Designer Series Wine Storage

Use and Care Guide

CLEANING, MAINTENANCE,
AND MORE
Designer Series Wine Storage

Contents
3 Designer Series Wine Storage
4 Safety Precautions
6 Designer Series Wine Storage Features
7 Touch Controls
9 Storage
11 Product Operation
12 Care Recommendations
13 Troubleshooting
15 Sub-Zero Warranty

2 | Sub-Zero Customer Care 800.222.7820

Designer Series Wine Storage

Customer Care Important Note

The model and serial number are printed on the enclosed To ensure this product is installed and operated as safely
product registration card. Both numbers are also listed on and efficiently as possible, take note of the following types
the product rating plate. Refer to page 6 for rating plate of highlighted information throughout this guide:
location. For warranty purposes, you will also need the
IMPORTANT NOTE highlights information that is especially
date of installation and name of your authorized Sub-Zero
important.
dealer. Record this information below for future reference.
CAUTION
SERVICE INFORMATION
Indicates a situation where minor injury or product
Model Number damage may occur if instructions are not followed.
Serial Number

Date of Installation
WARNING
Certified Service Name States a hazard that may cause serious injury or
Certified Service Number death if precautions are not followed.

Authorized Dealer

Dealer Number
IMPORTANT NOTE: Throughout this guide, dimensions in
parentheses are millimeters unless otherwise specified.
If your product ever needs attention, be sure to use a
Sub-Zero Factory Certified Service provider recommended
by our Customer Care Center, or select one from our list
of providers available at [Link]/locator. All Factory
Certified Service providers are carefully selected and thor-
oughly trained by us.

[Link] | 3
Safety Precautions

IMPORTANT INSTRUCTIONS
WARNING WARNING
Do not store explosive substances such as • This appliance contains flammable refrig-
aerosol cans with a flammable propellant in erant and must be handled, installed, ser-
this appliance. viced, and decommissioned by authorized
personnel. Once decommissioned, consult
local authorities for disposal instructions.
WARNING
• To minimize the risk of ignition due to
Keep ventilation openings, in the appliance improper installation, replacement parts,
enclosure or in the built-in structure, clear of or service procedures, only refrigeration
obstruction. technicians with flammable refrigerant
training who are aware of the dangers of
dealing with high voltage electricity and
WARNING
refrigerant under pressure are allowed to
Do not use mechanical devices or other work on this equipment.
means to accelerate the defrosting pro-
• Do not damage the refrigeration circuit
cess, other than those recommended by the
when installing, maintaining, or servicing
manufacturer.
the unit.
• This symbol indicates risk of fire/
WARNING flammable materials.
Do not expose this appliance to rain.

CAUTION
WARNING Incorporated ice makers must be installed by
This appliance is only intended for residential the manufacturer or its service agent.
use.

WARNING
Do not use electrical appliances inside the
food storage compartments of the appliance,
unless they are of the type recommended by
the manufacturer.

4 | Sub-Zero Customer Care 800.222.7820

Safety Precautions

IMPORTANT INSTRUCTIONS
WARNING This appliance is intended to be used in house-
hold and similar applications such as:
This appliance is not intended for use by
persons (including children) with reduced • staff kitchen areas in shops, offices, and other
physical, sensory or mental capabilities, or working environments
lack of experience and knowledge, unless • farm houses and by clients in hotels, motels,
they have been given supervision or instruc- and other residential type environments
tion concerning use of the appliance by a
person responsible for their safety. Children • bed and breakfast type environments
should be supervised to ensure they do not • catering and similar non-retail applications
play with the appliance.

WARNING
DANGER: Risk of child entrapment. Before you
throw away your old refrigerator or freezer:
• Take off the doors.
• Leave the shelves and drawer dividers in
place so that children may not easily climb
inside.

WARNING
PROPOSITION 65 FOR CALIFORNIA RESIDENTS
Cancer and Reproductive Harm—
[Link]

[Link] | 5
Designer Series Wine Storage Features

Designer Series Wine Storage Features

FEATURES

1 Product Rating Plate

2 Touch Control Panel

3 Wine Storage Racks

4 Display Rack 5
2
5 Full-View Glass Door 1
6 Refrigerator Storage Drawers* 4
3
*Not available on all models.

Column model

5
2
1
4
3

Tall model

6 | Sub-Zero Customer Care 800.222.7820

Touch Controls

Touch Control Panel

For initial start-up, touch and hold on the control panel SETTINGS
for 2 seconds.
Turn the unit on or off
The temperature can be adjusted in one-degree incre-
Turn accent lighting on or off and adjust brightness and
ments on the home screen. The temperature on the left of select soft on duration
the display represents the lower zone and the temperature
on the right represents the upper. Turn door alarm on or off and adjust duration

To adjust temperature: Adjust drawer temperature*

1 Touch the temperature to be adjusted. Turn connect on or off (if applicable)

2 Touch + or – until the desired temperature is displayed.
Refer to the illustration below. Turn Sabbath on or off

To adjust additional settings, touch on the control Adjust temperature units

panel. Refer to the illustration below.
Adjust door alarm volume and tone

Select language

55 45
System information

View troubleshooting and service information

*Not available on all models.

Home screen

[Link] | 7
Touch Controls

Connect This Appliance

Connect this appliance to remotely monitor and control it. To connect:
Connecting requires a wireless router, an Internet connec-
1 Download the free Sub-Zero Group Owner’s App from
tion with a network name and password, and a compatible
the Apple App Store or Google Play.
mobile device. There is no limit to the number of appli-
ances you can connect to an account. Connect products 2 With Bluetooth® enabled on the device, stand within a
from multiple homes to the same account. Connecting few feet of the appliance, open the app, and follow the
appliances is optional. on-screen instructions.
3 Log in or create an account.
Connect today to:
4 Tap Add An Appliance to add appliances. To identify
• Receive alerts, status updates, and routine maintenance
which appliance to pair, open the appliance door.
notifications.
5 Tap + next to the appliance to select it. If identical
• Streamline everyday tasks with the help of remote con-
appliances appear, follow the additional step on the
trols and voice commands.
screen to identify which appliance to pair.
• Quickly access user manuals and cleaning and mainte-
6 Tap Pair Via Bluetooth®. Wait for setup to complete,
nance tips.
then tap Set Up Your Appliance For Pairing.
7 Tap Choose a Network on the Connect Your Appliance
to Wi-Fi screen.
8 Select the home Wi-Fi network and enter the network
password.
9 Tap Turn on Notifications to allow notifications about
the appliance (for example, door left ajar).
10 Tap Done on the Success screen to complete the setup.

8 | Sub-Zero Customer Care 800.222.7820

Storage

Wine Storage
WINE RACKS DISPLAY RACK
The full-extension wine racks provide easy access to The adjustable display rack is designed for wine to stay in
750 ml bottles, half-bottles, and magnums. When storing contact with the cork at any position. Refer to the illustra-
magnums, the rack above must be removed. tion below.
To remove a wine rack, pull out to full extension, tilt up, To remove the display rack, pull out to full extension, tilt
then lift up and out. Refer to the illustration below. The top up, then lift up and out.
two racks in each compartment cannot be placed in any
other position. These racks can be identified by the small CAUTION
square cutout located in the right rear corner. Refer to the Remove all bottles from the display rack before
illustration below. removal.
The natural cherrywood facing on wine racks can be
stained or replaced with wood to complement cabinetry.
For more information, refer to the Sub-Zero Design Guide,
visit our website at [Link], or contact Sub‑Zero
Customer Care at 800-222-7820.

CAUTION
Remove all bottles from the wine rack before
removal.

CUTOUT
Display rack

Wine rack removal Rack position indicator

[Link] | 9
Storage

Storage Drawers
DRAWER DIVIDERS (TALL MODEL) DRAWER REMOVAL (TALL MODEL)
To reposition a drawer divider: To remove/install a storage drawer:
1 To remove a short divider, flex the long divider slightly, 1 To remove, pull the drawer open until it stops. Raise the
then pull upward. Refer to the illustration below. front of the drawer slightly and pull straight out. Refer
to the illustration below.
2 One long divider in the top drawer is adjustable.
To remove a long divider, all short dividers must be 2 To install, raise the front of drawer and place onto the
removed. Pull the long divider up until it stops, rotate slides. Align the back of the drawer with hooks on the
counterclockwise, then pull upward. slide, then align the white pegs at the front of the slide
with holes at the front of the drawer.
3 To install a long divider, align the grooves with the
drawer tabs, rotate clockwise, then slide down.
4 To install a short divider, position as desired, then slide
down.

SHORT DIVIDER

Drawer removal

Drawer dividers

10 | Sub-Zero Customer Care 800.222.7820

Product Operation

Sabbath
This appliance is certified by Star-K to meet strict religious
regulations in conjunction with specific instructions found
on [Link].
Sabbath mode automatically turns on the interior lights at
a reduced brightness. The lights stay on when the door is
closed. The lights cannot be turned off in Sabbath mode.
Sabbath mode automatically turns off after 74 hours. All
lighting preferences return to the previous setting when
Sabbath mode is turned off.

To turn on Sabbath:
1 Touch .
2 Touch and hold for 3 seconds

To turn off Sabbath:

1 Touch and hold for up to 10 seconds.

[Link] | 11
Care Recommendations

Cleaning
STAINLESS STEEL EXTERIOR CONDENSER CLEANING
Use a nonabrasive stainless steel cleaner and apply with a CAUTION
soft lint-free cloth. To bring out the natural luster, lightly
Before cleaning the condenser, turn power off at the
wipe the surface with a water-dampened microfiber cloth
control panel. Wear gloves to avoid injury from sharp
followed by a dry polishing chamois. Always follow the condenser fins.
grain of stainless steel.

The condenser is located behind the kickplate. Clean the

INTERIOR CLEANING
condenser every 6–12 months.
To clean interior surfaces and all removable parts, wash
with a mild solution of soap, water and baking soda. Rinse To clean the condenser:
and dry thoroughly. Avoid getting water on the lights, con- 1 Turn power off at the control panel.
trol panel, and cherrywood facing on wine racks.
2 Remove the kickplate by extracting the two mounting
Use a standard glass cleaner to clean the UV-resistant glass screws. Refer to the illustration below.
door.
3 Use a soft bristle brush and vacuum to remove dust and
CAUTION lint from the condenser.

Do not use vinegar, rubbing alcohol, or other

CAUTION
alcohol-based cleaners on any interior surface.
Failure to clean the condenser could result in tem-
perature loss, mechanical failure, or damage.

CONDENSER

SCREW

Condenser location

12 | Sub-Zero Customer Care 800.222.7820

Troubleshooting

Troubleshooting
Before contacting Sub-Zero Factory Certified Service, visit High temperatures, the unit runs excessively, or the unit
[Link]/assistance or use these helpful tips to is giving off too much heat.
prevent the need for a service visit.
1 Verify the condenser is clean.
2 Verify the door is closing properly.
UNIT OPERATION
3 Verify the door has not been left ajar.
No lights or cooling.
4 Increased ambient temperatures may cause the com-
1 Verify power is on.
pressor to run longer.
2 Verify electrical power to the unit and home circuit
5 If the temperature display shows 55° and 45°, but is not
breaker is on.
cooling, the unit may be in Showroom Mode. Contact
No lights. Sub-Zero Customer Care at 800-222-7820.

1 The door may have been left ajar, which has disabled
lights to eliminate excess heat. If the lights are out, ODOR
close the door for one hour. If the lights are still out, 1 Clean the unit before using for the first time. This will
contact Sub-Zero Factory Certified Service. clear any odors that may have been trapped during
2 LED interior lighting must be replaced by Sub-Zero shipping.
Factory Certified Service.

Condensation forms inside the unit.

1 Verify the condenser is clean.
2 Verify the door is closing properly.
3 Verify the door has not been left ajar.
4 Verify the door gasket does not have rips or tears.
If it does, contact Sub-Zero Factory Certified Service.

[Link] | 13
Troubleshooting

Service
• Maintain the quality built into your product by contact-
ing Sub‑Zero Factory Certified Service. For the name
of the nearest Sub‑Zero Factory Certified Service,
check the Product Support section of our website,
[Link] or call Sub‑Zero Customer Care at
800-222-7820.
• When contacting service, you will need the model and
serial number of your unit. Both numbers are listed on
the product rating plate. Refer to page 6 for rating plate
location.
• For warranty purposes, you will also need the date
of installation and name of your authorized Sub-Zero
dealer. This information should be recorded on page 3.

Sub-Zero, Sub-Zero & Design, Sub-Zero & Snowflake Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, Wolf, Wolf &
Design, Wolf Gourmet, W & Design, red colored knobs, Cove, and Cove & Design are registered trademarks and service marks of Sub-Zero Group, Inc. and its subsidiaries.
All other trademarks are property of their respective owners in the United States and other countries.

14 | Sub-Zero Customer Care 800.222.7820

Warranty

Sub-Zero Residential Limited Warranty

FOR RESIDENTIAL USE

FULL TWO YEAR WARRANTY*

For two years from the date of original installation, this Sub-Zero product warranty covers all parts and labor to repair or replace,
under normal residential use, any part of the product that proves to be defective in materials or workmanship. All service provided
by Sub-Zero under the above warranty must be performed by Sub-Zero Factory Certified Service, unless otherwise specified by
Sub-Zero, Inc. Service will be provided during normal business hours.

FULL FIVE YEAR SEALED SYSTEM WARRANTY

For five years from the date of original installation, this Sub-Zero product warranty covers all parts and labor to repair or replace,
under normal residential use, these parts that prove to be defective in materials or workmanship: compressor, condenser, evapora-
tor, drier and all connecting tubing. All service provided by Sub-Zero under the above warranty must be performed by Sub-Zero
Factory Certified Service, unless otherwise specified by Sub-Zero, Inc. Service will be provided during normal business hours.

LIMITED TWELVE YEAR SEALED SYSTEM WARRANTY

For twelve years from the date of original installation, Sub-Zero will repair or replace the following parts that prove to be defective in
materials or workmanship: compressor, condenser, evaporator, drier and all connecting tubing. If the owner uses Sub-Zero Factory
Certified Service, the service provider will repair or replace these parts with the owner paying for all other costs, including labor. If
the owner uses non-certified service, the owner must contact Sub-Zero, Inc. (using the information below) to receive repaired or
replacement parts. Sub-Zero will not reimburse the owner for parts purchased from non-certified service or other sources.

TERMS APPLICABLE TO EACH WARRANTY

The warranty applies only to products installed for normal residential use. The warranty applies only to products installed in any one
of the fifty states of the United States, the District of Columbia or the ten provinces of Canada. This warranty does not cover any
parts or labor to correct any defect caused by negligence, accident or improper use, maintenance, installation, service or repair.
THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT SUB-ZERO, INC. WILL PROVIDE, EITHER
UNDER THIS WARRANTY OR UNDER ANY WARRANTY ARISING BY OPERATION OF LAW. SUB-ZERO, INC. WILL NOT BE RESPON-
SIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THIS WARRANTY OR ANY OTHER
WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you. This warranty gives you specific legal rights and you may also have other legal rights that vary from state to state.
To receive parts and/or service and the name of Sub-Zero Factory Certified Service nearest you, contact Sub-Zero, Inc., P.O. Box
44848, Madison, WI 53744; check the Product Support section of our website, [Link], email us at customerservice@subzero.
com, or call 800-222-7820.
*Stainless steel (doors, panels, handles, product frames and interior surfaces) are covered by a limited 60-day parts and labor warranty
for cosmetic defects.
*Replacement water filters and air purification cartridges are not covered by the product warranty.

[Link] | 15
SUB-ZERO, INC. P.O. BOX 44848 MADISON, WI 53744 [Link] 800.222.7820
9056236 REV-A 7 / 2022