One Call Close Script
You booked your first call, excitement is off the roof, you’re finally at the final stage of getting
that payment you’ve been waiting for..
Now the biggest roadblock you have is not knowing what to say in that call to convert the
prospect to a paying client..
In this script, that’s the problem we’re going to tackle..
Before the call, you gotta understand these things about your prospect -
1. He/she is a complete stranger
2. He/she just met you on facebook or replied to your cold message
3. He/she know that there’s a problem and you’re the random person who’s claiming to
help solve it
4. He/she get’s a ton of DMs every single day from a lot of service providers/coaches
5. He/she had few bad experience with online service providers or coaches, that’s why the
problem exist in the first place
6. He/she is open to a conversation, but not ready to invest right away
7. He/she needs a clear understanding of what you’re gonna bring on the table to solve her
current situation
8. He/she needs to feel connected ( talking to a real human, not a sales man)
We got his/her concerns off the table, what’s next?
For any kind of sale to happen, you gotta take them from their desired state of pain to a state of
relief and make them feel you understand their situation..
You and the call will be the bridge that prospect have to cross to become a paid customer..
And remember, you’re the one who’s got the power to solve the problem and this sales call is
not an interview, it’s a conversation between a buyer and a seller.
So you’re the one who’s gonna take charge of this call.
The moment the prospect takes charge and starts asking you a bunch of question, that’s the
moment you lost the sale and there’s no coming back from that.
The script I’m about to share with you, made me close to $2million dollars for my agency
and has the power to convert any prospect from a lost state to feeling grateful to have met you..
Use this script wisely
Part 1: Micro rapport
Hey Jess, Sash here
How you doing today?
Nice!
You’ve been doing some crazy things in the Coaching space, glad we could connect..
Well, if you’re ready, should we get started?
Part 2: Agenda and Taking Charge
Ok, so what I’ll do is ask you few questions about your business and regarding the
application that you sent through. Then, if it sounds like I could help you, I’ll explain
what I can do for you, how it works, and how long it’s gonna take to achieve your goals.
Then at the end you could decide if you want to move forward or not.
A simple Yes! Or No would do..
Sounds good?
Them: Yes!
Part 3: Establish Motive
Alright Jess, So what motivated you to take the time out and Jump on this call?
…
( This question is basically a warm up question to make them feel more comfortable, it
also gives you their core motive and pretty much sets your expectations right.
Sometimes you’d get lame responses like, “ Oh I know I need a new Funnel, just
checking prices” etc, thats a good indicator of how the call is gonna go)
When you say ___ what exactly do you mean?
Can explain a bit?
…
Why do you think that problem exists in the first place?
…
Have you tried fixing that problem, before?
…
How long you’ve been struggling with this problem?
…
Part 4: Understand Their Situation
( Note: These questions are for reference, don’t stick to them, just use as a guiding
light)
Cool, so what kinda products you’re selling?
…
What’s the pricing of the products?
…
Ok, so out of all the products you’re selling, which one is selling the most?
…
That’s nice, usually I’ve seen a higher ROI on high ticket products, just a quick question,
when you sell a high ticket package, what kind of transformation you’re offering?
…
Sick! I promise it’s the last one, but I’m really curious about how you take a complete
stranger to a paid customer, can you give an idea about it?
…
( Again, use these questions as a reference, don’t stick to them blindly)
Part 5: Cause Indirect Pain
So, how are you currently getting customers?
…
Do you know how much it costs to acquire a new customer?
…
Are you comfortable with how it’s going from the growth side?
…
Ok, so how much money you’re making per month with this system?
…
Part 6: Define Their Goal
Ok, so what is your motivation to get this business to $X a month?
…
And you got any plans on how you gonna do that?
( Probably the most important question of all, this question let’s you transition to giving
them value and talk about your offer)
Part 7: The Value Phase
I see, usually when you’re looking to get more High ticket clients, having a frontend
product to acquire customers is the best solution etc etc
( Now depending on the context of the client’s situation, this section will change and
again, remember your goal here is to add value without holding anything back.)
Part 8: The Transition
( After having a value session and giving them a clear roadmap of what needs to be
done, this phase comes in play. So far, you understand their current situation and their
future situation, at the same time gave them enough value to make the call worth their
time. Now, you ask the main transition question)
So Jess, hope I’m not boring you to death, but now the main question is, whatever I’ve laid out
for you in the past few minutes, At X ( your company name) we help ( Coaches/Realtors, Niche)
like you with the exact same things.
( State a bit of your expertise to back the claims and even show some live results or testimonial
deck)
( Once you get a response like: “ yea sure! I’m down to hear what you have to offer” or any kind
of positive response, proceed to the pitch phase!)
Part 9: The Pitch
The pitch part varies from person to person, but a general rule of thumb is not to talk about your
pricing straight away.
Here’s what you gotta do in this part -
1. Lay out the process
2. Lay out the deliverables
3. Lay out the delivery time period
4. Lay out the support window from your end
5. Lay out the Onboarding process
Once your done with the following, wait for them to ask the price.
Give them 2 options, one is DFY ( done-for-you) and the other is DWY ( Done-with-you)
If you do it properly, you’ll end up getting a yes or no answer and that’s more than enough to
close the sale!
I know, you’ve got a lot of questions about the entire process…
That’s why I’ve created the One Call Close Masterclass…
As promised, You’ll get access to it for free… You just gotta attend the live session and follow
the instruction to get the masterclass…
See Ya!
