Financial Services Overview at MUJ
Financial Services Overview at MUJ
BACHELOR OF COMMERCE
SEMESTER 4
DCM2202
FINANCIAL SERVICES
Unit 1
Financial Services
Table of Contents
1. LEARNING OBJECTIVES
After studying this chapter, you will be able to:
An essential part of the financial system are financial services. The standard of financial
services offered by a wide range of suppliers determines how well the financial system
operates. They often meet the demands of individuals, institutions, and companies through
a wide network of components including financial institutions, financial markets, and
financial instruments.
Financial services refer to the services offered by financial companies. Financial companies
can include both asset management companies and liability management companies. Asset
management company comprises leasing companies, mutual funds, merchant bankers, and
issue/ portfolio managers. Liability management companies include bill discounting and
acceptance houses.
The market for the exchange of financial products and instruments, which includes a number
of players and each of them offers a particular sort of service, is referred to as the financial
services market.
Constituents:
1. Market participants: These companies compete in the market. They include banks,
financial institutions, mutual funds, merchant bankers, stockbrokers under writers, etc.
2. Instruments: Equity instruments, debt instruments, hybrid instruments, and exotic
instruments are some of the financial instruments.
3. Specialized institutions: These include depositories, credit rating agencies, acceptance
houses, discount houses, common factors, and venture capitalists, among others.
4. Regulating bodies: The Central Government's Department of Banking and Insurance,
the Reserve Bank of India, the Securities and Exchange Board of India, the Board of
Industrial and Financial Rehabilitation, etc. are among the regulating bodies.
Self-Assessment Questions - 1
The financial services offered by the financial companies generally consists of the following
objectives:
1. Fund raising: The funds are generally demanded by corporate houses or individuals.
Financial services assist in obtaining the necessary funding from a variety of investors,
including companies, institutions, and people. A variety of financial products are
utilised to raise money.
2. Funds management: The financial markets offer a wide range of financial services that
aid in the efficient use of the funds raised. Financial services also assist in the decision
making of the financing mix. Effective management of funds can be exercised by making
a proper mix of the services available such as bill discounting, factoring of debtors,
credit rating, E-commerce, etc.
3. Specialized services: Specialized services provided by the financial service sector
include credit rating, venture capital financing, leasing, factoring, mutual funds, housing
finance, etc these services are provided by stock exchanges, specialized financial
institutions, banking, and insurance companies non-banking finance companies, etc.
4. Regulation: In India, the agencies that provide financial services are regulated by the
Securities Exchange Board of India (SEBI), Reserve Bank of India (RBI), and the IRDA
(Insurance Regulatory and Development Authority).
5. Economic growth: Financial services contribute to the extent of the process of
economic growth and development. It is possible through the mobilization of the
savings of people from various sections of society. It helps in channeling the savings
into productive investments. Savings and investment rates are high in many developed
nations with highly effective financial markets.
Characteristics:
1. Intangibility: The financial services are of an intangible character. Customers' trust and
a positive reputation will help the financial institutions offering these financial services
succeed in the market. The focus is on providing clients with high-quality, innovative
services in order to earn their credibility and trust.
Self-Assessment Questions - 2
Stage 1: Merchant banking era: The merchant banking era spans the years 1960 to 1980,
when financial services like leasing, insurance, and merchant banking started to expand.
Merchant bankers were in charge of the following duties:
a) locating projects, creating feasibility studies, and creating thorough project reports.
b) performing managerial, financial, and technological studies for their clients in the areas
of marketing and management.
c) aiding in the creation of a suitable capital structure.
d) serving as a conduit between financial institutions and the stock market.
e) Underwriting.
f) obtaining loans for operating capital.
g) providing legal counsel on mergers and acquisitions.
A number of banks and investment institutions were being established during this time. They
consist of the Life Insurance Corporation of India (LIC)(1956), the General Insurance
Corporation, and the Unit Trust of India. When the insurance industry was nationalised in
1970, LIC expanded as a governmental monopoly. The general insurance business in the
public sector was delegated to an insurance corporation that had been organised as a holding
company with four subsidiaries. The leasing industry began to expand around the end of the
1970s. At first, the leasing businesses focused on financing equipment leases; but, as time
went on, they expanded into other leasing operations, including financing operating and wet
leasing.
attractive and stable returns on investors' money with their transparent asset and liability
management. One of the significant financial services that was developed in the Indian
financial sector and intended to increase investor trust and promote active involvement in
capital market activities was credit rating. This promoted ted a sound financial discipline in
the system. The introduction of venture capital funds was another important landmark in
the Indian financial service sector. Additionally, factoring gained popularity as a short-term
lending option, and the arrival of commercial banks into this market completely altered the
Indian financial system's makeup.
Depositories were set up to integrate the Indian financial service industry with the
international financial service industry through the dematerialization of shares and bonds.
The concept of paperless trading was introduced with the help of the depository system the
stock lending scheme approved by the central government in the year 1997-98 budget, the
idea of setting up a separate corporation to deal with the trading of ‘gilts’. In order to build a
strong financial service sector in India, the book-building was another step where both
investors and fund users have benefited from the online trading interface and
computerization of the Bombay Stock Exchange Delhi Stock Exchange, and the National
Stock Exchange acts as a medium for the development of a strong financial market in India.
SEBI regularly published guidelines relating to capital adequacy ratio for merchant bankers
and other stakeholders in the financial system in order to safeguard investors' interests and
prepare the path for regulation.
To enable broad-based development in the financial services sector, a number of laws were
introduced. FEMA took the position of the FERA. To promote secure and organised trade and
transaction settlement, changes were made to the Indian Companies Act, Income Tax Act,
etc. To control the trading of securities over the Internet, a different law was passed.
In this era, Foreign Institutional Investors were permitted to operate in the Indian capital
market. This step is aimed at enabling foreign investors to plunge into the Indian capital
market and contribute to growth and development. Financial services firms in India are
increasingly looking for ways and means by which they could mop up capital from
international financial markets such as London, Luxembourg, New York, etc. GDR is the usual
route through which these portfolio investments have flowed into India.
Activity I
Activity: Make a list of 10 financial institutions that renders services such as Merchant
banking, factoring, Leasing, Hire purchase etc. in India.
Self-Assessment Questions - 3
5. ____________ were set up to integrate the Indian financial service industry with the
international financial service industries through the dematerialization of shares
and bonds.
6. ______________ is an instrument adopted by foreign investors to invest in the Indian
capital market.
4. PROBLEMS
The financial services sector of India is trying to make its presence felt in various spheres of
financial services. It is preparing itself to face competition especially from its global
counterparts. However, this sector faces many problems that can be listed as follows:
A. Lack of expertise:
B. Inadequate accommodation:
C. Inadequate technology:
One of the main issues Indian financial services companies confront is a lack of
competent and tried-and-true technology to efficiently produce and distribute financial
products. Banks and institutions do not have the necessary networking infrastructure
to transmit different financial instruments.
the expectations of their customers. When judging the financial services companies on
their quality, the credit rating agencies must also use caution.
E. Captive organizations:
G. Limited innovation:
Financial sector product innovation has been rather modest. For instance, venture
capital funds might provide a variety of financial packages that are specifically tailored
to the needs of the entrepreneurs. In a similar vein, leasing companies should be
encouraged to offer leasing services for a variety of capital equipment in addition to
making sure that leasing companies are not only founded to trade in tax shelter at the
expense of the government.
Self-Assessment Questions - 4
7. There are still a lot of restrictions on the scope of operations for financial services
in India. [True/False].
8. For a healthy financial service sector, there is a need for an ..................
5. REGULATORY FRAMEWORK
Need for regulation: The need for regulations arises for the following reasons:
a. Economic growth,
b. Promoting savings and investment
c. Efficient financial services and
d. Investor protection
Types of regulatory framework: The regulatory framework can be classified into the
following types:
1. Institutional regulations: these are also called structural regulations and these stem
from a host of regulatory institutions set up in a financial market by the government.
The object of these regulations is to promote healthy competition among the players.
Securities Exchange Board of India (SEBI) is the apex agency, and the Reserve Bank of
India is another structural entity that prescribes activities that commercial banks could
provide to the investors.
2. Prudential regulations: Regulations relating to the internal management of financial
institutions and other financial service organizations regarding capital adequacy,
liquidity and solvency. These regulations aim at preventing the entry of firms without
adequate resources. The minimum net worth requirement for various financial services
is fixed by SEBI.
3. Investor regulations: These are designed to protect the interest of small and individual
investors. The primary objective is to promote healthy trading and thereby instil
confidence in investors. In this connection SEBI comes out with periodic guidelines on
investor protection.
4. Legislative regulations: These regulations contain legislative measures brought by the
government from time to time for the all-round development of financial services
industry. Some of the important regulations include the Banking Regulation Act, 1949,
Securities Contract regulations Act etc.
5. Self-regulations: The self-imposed regulations could be a foreign exchange dealer can
have their own self-regulation besides being governed by legislative guidelines.
Similarly, merchant Bankers Association can have its own self-regulation apart from
the Sebi regulation.
Regulatory framework: The regulatory framework ensures the soundness and safety of
financial institutions and helps maintain the integrity of transmission mechanisms as well as
protect the consumers of financial services. The framework of regulations currently
operating in India is elaborated below
The banking and financial institutions in India are regulated by the central government
and the RBI. The RBI takes up the responsibility of regulating all institutions through
both RBI Act and Banking Regulations Act.
The NBFCs are regulated by RBI, through a host of measures including Banking laws Act
1963, Non-banking financial companies' directions 1977 and Residuary Non-banking
companies' directions 1987.
The Insurance Act 1938, which was administered by the Comptroller of insurance, was
meant to regulate the insurers before the nationalization of life and general insurance
and the setting up of LIC 1956 and GIC in 1973 respectively. The regulatory functions
came to be vested with LIC and GIC thereafter.
Insurance regulatory authority was constituted in 1996 and define powers over the
working of insurance companies were introduced:
The investment services include fund-based activities such as mutual funds and
venture capital funds. Similarly, stock exchanges and stock broking institutions have a
close link with investment activities. The Securities Contracts Regulation Act 1956,
SEBI regulations, and RBI constitute the regulatory setup.
Regulations by SEBI:
a. Stock exchanges: regulating the business of stock exchanges and any other securities
markets.
b. Stockbrokers: registering and regulating the working of stockbroker's sub-brokers
share transfer agent, merchant brokers etc.
c. Investment schemes: programs that register and control the operation of mutual funds
and other collective investment programs.
d. investor protection: hitting fraudulent and unfair trade practices relating to securities
market.
e. information: soliciting data from those performing audits of stock exchanges,
intermediaries, and self-regulatory bodies in the securities markets, as well as
information from those conducting inspections and enquiries.
f. SCRA: executing those duties and using those authority granted by SCRA, 1952, as may
have been delegated by the Central Government.
Mutual funds: Sebi has broadly classified mutual funds into 3 as Unit Trust of India, Public
sector and private sector mutual funds and money market and offshore mutual funds. The
regulations include:
Venture capital financing: Venture capital institutions participate in the equity of companies
that are not able to raise equity directly from the market. Venture capital was originally in
the form of special schemes of Development Finance Institutions (DFI). Regulatory features
are as follows:
a. Union government: Venture capital funds or venture capital companies are enabled to
invest new enterprises and are eligible for favourable treatment of capital gains and
dividends.
b. CCI: Initial regulatory guidelines from the controller of capital issues which are taken
over by SEBI from 1995.
c. SEBI: SEBI’s Venture Capital Funds Regulation 1996, Describing compulsory
registration of VCF.
The merchant bankers, Underwriters, Brokers, Market makers etc are regulated by the
following SEBI guidelines:
The following are the regulations pertaining to merchant bankers and other intermediaries:
Self-Assessment Questions - 5
Concept map:
6. SUMMARY
7. GLOSSARY
Financial markets: It is a market where the trading of securities takes place. It includes both
the stock market and bonds market.
Mutual funds: A mutual fund is a type of financial vehicle made up of a pool of money
collected from many investors to invest in securities like stocks, bonds etc.
Leasing: A lease is a contract in which one party agrees to rent a property owned by another
party.
Merchant banks: The term merchant bank refers to a financial institution that conducts
underwriting, loan services, financial advising, and fundraising services for large
corporations.
Bill discounting: Bill Discounting is an activity in which a company's unpaid invoices which
are due to be paid at a future date are sold to a financier.
8. CASE STUDY
Aadhar Housing Finance Ltd., (AHFL) was established in 2011 and is regulated by India’s
National Housing bank. It enables homeownership for low- and lower-middle-income
households in India. The housing finance companies mainly target the high or medium-
income group of citizens whereas the low-income citizens are neglected. The government is,
therefore, seeking to increase housing finance penetration through favorable refinancing
and interest rate subsidies for lenders. But AHFL is currently facing certain problems such
as:
1. The low-income group of customers may not have ID cards or income statements
through which their identity and credibility must be checked.
2. Their loan repayments can be affected by irregular cash flows.
3. The unclear land titles can cause legal issues.
The AHFL is now planning to set up a committee to address these issues and lend loans for
self-construction houses of low-income individuals.
Questions:
Q1: What are the major steps that need to be taken by AHFL to achieve its objective?
Q2: Explain the regulatory framework that AHFL must follow for its smooth and efficient
functioning.
9. TERMINAL QUESTIONS
Q2: Mention the reasons why a regulatory framework is required for financial services?
Q3: Write a short note on the legislative era of financial services in India.
10. ANSWERS
A. Self-Assessment Questions
1. c)
2. The Financial services market
3. False
4. Pro active
5. Depositories
6. GDR
7. True
8. effective institutional mechanism.
9. The Insurance Regulatory Authority of India
10. Venture capital
1. Market players: The market players include banks, financial institutions, mutual funds,
merchant bankers, stockbrokers under writers etc,
Q2: The need for regulations arises for the following reasons:
a. Economic growth,
b. Promoting savings and investment
c. Efficient financial services and
d. Investor protection
Q3: Several legislations was introduced in order to allow broad-based development in the
financial service sector. The FERA was replaced by FEMA. amendments were made in the
Indian Companies Act Income Tax Act, etc to facilitate safe and orderly trading and
settlement of transactions a separate law was passed to regulate the Internet trading of
securities.
Q1: The investment services include fund-based activities such as mutual funds and venture
capital funds. Similarly, stock exchanges and stop broking institutions have a close link with
investment activities. The Securities Contracts Regulation Act 1956, SEBI regulations, and
RBI constitute the regulatory setup.
Regulations by SEBI:
a. Stock exchanges: regulating the business of stock exchanges and any other securities
markets.
b. Stockbrokers: registering and regulating the working of stockbroker's sub-brokers
share transfer agent, merchant brokers etc.
The merchant banking era is in between the period of 1960 and 1980 financial services such
as merchant banking, insurance, leasing etc begin to grow during this period. The following
functions were carried out by merchant bankers:
Books:
References:
• https://vskub.ac.in/wp-content/uploads/2020/04/FINANCIAL-SERVICES-6th-
Sem.pdf
• https://josephscollege.ac.in/lms/Uploads/pdf/material/FSS.pdf
• https://www.ibef.org/industry/financial-services-india
• https://financialservices.gov.in/