Exit Clearance Process Guide
1. Surrender all Company issued items:
ID Badge - surrender to the Security personnel at the front desk ground floor
If lost, provide an Affidavit of Loss indicating the specific item/s that was/were lost
Headset
if account managed - return to the account POC (previous Supervisor/Trainer)
for non-account managed - return to IT team
Locker
proceed to Facilities Office Phase 2, 5th floor
WAHA Accountabilities (if applicable)
should be surrendered to Operations/IT/FAMU
coordinate with the account leaders to lodge TPWAHMS ticket
Kindly refer to the company turn-over guide below:
COMPANY PROPERTY TURN-OVER GUIDE
Particulars Timeline & POC Remarks
Must be surrendered to Security front Make sure to sign in the security's logbook
ID Badge desk within 72 hours / 3days upon If lost, provide an Affidavit of Loss indicating the specific
separation. item/s that was/were lost
You must surrender your All accessories must be complete and except for signs
desktop/laptop, headset and other of usual wear and tear, defects/damage (if present)
Laptop/Computer
company assets assigned to you within may be charged against final pay.
72 hours / 3days upon separation. Laptop and Headset surrender to IT/FAMU
Tokens (if applicable) surrender within Must be functional/in good condition
Token
72 hours / 3days upon separation. Tokens surrender to Program POC
To prevent inconvenience, please If you don’t pick up your personal belongings from your
Locker vacate your locker within 72 hours / locker within three (3) days, any personal belongings
3days after your separation will be discarded.
Following the headset acknowledgement that you
signed, failure to surrender the within 72 hours / 3days
Headsets (if applicable) surrender upon separation and/or surrendering the headset
Headset within 72 hours / 3days upon without the TP Asset tag or serial number will result to
separation. a deduction in your final pay equivalent to the amount
of the headset model assigned to you.
Laptop and Headset surrender to IT/FAMU
You must surrender your
THIS IS ONLY APPLIES desktop/laptop, headset, company For assistance in retrieving your accountabilities, ask
FOR ID badge, tokens (if applicable) and your direct manager to file a Return Request via the TP
Work From Home other company assets Work at Home Management System (TP WAHMS):
Arrangement assigned to you within the next 5 days https://tpwahms.teleperformanceusa.com/tp-wahms
upon separation. /login/?continue=%2Ftp-wahms%2F
Important:
Necessary deductions shall be applied on your final pay for the lost items and/or incomplete notice period (if applicable).
DATA CLASS 3 – HIGHLY CONFIDENTIAL
This document is owned by Teleperformance. This document is for authorized personnel only. Distribution to external parties
without management approval and duly signed confidentiality agreements is prohibited.
2. Fill out the Exit Clearance Monitoring Sheet at the Ground Floor Front Desk
**Note: COE and clearance letter will be sent via email within 24 hours.
To follow up with us on or before the thirtieth (30th) day from the date employee has processed the exit
clearance by calling TPLink hotline #8353 or sending an email to [email protected].
Note:
If an authorized representative will process this, the latter should provide the following:
a. Authorization Letter
b. Photocopy of 2 valid IDs of the representative
c. Photocopy of 2 valid IDs of the employee
DATA CLASS 3 – HIGHLY CONFIDENTIAL
This document is owned by Teleperformance. This document is for authorized personnel only. Distribution to external parties
without management approval and duly signed confidentiality agreements is prohibited.
