User

Manual Book
Electric Storage Water Heater

Casella Series
ES 10D, ES 15D, ES 30D
ES 10DR, ES 15DR, ES 30DR

Snella Series
ES 20SR
TABLE OF CONTENT

Part 1: Important Safety Information 3

General Remark 3
Caution 3
Special Caution 3
Part 2: Product Introduction 6
Nomenclature 6
Technical Performance Parameters 6
Brief of Product Structure 6
Part 3: Installation 8
Installation Instruction 8
Plumbing Connection 10
Part 4: How to Use 11
Operating Procedures 11
Operating the Water Heater 12
Part 5: Maintenance 33
Tank Cleaning 34
Safety Valve Cleaning 35
Magnesium Anode 35
Heating Element 35
Part 6: Troubleshooting 36
Part 7: Disposal of Used Product 37
Part 8: Specification 37
Appendix: Wiring Diagram 40

This manual book explains everything you need to know about your
new product. Please contact our Customer Care should you need
further assistance through www.modena.com.

2
 PART 1: IMPORTANT SAFETY INFORMATION

General Remark

The installation and maintenance has to be done by qualified

professionals or authorized technicians of MODENA. MODENA is not
responsible for any damage or malfunction caused by wrong
installation or the failure of following instructions that are included in
this manual book. For more information regarding to installation and
maintenance guidelines in details, please refer to below chapters

Caution

Before installing this electric storage water heater, check and ensure
that the power socket is properly functional and reliably grounded.
Otherwise, the electrical storage water heater cannot be installed and
used. Do not use an extension cord if there is a problem with the
power socket. Incorrect installation and use of this water heater may
result in serious injuries and loss of property.

Special Caution

 If the supply cord is damaged, it must be replaced by MODENA

technicians, MODENA service agent or similarly qualified persons in
order to avoid a hazard.
 The power socket must be earthed (grounded) reliably. The rated
current of the socket should not be lower than 16A. The power
socket and the power plug should be kept dry to prevent electrical
leakage.
 The installation height of the power socket should not be lower
than 1.8 m.
 The wall in which the electrical storage water heater is installed
should be able to bear the twice bigger load than the weight of this
water heater filled fully with water without distortion and cracks.
Otherwise, other strengthening measures should be adopted.

3
 The pressure relief valve that is attached with the water heater
must be installed at the cold water inlet of this appliance (see
Picture 1), and make sure it is not exposed in the foggy. The water
may be out-flowed from the pressure relief valve, so the outflow
pipe must be opened wide towards the air. The pressure relief
valve needs to be checked and cleaned regularly to avoid blockage

Picture 1

Fixed Screw

Handle for
Drainage Valve

Pressure Relief Pressure Relief

Valve Hole
Hot Water Cold Water

 When using this water heater for the first time (or for the first use
after maintenance), this heater cannot be switched on until it has
been filled fully with water. When filling the water, at least one of
the outlet valves of the water heater must be opened to exhaust
the air. This valve can be closed after the water heater has been
filled fully with water.
 This appliance (water heater) is not intended to be used by
persons with special needs for their physical, sensory or mental
capabilities, or lack of experience and knowledge (including
children), unless they have been given the supervision or
instructions concerning the use of the appliance by a person who
responsible for their safety. Children should be supervised to
ensure that they are not playing with this water heater.
 During the heating process, there may be drops of water dripping
from the pressure relief hole, and this is a normal case. If there is
an over-leaking, please contact MODENA Customer Care for
repair. This pressure relief hole should not, under any
circumstances, be blocked; otherwise, the water heater may be
damaged, even resulting on accidents.

4
 The drainage pipe that is connected to the pressure relief hole
must be kept sloping downwards.
 Since the water temperature inside the heating tank can reach up
to 75oC, the hot water must not be directly flowed to human skin at
the initial use. Adjust the water temperature in accordance to
human skin endurance to avoid scalding.
 If the flexible power supply cord is damaged, the special power
cord provided by MODENA must be selected, and replaced by
MODENA maintenance personnel (technician).
 If any parts and components of this electrical storage water heater
are damaged please contact MODENA Customer Care for repair.
 In order to avoid a hazard due to inadvertent resetting of the
thermal cut-out, this appliance must be not supplied through an
external switching device, such as a timer, or connected to a circuit
that is regularly switched on and off by the utility.
 For the correct operation of the appliance, it is necessary to pay
attention that the maximum inlet water pressure is 0.8 MPa, and
the minimum inlet water pressure is 0.015 MPa.
 When the water pressure is over 0.8 MPa, this will be automatically
activated the safety valve, and the water may drip from the
discharge pipe of the pressure-relief device (see Picture 2).
Therefore, this pipe must be left open towards the air
(atmosphere). The pressure-relief device should be operated /
activated regularly to remove limestone deposits and to avoid
blockage in the pipes.
 Draining away the water inside the inner tank can be done from the
pressure relief valve. Twist off the fixed screw of the pressure
relief valve and lift the handle of the drainage pipe valve upwards
(Picture 3). Every drainage pipe that connected to the pressure-
relief device has to be installed in a continuously downward
direction and in a frost-free environment.
Fixed Screw Nail Opened Water Drainage
Valve Position

Water Outlet
Safety Valve Handle for Water
Picture 2 Picture 3
Drainage Valve

5
 PART 2: PRODUCT INTRODUCTION

Nomenclature (The Terms to Classified Product Types

and Names)
ES XXD, ES XXDR, ES XXSR
ES = the product code of the electric storage water heater;
XX = the capacity of the water heater (L);
D / DR /SR = the series of the water heater;

Technical Performance Parameters

Rated Rated Rated Max of Water-

Volume Protection
Model Power Voltage Pressure Water proof
(L) Class
(W) (ACV) (MPa) Temp. (oC) Grade
ES 10 D 10 250 220 0.75 75 1 IPX4
ES 15 D 15 350 220 0.75 75 1 IPX4
ES 30 D 30 800 220 0.75 75 1 IPX4
ES 10DR 10 250 220 0.75 75 1 IPX4
ES 15DR 15 250+350 220 0.75 75 1 IPX4
ES 30DR 30 400+800 220 0.75 75 1 IPX4
ES 20SR 20 350 220 0.75 75 1 IPX4

Picture 4

Brief Introduction of Product Structure

ES XXD

6
ES XXDR

ES XXSR

ES 10D ES 15D ES 30D ES 10DR ES 15DR ES 30DR ES 20SR

A 355 400 455 355 400 455 750
B 355 400 455 355 400 455 271
C 295 312 388 295 312 388 293
D 66 66 66 66 66 66 300

Picture 5

*All dimensions are calculated in mm

7
 PART 3: INSTALLATION

Installation Instruction
 This electric storage water heater should be installed on a solid
wall. If the strength of the wall cannot bear the load equal to two
times of the total weight of the water heater filled fully with water,
it is then necessary to install a special support. In case of the
hollow bricks wall, fill it with concrete cement completely, and use
the anchor fastener bolt in case of the hebel wall.
 After selecting a proper location, install the mounting bracket to a
solid wall.
 The methods of installation ES XXD & ES XXDR: on the wall that is
strong enough, drill the hole with depth of approximately 45 mm.
Use the anchor fastener bolts provided along with the product for
securing the bracket (Picture 6a) firmly in the wall.
 Align the slots on the back of the water heater with the projections
on the bracket and install the water heater on the bracket until it is
locked.
101 mm
48.5 mm
69 mm

135 mm
Picture 6
Picture 6a

 Methods of installation ES 20SR: after selecting a proper location,

determine the positions of the two installation holes that are used
for the expansion bolts with the hook (300 mm). Make two holes on
the wall with the corresponding depth by using a chopping bit with
the size matching the expansion bolts attached with the machine;
insert the Fischer screw (M8*80); tighten the nuts to fix firmly;
then, hang this water heater on it (see Picture 6b).

8
 300 mm

10 mm

Picture 6b

 Connect the power plug to the Installed power socket on the wall.
The power supply for this appliance is 220V. The power socket is
recommended to be placed on the right above the water heater.
The height of the power socket from the ground should not be less
than 1.8 m (see Picture 7). If there is a problem on the power cord,
it should be replaced by MODENA agencies or qualified person
who is able to do the repair so as to ensure the safety.

L (Brown) E (Yellow/Green)

≥1.8 m

Ground
N (Blue) Picture 7

 If the size of the bathroom is too small, the water heater can be
installed at another place. However, the water heater should be
installed closely to the stand-point of its usage to optimize the heat
of the water.

9
Plumbing Connection

 The dimension of each used pipe is G½ (”BSP ½”). The maximum

and minimum pressures of inlet should use Pa (Bar) as the unit.
 Connect the pressure relief valve with the water heater on the inlet
of the water heater.
 In order to avoid leakage when connecting the plumbing, the
rubber seal gaskets provided with the water heater must be added
at the end of the threads to ensure the connection is leak-proof
(see Picture 8).
Power Cord
Picture 8

Rubber Seal Gasket Rubber Seal Gasket

Cold Water Inlet Pipe
Hot Water Inlet
Pressure Relief Valve
Pressure Relief Hole
Handle for Mixing
Valve Joint Screw for Cold Water Inlet

Hot Water
 If the users want to utilize a multi-ways supply system, refer to the
method shown in the Picture 9 for the connection of the plumbing.

Picture 9 Power Cord

Pressure Relief Valve

Water Inlet Pipe

Triple Joint
Cold Water Shower
Hot Water
Outlet Inlet
Water Inlet Valve

Basin/
Water-pool
Running Water
Mixing Valve
Pipe

10
 NOTE
Please be sure to use the accessories provided by MODENA to
install this electric storage water heater. This water heater cannot
be hung on the bracket until it has been confirmed to be firm and
reliable. Otherwise, this water heater may drop off from the wall,
resulting to its damage, even serious accidents of injury to the
user. When determining the locations for the holes of the bolt, it
should be ensured that there is a clearance not less than 0.2 m on
the right side of the water heater, for the convenient maintenance
of this water heater, if necessary.

PART 4: HOW TO USE

Operating Procedure

 Check all the piping connection to avoid the leakage before turning
on this electric storage water heater.
 Open one of the outlet valves of the water heater, then, open the
inlet valve .to get the water heater filled with water.
 When the water flows out of the outlet pipe it implies that the
appliance has been filled fully with water, so the outlet valve can be
closed.
 Make sure that the heating tank is fully filled up with water;
otherwise, it will cause the heating elements to be damaged.
During the normal operation, the inlet valve should always be kept
open.
 Insert the power plug into the power socket and check the
reliability of the leakage protection device (ELCB). Press the testing
button, the indicator light on the power plug should be off, and the
reset button should bounce up; then push down the reset button,
the indicator light will turns on to verify that the leakage protection
works well (see Picture 10). If the reset button cannot be pressed
during the use, the leakage protection device (ELCB) might be
error or fails to work; If the reset button is pressed down and
bounce up again, then it shows that the power circuit leaks or the
power supply is disconnected.
11
 Indicator Light
Power Plug

Testing Button Picture 10

Reset Button

 If the indicator lights turn on, the thermostat will automatically

control the temperature. When water temperature inside the heater
has reached the set point, water heater will switch off
automatically. When water temperature falls below the set point,
water heater will be turned on automatically to restore the heating.

Operating the Water Heater

A. ES 10D, ES 15D, & ES 30D

Picture 11

 Rotate the knob according to the marking on the knob to

increase or decrease the setting temperature.
 The Red “Power” LED and Green “Heating” LED remain ON while
there is power to the system.
 The Green LED will turns off when the water temperature
reaches the user setting at the end of the heating phase

12
B. ES 10DR

(Remote Control)
Picture 12

Specific Functions of Button and Display Screen

(1) “ON/OFF” Button

This button acts as an ON/OFF operating key. When this appliance

(the water heater) is connected to the power, the display screen is
fully bright for 2s. If the power to the memory function is
disconnected (there is power outage), this appliance will return to
the working condition before the power outage. Otherwise, system
will be in the “power-off” state. When in the power-on state, press
“ON/OFF” button to shut down the system. When in the power-off
state, press “ON/OFF” button to turn on the system. In this case,
the memory data at the time of power outage will be restored, and
the system will enter into the corresponding working condition.

NOTE
 The “ON/OFF” button is the highest priority button among all
buttons in the system. That is, if you press it under all
failure-free working conditions, the system will enter into the
power-off state; no content is displayed in the power-off
state.
 The number of the software version will be displayed after
the full-screen display for 2s (the double “8” digits will be
shown on the digital screen will turns into 01).

13
(2) “+” Button (Button on the Remote Controller)

 This button is used cooperatively with the “BOOK” button to

adjust the booked time. The specific operations are shown in
the booking adjustment function.
 Adjust setting temperature: temperature is adjusted in the
range of (Tmin)-(Tmin+1)-(Tmin+1)……75-(Tmin). The
temperature will increase by 1 oC after “+” button is clicked for
once. Long pressing “+” button will render the setting
temperature to increase at the rate of 5 oC/s. If no button is
pressed within 5s, the system will store the setting temperature
parameters and exit the temperature setting status.

(3) “-” Button (Button on the Remote Controller)

 This button is used cooperatively with the “BOOK” button to

adjust the booked time. The specific operations are shown in
the booking adjustment function.
 Adjusting temperature: temperature is adjusted in the range of
75-74-73-…-(Tmin+1)-(Tmin)-35. The setting temperature will
decrease by 1 oC after the “-” button is clicked for once. Long
pressing “-” button will render the setting temperature to
decrease at the rate of 5 oC /s. If no button is pressed within 5s,
the system will store the setting temperature parameters and
exit the temperature setting status.

(4) “BOOK” (HEATING TIME PROGRAMMING) Button

When the water heater is in the power-on state, press this button
to activate the booked time setting mode for the heating program.
At this moment, the booked time can be set through pressing “+” or
“-” button. The specific operations are shown in the booking
function introduction. This key will be invalid in the power-off state.

14
(5) LED Light Indicator (ES 10DR)

The Red “Heating” LED will remain ON during the heating process.
The Green “Ready” LED will turn on when the water temperature
reaches the user setting at the end of the heating phase; while the
Red LED will turns off.

Detailed Description of Functions

 Heating/Heat Preservation Function

The system could identify the heating/heat preservation state and
will light up the corresponding indicator if there is a difference
between the actual temperature and the set temperature. When
the water heater is in the heating state, the “HEATING” indicator
will lights up (bright green), while the “READY” indicator lights up
(bright red) when in the heat preservation state.

The water heater could be directly heated to the set temperature

after it is just started or re-adjust the temperature. When the set
temperature is reached, the water heater will stop heating and
enter into the heat preservation state. If the difference between
the actual temperature and the set temperature is greater than the
previous temperature difference, the water will be heated again.
 Booking Bath Function

When the appliance is in the power-on state, press the “BOOK”

button ( ). Then, the booking indicator will light up. The system
will enter into booked time adjustment state and the digital display
on the tank(tube) will flickers. At this moment, the user could adjust
the booked time for the heating process through pressing “+”or “-
”button

 Delay Booking Function

This appliance adopts the delay booking function. By this function,
the hot water is available after “XX” hours (user’s set time). When in
the booking (heating time programming) state, the user cannot only
adjust the booked time circularly in the range of “01-02…-24-01” by

15
clicking “+” button, but also adjust the booking hours circularly in
the range of “24-23…-01-24” by clicking “-” button.
If the “ADJUST” button (or “+” or“-”buttons on the remote
controller) is long pressed, the time can be adjusted at a rate of 5
times per second. The operation chart of the booking function is
shown in Picture 13.

Book Book

Time will be
Setting successfully booked Booking is
State 1 Booking if no button is State 1
Activated
Time pressed in 5s.

Press “+”/”–“ button

to adjust time Picture 13

a. The setting of delay booking cannot set the minutes of the

booked time.
b. In the setting process of booked time, the set time shall flicker.
Pay attention to the following matters:
 Do not press any button within 5s; then, confirms the
booking state.
 Press the “BOOK” button, and then confirm the booking
mode immediately. During heating process, the
temperature could be set. However, the heating function
and differential heating return function can be identified
only in booking heating process (namely 1 hour). Besides,
“READY” indicator only lights up in the period when the
actual temperature decreases by 5 ℃ after booking
heating is finished.
c. The set temperature could be adjusted under the booking
state.
d. The booking for one time is valid repeatedly.
e. The booking indicator is always on during the entire booking
process. When in the power-on state, pressing “BOOK” button
will cancel booking function.

16
 f. Upon the completion of the booking setting, the system will
pre-heat 1 hour before. For instance, if the user books the
water usage for 6 hours later, the system will start heating
immediately after 5 hours from the current time. The booking
will also be conducted at the same time of tomorrow (24 hours
later), and so on. This process is valid for long time.
g. The disconnected power does not affect the booking, and this
product has the time memory function.

NOTE
For ES 10DR, the power supply of the clock module has
automatic charging function. One time charging can maintain the
power during the power outage time for about 5 days. Booking
time accuracy cannot be ensured, if exceeding that period.

 Power Outage Memory Function

This system possesses power outage memory function and could

store the working condition, the set temperature, and the relevant
information before outage. The system could return automatically
to the working condition before outage after charged with
electricity again.

 Anti-freezing Protection Function

When in the non-heating state, if the water temperature in the

water heater is less than or equal to 6 oC, connect the water heater
to the corresponding heating tube to conduct heating:

 Heating tube P1 Heating tube P2

The water heater could stop heating when the temperature
reaches 10oC (the heating mark is not displayed, i.e., hidden
heating).

17
 Factory Setting Function

When in the power off state, if the “BOOK” button and the “POWER”
button are pressed for 3s simultaneously; the display screen will be
fully bright; and system will enter into the factory setting mode
(buzzer will ring, if any). Then, the system will enter to the
“heating/heat preservation” state after 2s. The factory setting
parameters are shown in the following table.
The Basic Parameters of the Factory Setting System
Function Factory Setting Parameter
User setting temperature 70 ℃
Booked time 8 hours
Booking mode Default cancel
Power 250 W (Heating at full speed)

C. ES 15DR & ES 30DR

(Remote Control)

Picture 14

Specific Functions of Button and Display Screen

(1) “ON/OFF” Button

This button acts as an ON/OFF operating key. When this appliance

(the water heater) is connected to the power, the display screen is
fully bright for 2s. If the power to the memory function is
disconnected (there is power outage), this appliance will return to

18
 the working condition before the power outage. Otherwise, system
will be in the “power-off” state. When in the power-on state, press
“ON/OFF” button to shut down the system. When in the power-off
state, press “ON/OFF” button to turn on the system. In this case,
the memory data at the time of power outage will be restored, and
the system will enter into the corresponding working condition.

NOTE
 The “ON/OFF” button is the highest priority button among all
buttons in the system. That is, if you press it under all failure-
free working conditions, the system will enter into the
power-off state; no content is displayed in the power-off
state.
 The number of the software version will be displayed after
the full-screen display for 2s (the double “8” digits will be
shown on the digital screen will turns into 01).

(2) “+” Button ( Button on the Remote Controller)

 This button is used cooperatively with the “BOOK” button
to adjust the booked time. The specific operation is shown in
the booking adjustment function.
 Adjust setting temperature: temperature is adjusted in the
range of (Tmin)-(Tmin+1)-(Tmin+1)……75-(Tmin). The
temperature will increase by 1 oC after “+” button is clicked for
once. Long pressing “+” button will render the setting
temperature to increase at the rate of 5 oC/s. If no button is
pressed within 5s, the system will store the setting temperature
parameters and exit the temperature setting status.

(3) “-” Button ( Button on the Remote Controller)

 This button is used cooperatively with the “BOOK” button
to adjust the booked time. The specific operation is shown in
the booking adjustment function.

19
  Adjusting temperature: temperature is adjusted in the range of
75-74-73-…-(Tmin+1)-(Tmin)-35. The setting temperature will
decrease by 1 oC after the “-” button is clicked for once. Long
pressing “-” button will render the setting temperature to
decrease at the rate of 5 oC /s. If no button is pressed within 5s,
the system will store the setting temperature parameters and
exit the temperature setting status.

(4) “MODE” Button

When in the power-on state, press this button to enter into half
container/whole container switch, i.e., half container  whole
container  half container…, and the corresponding indicator will
lights up. If this button is long pressed for 3s, this water heater will
enter into the booking mode. At this time, it is allowed to set
booked time via “+” or “-” key. The specific operations are listed in
the booking function introduction. This key will be invalid in the
power-off state.

(5) “BOOK” (HEATING TIME PROGRAMMING) Button

When the appliance is in the power-on state: press this button to

enter into the booked time setting mode for the heating program.
At this moment, the booked time can be set through pressing “+” or
“-” button. The specific operations are shown in the booking
function introduction. This key will be invalid in the power-off state.

(6) “STERILIZER” Mode

In the power-on state: long press the “+” button and the “-” button
simultaneously for 3s. Then, the digital screen will display sterilizer
status (two digits 8 are in a clockwise cycle dynamitic display); long
press “+” and “-”buttons simultaneously for 3s again to exit the
status. The heating should stop when the temperature reaches
80oC and the antibacterial (sterilizer) mode is maintained for 5
minutes to indicate that cycle is still in dynamitic display. After 5
minutes, the system will exit sterilizer mode and return to the
previous status.

20
 Instructions:
a. In the sterilizer situation, if the system exit from the sterilizer
mode because of the heating temperature is reached, then it will
return to the previous mode. If it exits the sterilizer mode
because long pressing of “MODE” key, then the water heater will
enter into the booking status.
b. In the sterilizer situation, the temperature is non-adjustable and
the double “8” digits will flicker for 5s simultaneously when the
user presses “+” or “-” button, without quitting from sterilizer
process.
c. It is impossible that the sterilizer mode and the booking mode
exit at the same time. Specifically, the booking can be cancelled
by long pressing “+” or “-”button, and the system enters into the
sterilizer status accordingly. The system can also exit the
sterilizer status through long pressing the “MODE” button.
d. If the temperature has reached 80oC (exit the sterilizer mode),
long pressing “+” and “-”buttons simultaneously for 3s. Then, the
double “8” figures will flickers for 5s, and the system will return
to the previous state after 5s.
e. The memory is for the power outage in the sterilizer mode.
f. The sterilizer power is set for the whole container heating.

Detailed Description of Functions

 Heating/Heat Preservation Function

The system could identify the heating/heat preservation state and
will light up the corresponding indicator if there is a difference
between the actual temperature and the set temperature. When
the water heater is in the heating state, the “HEATING” indicator
will lights up (bright green), while the “READY” indicator lights up
(bright red) when in the heat preservation state.

21
 The water heater could be directly heated to the set temperature
after it is just started, or the water temperature is re-adjusted.
When the set temperature is reached, the water heater will stop
heating and enter into the heat preservation state. If the difference
between the actual temperature and the set temperature is greater
than the previous temperature difference, the water will be heated
again.

 Booking Bath Function

When the appliance is in the power-on state, long press “MODE”
button for 3s. Then, the booking indicator will light up. The system
will enter into booked time adjustment state and the digital display
flickers. At this moment, the user could adjust the booked time for
the heating process through pressing “+” button or “-”button.

 Delay Booking Function

This water heater adopts the delay booking function. By this

function, the hot water is available after “XX” hours (user’s set
time). When in the booking (heating time programming) state, the
user cannot only adjust the booked time circularly in the range of
“01-02…-24-01” by clicking “+” button, but also adjust the booking
hours circularly in the range of “24-23…-01-24” by clicking “-
”button.

If the “+” button or the “-” button on the remote controller is long
pressed, the time can be adjusted at a rate of 5 times per second.
The operation chart of the booking function is shown in Picture 15 :

22
 Book Book

Time will be
Setting successfully booked Booking is
State 1 Booking if no button is State 1
Activated
Time pressed in 5s.

Press “+”/”–“ button

to adjust time Picture 15

a. The delay booking cannot set the minutes of the booked time;
b. In the setting process of booked time, the set time shall
flicker. In the flickering period:
 Do not press any button within 5s and then confirms the
booking state;
 Long press “MODE” key for 3s to confirm the booking
mode immediately.
c. The set temperature could be adjusted under the booking
state.
d. The booking for one time is valid repeatedly.
e. The booking indicator is always on during the entire booking
process.
f. Upon the completion of the booking installment, the system
will pre-heat 50 minutes ahead (the half container) or one
hour (the whole container). For instance, if the user books the
water usage 6 hours later, the system will start heating
immediately after 5 hours (the whole container power) or (5
hours and 10 minutes) from the current time. The booking
(heating) will also be conducted at the same time of tomorrow
(24 hours later), and the like. This process is valid for long
time.
g. The system enters into the heat preservation state when the
booking heating reaches the setting temperature, if the
temperature decreases by 5 oC, it will reenter into the heating
state.
h. The disconnected power does not affect the booking, and this
product has the time memory function.

23
 i. Pressing other keys is valid (except for “ON/OFF” key) in the
booking heating process;
j. If the setting temperature is not reached within the booked
heating time, heating will be prolonged for 30 minutes and the
system will enter into the heat preservation state after 30
minutes. If the booked heating is completed (reach the setting
temperature), the system will directly enter into the heat
preservation state without quitting the booking mode (aiming
to guarantee the accurate memory of the booking during the
power outage).

NOTE
The system will exit the booking in the power-off state or just
after restarting. The power supply of the clock module has
automatic charging function. One time charging can maintain the
power during the power outage time for about 5 days. Booking
time accuracy cannot be guaranteed, if exceeding that period.

 Power Outage Memory Function

The system has the function of the power outage memory that can
store the working state, the set temperature, and other related
information before power outage. After the power is re-energized,
the system will automatically return to the working state before
power outage.

 Anti-freezing Protection Function

When in the non-heating state, if the water temperature in water

heater is less than or equal to 6oC, connect the appliance to the
corresponding heating tube to conduct heating:

 Heating tube P1 Heating tube P2

The water heater could stop heating when the temperature
reaches 10oC (the heating mark is not displayed, i.e., hidden
heating).

24
 Factory Setting Function

When in the power off state, if the “MODE” button and the “POWER”
button are pressed for 3s simultaneously, the display screen will be
fully bright and the system will enter into the factory setting mode
(buzzer will ring, if any). Then, the system will enter to the
“heating/heat preservation” state after 2s. The factory setting
parameters are shown in the following table.
The Basic Parameters of Factory Setting
Function Factory Setting Parameter
User setting temperature 70 ℃
Booked time 8 hours
Booking mode Default cancel
Power 600W (Heating at full speed)

 Alarming Function and Self Problem Detection (Not Available in

Empty-shell Machine)

If there is a problem due to several cases (such as dry-heating,

over-temperature and sensor turn off the heating device or short
circuit), nixie tubes on the display screen successively show E2, E3
and E4 with blinking display. All other nixie tubes and the indicator
lights will not show signs. For instance, if there is a buzzer, it will
give six short alarms. At this moment, all relays are switched off
and all buttons do not work. After the problems are solved and
electricity is connected again, the water heater will recover to the
power-off state. In the power-on state, the system will
automatically conduct machine inspection. If there is a problem, the
corresponding error code will be displayed accordingly, and the
system cannot be operated (i.e. the water heater is unable to
start.)

 Identification of the Dry-heating Problem

If the system detects the rising of inner container temperature that

is in ≥ 15 oC /min or ≥ 8 oC /30s, and the temperature is greater than
50oC, the error code E2 will be shown on display screen with
blinking display.

25
 Identification of the Over-temperature Problem

If the temperature of the thermostat of the inner container is

greater than 90 oC, that case will be identified as over-temperature
problem; and the error code E3 will be shown on display screen
with blinking display.

 Identification of the Sensor Problem

If the sensor turns off or the short circuit occurs, an alarm will beep
and the error code E4 is shown on display screen with blinking
display.

NOTE
E2: Dry Heating--- Refill the appliance with water and re-heat.
E3: Overheating---Check the heating system or replace it.
E4: Sensor Error---Check the sensor or replace it.
.

 Other Technical Requirements

1. The overall dimension and the installation dimension of the

control panel and the power panel; height of components and
parts; the signal line between each other; and so on are in the
conformity with the corresponding pictures. Besides, the
control panel and power panel shall have good
interchangeability during matching. All the circuit board
materials adopt 1.6 mm thick anti-flaming epoxy board with
damp proof treatment. A complete set of the controller shall
be subject to ageing treatment before leaving the factory.
2. When the PCB board is laid out, creepage distance shall be
guaranteed to reach the corresponding standard. Thus, cords
are not allowed to be installed within 3 mm from the drilled
hole location.

26
D. ES 20SR

(Remote Control)

Picture 16

NOTE
• The temperature displayed on the LED refers to water
temperature of the central part in the tank. The output water
temperature may be higher than the displayed temperature.
• The hot water from the water heater may cause scald. Please
test the temperature of the hot water before using.

.
Specific Functions of Button and Display Screen

(1) “ ” Button

This button functions as an ON/OFF operating button. When the

power is connected to the water heater, the display screen is fully
bright for 2s. If there is power outage memory function, the water
heater will return to the working condition before power outage.
Otherwise, system will be in the power-off state. When in the
power-on state, press “ ” button to shut down the system. When
in the power-off state, press “ ” button to turn on the system. In
this case, the running data during the power outage will be
restored by the memory function, and the system will enter into the
corresponding working condition.

27
 NOTE
 The “ ” button is the highest priority button among all
buttons in the system. If you press it under all failure-free
working conditions, the system will enter into the power-off
state; no content is displayed in the power-off state.
 The software version number will be displayed after the
full-screen mode on the display for 2s (the double “8” digits
shown on the digital screen will turns into 01).

(2) “” Button

 This button is used cooperatively with the “BOOK” button to
adjust the booked time. The specific operations are shown in
the booking adjustment function.
 Temperature setting: temperature is adjusted in the range of
75-74-73-…-(Tmin+1)-(Tmin)-75. The setting temperature will
reduce by 1 oC after “” button is clicked for once. Long
pressing “” button will render the setting temperature to
decrease at the rate of 5oC/s. If no button is pressed within 5s,
the system will store the setting temperature parameters and
exit the temperature setting status.

(3) “” Button

 This button is used cooperatively with the “BOOK” button to

adjust the booked time. The specific operations are shown in
the booking adjustment function.
 Temperature setting: temperature is adjusted in the range of
(Tmin)-(Tmin+1)-(Tmin+1)…75-(Tmin). The setting temperature
will increase by 1 oC after the “” button is clicked for once.
Long pressing “” button will render the setting temperature to
increase at the rate of 5 oC/s. If no button is pressed within 5s,
the system will store the setting temperature parameters and
exit the temperature setting status.

28
(4) “BOOK” (HEATING TIME PROGRAMMING) Button

When the appliance is in the power-on state: press this button to

enter into the booked time setting mode for the heating program.
At this moment, the booked time can be set by pressing “” or “”
button. The specific operations are shown in the booking function
introduction. This button will be invalid in the power-off state.

(5) LED Light Indicator

The LED will turns into blue when there is the power to the system
and the water temperature reaches the user setting by the end of
the heating phase. The LED turns to pink (red and blue mix color)
during the heating process.

Detailed Description of Functions

 Heating/Heat Preservation Function

The system could identify the heating/heat preservation state and

will light up the corresponding indicator if there is a difference
between the actual temperature and the set temperature. When
the water heater is in the heating state, LED indicator will light pink;
LED indicator will light blue in the heat preservation state.
The water heater could be directly heated to the set temperature
after it is just started, or after the water temperature is re-adjusted.
When the set temperature is reached, the water heater will stop
heating and enter into the heat preservation state. If the difference
between the actual temperature and the set temperature is greater
than the previous temperature difference, the water will be heated
again.
 Booking Bath Function

When the appliance is in the power-on state, press “BOOK” button.

Then, the booking indicator “H” will light up. The system will enter
into booked time adjustment state and the digital display flickers.
At this moment, the user could adjust the booked time for the
heating process by pressing “ ”or “” button.

29
 NOTE
 The delay booking mode cannot set the minutes of the
booked time.
 In the setting process of booked time, booked time shall
flicker. In the flickering period:
a. If there is no button is pressed within 5s, system will be
stored the booking state;
b. Press the “BOOK” button to confirm the booking mode
immediately.
 The setting of delay booking will be canceled when the
“Book” button is pressed during the reservation/waiting
process.
 Upon the completion of booking set, system will preheat in
one hour before the set book time. For instance, if the user
books water usage 6 hours later, system will start heating
immediately after 5 hours from the current time. If the user
books water usage 1 hour later, system will start heating
immediately.
 The system enters into the heat preservation state when
the booking heating reaches the setting temperature, if the
temperature decreases by 5 °C, it will re-enter into the
heating state.

 Power Outage Memory Function

The system has the function of the power outage memory that can
store the working state, the set temperature, and other related
information before power outage. After the power is re-energized,
the system will automatically return to the working state before
power outage.

NOTE
 This power outage memory function does not contain clock
memory function.
 The delay booking status cannot be stored with this function,
and will be cleared automatically after power outage.

30
 Anti-freezing Protection Function

When in the non-heating state, if the water temperature in the

water heater is less than or equal to 6 °C, connect the appliance to
the corresponding heating tube to conduct heating. The water
heater could stop heating when the temperature reaches 10 °C
(heating is not displayed, i.e., hidden heating).

 Factory Setting Function

When in the power off state, if “ ”and “ ” buttons are pressed

for 3s simultaneously, the display screen will be fully bright; system
will enter into the factory setting mode (buzzer will ring, if any);
then, the system will enter into “heating/heat preservation” state
after 2s. The factory setting parameters are shown in the following
table.

User Setting Temperature 70 °C

Timer Reservation (Booked Time) 8 Hours
Reservation Mode Unlock by default

 Alarming Function and Self Problem Detection (Not Available in

Empty-Shell Machine)
If there is a problem due to several cases (such as dry-heating,
over-temperature and sensor turn off the heating device or short
circuit), nixie tubes on the display screen successively show E2, E3
and E4 with blinking display. All other nixie tubes and the indicator
lights will not show signs. For instance, if there is a buzzer, it will
give six short alarms. At this moment, all relays are switched off
and all buttons do not work. After the problems are solved and
electricity is connected again, the water heater will recover to the
power-off state. In the power-on state, the system will
automatically conduct self-inspection. If there is a problem, the
corresponding error code will be displayed accordingly, and the
system cannot work (i.e. the water heater is unable to start.)

31
 Identification of the Dry-heating Problem
If the system detects the rising of inner container temperature that
is in ≥ 15 oC /min or ≥ 8 oC/30s, and the temperature is greater than
50oC, the error code E2 will be shown on display screen with
blinking display.

 Identification of the Over-temperature Problem

If the temperature in the thermostat of the inner container is
greater than 90 oC, over-temperature is identified and the error
code E3 is shown on display screen with blinking display.

 Identification of the Sensor Problem

If the sensor turns off or the short circuit occurs, an alarm will beep
and the error code E4 will be shown on display screen with blinking
display.

NOTE
E2: Dry Heating--- Refill the appliance with water and re-heat.
E3: Overheating---Check the heating system or replace it.
E4: Sensor Error---Check the sensor or replace it.
.

32
 PART 5: MAINTENANCE

WARNING!
Do cut off the power supply before do the water heater
maintenance to avoid the danger of electric shock.

• Check the power plug and the power socket as often as possible.
Electrical contact must be secured and also must be provided
proper grounding The power plug and the power socket must not
heat excessively.
 If the water heater is not used for a long time, especially in regions
with low air temperature (below 0 oC), it is necessary to drain the
water from the heating tank to prevent damage of the water heater
due to the water-freezing in the internal tank. Refer to the
“Important Safety Information” part in this manual book for the
method of draining away the water from the internal tank
 To make the water heater operation durable, it is recommended to
regularly clean the internal tank and remove deposits in the heating
element of the water heater. Also, check the condition of the
magnesium anode (whether fully decomposed or not), and if
necessary, replace it with a new one in case of full decomposition.
Tank cleaning frequency depends on the hardness of the water in
each location where this water heater is applied. Cleaning must be
performed by MODENA or special maintenance services.
 The water heater is equipped with a thermal switch, which cuts off
the power supply of the heating element upon overheating or the
absence of water in the tank. If the water heater is connected to
the power supply (electricity), but the water is not heated and the
indicator does not light up, then the thermal switch was off or not
switched on. To reset the water heater to the normal operating
condition, it is necessary to:
1. De-energize the water heater. Remove the plate of the front
cover (upside).
2. Press the button that is located at the center of the thermal
switch, (see Picture 17).

33
 3. If the button is not pressed and there is no clicking, wait until
the thermal switch cools down to the initial temperature.

Manual Reset Button

Picture 17

WARNING!
Non-professionals are not allowed to disassemble the thermal
switch to do the reset. Please contact professionals of
MODENA to maintain this electric storage water heater.
Otherwise, MODENA will not take responsibility of any
accidents.

Tank Cleaning

After having been used in a long time, the tank of the water heater will
have the dirt in it and therefore must be cleaned according to these
steps:
1. Turn off the power supply.
2. Close the cold water valve.
3. Open the hot water valve.
4. Open the pressure relief valve (if used).
5. Flush / rinse the tank with cold water.
6. Repeat this process several times until the tank is completely
clean.

34
Safety Valve Cleaning

Safety valves should be cleaned regularly to prevent any dirt that clogs
the valve:
1. Remove the safety valve, then clean and wash it.
2. Check if the parts of the valve are still able to move well.
3. After cleaning the valve, install the safety valve back to its position
by first giving the seal tape around the end of valve.
4. Fill the water heater with water after the pipes are refitted.

Magnesium Anode

Magnesium Anodes functions to neutralize the corrosive substances in

the water and will run out in a certain time depending on the corrosive
properties of the water. If the water has good enough quality (PAM),
magnesium anode should be replaced within 2 (two) years. If the water
quality is not good, magnesium anodes should be replaced 1 (one)
year. To replace the magnesium anodes, contact MODENA Customer
Care.

Heating Element

If the water contains lime (mud), the heating element cannot function
properly (slow heat) because it was covered by a crust of lime (mud).
Therefore, the heating element must be cleaned of each year.
Contact MODENA Customer Care for cleaning.

35
 PART 6: TROUBLESHOOTING

Check the things below before contacting MODENA Customer Care in

the event of interruption of operation:

Problem Possible Cause Recommended Action

Heating
Failures of the temperature Contact MODENA Customer
indicator light
controller. Care for repairs
is off.
1. Power source is not
connected or badly
connected.
Power indicator Contact MODENA Customer
light is off. 2. Indicator light is damaged. Care for repairs
3. Overheating sensor is
activated.

1. Water supply is cut off. Wait for restoration of the

water supply.
No water Use the heater again when the
coming out of 2. Hydraulic pressure is too low.
hydraulic pressure is
the hot water increased.
outlet. 3. The inlet valve of running
Open the inlet valve of running
water is not open.
water.

1. The heating element is Replace the heating element

deactivated and Contact MODENA
Water
Customer Care to repair.
temperature is
not warm 2. Temperature controller Contact MODENA Customer
enough. malfunction Care to repair.
3. No power to water heater. Check power supply.
Water
Failures of the temperature control Contact MODENA Customer
temperature is
system. Care for repairs
too high.
1. Seal problem of the joint
Seal up the joints.
(connection) of each pipe.
2. Leaking from plumbing
Tighten the connection.
Water leak. connection.
Tighten the element or replace
3. Leaking at gasket. the gasket and Contact
MODENA Customer Care to
repair.

36
 PART 7: DISPOSAL OF USED PRODUCT

This symbol (crossed-out wheeled dustbin) on the product

or in its packaging indicates that this product must not be
treated as household waste. Instead, it should be taken to
the appropriate waste collection point for the recycling of
electrical and electronic equipment. By ensuring this
product is disposed of correctly, you will help prevent
potential negative consequences for the environment and human
health, which could otherwise be caused by the inappropriate waste
handling of this product. For more detailed information about the
recycling of this product, please contact your local council or your
household waste disposal service.

PART 8: SPECIFICATION

Model ES 30D ES 15D ES 10D

Type Storage (Tank)
Installation Vertical
Heat Source Electric
Heating Tank
Stainless Steel
Material
Heating Tank
Titanium Porcelain Enamel
Coating
Electric Safety
Yes
(ELCB)
Over-pressure
Yes
Safety
Thermostat Double
Grounding
Yes
Terminal
Anti-rust Magnihealth+
Capacity 30 L 15 L 10 L
Power 350 W 350 W 200 W
Water Pressure 0.75 MPa
Water Pipe
0.5 Inch
Diameter
Temperature Max 75 oC
455 x 455 x 388 400 x 400 x 312 355 x 355 x 295
Product Dimension
mm mm mm
Product Weight 13.52 kg 10.20 kg 9.29 kg

37
 Model ES 30DR ES 15DR ES 10DR
Type Storage (Tank)
Installation Vertical
Heat Source Electric
Heating Tank
Stainless Steel
Material
Heating Tank
Titanium Porcelain Enamel
Coating
Electric Safety
Yes
(ELCB)
Over-pressure
Yes
Safety
Temperature
Yes
Display
Thermostat Double
Grounding
Yes
Terminal
Anti-rust Magnihealth+
Heating Mode Half and Full Tank Full Tank
Sterilization
Yes No
Function
Heating Time
Yes
Adjustment
Memory Function Yes
Remote Control Yes
Capacity 30 L 15 L 10 L
Power 800 W, 1200 W 350 W, 600W 200 W
Water Pressure 0.75 MPa
Water Pipe
0.5 Inch
Diameter
Temperature Max 75 oC
455 x 455 x 388 400 x 400 x 312 355 x 355 x 295
Product Dimension
mm mm mm
Product Weight 13.75 kg 10.50 kg 9.44 kg

Specifications of this appliance may change without notice to improve the quality of the
product. Figures in this manual are schematic and may not match your product exactly.
Values stated on the machine labels or in the documentation accompanying it are
obtained in laboratory in accordance with the relevant standards. Depending on
operational and environmental conditions of the appliance, values may vary.

38
 Model ES 20SR
Type Storage (Tank)
Installation Vertical
Heat Source Electric
Heating Tank Material Stainless Steel
Heating Tank Coating Titanium Porcelain Enamel
Electric Safety (ELCB) Yes
Overpressure Safety Yes
Temperature Display Yes
Thermostat Double
Grounding Terminal Yes
Anti-rust Magnihealth+
Sterilization Function Yes
Heating Time Adjustment Yes
Memory Function Yes
Remote Control Yes
Capacity 20 L
Power 350 W
Water Pressure 0.75 MPa
Water Pipe Diameter 0.5 Inch
Temperature Max 75 o C
Product Dimension 750 x 293 x 271 mm
Product Weight 13.10 kg

Specifications of this appliance may change without notice to improve the quality of the
product. Figures in this manual are schematic and may not match your product exactly.
Values stated on the machine labels or in the documentation accompanying it are
obtained in laboratory in accordance with the relevant standards. Depending on
operational and environmental conditions of the appliance, values may vary.

39
 APPENDIX: WIRING DIAGRAM

Thermal Thermostat
Cut-out

Brown
L

Heating Indicator
Heating Element
Blue
N
Power
Yellow/Green Indicator
E

WIRING DIAGRAM ES 10D, ES 15D, ES 30D

Thermal
Cur-out Heating Element

L
E
N
Relay Relay
Transformer
PCB
LED Display

Remark:
L : Brown
E : Yellow/Green Temperature
N : Blue WIRING DIAGRAM ES 10DR Sensor

40
 Heating Element
Thermal
Cut-out

L
E
N

Transformer
Relay Relay
Remark: PCB
L : Brown
E : Yellow/Green Temperature Sensor
N : Blue

LED
Display

WIRING DIAGRAM ES 15DR / ES 30DR

Remark:
Thermal
L : Brown Heating Element
Cut-out
E : Yellow/Green
N : Blue

L
E
N

Transformer
Indicator Light PCB

LED
Display Temperature Sensor

WIRING DIAGRAM ES 20SR

Picture 18

41
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