Shikha Khanna
shikha.khanna803@[Link] | +91- 9915391443 | Linkedin
Degree Institute Percentage / CGPA Year
MBA IIM Visakhapatnam 3.31/4.00 2022
[Link] CSE Guru Nanak Dev University Regional Campus, Jalandhar 8.99/10 2017
Class XII Doaba Public School, Parowal (CBSE) 89.60% (Rank 2/61) 2013
Class X Mount Carmel School, Garhshankar (ICSE) 94.14% (Rank 1/49) 2011
WORK EXPERIENCE (5 years)
BAIN & COMPANY – Senior Associate: Datasets & Technology CoE (Apr’22 – Present)
Program Management
• Managed end-to-end project lifecycle including requirement gathering, planning & execution for a scalable data extraction tool
• Achieved resource utilization rate of 85% by streamlining allocation process & maintaining real time project status dashboard
• Successfully accommodated scope changes in existing project plan without impacting deadlines or budget
• Identified and mitigated project risks proactively, resulting in a 30% reduction in critical issues encountered during execution
• Achieving a stakeholder satisfaction rating of 95% based on post-project surveys, for project communication and deliverables
• Adopted Agile methodologies, shortening release cycles and increasing responsiveness to feedback in retrospectives
• Led meetings with Senior Partners and stakeholders to gather feedback on product design & update on milestones
Data & Strategy Consulting
• Led client conversations to identify objectives, key business problems & opportunities in their value chain
• Analyzed and processed client data to generate business insights by leveraging expertise in Tableau, Power BI, and Alteryx
• Flagged and fixed inconsistencies in data aggregation processes leading to achievement of 2X business target
• Handled contract renewal processes by negotiating price point with 3P vendors – reduced costs significantly
ACUVER CONSULTING – Associate Consultant (Dec’19 – Jul’20)
Project Management
• Collaborated with cross-functional teams to ensure alignment of business objective & technical solutions
• Created detailed documentation of process flows and user stories enabling efficient resource allocation and task prioritization
• Configured Jira agile workflows by capturing user stories, epics facilitating sprint planning and backlog grooming
• Presented resource utilization trends using data visualization tools enabling informed staffing decisions
• Led stakeholder meetings and facilitated workshops to clarify ambiguities, ensuring deliverables meet client expectations
CAPGEMINI – Senior Software Engineer (Oct’17 – Dec’19)
Application Development
• Designed & implemented process flow features in a claim management portal for world’s leading re-insurance company
• Ensured seamless coordination among four integral application components utilizing oracle SQL database and Java Springboot
• Prepared KPI reports to track region-wise severity, frequency & resolution time of issues ensuring resolution within SLA
• Fixed bugs and added Junit tests to ensure 90% code coverage resulting in improved product stability
• Actively involved in code review meetings with senior engineers ensuring code quality – awarded as a ‘Meritorious Performer’
INTERNSHIPS
TBO HOLIDAYS – Web Analytics Intern (May’21 – Jul’21)
Project Management
• Created 100+ Amplitude charts, dashboards, identified key metrics, generated insights via funnel analysis & event segmentation
• Recommended a filter position change that led to increased usage from 1.6% to 4.9% - increased bookings and revenue
• Acted as a liaison between business stakeholders and technical teams, leading to successful project delivery
• Mentored associates via training sessions on tool usage and metrics - Received LOR from Web Analytics Head at TBO
• Responsible for user behavior tracking and building excel model for data analysis by studying patterns from HotJar & Amplitude
• Analyzed drop-off, time taken at each step in the funnel, recommended corrective strategies region-wise & user cohort-wise
ACUVER CONSULTING – Intern, CEO’s Office (Jul’20 – Apr’22)
Strategy & Operations Consultant
• Identified business prospects with 100+ potential clients from Europe steering subsequent expansion in London and Singapore
• Recognized gaps in marketing strategy via competitor analysis and eventually revamped models leading to 2X engagement
• Transformed Business Plan Model by analyzing reports on post-Covid scenarios ensuring optimal employee productivity
• Worked with CPO to design end-to-end recruitment process, process flowcharts for employee handbook
• Researched & Evaluated external demos, tested prototypes, documented use-cases to set up internal HR management tools
CERTIFICATIONS
• Oracle Certified Associate, Java SE 7 Programmer with 91% in certification exam
• Career Essentials in Project Management by Microsoft and Linkedin; Project Management Foundations from Linkedin
• Atlassian Agile Project Management Professional Certificate; Google Analytics for Beginners
