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Housekeeper

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Cliff Mokua
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0% found this document useful (0 votes)
155 views2 pages

Housekeeper

Uploaded by

Cliff Mokua
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

MAINA LYDIA WANGECHI

@ [email protected]

O +971 52 152 7907

, Dubai UAE

 Objective  Skills
Cheerful housekeeper, skilled in daily cleaning and deep cleaning, Cleaning procedures.
seeking to provide excellent service at reputable company,
Vacuuming and dusting
Contributed to 60% improvement in guest scores for
Quick and efficient.
housekeeping. Selected by management to retrain 4 housekeepers
in correct cleaning procedures. Housekeeper of the month 5x. Excellent Communication skills .

Attention to detail.
 Experience
Organization skills .
KAREN GABLES HOTEL NAIROBI
2019 - 2022 Window cleaning .
HOUSEKEEPER
Sanitation practices.

Housekeeping management.
*Adhere strictly to rules regarding health and safety and be aware
of any company-related practices. Stock management.
*Performed daily checklists throughout facilities, including
cleaning floors, wiping down glass entryways, and collecting  Interests
rubbish. CLEANING
*Monitored multiple databases to keep track of all company
ORGANIZING EVENTS
inventory.
TRAVELLING
*Examined 60 rooms, halls, and lobbies to determine need for
repairs and replacement of furniture or equipment.
*Thoroughly cleaned the establishment, including rooms,
 Languages
FLUENT ENGLISH
lobbies, lounges, and restrooms to maintain organised and
welcoming environment. NATIVE SWAHILI
*Attending monthly team meetings with managers to provide
BASIC ARABIC
feedback and offer recommendations on potential procedural
improvements.
 Achievements & Awards
JUNCTION MALL NAIROBI KENYA Attained Executive Housekeeper of the
SEP 2016 - 2018 Year Award for consistently providing
CLEANER exceptional service, which also brought
shining reviews of the hotel.
*Ensuring the high standard cleanliness of offices, reception areas, Revamped the housekeeping inventory
corridors, and lifts which includes the vacuuming of floors, and the system, making the process 50% more
dusting and polishing of desks and shelves. efficient than before.
*Protect equipment and make sure there are no inadequacies.
Reduced the cost of acquiring
*Notify superiors on any damages, deficits and disturbances. housekeeping supplies by 68% by bringing
*Promoting and maintaining a safe, secure and clean working on board an inexpensive but quality
environment; promptly emptying waste bins and transporting conscious supplier.
waste to designated areas.
*Cleaning, disinfecting and replenishing washrooms to ensure  Personal Details
adherence to required hygiene standards. Marital Status : MARRIED
*Closing windows and doors upon completion to enforce a secure
and safe working environment. Nationality : KENYAN

*Delivering effective training to new employees in the effective


execution of cleaning procedures.
 Education
DIPLOMA IN TRAVEL & TOURISM OPERATIONS

SECONDARY SCHOOL CERTIFICATE

PRIMARY SCHOOL CERTIFICATE

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