BA4203 - HUMAN RESOURCE MANAGEMENT

2 MARKS
1. What do you by Human Resource Accounting?
Human Resource Accounting is the process of identifying and measuring data about
Human Resources and communicating this information to the interested parties. It is
an attempt to identify and report the Investments made in Human Resources of an
organisation that are currently not accounted for in the Conventional Accounting
Practices.
2. What is HRM?
Human resource management (HRM) is the practice of recruiting, hiring, deploying
and managing an organization's employees. HRM is often referred to simply as
human resources (HR).
3. What is inclusive growth?
Inclusive growth is economic growth that is distributed fairly across society and
creates opportunities for all.
4. Define Human Resource Planning.
Human resource planning is a process that identifies current and future human
resources needs for an organization to achieve its goals. It is a process to ensure that
you have the right people with the right skillset in the organization.
5. What do you mean by Induction?
Induction is the process for welcoming newly recruited employees and supporting
them to adjust to their new roles and working environments.
6. What is Recruitment?
Recruitment is the process of finding and hiring candidates for a specific position or
job. It includes the entire hiring process, from inception to the individual recruit's
integration into the company.
7. Define Knowledge Management.
Knowledge management is the process by which an enterprise gathers, organizes,
shares and analyzes its knowledge in a way that is easily accessible to employees.
8. Differentiate selection from recruitment
Recruitment is a process which entails searching for candidates, and selection is a
process of picking the candidates from the shortlisted ones.
9. What is vestibule training?
The Vestibule Training is one of the methods of training, where the technical staff,
especially those who deal with the tools and machinery, are given the job education
training in the workplace other than the main manufacturing facility.
10. How can mentor-protégé relationship enhance individual growth?
● Improving strengths
● Expanding their network
● Having experiences that may lead to future career opportunities.
11. What are the different types of rewards?
● Monetary Reward Systems: Cash awards, profit sharing plans, and stock
options.
● Non-Monetary Reward Systems: Extra time off, flexible work hours, corporate
discounts and free parking.
● Employee Assistance Programs: Supporting employees' physical and
psychological health.
● Employee Recognition Programs: A verbal praise or as formal as an award
ceremony.
12. Why employee need feedback about their performance?
● Enhances performance
● Clarifies expectations
● Builds confidence
● Improves leadership
● Promotes employee loyalty
13. What is Redressal?
Redressal means the final disposal of the Grievance of the Complainant by the
Company.
Grievance Redressal System is a mechanism commonly used to receive and act on
complaints or grievances reported.
14. Define Motivation.
Motivation is the process that initiates, guides, and maintains goal-oriented
behaviors. Motivation is the process of stimulating people to actions to accomplish
the goals.
15. What do you mean by Career Management?
Career Management is a life-long process of investing resources to accomplish one’s
future career goals.
16. Define Feedback.
Feedback is the transmission of evaluative or corrective information about an action,
event, or process to the original or controlling source.
17. What do you mean by separation?
Employee Separation is the process of ensuring that an employee who quits the
company is exited in a structured and orderly manner.
18. Define Training.
Training is the process for providing required skills to the employee for doing the
job effectively, skillfully and qualitatively.
19. What is Executive Development?
Executive Development is an ongoing process that helps managers gain knowledge,
skills and abilities to handle current situations in a more efficient manner
20. Define Career Planning.
Career planning is an ongoing process through which an individual sets career goals
and identifies the means to achieve them.
21. What is a wage incentive?
Wage incentive refers to performance linked compensation paid to improve
motivation and productivity.
22. What is hiring freeze?
A hiring freeze is when a company suddenly stops hiring new employees to fill
company positions.
23. What are the benefits of HR audit?
● Learn from Best Practices
● Review Current Compliance
● Attract Top Talent
● Increase Employee Retention
● Improve Workplace Safety
24. Distinguish between induction and socialization
● Induction is a process that takes place to welcome newcomer to the organization,
to make them ready for their job.
● Socialization refers to process of making the new employees get acquainted to
the new environment of the organization.
25. What is mentoring method?
Mentoring is the employee training system under which a senior or more
experienced person (the mentor) is assigned to act as an advisor, counselor, or guide
to a junior or trainee (protégé). The mentor is responsible for providing support to,
and feedback on, the person in his or her charge.
26. What is a termination benefit?
Termination benefits are cash and other services paid to employees when their
employment has been terminated. The most common termination benefits are a
severance payment, extended health insurance coverage and assistance in finding a
new job.
27. Define performance appraisal.
A performance appraisal is a regular review of an employee's job performance and
contribution to a company. Companies use performance appraisals to determine
which employees have contributed the most to the company's growth, review
progress, and reward high-achieving workers.
28. What is Halo Effect?
The "halo" effect is a form of rater bias which occurs when an employee is highly
competent in one area and the supervisor rates the employee correspondingly high
in all areas.
29. Define Stereotyping
A stereotype is a specific belief or assumption about individuals based solely on
their membership in a group, regardless of their individual characteristics.
30. What is MBO?
Management by Objectives (MBO) facilitates planning and control. Objectives for
individuals are jointly fixed by the superior and the subordinate. Periodic evaluation
and regular feedback helps to evaluate individual performance. Achievement of
objectives brings rewards to individuals.
31. What criteria would you use to evaluate a training programme?
 ● Reaction: Employee attitude after training
● Learning: Employee level of learning
● Behavior: Behavioral change
● Performance: Performance improvement, Team coordination, Handling of
projects
32. What is the relationship between motivation and productivity?
Motivation and productivity are directly related; the higher the motivation level, the
higher the productivity potential of subordinates.
33. What is Job Instruction Training?
It is a step by step (structured) on the job training method in which a suitable trainer
(a) prepares a trainee with an overview of the job, its purpose, and the results
desired, (b) demonstrates the task or the skill to the trainee, (c) allows the trainee to
show the demonstration, and (d) follows up to provide feedback and help.
34. What is purpose of Exit Interview?
● Acquire Constructive Feedback
● Gather Information on Managerial Effectiveness
● Build a Positive Brand Image
● Understand the Prevailing Human Resource Issues
● Aware of Competitor’s Human Resource Benchmarks
● Find Out the Scope for Improvement
35. What are the types of grievances’ in an organization?
● Individual Grievances
● Group Grievances
● Union Grievances
PART B
1. Discuss the evolution of HRM
2. Define Human Resource Accounting. Explain the issues and concepts of HRA.
3. Explain the steps involved in HRA.
4. Define selection test. Explain the different selection tests
5. Explain the different techniques of Forecasting HR needs
6. Explain the internal and external sources of recruitment.
7. Explain the selection procedure of an organization.
8. Discuss few application of knowledge management
9. Discuss the various area of non-financial compensation
10. Discuss the various levels of evaluation of effectiveness of training
11. Differentiate training & development. Explain the importance of on-the-job training.
12. Differentiate selection from recruitment
13. Define motivation. Explain how process theories are useful to motivate employees.
14. What is compensation? Discuss the various incentive compensation plans.
15. How can a grievance be resolved empathically?
16. Explain process of HRP
17. Discuss the various sources of recruitment.
18. Discuss the steps involved in identifying the training needs
19. Explain the process of executive development
20. Describe the process of career planning
21. Discuss the purpose of job changes and purpose of transfers
22. Discuss the pros and cons of promotion policy based on merit, seniority, and merit
cum seniority
23. Explain method of performance Evaluation
24. Explain the steps to be taken to reduce the labour turnover.
25. What are the elements of effective Grievance Redressal system and why is it
necessary?
Sample General Questions
1. “Effective management of human resources is essential for the profitability and
welfare of an organisation, a society and a nation”. In the light of this statement,
describe the role of a human resource manager.
2. “Human Resource Policies serve as guideposts to personnel decisions”. Explain.
3. “The logical approach to staffing begins with a careful assessment and planning of
current and prospective requirements”. Explain.
4. Scientific recruitment of personnel and their proper placement are important in
effectively achieving corporate objectives. Discuss.
5. Training programmes are helpful to avoid personnel obsolescence. Explain.
6. “Executive development is nothing but looking at the development of manpower of
an organisation in the light of its requirements”. Discuss.
7. “Various legislations have imposed upon the employer obligations for providing
different kinds of employee services and benefits”. Name and explain five such
statutory benefits.
8. Explain Maslow’s theory of Motivation and its suitability for multinational
organizations.
9. Explain the process of performance appraisal.
10. “An effective grievance handling procedure is preventive rather than curative”.
Explain.