John
Smith
Profile
8
Not
Real,
City,
P05T
C0D3
-
00000000000
-
[email protected]
Self-motivated
and
professional
graduate
with
experience
in
claims
management,
accounts
preparation
and
information
systems.
Numerate
and
organised
with
a
proven
ability
in
building
client
rapport.
Technically
proficient
in
Microsoft
Excel,
Word,
Outlook
and
Access.
Strong
teamwork
ethic
with
the
capability
to
adapt
and
use
own
initiative
when
necessary.
Employment
History
June
11
-
Dec
11:
Dodd
&
Co
-
Chartered
Accountants
Accounts
Assistant
June
10
-
June
11:
AXA
Insurance
Claims
Incident
Manager
(Household)
Managing
claims
from
initial
notification
through
to
settlement
in
a
timely
manner.
Building
relationships
with
clients,
suppliers
and
professional
services.
Dealing
with
complaints
in
terms
of
investigating
matters,
communicating
with
clients
and
ensuring
a
positive
outcome
for
both
parties.
Improving
communication,
problem
solving
and
organisational
ability
by
interacting
with
new
individuals
on
a
daily
basis.
Main
source
of
client
contact
via
telephone
systems
and
Microsoft
Outlook,
therefore
continually
improving
oral/written
communication
ability.
Receiving
recognition
of
service
through
two
awards
for
best
service
provider.
Accounts
preparation
for
sole
traders
and
partnerships.
Generation
administration
work
in
terms
of
maintaining
records,
invoicing
and
mailing.
Responsible
for
managing
personal
workload
and
therefore
ensuring
that
all
deadlines
are
met.
Analysing
income,
expenditure
and
taxation
with
the
use
of
pivot
tables
in
Microsoft
Excel.
Building
rapport
with
both
new
and
existing
clients
via
telephone,
face
to
face
and
e-mail
communication.
Departmental
meetings
with
managers/partners
in
relation
to
assessing
and
evaluating
problematic
areas
within
a
set
of
accounts.
Developing
a
strong
foundation
of
teamwork
skills
from
working
closely
with
colleagues
in
a
very
time
restricted
environment.
Education
2007
-
2010:
BA
(Hons)
Accounting
&
Finance
(2.1)
Manchester
Metropolitan
University
Developing
financial
awareness
through
advanced
accounting,
corporate
finance
and
management
modules.
Successfully
implementing
product
databases
for
various
fictional
enterprises.
Developing
both
individual
and
group
business
plans.
Consequently
improving
business
acumen
and
ability
to
work
effectively
within
a
team.
2005
-
2007:
A
Levels:
Applied
Business
Dual
(BC),
Media
Studies
(C)
Ripley
Sixth
Form
2007
-
2010:
GCSEs:
12
including
English
Language
(B),
Mathematics
(B)
Carnforth
High
Additional
Information
Interests
