Human Performance Limitations b.

Evaluation Science
c. Cognitive Science
1. The primary cause of accidents.
a. Flight Crew
14. It is the study of factors such as size, strength, reach and other
dimensions that can be qualified to match the human as
b. Airplane machine.
c. Weather a. Seismology
d. Human Factors b. Dentistry
e. Human Error c. Anthropometry
2. It is the study of how human think, how they solve problems 15. Creating a sense of urgency or haste
and the way in which they process information. This a. Pressure
knowledge can be critical to design equipment, software, and b. Norm
documentation. c. Complacency
a. Educational d. Stress
b. Clinical Psychology e. Fatigue
c. Cognitive Psychology 16. Occur when members fail to carry out a required task.
d. Medical Science a. Omission
3. Emotional factors, such as a death or illness in the family, b. Commission
business worries, poor interpersonal relationships with c. Fatigue
family, co-workers, supervisors, and financial worries. d. Stress
a. Stress e. Pressure
b. Fatigue
c. Distraction 17. Is an unintentional wandering or deviation from accuracy?
a. Unintentional Error
4. It is the study of how people learn. The excellent training b. Intentional Error
programs are often resulting of this action. c. Common Sense Error
a. Anthropometry
b. Educational Psychology
18. The specific individual activity that is an obvious event.
a. Active Error
c. Medical Psychology b. Latent Error
d. Clinic Psychology c. Common Sense Error
e. None of the above 19. The application of human factors to machine/system design
5. Which of the following is NOT part of CRM’s three-pronged attempts to:
approach to ‘error management’? a. Capitalize on human limitations and compensate
a. Avoid errors for human capabilities
b. Mitigate errors b. Capitalize on human capabilities and compensate
c. Eliminate errors for human limitations
6. To do things better and faster without making mistakes and c. Both A and B
letting things fall through the cracks. 20. Involves everyone understanding and agreeing on actions to
a. Pressure. be taken.
b. Fatigue a. Lack of Knowledge
c. Distraction b. Lack of Assertiveness
7. Is a major human factor that has contributed to many c. Lack of Teamwork
maintenance errors resulting in accidents. 21. It is the information received by the brain by the way of
a. Pressure concentrating on a particular element.
b. Fatigue a. Attention
c. Distraction b. Listening
8. What is Murphy’s Law? c. Talking
a. If something can go wrong, it will 22. What is a compulsive feeling of fear of particular things?
b. God will do the rest a. Symposia
c. Black is Black b. Claustrophobia
9. Key human factor that can result in suboptimal, incorrect, or c. Phobia
faulty maintenance. 23. What is fear of height?
a. Lack of Communication a. Distress
b. Lack of Teamwork b. Acrophobia
c. Lack of Assertiveness c. Phobia
10. It is the sum of all individual responsibilities d. Claustrophobia
a. Group Responsibility e. Vertigo
b. Individual Responsibility
c. Cooperative Responsibility 24. Can interfere with one’s ability to complete a task because
there is a lack of supply and support
11. What is fear of heights? a. Lack of Knowledge
a. Symposia b. Lack of Assertiveness
b. Acrophobia c. Lack of Resources
c. Claustrophobia
25. In system design and development, Human Factors is:
12. It is a term that encompasses all aspects rest and readiness for a. Nice to have
work. b. Essential
a. Alertness c. Unimportant
b. Circadian 26. What is the compulsive feeling of terror of particular
c. Motivation situations of things?
d. Phobia a. Claustrophobia
e. Distress b. Distress
13. It is the study of how the human think, how they solve c. Acrophobia
problems and the way in which they process information. d. Vertigo
This knowledge can be critical to the design equipment, e. Phobia
software, and documentations.
a. Psychomotor Science 27. What are the three (3) medium of oral communication?
 a. Speaking, Feedback, Listening b. Experimental Psychology
b. Speaking, Listening, Feedback c. Educational Psychology
c. Feedback, Listening, Speaking 41. The primary cause of accidents is?
28. Focus on positive actions that every employee can take and a. Climate factors
also place an emphasis on professionalism within the aviation b. Machine factors
maintenance community. (opposite of Dirty Dozen) c. Human factors
a. The Magnificent Dozen 42. Weariness from labor, or exertion, nervous exhaustion,
b. Human Error temporary loss of power and ability to respond.
c. Human Performance a. Norms
d. The Magnificent Seven b. Stress
e. Human Behavior c. Complacency
29. It is the sum of all individual responsibilities. d. Distraction
a. Group Responsibilities e. Fatigue
b. Team work 43. Includes the study and application of psychology for the
c. Team Structure and Culture purpose of understanding.
d. Group Building a. Clinical Psychology
e. Brain Storming b. Experimental Psychology
c. Organizational Psychology
30. What are called an assembly of information in such a manner
that the environment becomes recognizable? 44. What is a human factor in maintenance?
a. Attention a. It is the chain in events to allow the accident to
b. Listening happen.
c. Awareness b. Are those conditions that affect a human in the
31. Protecting worker health, comfort, and well-being also results aviation maintenance work environment
in improved task performance and a reduction in errors and c. These are fatigues, poor communications, personal
accidents. little problems, smelly fumes, loud noises, slippery
a. True floors and other which may contribute to incidents
b. False or accidents.
c. Both d. It is the relationship of the aircraft with the flight
32. It applies to senses such as vision, hearing, balance and instructions and direction for safe operation.
overhaul health issues. e. None of the above
a. Medical Science 45. It is the study that deals with your psychological composure.
b. Physical Science It can address topics such as, emotions, motivation, fears and
c. Biological Science other things
33. Short for normal or the way things are normally. a. Educational Physiology
a. Norms b. Human Anatomy
b. Fatigue c. Clinical Psychology
c. Pressure 46. It can distract, disturb the workplace, communication and
34. It is a mental, emotional or physical tension strain or distress camouflage warning sounds.
a. Stress a. Norms
b. Norm b. Machine
c. Complacency c. Noise
d. Fatigue 47. Includes the study of a variety of basic behavioral processes:
e. Distraction a. Clinical Psychology
35. Interdisciplinary scientific study of minds as information b. Experimental Psychology
processors. c. Organizational Psychology
a. Computer Science 48. A team differs from a ‘group’ in that a team is?
b. Medical Science a. Have a larger number of people
c. Cognitive Science b. Individually and collectively accountable
36. Lack of working together to achieve a common goal. c. Is strongly dependent
a. Lack of Assertiveness 49. It is the term that encompassed all aspects of rest and
b. Lack of Awareness readiness for work.
c. Lack of Communication a. Alertness
d. Lack of Team Work b. Norms
c. Cooperation
e. Lack of Knowledge
37. While performing maintenance on an aircraft may disrupt the
50. Is a human factor in aviation maintenance that typically
develops over time?
procedure.
a. Complacency
a. Pressure
b. Fatigue
b. Fatigue
c. Distraction
c. Distraction
38. It is the study of how people learn. The excellent training
51. Anthropometrics is the study of?
a. Ancient cultural artifacts
programs are often the result of thin action.
b. Measurement of human physical attributes
a. Educational Physiology
c. How people behave in social settings
b. Educational Psychology
c. Anatomy 52. It is self-satisfaction as accompanied by loss of awareness of
the danger.
39. Is the ability to express your feelings, opinions, beliefs, and
needs in a positive, productive manner? a. Norm
a. Lack of Knowledge b. Stress
b. Lack of Assertiveness c. Complacency
c. Lack of Resources d. Pressure
40. Study how people learn and design the methods and materials e. Fatigue
used to educate people of all ages. 53. Is the science and art of healing?
a. Clinical Psychology a. Computer Science
 b. Medical Science d. Selective
c. Cognitive Science e. Decision Generator
54. ‘The effective use of all resources to include human and other 65. What is fear of enclose spaces?
aviation system resources’ is the definition of: a. Claustrophobia
a. Human Resourec Management (HRM) b. Circadian
b. Crew Resource Management (CRM) c. Phobia
c. Cockpit Conflict Resolution (CCR)
d. Distress
55. Human Factors is best applied in? e. Acrophobia
a. Just-in-time
b. As a retrofit 66. It can distract, disturb the workplace, communication and
c. Early and often camouflage warning sounds.
56. Failure to recognize all the consequences of an action or lack a. Alertness
of foresight is? b. Fatigue
a. Lack of Knowledge c. Noise
b. Lack of Awareness d. Phobia
c. Lack of Resources e. Interruption
57. What are the three (3) medium of oral communication? 67. It is an important element of human factors. It is a
a. Mouth (Speak), ear (hear), and result (outcome) complicated process that takes in our brain to be at attention
b. Speaking (transmitting), Listening (receiving), and reaching a decision.
Feedback (give and receive) a. Alertness
c. Language (sound), Audio (aural), and total (result) b. Motivation
d. Man to man, human to human, and man to machine c. Noise
e. None of the Above d. Situation Awareness
58. It is the study that deals with your Psychological composure. e. Situation Decision
It can address topics such as emotions, motivations fears, and 68. It is like an automatic time in the human brain.
other things. a. Alarm clock
a. Educational Psychological b. Circadian clock
b. Medical Science c. Chicken clock
c. Clinic Psychology 69. The pressure of sound influences hearing. What is the pain
d. Anthropometry threshold in decibel of a human being?
e. Psychology a. 100 db (A)
59. It applies to senses such as vision, hearing, balance, and b. 120 db (A)
overhaul health issues. c. 140 db (A)
a. Clinic Psychology d. 150 db (A)
b. Anthropometry 70. Lack of clear direct statement and good active listening skills.
c. Cognitive Science a. Lack of Knowledge
d. Medical Science b. Lack of Communication
e. Doctor c. Lack of Assertiveness
60. No Orientation Difference in Technology When performing d. Lack of Awareness
aircraft maintenance can result in a faulty repair that can have e. Lack of Team Work
catastrophic results. 71. What are the five (5) human senses?
a. Lack of Knowledge a. Sense of taste, pain, hearing, touch, vision
b. Lack of Teamwork b. Sense of touch, hearing, love, sight, smell
c. Lack of Assertiveness c. Sense of smell, touch, sight, agony, hearing
61. It is the study of factors such as size, strength, reach and other d. Sense of taste, taste, touch, smell, happiness
dimensions that can be qualified to match the human as e. Sense of sight, touch, taste, smell, hearing
machine. 72. What is human factor in maintenance?
a. Educational a. Safe Operation
b. Clinic Psychology b. Safety Procedures
c. Cognitive c. Health
d. Medical Science d. Ergonomics
e. Anthropometry e. Ease of Operation
62. Study that is concerned with relations between people and 73. An informal work practices or unwritten rules that is
work acceptable to the group.
a. Clinical Psychology
a. Complacency
b. Experimental Psychology
c. Organizational Psychology b. Norm
c. Lack of Communication
63. It is the information received by the brain by way of
d. Lack of Team work
concentrating on a particular event.
e. Pressure
a. Signal Input
b. Awareness 74. The study of the theoretical foundations of information and
c. Selective Attention computation and of practical techniques for their
implementation and application in computer systems.
d. Decision Generator
a. Computer Science
e. Attention b. Medical Science
64. What is called an assembly of information in such a manner c. Cognitive Science
that the environment becomes recognizable? The input data 75. Lack of experience of training for the task hand.
is organized, interpreted and combined into information. a. Lack of Knowledge
Sight is good example. b. Lack of Assertiveness
a. Signal Input c. Lack of Team Work
b. Attention d. Lack of Communication
c. Awareness e. Lack of Awareness
76. When crew members carry out a task incorrectly or do b. Identifying and mitigating error
something that is not required. c. Preventing and managing error
a. Omission 89. Accidents and engineering faults are?
b. Stress a. Significant and increasing
c. Pressure b. Insignificant and increasing
d. Norm c. Insignificant and decreasing
e. Commission
90. What happened to contribute towards the incident in 1995
77. Since we are all human, can anyone can perform Human
where a Boeing 737 lost oil pressure and had to divert/
Factors?
a. True a. The boroscope inspection had been inadequate
b. False b. Both warning indications were faulty, due to
c. Both crossed connections
78. Performing a task not authorized. c. The HP rotor drive covers of both engines had not
a. Extraneous been refitted after a boroscope inspection
b. Omission 91. What is the most common cause of in-flight engine
c. Commission shutdown?
d. Distraction a. Complete installation
e. Interruption
b. Foreign object damage
79. The “SHEL” model is another human factors tool. The goal c. Incomplete installation
is to determine not only what the problem is, but also
a. Where and why it exists
92. The incident where a 737 lost oil from both engines is a direct
result of?
b. How we prevent the problem
a. Human error
c. How many factors contribute to the error
b. Engine vibration
80. Most engine related incidents are due to? c. Poor design
a. Installing components incorrectly
b. Installing worn or old components
93. When we think of aviation safety in a contemporary way,
human error is?
c. Installing dirty connectors
a. The intervention point
81. What causes the most aircraft accidents? b. The starting point
a. Misunderstanding between ATC and pilot on c. The ending point
approach
b. Communications
c. Technical faults MECHANIC PRIVILEGES AND LIMITATIONS
82. What is white finger?
a. A disorder of the finger which may occur through 1. All of the following are consequences of human error,
continuous use of pneumatic tools because of except
reduced blood flow a. Mental stressor
b. A reaction when the white blood cells die and b. Catastrophic
contaminate c. Personal injury
c. A skin disorder caused by extensive contact with 2. An airworthiness Directive requires that a propeller be
oils and solvents altered. Certificated mechanics could
a. Perform and approve the work for return to service if it
83. According to Dr. James Reasons there are two types of human
is a minor alteration
failure which can occur, they are?
b. Not perform the work because it is an alteration
a. Proper and improper
c. Not perform the work because they are not allowed to
b. Active and latent
perform and approve for return to service, repairs or
c. Mental and physical
alterations to propellers
84. All the following are consequences of human error, except? 3. When we think of aviation safety in a contemporary way,
a. Personal injury human error is
b. Mental stressor a. The starting point
c. Catastrophic b. The ending point
85. Professor James Reason explains that errors by aircraft c. The intervention point
mechanics fall into one of three categories. These categories 4. (1) Certificated mechanics with an airframe rating may
are: perform a minor repair to an airspeed indicator providing
a. Slips, mistakes and violations they have the necessary equipment available
b. Technique, fatigue and distractions (2) Certificated mechanics with a powerplant rating may
c. Failure, fatigue, and distractions perform a major repair to a propeller providing they have the
86. The positive aspects of human factor issues is reffered to as? necessary equipment available
Regarding the above statements,
a. Dirty Dozen
a. Only No. 1 is true
b. MEDA
b. Neither No.1 nor No.2 is true
c. Magnificent Seven
c. Only No.2 is true
87. The three types of human error are? 5. A certificated mechanic shall not exercise the privileges of
a. Omission, commission and extraneous the certificate and rating unless, within the preceding 24
b. Active, latent and stressor months, the Administrator has found that the certificate
c. Mental, situational and psychological holder is able to do the work or the certificate holder has
88. Many areas of aviation have shifted their focus from a. Served as a mechanic under the certificate and rating
eliminating error to? for at least 18 months
a. Reducing and containing error
 b. Served as a mechanic under the certificate and rating a. Ineligibility to receive any certificate or rating for one
for at least 12 months year
c. Served as a mechanic under the certificate and rating b. Imprisonment for one year and a $5,000.00 fine
for at least 6 months c. Suspension or revocation of any certificate held
6. A repair, as performed on an airframe, shall mean 13. Which is classified as a major repair?
a. The upkeep and preservation of the airframe including a. The splicing of skin sheets
the component parts thereof b. Installation of new engine mounts obtained from the
b. The restoration of the airframe to a condition for safe aircraft manufacturer
operation after damage or deterioration c. Any repair of damaged stressed metal skin
c. Simple or minor preservation operations and the 14. What is the normal duration a mechanic certificate with
replacement of small standard parts not involving airframe and/or powerplant ratings?
complex assembly operations a. Until the holder is relieved of duties for which the
7. FAA certificated mechanics may holder was employed and certificated
a. Approve for return to service a major repair for which b. Until surrendered, suspended, or revoked
they are rated c. Until 24 months after the holder has last exercised the
b. Supervise and approve a 100-hour inspection privileges of the certificate
c. Approve for return to service a minor alteration they 15. Who is responsible for determining that materials used in
have performed appropriate to the rating(s) they hold aircraft maintenance and repair are of the proper type and
8. The 100-hour inspection required by Federal Aviation conform to the appropriate standards?
Regulations for certain aircraft being operated for hire may a. The installing person or agency
be performed by b. The owner or operator of the aircraft
a. Persons working under the supervision of an c. The manufacturer of the aircraft
appropriately rated mechanic for return to service 16. Many areas of aviation have shifted their focus from
b. Appropriately rated mechanics only if they have an eliminating error to
inspection authorization a. Preventing and managing error
c. Appropriately rated mechanics and approved by them b. Identifying and mitigating error
for return to service c. Reducing and containing error
9. Which of the following statements is true for a certificated 17. Why a mechanic applicant is issued a temporary certificate
and appropriately rated mechanic regarding repairs and after successful completion of the required tests?
alterations? a. To allow for review of his/her application and
a. He/she may perform an airframe major repair or major supplementary documents
alteration, but cannot approve work for return to b. So that a background check/investigation may be
service completed
b. He/she may perform airframe minor repairs and minor c. Both of the other two choices
alterations and approve the work for return to service, 18. certificated mechanics, under their general certificate
but cannot perform an airframe major repair or major privileges, may
alteration a. perform minor repairs to instruments
c. He/she may perform airframe major repair or major b. perform 100-hour inspection of instruments
alteration and approve the work, but not the entire c. perform minor alterations to instruments
aircraft, for return to service 19. the replacement of a damaged engine mount with a new
10. Who has the authority to approve for return to service a identical engine mount purchased from the aircraft
propeller after a 100-hour inspection? manufacturer is considered a
1. A mechanic with a powerplant rating a. major or minor repair, depending upon the complexity
2. Any certificated repairman of the installation
3. A non-certificated mechanic working under the supervision b. major repair
of a certificated mechanic with airframe and powerplant c. minor repair
ratings 20. How long does the holder of a certificate issued under 14
a. 1 CFR part 65 have to notify the FAA after any change in
b. 2 permanent mailing address?
c. 1 and 3 a. 30 days
11. A certificated mechanic with a powerplant rating may b. 60 days
perform the c. 90 days
a. Annual inspection required by the Federal Aviation 21. According to Dr. James Reason, there are two types of
regulations on a powerplant or any component thereof human failure which can occur. They are:
and approve and return the same to service a. Active and latent
b. 100-hour inspection required by the Federal Aviation b. Mental and physical
Regulations on a powerplant or any component thereof c. Proper and improper
and approve and return the same to service 22. Which of these publications contains standards for
c. 100-hour inspection requires by the Federal Aviation protrusion of bolts, studs, and screws through self-locking
Regulations on an airframe, powerplant or any other nuts?
component of the aircraft thereof and approve and a. AC 43. 13-1B
return the same to service b. AC 43. 13-2
12. Under Title 14 of the Code of Federal Regulations, what is c. Aircraft Specifications or Type Certificated Data
the maximum penalty for falsification, alteration, or Sheets
fraudulent reproduction of certificates, logbooks, reports and 23. The three types of human error are
records? a. Omission, commission and extraneous
b. Active, latent and stressor
 c. Mental, situational and physiological b. A 100-hour inspection
24. The replacement of fabric on fabric-covered parts such as c. Repair of an engine mount by riveting
wings, fuselages, stabilizers or control surfaces is considered
to be a
a. Minor repair unless the new cover is different in any
way from the original cover
b. Minor repair unless the underlying structure is altered
or repaired
c. Major repair even though no other alteration or repair
is performed
25. Certificated mechanics with a powerplant rating may
perform
a. Any inspection required by the Federal Aviation
Regulations on a powerplant or propeller or any
component thereof, and may release the same to
service
b. 100-hour and/or annual inspections required by the
Federal Aviation Regulations on powerplants,
propellers or any components thereof and may release
the same to service
c. 100-hour inspections required by the Federal Aviation
Regulations on powerplants, propellers, or any
components thereof, and may release the same to
service
26. Instrument repairs may be performed
a. By the instrument manufacturer only
b. By an FAA-approved instrument repair station
c. On airframe instruments by mechanics with an
airframe rating
27. The “SHEL” model is another human factors tool. The goal
is to determine not only what the problem is, but also
d. Where and why it exists
e. How we prevent the problem
f. How many factors contribute to the error
28. What is the maximum duration of a temporary airman
certificate?
a. 60 days
b. 90 days
c. 120 days
29. What part of the Federal Aviation Regulations prescribes the
requirements for issuing mechanic certificates and
associated ratings and the general operating rules for the
holders of these certificates and ratings?
a. 14 CFR Part 43
b. 14 CFR Part 91
c. 14 CFR Part 65
30. How is a quality system assured?
a. By an independent organization
b. By a dependent organization
c. By an internal reporting and auditing system
31. The positive aspects of human factor issues are referred to as
the
a. Magnificent seven
b. Dirty Dozen
c. MEDA
32. When may an otherwise qualified mechanic who does not
read, write, speak and understand the English language be
eligible to apply for a mechanic certificate?
a. When a special authorization has been granted by the
Administrator
b. When employed outside the United States by a U.S. air
carrier
c. When employed outside the United States
33. A person working under the supervision of a certificated
mechanic with an airframe and powerplant rating is not
authorized to perform
a. Repair of a wing brace strut by welding