Ver 1.0.

0 04/2009
Ver 2.0.0 07/2014

U120 Urine Analyzer

Service Manual

For professional service engineer only

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Content

1. General Information ................................. 3

1.1 Instruction .......................................... 3
1.2 Components ....................................... 4
2. Service and operation instruction ............ 5
2.1 Service instruction ............................. 5
2.1.1 Sensitivity adjustment ................. 5
2.1.2 Optical Sensor Failure ............... 14
2.2 Data download instruction ............... 19
2.3 Troubleshooting ............................... 20
3. Check and Repair ................................... 26
4. Spare parts.............................................. 37
5. Qulity control ......................................... 39
6. Cleaning and Maintainance ................... 40

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1. General Information

1.1 Instruction

The U120 Urine Analyzer is a reflectance photometer that analyzes the intensity and color of light
reflected from the reagent areas of a urinalysis reagent strip.

This service manual describes the control and repair of the U120 It is only for well-trained service engineer,
who is experienced in repairing and maintaining instruments for -Diagnostic investigations.

The U120 is a precise, calibrated optical measurement system. The listed operations below must be
accomplished with special attention and precision. If spare parts or accessories are needed, it is absolutely
necessary to use only original spare parts for this instrument.

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1.2 Components

1. Keypad 11. Strip Holder Stop

2.Liquid Crystal 12. White Calibration
Display Circle

3. Printer Cover 13. Strip Holder Mount

4. Paper Release Lever 14. USB Port

5. Printer Roller 15. External Printer Port

6. Printer Paper 16. Standard RS Port

7. Printer Cover Pull 17. Power Socket

8. Printer Paper Access
18. Fuses
Slot
9. Strip Holder 19. Power Switch
10.Strip Holder Channel

No. Subassembly
A Printer Unit
B LCD
C Printer board
D Keyboard
E Power Switch Unit
F Data Transfer Cable Unit
G Switching Power Supply
Strip Carrier and Detection Unit
(Including Optical amplify board,
H
strip holder, strip holder amount,
step-motor).
I Main board

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2. Service and operation instruction

2.1 Service instruction

2.1.1 Sensitivity adjustment

The U120 provide the semiquantitivety results. In some special case, adjustment of sensitivity is necessary
as the requirement of users. We do not recommend adjusting the sensitivity before necessary investigation.

Investigation

If any complaint about the sensitivity of U120 urine analyzer, following investigation should be done prior
to any change on analyzer.

1) Repeat the testing for double confirm.

2) Complaints from comparison with visual testing results.
If the difference between U120 and strip visual result is more than one block, false-positive or false
negative, please adjust the setup in U120 to be the same as visual results.

U120 testing results Urine strip visual results Solution

Negative Positive Increase the sensitivity of U120
Positive Negative Decrease the sensitivity of U120
Low positive High positive Increase the intensity of U120
High positive Low positive Decrease the intensity of U120

3) Complaints from comparison with Microscopy

Parameter U120 Microscopic Explaination to users Suggestion

Ascorbic acid or other components Do not adjust the
Positive
Negative in urine interferes the chemistry analyzer.
(Or increased)
reaction. Urinalysis and
Blood
The lysed RBCs will react to urine microscopic are
Negative
Positive strip, but can not be detected under using different
(Or decreased)
microscope. methodology, and
The urine strip only detects one type will get different
Positive white blood cell (leukocyte), but testing results. The
Negative
(Or increased) microscopy will detect all type discrepancy exists
Leukocytes
white blood cells. on all brand
Negative The lysed WBCs will react to urine urianlysis products.
Positive
(Or decreased) strip, but can not be detected under

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microscope.
Urine strips mainly detect the
albumin in the urine.
Urine sediment microscopic detects
Positive
Protein Negative cast, tubules precipitates and gels,
(Or increased)
which may be broken in alkaline
Urine.

4) Complaints from comparison with other competitors

As the urinalysis is for semi-quantitive testing, the difference in +/- one block is acceptable.
U120 testing Competitor
Suggestion Explaination to users
results urine analyzer
Different: explain to users the
different in specification will results
in different testing results.
Compare the Example: Bayer Multistix detect
Negative Positive
specification of our Glucose from 100mg/dL, when
(Or decreased ) (Or increased)
product with Competitor. Roche Combur detects Glucose
from 50mg/dL.
Same: Go to suggestion 2

Different: Explain to users, the

competitor analyzer may have some
problem, since the analyzer testing
results are different from visual
results.
Compare the competitor Same: Explain to users, different
Positive Negative
visual results with brand may have minor difference in
(Or increased) (Or decreased )
analyzer results. sensitivity. Some brands may more
focus on false positive; some brands
may more focus on false negative.
A minor change of U500 sensitivity
is allowed if the users insist to
match with the competitors.

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Rnage boundary Adjustment

Adjust the U120 urine analyzer as following instruction. The range boundaries are specified as interger and
are changed in steps of 50. The upper boundary value of the next range is defined by the lower boundry of
preceding range, to avoid overlap of two ranges.
Example: the upper boundary of LEU 1+ 2450 is the lower boundary of LEU+/-.

The range boundary interfaces can be entered into by password. Each parameter has different interface
showing parameter code, parameter name, and type of strip, default setup, current setup and High/Low
Reflectivity control.

For example:

1) 3600 is the high reflectivity boundary

2) 0200 is the low reflectivity boundary
3) 2600 is the boundary for divide “negative” and “+/-“
4) 24500 is the boundary for divide “+/-“ and “+”
5) 2100 is the boundary for divide “+” and “2+”
6) 1700 is the boundary for divide “2+” and “3+”

Note: *1.The current boundary may be minor different in each analyzer.

2. Adjust the current boundary by increased 50 (or decreased 50) at 1st step. Repeat the testings to
confirm the new boundary after each change. If the range boundary is still unsatisfied, increased
(or decreased) it by 50 again.
3. The final boundary should be in control range
4. The minimum difference between each boundary should be more than 100.
Example: if the upper range boundary for KET(2+) is 820, the upper range boundary for KET 1+
should be higher than 920, and the lower range boundary for KET (2+) should be lower than 720.

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Current
Param Detectio Interface
boundaries Instruction control
eter n Level
(example)

Ref 3600 3600: high reflectivity control

Should be exact the same
control 200 200: low reflectivity control

+50: increase sensitivity.

+/- 2600 2500 – 2650
-50: decrease sensitivity

+50: more 1+ result.( be changed from +/-)

LEU 1+ 2450 2300 – 2550
-50: more +/- result ( be changed from 1+)

+50: more 2+ result.( be changed from 1+)

2+ 2100 2000 – 2200
-50: more 1+ result ( be changed from 2+)

+50: more 3+ result.( be changed from 3+)

3+ 1700 1600 – 1900
-50: more 2+ result ( be changed from 3+)

Ref 3600 3600 high reflectivity control

Should be exact the same
control 200 200: low reflectivity control
NIT
+50: increase sensitivity.
+ 2600 2500 – 2680
-50: decrease sensitivity

Ref 3100 3100: high reflectivity control

Should be exact the same
control 200 200: low reflectivity control

+50: increase sensitivity.

+/- 2000 1900 – 2060
-50: decrease sensitivity

+50: more 1+ result.( be changed from +/-)

URO 1+ 1750 1650 – 1850
-50: more +/- result ( be changed from 1+)

+50: more 2+ result.( be changed from 1+)

2+ 1550 1450 – 1650
-50: more 1+ result ( be changed from 2+)

+50: more 3+ result.( be changed from 3+)

3+ 950 850 – 1050
-50: more 2+ result ( be changed from 3+)

Ref 3400 3400: high reflectivity control

Should be exact the same
control 200 200: low reflectivity control

+50: increase sensitivity.

+/- 2200 2100 – 2250
-50: decrease sensitivity

+50: more 1+ result.( be changed from +/-)

PRO 1+ 1800 1720 – 1920
-50: more +/- result ( be changed from 1+)

+50: more 2+ result.( be changed from 1+)

2+ 1290 1200 – 1350
-50: more 1+ result ( be changed from 2+)

+50: more 3+ result.( be changed from 3+)

3+ 970 900 – 1070
-50: more 2+ result ( be changed from 3+)

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Ref 3800 3800: high reflectivity control

Should be exact the same
control 200 200: low reflectivity control

+50: more 5.0( be changed from 5.5)

5.5 1180 1280 – 1080
-50: more 5.5 ( be changed from 5.0)

+50: more 5.5( be changed from 6.0)

6.0 1310 1210 – 1410
-50: more 6.0( be changed from 5.5)

+50: more 6.5 ( be changed from 6.0)

6.5 2400 2450 – 2350
-50: more 6.0( be changed from 6.5)

+50: more 7.0 ( be changed from 6.5)

PH 7.0 1960 2160 – 1760
-50: more 6.5 ( be changed from 7.0)

+50: more 7.5 ( be changed from 7.0)

7.5 1370 1570 – 1170
-50: more 7.0( be changed from 7.5)

+50: more 8.0 ( be changed from 7.5)

8.0 970 1070 – 870
-50: more 7.5 ( be changed from 8.0)

+50: more 8.5 ( be changed from 8.0)

8.5 680 780 – 580
-50: more 8.0( be changed from 8.5)

+50: more 9.0 ( be changed from8.5)

9.0 480 580 – 380
-50: more 8.5( be changed from 9.0)

Ref 3800 3800: high reflectivity control

Should be exact the same
control 200 200: low reflectivity control

+50: increase sensitivity.

+/- 2500 2400 – 2600
-50: decrease sensitivity

+50: more 1+ result.( be changed from +/-)

BLO 1+ 1600 1500 –1700
-50: more +/- result ( be changed from 1+)

+50: more 2+ result.( be changed from 1+)

2+ 900 800 – 1000
-50: more 1+ result ( be changed from 2+)

+50: more 3+ result.( be changed from 3+)

3+ 550 475 – 650
-50: more 2+ result ( be changed from 3+)

Ref 3800 3800: high reflectivity control

Should be exact the same
control 200 200: low reflectivity control

+50: more 1.025.( be changed from 1.030)

1.030 1730 1630-1830
-50: more 1.030 ( be changed from 1.025)

+50: more 1.020.( be changed from 1.025)

1.025 1450 1350-1550
SG -50: more 1.025 ( be changed from 1.020)

+50: more 1.015.( be changed from 1.020.)

1.020 1270 1170-1350
-50: more 1.020. ( be changed from 1.015)

+50: more 1.010 ( be changed from 1.015)

1.015 860 760-960
-50: more 1.015 ( be changed from 1.010)

1.010 620 +50: more 1.005.( be changed from1.010) 720 – 550

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-50: more 1.010 ( be changed from 1.005)

+50: more 1.005.( be changed from 1.000)

1.005 480 0550 – 0380
-50: more 1.000 ( be changed from 1.005)

Ref 2700 2700: high reflectivity control

Should be exact the same
control 200 200: low reflectivity control

+50: increase sensitivity.

+/- 1650 1580 – 1700
-50: decrease sensitivity

+50: more 1+ result.( be changed from +/-)

KET 1+ 1350 1250 – 1450
-50: more +/- result ( be changed from 1+)

+50: more 2+ result.( be changed from 1+)

2+ 1100 1000 – 1180
-50: more 1+ result ( be changed from 2+)

+50: more 3+ result.( be changed from 3+)

3+ 720 620 – 800
-50: more 2+ result ( be changed from 3+)

Ref 3500 3500: high reflectivity control

Should be exact the same
control 200 200: low reflectivity control

+50: increase sensitivity.

1+ 1650 1550 – 1750
-50: decrease sensitivity
BIL
+50: more 2+ result.( be changed from 1+)
2+ 1240 1140 – 1340
-50: more 1+ result ( be changed from 2+)

+50: more 3+ result.( be changed from 3+)

3+ 980 880 – 1080
-50: more 2+ result ( be changed from 3+)

Ref 3800 3800: high reflectivity control

Should be exact the same
control 200 200: low reflectivity control

+50: increase sensitivity.

+/- 2800 2700 – 2900
-50: decrease sensitivity

+50: more 1+ result.( be changed from +/-)

GLU 1+ 2450 2350 – 2550
-50: more +/- result ( be changed from 1+)

+50: more 2+ result.( be changed from 1+)

2+ 1900 1800 – 2000
-50: more 1+ result ( be changed from 2+)

+50: more 3+ result.( be changed from 3+)

3+ 1100 1000 – 1200
-50: more 2+ result ( be changed from 3+)

Ref 3800 3800: high reflectivity control

Should be exact the same
control 200 200: low reflectivity control

-50: more 3+ result.( be changed from 3+)

3+ 1380 1480 – 1280
ASC +50: more 2+ result ( be changed from 3+)

-50: more 2+ result.( be changed from 1+)

2+ 1100 1200 – 1000
+50: more 1+ result ( be changed from 2+)

1+ 800 -50: increase sensitivity. 900 – 700

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+50: decrease sensitivity

Ref 3800 3800: high reflectivity control

Should be exact the same
control 200 200: low reflectivity control

+50: more 30 (be changed from 10)

30 2160 2060-2260
-50: more 10 (be changed from 30)
ALB
+50: more 80 (be changed from 30)
80 1800 1700-1900
-50: more 30 (be changed from 80)

+50: more 150 (be changed from 80)

150 1500 1400-1600
-50: more 80 (be changed from 150)

Ref 3400 3400: high reflectivity control

Should be exact the same
control 200 200: low reflectivity control

+50: more 50 (be changed from 10)

50 1700 1600-1800
-50: more 10 (be changed from 50)

+50: more 100 (be changed from 50)

CRE 100 1300 1200-1400
-50: more 50 (be changed from 100)

+50: more 200 (be changed from 100)

200 980 880-1080
-50: more 100 (be changed from 200)

+50: more 30 (be changed from 200)

300 650 550-750
-50: more 200 (be changed from 300)

Ref 3800 3800: high reflectivity control

Should be exact the same
control 200 200: low reflectivity control

+50: more 10 (be changed from 4)

10 2750 2650-2850
-50: more 4 (be changed from 10)

+50: more 20 (be changed from 10)

CA 20 2490 2390-2590
-50: more 10 (be changed from 20)

+50: more 30 (be changed from 20)

30 2170 2070-2270
-50: more 20 (be changed from 30)

+50: more 40 (be changed from 30)

40 1880 1780-1980
-50: more 30 (be changed from 40)

1. The first 8 digits for each parameter should not been changed unless informed by manufacturer.
1) the first 4 digits are for “High Reflectivity”, and 5th-8th digits are for “Low Reflectivity”.
2) The reflectivity of each pad should be in this limited range between “High Reflectivity” and “Low
Reflectivity”. If the reflectivity is out of this range, the testing results will be “strip Error”.
2. The “High Reflectivity” and “Low Reflectivity” should be exactly the same as above table.
3. Do not change “High Reflectivity” and “Low Reflectivity” unless be informed by manufacturer.

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Procedures

The following Security and Access Codes are available for access to service center.

Access Code
Function Menu Access Code
Main Code* 265401
LED setup code 258987
LED Ref code 357852
Range boundaries setup code 657439

1) Turn on the analyzer, and input main code of “265401” on the initial screen.There should be 3 quick
beeps if correct codes entered. If no 3 quick beeps, Please Press “CANCEL” key on keypad and re-input
the “265401”.
2) Input the Range boundaries setup code “657439”

.
3) Input parameter code (refer to table 2) to get into the sensitivity range screen
For esample: Input “11” and press “Enter” to get into the Blood sensitivity range screen

5) Input the new boundary (such as 1890) in 9-12th digits to change the sensitivity. Press “ENTER” to
confirm the change.

6) Repeat the testing under new boundary to check the sensitivity is satisfied or not. Adjust the boundary
further if needed. The final boundary should be in control range.

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Note:
The number in first row is default setup, and same in all analyzers.
The number in 3rd line can be changed to desired number (The first 8 digits “34000200” should not be
changed).
The number in 2nd line will be changed automatical to be the same as 3rd line.

Table 2. List of paramter Codes

parameter code parameter code

LEU 22 LEU 52
NIT 16 NIT 46
URO 13 URO 43
PRO 15 PRO 45
PH 18,19 PH 48,49
BLO 11 BLO 41
SG 20,21 SG 50,51
KET 14 KET 44
BIL 12 BIL 42
GLU 17 GLU 47
ASC 23 ASC 53
ALB 25 ALB 55
CRE 24 CRE 54
CA 56

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2.1.2 Optical Sensor Failure

One of key components in U120 is the LED detection unit. The reflectivity of LED is setup and adjusted to
optimum status before released to users. The analyzers will prompt as “Optical sensor failed” if any serious
influence on LED reflectivity. The tesing results may also be affected by the LED status changes.

The service center is available for service engineer to check the LED status.
Four reasons will cause this issue.
1) Strip Holder is positioned incorrectly on Strip Holder mount
2) The White calibration circle or the surrounded strip holder pollution
3) The LED degeneration
4) The detecting unit contaminated

Step 1 Check Strip Holder:

Results
Item Operation Step Information
(Yes/No)
Turn on the analyzer, Waiting for
1 Screen show “Optical sensor failed “
“Self testing” finished

Take out the strip holder, check

2 the white calibration circle and
surrounded strip holder

Whether it has any abnormal, like the color

changed or any other things on it.
3.1
Clean it using a cotton swab or cotton
ball with distilled water. Dry with a
clean, dry cotton ball. Snap it back,
Self testing pass or not
please make sure you hear “ka”
that means the strip holder is in
correct area, and then restart the
3
analyzer
3.2 Replace a new strip holder
and snap it back, please make
sure you hear “ka” that means the
Self testing pass or not
strip holder is in correct area, and
then restart the analyzer then restart
the analyzer

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Step 2 Check Detection unit:

Results
Item Operation Step Screen
(Yes/No)
Turn on the analyzer, Waiting
1 Screen show “Optical sensor failed “
for “Self testing” finished
Press CANCEL key to enter
to the Initial screen.
2
If the Optical Sensor failed
occurs,

On the Initial screen, enter the

main code “265401”, the
3 analyzer will quickly beep 3 N/A N/A
times and has no other
response.
Enter the code “258987” 3rd row data:
without any other key. On this
screen you will see “High
4 frequency” setting screen.
Record the data of the 3rd
Row. Then press ENTER key
to exit to the Initial screen.
After the strip holder move out 3rd row data:
completely, a new screen will be
displayed. On this screen, you should
see “High Frequency” screen:

Enter Code “357852” without

5 any other key. Record the
data of 3rd Row.

The 3rd Row is also showing the

current high values of the analyzer
testing, and should be +/-300 of the
values of 3rd Row in Item 3.4.
The Blue LED is not used in this area;
please ignore this data of Blue LED.
¾ If the data of 3 Row is out of +/-300 of the value in 3rd Row that mean the problem caused by the
rd

LED or detecting unit contaminated. Please check the instruction as follows to fix the issue.

Issue 1: Only one data of Green or Red LED is out of +/-300; please check the instruction as following
Steps 3.

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Issue 2: Both the data of Green and Red LED are out of +/-300; please check the instruction as
following Steps 4.

Step 3 LED issue fix

3.1 Methods A: Adjust the high frequency if needed.

If the frequency of Red or Green in out of +/-300 of the value in 3rd Row, please adjust the
potentiometer as below instruction:
Item Operation Step Operation Procedure

Make sure the holder mount the

3.1.1
retracted position.

Remove 4 screws the back of

3.1.2
analyzer using Phillips screwdriver.

3.1.3 Open the Housing.

Turn on the analyzer, when in Initial

screen, enter the code “265401” and
“357852”, after the strip holder
moves out completely and stays on
Frequency Test screen, adjust
3.1.4 potentiometer for Red to adjust the
value of Red LED to the data in
258987.
Adjust potentiometer for Green to
adjust Green LED to the data in
258987.

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Turn off the analyzer and unplug the

power cord from the analyzer. Close
the Upper Housing and Bottom
3.1.5
Housing, making sure they are
positioned properly, especially the
screw location.

3.1.6 Install and tighten all 4 screws.

Step 4 Detecting unit contaminated

If both the frequency of Red and Green in out of +/-300 of the value in 3rd Row, that is to say that
maybe the detecting unit is contaminated. Please clean it as the following steps.

4.1 Open the analyzer as the Item 3.1.1 to 3.1.3.

4.2. Using a screwdriver to remove the screws on the board.

4.3. Clean photodiode and the sensor back the board.

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4.4. Using a special tool like wire with cotton dipped with alcohol to clean the detecting unit. Please
note not to damage the unit.

4.5 Reinstall the detecting unit and turn on the analyzer. After it finished the self testing, the analyzer
will enter to the initial screen.
4.6 Check the high frequency of the analyzer in 357852 to see if it is OK after cleaning the detecting
unit.
If the high frequency can meet the request and the optical sensor failed is disappeared, that the
detecting unit is OK.
If clean the detecting unit can’t work and the “Optical Sensor failed” occurs again, we may need to
change the Strip Carrier and Detection Unit for it.

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2.2 Data download instruction

The results in U120 urine analyzer can be downloaded to computer by using the relevant software.
The following communication protocol defines the format and timing for data transmission from the U120
Urine Analyzer. Data available from the analyzer includes specimen ID, date, time, and urine analysis
results. This insert provides information required to develop a suitable computer interface to transfer
analyzer data to an external computer with suitable PC (Personal computer) software or a LIS (laboratory
information system)

1) Material required
A null modem cable is required for connection to a personal computer. The pin configuration for the cable
is as follows:
RS232 Cable Pin Assignment
Analyzer Computer
2 3
3 2
5 5

2) Download to PC
2.1) connect the RS232C port on the analyzer to the COM 1 port of the computer.
2.2) Turn on the analyzer, and set up the “Autoprint” as “On”.
2.3) open the communication software in the PC, such as Hyperterminal.
Enter the following PC data interface:
# Item setup
1 Port COM1
2 Baud rate 4800/9600(default)/19200, should be the same as U120 Baud rate.
3 data bits 8
4 parity No
5 Stop Bit 1
6 Flow Control Hand-shake Off (No)
2.4) Data is sent to the analyzer communication ports when data is being printed to either the internal or
external printer.

3) Download to LIS
If the LIS system is available for users, we should provide the following information to LIS supplier.
The LIS supplier should make a minor change on software to make it compatible with U500 urine
analyzer.

3.1) Data format.

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3.2) all data transmitted are ASCII characters, codes below are hexadecimal.
Each record begins with 02 (Start of text)
0D (Carriage return)
Each line of data ends with
0A (Line feed)
Each record ends with 03 (End of text)

3.3 ) Header Data Structure

The following data structures indicate the testing information provided after data transfer.

Header Data Structure with Barcode Reader:

First line: Date & Time
Second line: ID ( Barcode number)
Third line: No.

Header Data Structure without Barcode Reader:

First line: Date & Time
Second line: ID (Blank)
Third line: No.

Results Data Structure

The following data structures indicate the testing results depending on the number of parameters tested.
Result lines are buffered with spaces to 25 characters total.

ASC/GLU/KET/BIL/PRO/BLO/URO/NIT/LEU Data Structure:

Character 1: Abnormal flag “*” (Blank means Normal)
Characters 2 to 4: Test parameter
Characters 5 to12: Blank (space)
Characters 13 to 14: Arbitrary Results
Character 15: Blank (space)
Characters 16 to 25: Concentration Units (neg means Negative, pos means Positive)

pH/SG Data Structure:

Character 1: Blank (space)
Characters 2 to 4: Test parameter
Characters 5 to 12: Blank (space)
Characters 13 to 17: Concentration
Characters 18 to 25: Blank (space)

Invalid Test Strip Data Structure:

Characters 1 to 25 are Blank

2.3 Troubleshooting
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Error message Reason Trouble shooting

Fuse is broken Replace a new fuse.
The input voltage of Switching Power
Analyzer - no response Check and insert the power cabble.
Supply is abnormal
Main board is damaged. Replace main board
Analyzer beeps continuously Main board is damaged. Replace main board
The cable (connecting LCD to Printer 1. Reinsert the cable.
board) is loose or damaged. 2.Replace a new cable

The 50-pin flat cable (connecting main 1. Reinsert the cable.

LCD - no display board to Printer board) is loose or damaged. 2. Replace a new 50-pin flat cable

LCD is damaged. Replace a new LCD.

Printer board is damaged. Replace a new Printer board.
Main board is damaged. Replace main board.

LCD display is abnormal.

The brightness of the characters on LCD is Adjust the Potentiometer on Main

improper board to improve the LCD brightness.

The strip holder deviates from strip holder

mount.

Reinsert the strip holder.

The strip holder mount can’t

1. Replace the Strip Carrier and
move. The strip holder mount does not return to
Detection Unit
proper position during strip testing.
2. Replace the main board.

1. Reinsert the cable (from motor to

Bad-connecting from Step-motor to main main board).
board. 2. Replace the Strip Carrier and
Detection Unit.

Bad-connecting from Strip Carrier and 1. Reinsert the cable FFC cable (from
Detection to main board. optical amplify board to main board).

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2. Replace the FFC cable.

Replace the Strip Carrier and

Step-motor is damaged.
Detection Unit.
Replace the Strip Carrier and
The Optical amplify board is damaged.
Detection Unit.
Main board is damaged. Replace main board.
Main control unit failed Main board is damaged. Replace main board.
White calibration circle contaminated by
urine sediment or strip pad.

Clean the white calibration circle by

cotton-swab with 70% alcohol.

Self-testing failed---Optical
sensor failed.

LED reflectivity is abnormal. Check and adjust the LED reflectivity.

The Strip Carrier and Detection Unit is Clean the Strip Carrier and Detection
contaminated Unit
Open the analyzer, and check if any
The strips remain in strips holder. strips locked in strip holder. Repeat the
Self-testing self testing.
failed---Mechanism failed. Clean theoptical sensor on back of the
optical sensor board in the detection
The Strip Carrier and Detection Unit is
unit.
damaged.
Replace the Strip Carrier and
Detection Unit.

The obstacles in the path of the Strip Move the obstacles in the path of the
Holder. Strip Holder.

1. The Strip Holder is not clean, or testing

strip remains on strip holder during
Exceed light failed. self-testing.

1. Remove the strips, and clean the

Strip Holder

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2. The Strip Carrier and Detection Unit or 2. Replace the Strip Carrier and
Main board is damaged. Detection Unit or Main board

The cable connectiong keyboard to Printer 1. Rinsert the cable.

board is loose or damaged. 2. Replace the cable.

The 50-pin flat cable from main board to 1. Reinsert the cable.
Keyboard abnormal Printer board is loose or damaged 2. Replace the 50-pin flat cable

Keyboard is damaged. Replace a new keyboard.

Replace a new Printer board
Printer board is damaged
Section3.2.4
Main board is damaged. Replace main board.
Menu display failure Main board is damaged. Replace main board.
Wrong display of Date/Time Battery is used-up. Replace the battery.

Bad contaction between battery and battery 1. Install the battery again.
socket. 2. Replace the main board.

Main board is damaged. Replace main board.

Wrong Data Transfer cable Choose correct cable.

Wrong computer transmission parameters Reset the parameters.
Data transport incorrect or The cable (connecting the main board to 1. Reinsert the cable.
fails USB board) loose or damaged. 2. Replace a new cable.
USB board is damaged. Replace the Data Transfer Cable Unit.
Main board is damaged. Replace main board.
The printer is not setup as “Internal”; Setup the printer as “Internal”.
The cable (from printer to Printer board) is 1. Reinsert the cable.
loose or damaged; 2. Replace the cable
The main board to Printer board cable 1. Reinsert the 50-pin cable.
Internal printer does not work
(50-pin) is loose or damaged. 2. Replace a new 50-pin flat cable
Printer head is damaged. Replace printer.
Printer board is damaged Replace the Printer board
Main board is damaged. Replace main board.
The printout results are Printer roller or printer head is Clean the printer roller and head.

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unclear or incompleted. contaminated.

The printer green Lever is not in correct Press the printer green Lever down to
location. fix the paper paper.

The cable (from printer to Printer board) is 1. Reinsert the cable.

loose or damaged; 2. Replace the cable

Install the print paper as the instruction

No print-out results
on user manual.
The printer paper isn’t installed correctly.
The cable connecting printer to Printer
board is loose or damaged.
The pinter paper isn’t thermal paper; Check and replace with thermal paper.
The cable connecting printer to Printer
Reinsert or repace the cable;
board is loose or damaged
The 50-pin flat cable (connecting main Reinsert or repace the 50-pin flat
board to Printer board) is loose or damaged cable;
Main board is damaged. Replace the main board.
Select the printer as “External”. Refer
The printer is not setup as “External”;
to user manual.
The external printer is not the proper type. Use proper printer.
External printer abnormal
The cable (connecting main board to 1. Reinsert the cable.
printer) is loose or damaged. 2. Replace the cable.

Main board is damaged. Replace main board.

The cable (connecting main board to USB 1. Reinsert the cable.

board) is loose or damaged. 2. Replace a new cable.
Barcode abnormal
USB board is damaged. Replace the Data Transfer Cable Unit.
Barcode label is unclear or damaged Replace barcode label.
Main board is damaged. Replace the main board.
Install the strip holder. Refer to user
The Strip Hold is not in proper location.
manual.
Testing data incorrect
Clean the strip hold mount as in user’s
The Strip Holder Mount is not clean.
manual.

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Clean the white calibration circle as in

The white calibration circle is not clean.
user’s manual.
The LED reflectivity is abnormal Check and adjust the LED reflectivity.
Replace the Strip Carrier and
The Optical amplify board is damaged.
Detection Unit.
Main board is damaged. Replace the main board.

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3. Check and Repair

Section Content Operation Figure
3.1 3.1.1 1. Pull the fuse holder Figure1.
Power Replace the at the back of
Switch Fuse analyzer out, Figure
Unit and 1.
Main 2. Take out the
Board damaged fuse.
3. Replace with a new
fuse, and insert into
the socket.

Figure 2.

Figure 3.

Figure 4.

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3.1.2 3.1.2.1 Open the Figure 1

Openg and Upper Housing
close the 1. Make sure the strip
Upper holder mount is
Housing inside.Figure1.
2. Remove 4 screws
at the back of
analyzer. Figure 2.
3. Open the Upper
Housing according Figure 2.
to Figure 3.

Figure 3.

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3.1.2.2 Close the Figure 1.

Upper Housing
1. Close the Upper
Housing and
Bottom Housing,
Figure 1.
2. Install and tighten
the 4 screws,
Figure 2.

Figure 2.

3.1.3 1. Open the Upper Figure 1.

Replace the Housing, see
Switching Section3.1.2.1
Power
Supply

Figure 2.
2. Turn the Power
Switch on. Turn it
off when the strip
holder moves to
inside. Figure1.

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3. Unplug all the

cables (Figure 2)
from main board.
Remove the main
board by loose all 4
screws. Figure3.

Figure 3.

4. Turnover the
analyzer to remove
the rubber cushion.
Figure 4.

Figure 4

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5. Remove the screws. Figure 5.

Figure 5.

Figure 6.

6. Remove the
wire-harnesses
from power supply.
Figure 6.

7. Take the
components base
out of the plastic
housing. Remove
the 3 screws
marked in
component. Figure
9.

8. Remove the
Switching Power
Supply and install a
new one.
Figure 9.

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Caution: take care to

ensure all wires are
connected properly.
Figure 11

Figure 10.

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3.1.5 1. Open the Upper Figure 1.

Replace the Housing, see
Main Section3.1.2.1
Board 2. Remove the main
board, Section
3.1.3.
3. Replace the main
board, tighten all
screws, and insert
all
cables/wire-harness
. Figure 1.

3.2.3 1. Open the Upper Figure 1.

Replace the Housing, see
LCD Section3.1.2.1.
2. Unplug the cable
from LCD.
3. Remove the 4
screws.Figure1.
4. Replace the LCD
and tighten 4
screws.

3.2.5 1. Open the Upper Figure 1.

Potentiome Housing, see
ter Section3.1.2.1
adjustment 2. Adjust the
potentiometer on
the Printer board by
screwdriver to
suitable brightness.
Figure1.

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3.3 Dectect 3.3.1 1. Open the Upper Figure 1.

Unit Replace the Housing, see
Strip Section3.1.2.1
Carrier 2. Unplug step-motor
and wire-harness from
Detection main board.
Unit Unplug the FFC
cable from
mainboard.
Figure1.
3. Remove 4 screws.
Figure1.
4. Replace the Strip
Carrier and
Detection Unit and
reinstall all 4
screws.
3.3.2 1. Open the Upper Figure 1.
Replace the Housing, see
FFC cable Section3.1.2.1
2. Replace the FFC
cable Figure1.

3.4.2 1. Open the Upper Figure 1.

Replace the Housing, see
Keyboard Section 3.1.2.1
2. Unplug cable from
keyboard. Figure1.
3. Remove the
screws to take off
the damaged
keyboard. Figure1.
4. Replace with a
new Keyboard.

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3.5 3.5.1 1. Open the Upper Figure 1.

Battery Replace the Housing, see
Battery Section3.1.2.1
2. Press the button
marked in Figure1
to release the
battery from the
holder.
3. The battery should
pop out from the
socket.
4. Replace the battery
and press it tightly
into the socket.

(Caution: if the
battery does not pop
out, carefully release it
using a small
screwdriver.

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3.7 3.7.1 1. Open the Upper Figure 1.

Printer Replace the Housing, see
Unit Printer Section3.1.2.1
Unit 2. Unplug the printer
cable from print
board. Figure2.
3. Remove the
screws to take off
the printer and
container. Figure2.
4. Replace the Printer
Unit and tighten
all 4 screws.

Figure 2.

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3.7.2 1. Raise the green Figure 1.

Clean the Lever as shown in
Printer Figure2 and
Roller and remove the printer
Printer paper.
Head 2. Clean the printer
roller and printer
head using cottom
swab dipping with
75% alcohol
solution.
3. Install the print Figure 2.
paper, and press
green lever down
to fix the paper.

Figure 3.

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4. Spare parts
Part No. Name Subassembly Figure

001 LCD LCD

Printer
002 Printer unit Printer box
Printer Bracket

003 Main Board Main Board

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Switching Power Switching Power

004
Supply Supply

Strip Carrier and Strip Carrier and

005
Detection Unit Detection Unit

006 Keyboard Keyboard

007 Battery Battery

Power Switch
008 Power Switch Unit
Unit

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5. Qulity control

Each lab should develop and use its own standards and procedures for performance. Adequate measuring
performance of U120 Urine analyzer can be controlled by commercial urine control solutions or
calibration strips.

It is recommended to check the analyzer periodic. Each lab should establish the period of Qulity Control
tesing, usually depends on the consumption (once a month, or per 1000 tests).

The Recommened commercial urine control is Mission Liquid urine control, Mission Dry Strip urine
control or Mission Liquid Diptube urine control.

Urine control solution testing procedures:

1) Turn on the urine analyzer, and refer to the instruction on user manual to choose the test mode as
“QC”.

2) Test the Bio-Rad Liquicheck control Level I and Level II as the package insert.

3) Compare the testing results to target value of ACON U120 Urine analyzer listed on package insert.
Repeat more testing if any difference, to avoid any operation mistake.

4) If the testing results are exactly the same as target value, the analyzer is in good performance and
suitable for use. Any difference, check the troubshooting on package insert for further solution.

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6. Cleaning and Maintainance

6.1 Daily Cleaning

Clean the strip bed and waste box with water after every use.

6.1 Daily Cleaning

Clean the strip holder channel with water after each use.

6.2 Periodic Cleaning (Urine deposit cleaning)

Clean the strip holder channel with 0.1 N NaOH .
(Warning: Do not allow the NaOH solution to touch the White Calibration Circle.)

Cleaning procedure

Procedure Figure Procedure Figure

1.Turn off the 4. Dry the strip holder
analyzer when the with a clean, dry cotton
strip holder is fully ball or paper.
extended.

2. Pull the Strip 5. Insert the Strip Holder

Holder backwards into the Strip Holder
gently using the front mount. When correctly
two sides of Strip positioned, the Strip
Holder as illustrated. Holder will snap in and
be locked in place. The
White Calibration Circle
will not be visible.
3. Clean the Strip
Holder channel using White circle
a cotton swab or
cotton ball with
distilled water.
(Do not touch the
white calibration
circle.)

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Attachment 1: Interpretation of False positive and false negative

Expected Causes of False Positives (or Causes of False Negatives
Parameter Interpretation of Results
Results Increase) (or Decrease)
1. Chemical materials in urine:
tetracycline; high glucose; high
specific gravity;
2. Non- react to other cells
1. Urine contamination
except granulocyte esterases.
2. prolong reading time (>2
LEU Negative pyuria 3. deficient reaction time (<1
minutes)
minute),
4. Cold urine samples
5. expired reagent strips
6. White lightness exposure of
strips
1. Urine Contamination,
1. Chemicals:
2. Air exposure of strips.
2. Elevated specific gravity,
3. Chemical materials in urine:
NIT Negative bacterial infection nitrate reductase-negative
phenazopyridine
bacteria, vitamin C.
4. Prolong storage of urine (>2
3. Expired reagent strips.
hours on RT).
1. Air exposure of strips
1.Chemical: formalin residue in
Positive: liver cell damage; 2. Interfering substances known
0.2 to 1.0 collection container
URO chronic liver stasis; cirrhosis; to react with Ehrlich’s reagent,
mg/dL 2.prolonged urine storage
Dubin-Johnson syndrome such as p-aminosalicylic acid
3. Expired reagent strips.
and sulfonamides
1. alkaline urine;
2. Disinfectant residue in
1. dilute or acidic urine
collection container.
2. High specific gravity.
3. Highly buffered or alkaline
Negative renal/glomerular/tubular 3. Expired reagent strips.
PRO urine.
to Trace disease 4. Less sensitive to
4. Air exposure of strips.
hemoglobin, globulin and
5.Chemical in urine:
mucoprotein.
phenazopyridine, quaternary
ammonia compounds
5.0 to 6.0 Acidic: meat diet; acidosis;
1. Decrease PH: excess urine
low chloride; acidifying
run from the protein reagent
agents Alkaline: vegetable
Increased PH: Prolong storage pad (acid buffer).
based diet; bacterial infection;
pH of Urine 2. Urine containing glucose
alkalosis; urine exposed to air
may decrease in pH as
for extended times;
organisms metabolize the
administration of alkalinizing
glucose.
agents; postprandial tide

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Positive: hematuria: trauma,

1. Bleach contamination;
infection, inflammation, 1. poorly mixed urine
2. Chemical: high levels of
infarction, calculi, neoplasia, 2. High concentration of
BLO Negative bromide or iodide
or coagulopathy ascorbic acid.
3. Air exposure of strips.
hemoglobinuria: 3. expired reagent strips
4. Microbal peroxidase exists
myoglobinuria
Increased SG:
1. moderate to high levels of
1. Decreased SG:
1.005 to protein exists
SG N/A 2. alkaline urine
1.040 2. Chemical: Dextran solutions,
IV radiopaque dyes, proteinuria
3. Acidic urine
1. prolonged urine storage (> 2
Positive: starvation;
1. Pigmented urine. hours in Room temperature)
pregnancy ; frequent
2. Chemicals:, substances 2. Non-react to other ketones &
KET Negative strenuous exercise, abnormal
containing sulfhydryl groups acetones except acetoacetic
carbohydrate metabolism
3. air exposure of strips acid.
situations
3. Expired reagent strip.
1. prolonged urine storage or
1. Chemicals: high doses of
lightness exposure of urine
Positive: indicates liver chlorpromazine; etodolac
2. expired reagent strip
BIL Negative disease, bile duct metabolites
3. High concentration of
obstruction,; 2. pigmented urine
ascorbic acid or nitrates in
3. air exposure of strips
urine
1. High level of ascorbic acid;
Positive: Chronic or transient ketones; specific gravity in
hyperglycemia; Renal 1. Hydrogen peroxide; bleach in urine
Negative
GLU glycosuria; Renal tubular urine. 2. cold urine;
to Trace
disease; Decreased renal 2. Air exposure of strips 3. expired reagent strips
glucose threshold 4. Strip pad is not fully wet with
urine
Urinary excretion of ascorbic
acid amounts to 20-30 mg
daily. Urinary excretion of
ascorbic acid depends on
1. Take medicine
daily intake of vitamin C (an
Ingesting large amounts of fruit 2. Strip pad is not fully wet with
ASC Negative average daily dose is 30-80
or Vitamin C, or vegetable. urine
mg).
The level of ascorbic acid in
urine is important for its
interference with the tests for
glucose, blood and Bilirubin.

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