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Smartphone A452 Upgrade Guide (Through an SD Card)

1、Cautions

The software version and pictures in this document are just for
reference only. Please use ZTE handset support website provided
version to download software.

1) Download the upgrade package.

 Open [Link] and download the upgrade
package ([Link]) that matches your phone model. If the
downloaded package is not [Link], unzip the package to obtain
[Link].
 Ensure that your micro SD card is at least 1.1GB.
Note：Please refer to our current version download size

2) Remove the SIM card before the update. Back up the data and APPs in
your phone by using the built-in Backup function. To enable the built-in
Backup function of your phone (an SD card must be inserted), select
Backup & Restore from the main menu。see Figure 1-1：

Figure 1-1
3) Perform data backup.
Note: You should not remove the SD card during the backup process. To
avoid data lost, it is not recommended to cancel the backup process.
4) Verify that the [Link] file in the root directory of the SD card
matches the model of the phone. Do not modify the file name and
extension name of the files in the upgrade package.
5) Verify that your phone has enough (at least 40%) power. Charge the phone
if required. To avoid data lost or upgrade failure, it is not recommended to
upgrade your phone through an SD card when the phone is being charged.
6) You should not perform any other operation on the phone during the
upgrade process.
7) A normal upgrade should be completed in 2-3 minutes. If the phone does
not reboot or show any response in 5 minutes, you should perform the
upgrade process again. If the phone cannot be started, perform a forced

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upgrade. If the forced update does not work, you should contact an

after-sale service agent for support.

2、Update Description

There are two update methods: normal update and forced update.
If the phone cannot be started properly, for example, the phone cannot be
started, or the phone does not enter standby state, perform a forced update. If
the phone can be started properly and the Settings menu can be selected,
perform a normal update.

A、Normal upgrade (the primary upgrade method)

1) Download the upgrade package that matches the phone model from
ZTE official website ([Link] extract
[Link] from the package, and copy [Link] to the root
directory of the SD card (the file name must be [Link])

2) Select File Manager from the main menu, and verify that the
[Link] file in the root directory of the SD card is proper, see
Figure 2-1：

Figure 2-1
3) Tap the main screen is displayed. Tap and select SETTINGS > About
phone > Software Update, see Figure 2-2：

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Figure 2-2

4) Touch > Atorage card updates > ok. If there is no SD card inserted in
the phone or no upgrade package saved in the root directory of the SD
card, a message is displayed on the screen: The upgrade packages
was not found,please make sure that you have put it in the root
directory of the memory card！. see Figure 2-3：

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Figure 2-3
5) If the update package saved in the root directory of the SD card, Touch >
Atorage card updates > ok. To avoid data lost, Backup and save all
data before the update. see Figure 2-4

Figure 2-4
6) The phone automatically powers off and reboots. the Sdcard update
screen is displayed, see Figure 2-5：

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Figure 2-5
7) After the phone is updated, it is rebooted again. After the phone starts
properly, it is recommended to manually restore the phone to its original
factory default settings. The phone is updated properly and can be
used.

B、Forced update (for the phones that cannot be started or the

phones that cannot enter standby state)

1) Turn off the phone, press and hold the volume up key and power key until
The phone enters Select Boot Mode. In this mode, volume up key can be
used to select a menu, the volume down key can be used to confirm it,
see Figure 2-6：

Figure 2-6
2) Press the volume up key to select Recovery Mode.
3) Press volume down key to confirm it. The phone enters No
[Link] Figure 2-7：

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Figure 2-7
4) Press and hold the volume up key and power key until The phone enters
Android system recovery. In this mode, volume key can be used to
select a menu, the Power key can be used to confirm it.
5) Press the volume down key to select apply update from sdcard, and
press the power key to confirm it.
6) Press the volume down key to select the [Link] file, and press the
power key to confirm it. The phone starts the upgrade process.
7) The phone completes the update process in about three minutes. the
screen will be disaplayed : Install from sdcard complete, select reboot
system now and press the power key to confirm it. it is rebooted again.
After the phone starts properly, it is recommended to manually restore the
phone to its original factory default settings. The phone is update properly .

3、(Optional) Restoring the Data

If you have backed up data before update your phone, restore the data.

1) select Backup &Restore from the main menu。see Figure 4-1：

Figure 4-1

2) Do not remove the SD card during the restoration process. To avoid data
lost, it is not recommended to cancel the restoration process.

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