Michelle P (8/22/2022, [Link] PM): Hi, My name is Michelle.
I am reviewing your
information and I will be with you in a moment.
Me (8/22/2022, [Link] PM): Ok
Michelle P (8/22/2022, [Link] PM): I am sorry if there's an issue encountered.
When was the package was dropped off?
Me (8/22/2022, [Link] PM): I dropped the package off myself on Wednesday August 10
at 12:58 pm
Michelle P (8/22/2022, [Link] PM): I do apologize, I checked and there's no update
since Aug 10 and this is already considered as lost. In this case, please contact
Amazon file a claim in your behalf.
Me (8/22/2022, [Link] PM): So I have to file a claim on Amazon not here?
Michelle P (8/22/2022, [Link] PM): We have an agreement with Amazon, if it's their
package, they will need to file and UPS will investigate.
Me (8/22/2022, [Link] PM): Do I need anything else. Or just file a claim with them
Michelle P (8/22/2022, [Link] PM): You just need to file through Amazon, please
provide the tracking number to them.
Me (8/22/2022, [Link] PM): Ok thank you
Michelle P (8/22/2022, [Link] PM): You're welcome. Thank you for chatting. Again,
my name is Michelle. It's my pleasure to assist you. Have a great day.
