4. Introduction to E-Commerce * © Sona Prakashan Exam Oriented MCQs 4.1 INTRODUCTION Choose the most appropriate option from those given below : Which devices have changed the way we used to access information ? (A) Internet and Automobiles (B) Automobiles and Games (© Business and Marketing (D) Internet and Mobile In which era, we are living? (A) Era of Games (B) Era of Global market (© Era of Information (D) Era: of business organizations Which is/are the source/s of information? (A) Radio, Television (B) Newspapers (© Internet (D) AA, B& C Which kind of website provides information regarding various courses, course content, students and its faculties ? (A) Educational (B) Business organization (C) E-commerce (D) Global marketing Which kind of website provides information regarding their products, features of the product, their suppliers, how to order the products etc. ? (A) Institute (B) Business organization (©) Education (D) None of these Due to which, internet has become popular among the individuals as well as business organizations? (A) Development in telecommunication infrastructure (B) Software technologies (C) Both A & B (D) Global market Which of the following has become popular among the individuals as well business organizations? (A) Internet (B) Speed of delivery (© Selling of product (D) Catalogue What is considered as revolution in business nowadays ? (A) Catalogue (B) Trading of goods (©) Internet (D) Customer service [87]10. 1. 12, 13. 14, 15. 16. 17. 18. Std.-12 : Computer Studies * 4. Introduction to E-Commerce * © Sona Prakashan What is E-commerce ? (A) The use of Internet for conducting business activities (B) The use of latest machines in business activities (C) Categorized the products (D) ANA, B&C Which of the following is a modern business methodology ? (A) Internet (B) Mobile (©) Attractive catalogue (D) E-commerce Which facility increases the speed of delivery ? (A) E-newspaper (B) E-commerce (©) Business models (D) Business organisations Which of the following allows people to rise above the barriers of time & distance and take the benefit of global markets and business opportunities ? (A) Business organisations (B) Global stock market (C) E-commerce (D) Virtual memory Which of the following is the fastest growing method of trading world wide? (A) Online Auction (B). E-newspaper (©) Internet bookshops (D) Selling the products through websites 4.2 APPLICATIONS OF E-COMMERCE Which option creates a whole world of global village from where anyone can buy anything, anytime and from anywhere ? (A) E-commerce (B) Traditional commerce (C) Business models (D) Virtual business In which of the following fields E-commerce is widely used ? [0-16] (A) Auctions of goods (B) Banking (©) Insurance (D) AIA, B&C 4.3 INTERNET BOOKSHOPS Which of the following is one of the first applications of E-commerce on Internet ? [M-17, 18] (A) Electronic newspapers (B) Internet bookshop (© Online auctions (D) Online billing Which kind of facilities are available in online bookstores ? (A) Pictures of the cover page (B) Description of the book (© Reviews of the customers (D) AIA, B&C How can we search any book online ? (A) By Title of the book (B) By Author's name (© By Publication name ©) All, A, B&C [88]19. 20. 21. 22. 23. 24. 25. 26. 27. Std.-12 : Computer Studies * 4. Introduction to E-Commerce * © Sona Prakashan Which kind of details need to be displayed in online bookstores? (A) Category wise book list (B) Reviews of other customers (© Picture of cover page (D) AIA, B&C OR (A) Description of books including number of pages (B) Discounts (© Author's name (D) ALA, B&C Which of the following is not an example of online book store ? [N-15, M-16, 0-16] (A) Amazon.com (B) Washington post (© Shopping.indiatimes.com (D) Both B & C 4.4 ELECTRONIC NEWSPAPER E-newspaper is abbreviation of (A) Electrical newspaper (B) Elective newspaper (C) Electronic newspaper (D) Electronic media newspaper What are the advantages of E-newspaper over printed newspaper ? (A) Can give up-to-date news on the issues happening worldwide (B) Can search for the news as per interest (©) Removes the hassle of printing process (D) AIA, B& C Which of the following removes the hassle of printing process and further help in reducing the cost? (A) Electronic newspaper (B) Global market (© Speed of internet (@) Electronic gadgets Which of the following is the example of E-newspaper ? (A) www.mybids.in (B) wwwebay.com (C) www.washingtonpost.com (D) www.buybooksindia.com 4.5 ONLINE AUCTIONS Which type of auctions has limited participation of people ? (A) Traditional (B) Online (C) Both A & B. (D) None of these When the auction mechanism is implemented using E-commerce technologies which allow the people to bid on Internet is called [0-14, N-15, M-15] (A) Traditional Auction (B) Online Auction (C) Trading (D) None of these OR From the following which E-commerce business model involves reverse question where the consumers determine the prices of the product or services ? (M-16] (A) Register (B) Online auction (©) Shop of Books (D) Sales and Marketing Who is “seller” in Online Auction ? (A) The person who bid for a product (B) The person who create that auction website (© The person who place a product for auction (D) The person who call for purchase [ANS.> 19. (D) 20. (B) 24. (C) 22. (0) 23. (A) 24. (C) 25. (A) 26, (8) 27. (C) (89)Std.-12 : Computer Studies * 4. Introduction to E-Commerce * © Sona Prakashan 28. Who is “bidder” in Online Auction ? (A) The person who create that auction website (B) The person who host the website (C) The person who bid for a product for auction (D) The person who design such type of site 29. What is essential, when you want to sell an item through an Online Auction site ? IM-15] (A) To create own website (B) To get registered with the site (©) To be a member of particular business house (D) To pay fixed amount for own product first 30. Who can get the advantage of getting best price for their products ? (A) Seller (B) Bidder (C) ISP provider (D) WWW 31. Who can save the time to get the product of their choice ? (A) Seller (B) Microsoft (C) ISP provider (D) Bidder 32. Which of the following is famous Online Auction website ? [M-15, 18] (A) www.amazon.com (B) wwwebay.com (B) www.washingtonpost.com / www.mybids.in (D) www.indiatimes,com 33. Which of the following is not a proper example of Online Auction website ? () www.ubid.com (B) www.mybids.com (C) www.homeshop18.com () www.onlineauction.com 4.6 MARKETING AND SELLING $4. What is provided online by company over Internet for better marketing ? (A) Price list (B) Product catalogue (C) SMS facility (D) E-bill 35. Which of the following information are displayed in online catalogue ? (A) Categories of product with images (B) Brief description of products (C) Features of the product (D) AIL A, B & C 36. Where can people add products, after selecting it online ? (A) Shopping cart (B) Trolley (©) Basket (D) Website's Home page 37. Which information user needs to provide while check out ? (A) Catalogue of all products (B) Images of products (C) Shipping details (D) AA, B& C 38. Which of the following website gives all the information related to various trains ? (A) wwwaircte.co.in (B) www.flipcart.com (C) wwwairctc.com (D) www.onlineticket.com 39. Which website provides facilities for booking tickets and payment for it online? (A) www.ebay.com (B) www.railway.com (C) www.tickets.com (D) www. 28 2 o 240. 41. 42. 43. 45. 46. 47. 49. 50. 51. Std.-12 : Computer Studies » 4. Introduction to E-Commerce * © Sona Prakashan What will be provided to user, once the ticket is booked on the IRCTC website? (A) E-copy of ticket via mail (B) E-copy of ticket via SMS [N-15] (C) Both A & B (D) Hardcopy of ticket via courier Which of the following is not a popular website for marketing and selling ? (A) www.makemytrip.com (B) wwwpnbindia.in (©) wwwhomeshop18.com (D) www.myntra.com 4.7 ONLINE BILLING Which method is used by companies to send customer's bill in online billing ? (A) Bill book (B) Net banking (©) E-mail (D) Transaction book Which method is used by customers to pay online ? (A) Cheque (B) Demand Draft. (©) ATM card (D) Net Banking Which of the following company send bills to its customers online ? (A) BSNL (B) TCS (©) WIPRO (D) Infosys 4.8 INFORMATION SERVICES Which facility of internet is used by educational institutes and universities ? (A) Support services (B) Information services (© E-billing (D) Marketing and selling Which facility is used by students to view their results from anywhere ? (A) Net Banking (B) Support services (C) Information services (D) Both B& C Which of the following facilities are available with Information services ? (A) Forms (B) Examination results {N-15] (©) Examination Schedule (D) ALA, B&C Notices and reminders sent to the customer by the companies or bank is example of which service ? [M-18] (A) Marketing (B) Auction (© Information Service (D) Support Service 4.9 SUPPORT SERVICES Why support services become important in last decade ? (A) Due to Net banking (B) Due to the huge technology changes (C) Due to wide range of products (D) Due to E-billing Which facility of internet is used by customers to track the status of online complaints ? : (A) Support services (B) E-newspapers (©) Marketing and Selling (©) Online auction Which online services are provided by software companies to their customers? (A) Configuration (B) Problem in installation (N-15) (© Use (D) All A, B&C [91]52. 53. 54, 55. 56. 57. 59. 60. 61. [ans> Std.-12 : Computer Studies * 4. Introduction to E-Commerce * © Sona Prakashan Which online facility is provided by Hardware vendor to their customers ? (A) Updates of software (B) Configuration © Software drivers (D) E-payment 4.10 NET BANKING Which of the following is gaining popularity day by day ? (A) E-newspaper (B) Net Banking (©) Support services (D) Information services What is the name of the process of conducting the banking transactions over the Internet ? [0-16] (A) Online banking (B) Information services (B) Support services (D) Electronic services Which of the following services are available in Online banking ? [0-14, M-18] (A) Find status of transactions (B) Transfer the money from one account to another (C) Check account balance at any time (D) ALA, B & C In Online banking services what is provided to customer, with which he can perform all the banking activities ? (A) URL (B) Password (C) Passbook (D) Cheque book What is the another name of Net Banking ? (A) Electronic banking (B) Online services (© Information services (©) Support services Which of the following are websites for online banking ? (A) www.iob.in (B) www.pnbindia.in (©) wwwdenabank.co.in (D) ALA, B& C OR (A) wwwcentralbankofindia.co.in (8) wwwbankofbaroda.co.in (C) wwwonlinesbi.com (D) ALA, B& C 4.11 TRADITIONAL COMMERCE Vs. E-COMMERCE Im which kind of commerce the businesses have to compete within a single industry and limited geographical area ? (A) E-commerce (B) Online Commerce (©) Traditional commerce (D) Internet commerce “No sharing of information with competitors” is a feature of which kind of commerce ? (A) E-commerce (B) Traditional (C) Internet (D) Register “Reduce the per transaction cost” is a feature of which kind of commerce ? (A) Traditional (B) Manual (C) E-commerce (D) AIA, B&C [92]62. 64. 67. Std.-12 : Computer Studies * 4. Introduction to E-Commerce * © Sona Prakashan Merchants with their years of experience create the store design that helps to convince the customer to purchase a product. This arrangement of products, store design and layout is called .. (A) Merchandising (B) Global marketing (©) Traditional commerce (D) Security Which can be difficult to implement over internet? (A) Art of merchandising (B) Privacy (©) Security (D) Global marketing Which of the following is/are common feature/s of traditional commerce? (A) No sharing of information with competitors [0-14, N-15, M-18] (B) Operates within a certain period of time or during business hours (C) Hiring of sales persons, sales manager (@) All A, B&C Which of the following is/are the features of E-commerce? (A) Advertising of the product is done electronically (B) Customers can browse through products catalogue and available offers (C) Goods are delivered to the customer within few days (D) AIA, B& C OR (A) E-payments systems are used for receiving payment (B) Reduces the per transaction cost (C) Reduces the time taken to perform an overall transaction (D) ALA, B&C 4.12 E-COMMERCE IN INDIA Who has opened up new horizons and opportunities for millions of people ? (A) E-commerce (B) E-newspapers —(C) E-billing () Net banking What has make a drastic change in lifestyles of the people of rural parts of India? (A) Lower prices of products (B) Delivery on time (©) Internet (D) Industry experts Which of the following are the key factors for the growth of E-commerce in India? (A) Growth of technology such as intemet connections, broadband and 3G Services etc. (B) Increase in use of mobiles devices IN-15, 0-16] (© Availability of much wider product range (D) ALA, B& C OR (A) Busy lifestyles, traffic congestion and lack of time for traditional shopping (B) Lower prices compared to brick and reduced inventory (© Evolution of the online marketplace’ model with sites like eBay, Flipkart etc. (D) ALLA, B&C [ANS;> qG2eAlmmstaie)mpStytD pata (O beast (otamszaiCemeia(O) [93]69. 70. 71. 72, 73. 74, 75. 76. 77. 78. 79. 80. 81. Std.-12 : Computer Studies * 4. Introduction to E-Commerce * © Sona Prakashan Which of the following is a key factor of E-commerce ? (A) Hiring of sales persons, sales manager (B) Operates within a certain period of time or during business hours (©) No sharing of information with competitors (D) Availability of much wider product range Which of the following is not a property of E-commerce ? [0-16] (A) Spreads to limited are only (B) Auction of goods (C) Trading of goods (D) spreads across many other developing area for doing business and other activities Which of the following is not an online store ? (A) Dominos (B) PayTM (C) Myntra (D) IRCTC Which option is the most preferred method in India ? (A) ATM (B) Net Banking (C) Cash-on-delivery (D) Demand draft How many percentage of Indian E-commerce business uses cash-on-delivery mechanism ? (A) 100 % (B) 80% © 50% (D) 75% Which option of payment gives facility to customer to reject products at the point of delivery? (A) Cash-on-delivery (B) Credit card (C) Debit card (D) Net banking 4.13 ADVANTAGES OF E-COMMERCE “The business activities do not remain time bound”. Is the advantage/ disadvantage of E-commerce ? (A) Sometime disadvantage (B) Always disadvantage (C) Advantage (D) None of these Which of the following is not an advantage of E-commerce? [O-14, N-15] (A) Privacy (B) Speed (©) Teamwork (D) Lower cost Who can give better and quicker customer service ? (A) Telephone —(B) E-commerce _(C) Internet (D) Support services Which of the following option helps organizations to work together ? (A) Modem (B) Internet (C) Payment gateways (D) E-commerce Which of the following is one of good example of teamwork, which help people to exchange information ? (A) E-newspapers (B) E-bill (C) E-mail (D) Online auction Which of the following benefits are provided to the society by E-commerce ? (A) Buy from home, office or any place (B) Health cure services (N-15] (© Distance learning and education (D) All A, B& C 4.14 LIMITATIONS OF E-COMMERCE Which of the following is not a limitation of E-commerce ? (M-16, M-17] (A) Resistance to change (B) Speed (C) Initial cost (D) Lack of trust (94)82. 85. 86. 87. 88. 89. 90. 91. ‘92. 93. Std.-12 : Computer Stu What is needed to understand the way of conducting the business using E-commerce ? + 4, Introduction to E-Commerce * © Sona Prakashan (A) Good hardware (B) Staff training (C) Latest software (D) ATM card Which is the primary concern in E-commerce ? (A) Security (B) Initial cost (C) Resistance to change (D) Privacy Which is the serious issue in E-commerce ? (A) Lack of trust () Initial cost (©) Privacy of the customer's information (D) Time for delivery of products Whcih is the most often payment method on E-commerce? (A) Cash (B) Credit card (©) Private services (D) Financialinstitute Which of the following is/are often problems in case of small organizations trying to establish their business online? (A) Timely updates of information _(B) services (© Both A&B (D) Business model 4.15 E-COMMERCE BUSINESS MODELS Which of the following are defined based on the parties involved and the type of business activities or services provided ? (A) Security measures (B) E-commerce (©) Net banking (D) Business models On which basis the classification of business models are done ? (A) Who is selling to whom. (B) Location (C) Services (D) Type of transaction How many business models are most popular amongst all ? (A) 3 (8) 4 O5 (D) 2 What is the full form of B2C ? (A) Beginners To Common people _(B) Business To Communication (C) Business To Customer (D) Beginners To Common business The full form of B2B is.... (A) Basic To Business (B) Basic Towards Basic (C) Beginner's business (D) Business To Business What is the meaning of C2C ? (A) Customer To Core business (B) Consumer To Consumer (C) Core business To Customer (D) Customer To Core Business The full form of C2B is... (A) Consumer To Business (B) Customer To Beginners (C) Customer Towards Business (D) Consumer for business model 4.16 BUSINESS TO CONSUMER (B2C) From the following in which E-Commerce model, sellers can sell products directly to consumers and buyers are individual customers ? [M-18] (A) C2B (B) B2c (C) B2B (D) C2c aaa aaa aa aa aD [95]95. 96. 97. 98. 100. 101. 103. 104. 105. 106. 107. 108. 109. Std.-12 : Computer Studies * 4, Introduction to E-Commerce * © Sona Prakashan Which model is consumer's most likely choice on Internet ? (A) B2B (B) B2C (C) C2c ©) C2B Which services are provided by B2C model ? (A) Online banking (B) Real estate (C) Travel services (D) All A, B&C In which business model, consumers from anywhere can browse and order the products or services anytime? (A) C2B (B) B2B (C) B2C (D) C2c Which of the following website is example of B2C websites ? (N-15, 0-16, 14, M-16, 17] (A) Gswan.gov.in (B) OLX.com (© iob.in (D) rediff.com OR (A) Comodity.com (B) tradeindia.com (C) bidstall.com (D) fabmartcom OR (A) fabmart.com (B) flipkart.com (C) amazon.com (D) all of them In flipkart.com, which button should be pressed to add the book in the shopping cart ? [M-16] (A) Buy this eBook (B) Add (© Add to shopping cart (©) Send to shopping cart In flipkart.com, which button should be pressed to confirm the order ? (A) Confirm (B) Purchase now (C) Place order (D) Pay now In which option we can pay at the time of delivery of product at our address ? (A) Pay Online (B) Payment on Delivery (©) Pay at Home (D) Pay Now 4.17 BUSINESS TO BUSINESS (B2B) . Which business model refers to E-commerce activities between different business partners ? [O-14, M-15, N-15] (A) B2B (B) B2C (©) C2c @) G2c Which of the following are entities in B2B business model ? (A) Seller (B) Buyer (©) Both A&B (D) Bidder Which business model enables the businesses to form E-relationship with their suppliers, distributors and other agents? [0-16] (A) B2B (B) Bac (©) C2c (D) C2B Which business model allows more transparency among the business entities involved ? (A) C2C (B) B2B (©) B2c (D) G2B Which of the following deals with a supplier, a distributor and a wholesaler ? (A) Shop keeper (B) Customer (© Buyer ~ (D) Manufacturers Manufacturers deals with... (A) Distributor (B) Wholesaler. ~—_—_(C) Supplier () All A, B&C Which model is an effective media for managing telemarketing, supply chain, procurement, just-in-time delivery and online services ? (A) G2B (B) B2C (C) B2B (D) Cac Which common business activities of companies can be improved using B2B? (A) Supplier management (B) Inventory management (© Payment management (D) ALA, B&C eee [96]110. 11. 112. 113. 114, 115. 116, 117. 118. 119. 120. 121. 122. 123. Std.-12 : Computer Studies * 4. Introduction to E-Commerce * © Sona Prakashan Which is an effective media for managing telemarketing, supply chain, procurement, just-in-time delivery? (a) C2C (B) B2B (© C2c (D) Bac Which of the following is an example of B2B website ? [M-16, 18] (A) Commodity.com (B) Quikr.com (C) Flipkart.com (D) OLX.com 4.18 CONSUMER TO CONSUMER (C2C) Which model refers to E-commerce activities involving transactions between and among the consumer ? (0-16, M-17] (A) B2c (B) C2c (© G2c () B2B Which model can classify advertisement without the involvement of third party ? (A) B2B (B) B2C (©) C2c () G2G In which type of website any internet user can become a vendor or purchaser ? (A) G2B (B) B2B (© Gec (D) C2c Which sites are good examples of C2C model 2 (A) Training (B) News (©) Auctions (D) Telemarketing Which is the example of C2C website ? [N-15, M-18] (A) Commodity.com (B) Tradeindia.com (C) Flipkart.com (D) OLX.com 4.19 CONSUMER TO BUSINESS (C2B) Which model involves reverse auctions ? (A) C2C (B) C2B (C) G2B (D) G2G In which model of E-commerce consumers have a choice of a wide range of products and services ? (A) C2B (B) Cac (© BB () G2G Which model helps in reducing the bargaining time while increasing flexibility for both the consumer and the company ? (A) B2C (B) B2B (C) C2B (D) C2C Which of the following is/are example/s of C2B website ? [0-14, M-17] (A) Bidstall.com (B) JeetLe.com (C) Both A & B (D) OLX.com What is the full form of G2B ? (A) Government To Business (B) Government To Beginners (C) Governance To Business (D) Go To Business The full form of G2C is... (A) Government To Consumer (B) Government To Citizen (© Government To Customer (D) Governing Body of Citizens What is the meaning of G2G ? (A) Go To Government (B) Government To Games (C) Government To Gold business (D) Government To Government [97]124. 125. 126, 127. 129, 130. 131, 132. 133. 134, Std.-12 : Computer Studies * 4. Introduction to E-Commerce * © Sona Prakashan 4.20 GOVERNMENT TO BUSINESS (G2B) Which of the following refers to the services and information provided by the government to the business organizations through vast network of government websites ? [0-14] (A) G2c (B) G2G (©) G2B (D) c2c Which kind of information is provided by G2B model to business organization ? (A) Business policies (B) Approvals for starting the business (©) Setup requirement ©) Al A, BAC Which of the following is a website of Income Tax Department of Government of India ? (A) www.incometaxindia.gov.in (B) www.incometax.com (C) wwwJndiaincometax.com (D) www.Indiaincometax.gov.in Which E-commerce model is a part of E-governance initiative ? (A) G2c (B) G2B (©) G2G (D) B2B + All the rules related to tax, different forms and facility for submission of online fax returns services are provided in which type of model ? [M-18} (A) c2c (B) C2B (©) B2c (D) G2B 4.21 GOVERNMENT To CITIZEN (G2C) Which of the following E-commerce model is a part of E-goverence ? [0-16] (A) G2B (B) G2c (© G2G () C2G What is the objective of G2C E-commerce model ? A) To provide good and effective services to individual citizen (B) To provide prices of all items (©). To provide all kind of education related forms (D) To provide information related to public places Which kind of information is provided by G2C model ? (A) Regarding various welfare schemes (8) Different application forms to be used by citizens (©) Regarding various government departments ©) All A, B&C Which of the following network is developed by the Gujarat Government ? [M-16] OR Which network is developed by the Gujarat Government to provide information regarding various government departments, different application forms to be used by citizens ? [M-17] (A) E-Gujarat — (B) Gujaratinfo.gov_(C) GSWAN (D) Gujinfo.gov.in The Gujarat Government has developed its own network called GSWAN is available online on which website uy [0-14] (A) www.gswan.gov.in (B) www.gswan.com (C) wwgswan.org.in (D) www.gswan.gov The full form of GSWAN is.... (A) Gujarat Service Wide Area Network (B) Government Service World Area Network (©) Government Server Wide Area Network (D) Gujarat State wi (98)135. 136. 137, 138. 139. 1 Std.-12 : Computer Studies * 4. Introduction to E-Commerce * © Sona Prakashan 4.22 GOVERNMENT TO GOVERNMENT (G2G) Which of the following E-commerce’ model refers to online non-commercial communication between the Government agencies ? (A) G2G (B) G2c (© G2B (D) B2B In which kind of non-commercial communication G2G model is used ? [M-15] (A) Organizations and Department with other Government agencies —_[N-15] (B) Organizations and departments (© Both A&B (D) Rules of purchase Which model/s is/are most widely used models among all the E-commerce models? (A) G2C (B) B2B (©) G2G (D) G2B In Which model consumers are other companies ? (A) G2c (B) B2B (C) B2C (D) C2B In which model the consumers are individuals ? (A) G2B (B) B2B (C) C2C (D) B2C Most Important Questions Choose the most appropriate option from those given below : What is considered as revolution in business nowadays ? (A) Catalogue (B) Trading of goods (©) Internet (D) Customer service What is E-commerce ? (A) The use of Internet for conducting business activities (B) The use of latest machines in business activities (© Categorized the products (D) AIA, B&C Which of the following is one of the first applications of E-commerce on Internet ? (A) Electronic newspapers (B) Internet bookshop (© Online auctions (D) Online billing E-newspaper is abbreviation of..... (A) Electrical newspaper (B) Elective newspaper (© Electronic newspaper (D) Electronic media newspaper Which are the advantages of E-newspaper over printed newspaper ? (A) Can give up-to-date news on the issues happening worldwide (B) Can search for the news as per interest RS 2 2 30) 4 50) [99]10. nh. 12. 13. 14. 15. Std.-12 : Computer Studies * 4. Introduction to E-Commerce * © Sona Prakashan (C) Removes the hassle of printing process (D) All A, B & C Who is “seller” in Online Auction ? (A) The person who bid for a product (B) The person who create that auction website (©) The person who place a product for auction (D) The person who call for purchase Who is “bidder” in Online Auction ? (A) The person who create that auction website (B) The person who host the website (C) The person who bid for a product for auction (D) The person who design such type of site Which of the following information are displayed in online catalogue ? (A) Categories of product with images (B) Brief description of products (©) Features of the product @) AIA, B&C Which of the following website gives all the information related to various trains ? (A) wwwaircte.co.in (B) wwwflipcart.com (C) www.irctc.com (D) wwwonlineticket.com Why support services become important in last decade ? (A) Due to Net banking (B) Due to the huge technology changes (© Due to wide range of products (D) Due to E-billing Which of the following is gaining popularity day by day ? (A) E-newspaper (B) Net Banking (© Support services (D) Information services What is the name of the process of conducting the banking transactions over the Internet ? (A) Online banking (B) Information services (B) Support services (D) Electronic services In which kind of commerce the businesses have to compete within a single industry and limited geographical area ? (A) E-commerce (B) Online Commerce (C) Traditional commerce (D) Internet commerce Who has opened up new horizons and opportunities for millions of people ? (A) E-commerce (B) E-newspapers — (C) E-billing (D) Net banking Which of the following is a key factor of E-commerce ? (A) Hiring of sales persons, sales manager (B) Operates within a certain period of time or during business hours (© No sharing of information with competitors (D) Availability of much wider product range [ANS> 6. (C) 7. (C) 8. (0) 9.(A) 10. (6) 11. (8) 32. (a) 13. (€) 14. (A) 15. (0) [100]16. 17. 18. 20. 21. 2. 23. 24. 25. Std.-12': Computer Studies * 4. Introduction to E-Commerce * © Sona Prakashan Which option is the most preferred method in India ? (A) ATM (B) Net Banking (C)_Cash-on-delivery (D) Demand draft How many percentage of Indian E-commerce business uses cash-on-delivery mechanism ? (A) 100 % (B) 80% © 50% (D) 75% Which of the following is one of good example of teamwork, which help people to exchange information ? (A) E-newspapers (B) E-bill (© E-mail (D) Online auction Which is the primary concern in E-commerce ? (A) Security (B) Initial’ cost (©) Resistance to change (D) Privacy Which is the serious issue. in E-commerce ? (A) Lack of trust (B) Initial cost (©) Privacy of the customer's information (D) Time for delivery of products Which of the following are defined based on the parties involved and the type of business activities or services provided ? (A) Security measures (B) E-commerce (©) Net banking (D) Business models On which basis the classification of business models are done ? (A) Who is selling to whom (B) Location (©) Services (D) Type of transaction Which model is consumer’s most likely choice on Internet ? (A) B2B (B) Bac (© C2c (D) C2B In flipkart.com, which button should be pressed to add the book in the shopping, cart? (A) Buy this eBook (B) Add . (© Add to shopping cart (© Send to shopping cart Which of the following are entities in B2B business model ? (A) Seller (B) Buyer (C) Both A & B (D) Bidder (101)10. Std.-12 : Computer Studies » 4, Introduction to E-Commerce * © Sona Prakashan Self-Evaluation Test In which business model, consumers from anywhere can browse and order the products or services anytime? (A) C2B (B) B2B (©) B2C (D) C2c Which of the following has become popular among the individuals as well business organizations? (A) Internet (B) Speed of delivery (©) Selling of product. (D) Catalogue What is provided online by company over Internet for better marketing? (A) Price list (B) Product catalogue (C) SMS facility (D) E-bill In Online banking services what is provided to customer, with which he can perform all the banking activities? (A) URL (B) Password (C) Passbook (D) Cheque book Which of the following is a modem business methodology? (A) Internet (B) Mobile (C) Attractive catalogue (D) E-commerce How many percentage of Indian E-commerce business uses cash-on-delivery mechanism? (A) 100 % (B) 50% © 80% (D) 75% Which of the following is not an advantage of E-commerce? (A) Privacy ©) Speed (© Teamwork (D) Lower cost Which is the example of C2C website? (A) Commodity.com (B) Tradeindia.com (© Flipkart.com (@) OLX.com Which method is used by companies to send customer's bill in online billing? (A) Bill book (B) Net banking —(C) E-mail (D) Transaction book Which of the following is not an online store? (A) IRCTC (B) PayTM (C) Myntra (@) Dominos [102]Std.-12 : Computer Studies * 4. Introduction to E-Commerce * © Sona Prakashan 11. The full form of G2C is.... (A) Government To Consumer (B) Government To Citizen (©) Government To Customer (D) Governing Body of Citizens 12. Which kind of information is provided by G2B model to business organization? (A) Business: policies (B) Approvals for starting the business (© Setup requirement (D) AA, B&C 13. Which of the following is not an advantage of E-commerce? (A) Lower cost (B) Conduct business 24 x. 7 (© Security (D) No geographical limitations 14. Which of the following is a good example of C2C model? (A) Auction sites (B) E-newspaper (C) Online purchasing (D) Information services 15. Which of the following known as the process of conducting the banking transactions over the internet? (A) Auction. (B) Bidding (© Net banking (D) www-banking OMR ANSWER SHEET -——_ toAO™BONCONDO 9A OnBOncOnDO 20A0"BO"cOnDO 10°AO"BONCOmDIO: 3ENAOBIONCONDIO) 1 AO BO"CO" DO aAOsBOncOnDO) 12, AO’ BO, cO™DO smeaOrBOrcOmDO 139A OnBOnmCcO™DO: 6 AC "BONCOmDO 149A ONBOmCOmDO) T™=ACZBONCONDIO: 45HAONBIOncOmDO) 8 AO"BOTCO™DO™ Obtained Marks = [103]