MODULE/COURSE OUTLINE
Faculty Business
Department Management
Programme BBA, Logistics and Supply Chain Management
Course/Module MGL 447: Logistics Systems Management
Title and Code
Credits 12
NCQF Level 7
Type Core
Semester Year 4 Semester 2
Prerequisites MGL 303
Course Synopsis The aim of this course is to acquaint the student with the
management of logistics systems for the efficient and
effective operation of business processes. These systems
are designed to integrate activities involved in the physical
movement of goods and services and related information
that enhance and improve performance throughout the
supply chain in terms of cost, quality, time, and customer
satisfaction. Efficient and effective management of logistics
systems offers organisations the potential for improved
profitability and return on assets. The development of
technology and adoption of best practices makes this
possible.
Related Exit Level LO 2: The student shall apply logistics and supply chain
Outcome(s) concepts within the broader business environment,
facilitating relationships between businesses and other
organisations.
LO 4: The student shall gain the skills to critique, develop
and communicate logistics and supply chain strategies.
LO 5: The student shall be able to screen the business
environment, understand competition, and create a
competitive supply chain strategy.
Related AC 2.1.7 Describe the major environmental issues that must
Assessment be considered in contemporary supply chain, transport and
Criteria logistics operations.
AC 4.1.1 Apply basic to complex decision-making tools.
AC 4.1.5 Identify a sustainable competitive advantage and
apply relevant competitive strategies.
AC 5.1.2 Applying forecasting techniques on demand for
products and services to optimize operational and
distribution plans and activities.
AC 5.1.6 Capacity planning is conducted in order to balance
supply and demand.
Course Learning CLO 1 Critique and apply systems thinking in organisations.
Outcomes CLO 2 Link service levels and customer satisfaction.
CLO 3 Undertake demand and supply projections.
CLO 4 Integrate the broad business environment into the
focal firm decisions.
CLO 5 Demonstrate good analytical capabilities.
Lecturer Mr Thuso Mphela
Course Learning Specific Learning Topics and sub topics
Outcomes Outcomes
CLO 1 Critique and 1.1 critique systems Synergies
apply systems theory and thinking. Interdependence
thinking in Interconnections
organisations. 1.2 place the Organization as an
organisation within the organism
business environment. Logistics systems
Integrated logistics
1.3 critique logistics
through the systems
lens.
CLO 2 Link service 2.1 identify key What is customer service?
levels and customer customer service matrix. Establishing customer
satisfaction. service strategy
2.2 evaluate firm Delivery service elements
decisions’ impact on Barriers to quality
customer service. customer service
2.3 develop a customer
service strategy.
CLO 3 Undertake 3.1 identify critical Demand Forecasting
demand and supply variables affecting Qualitative and
projections. demand and supply. Quantitative methods
Moving Averages
3.2 compute forecasts Linear Regression
using multiple statistical Extrapolation
tools. Components of demand
Components of supply
3.3 determine the DSI Indicators DSI is not
status. achieved
CLO 4 Integrate the 4.1 evaluate TBL Approach
broad business organisation’s decision Environmental impacts of
environment into in relation to logistics systems
the focal firm sustainability. Environmental regulations
decisions. Local environmental laws
4.2 advise leadership on Environment Impact
sustainability issues. Assessments
CLO 5 Demonstrate 5.1 apply contemporary 3D Printing
good analytical tools that improve IoT
capabilities. efficiencies in business Machine Learning and AR
operations. Big Data
Blockchain
5.2 evaluate and apply AI
relevant technologies for
attainment of
efficiencies and
improved bottom-line.
Teaching and Learning strategies Assessment strategies and
activities
Lecture Test
Group work Assignment
Presentations Assignment
Library work Report
Required Prescribed Text books
Resources
Ghiani, G., Laporte, G. and Musmanno, R. (2013)
Introduction to Logistics Systems Management, John Wiley
& Sons, Ltd, England. ISBN: 978-1-119-94338-9
Recommended Reading List
Moon, M.A. (2013) Demand Supply Integration: The Key to
World-Class Demand Forecasting, Pearson Education,
Upper Saddle River, New Jersey 07458, USA
Vogt, J.J., Pienaar, W. J., and de Wit, P. W. C. (2009)
Business Logistics Management: Theory and Practice, Third
Edition. Oxford University Press, South Africa
Christopher, M. (2005) Logistics and Supply Chain
Management: Creating Value-Adding Networks, 3rd Edition,
Prentice Hall, London.
Mangan, J., Lalwani, C., and Butcher, T. (2008) Global
Logistics and Supply Chain Management, John Wiley &
Sons, Ltd., NJ 07030, USA
International Journal of Physical Distribution and Logistics
Management available on
http://medupe.ub.bw/screens/emeraldfulltext.html
Journal of Logistics Information Management currently
published as Journal of Enterprise in Information
Management, available on
http://medupe.ub.bw/screens/emeraldfulltext.html
Mphela, T., Savage, C.J. and Gutierrez, A. (January 22nd
2022) Enabling Sustainable Supply Chains in the Industrial
4.0 Era [Online First], IntechOpen.
https://doi.org/10.5772/intechopen.102040.
Resources/Equipment
UB online resources
