ACADEMY
Course Based Learning Management System
Website Customer Usage Guide
Copyright 2021 Creativeitem. All rights reserved.
Home:
Users browse most of the view pages without being logged in.
But for better experiences we would suggest you to browse this
application with a logged in state. Users also can switch the
website’s language to the preferred one.
● How to Sign Up or Create account?
○ On the right top of the home page there are two buttons.
One for Logging in and the other for Signing Up. If a user
already has an account he/she does not need to sign up
again. For registering himself / herself. For signing up
users must provide First name, Last name, a unique Email
id and a Password. If the provided Email id does not
conflict with other user’s email ids then the user will be
registered successfully, Sometimes he/she needs to verify
his/her email. This feature will be handled by the admin.
● How to Log In to this application?
○ After clicking on the Login button, users will fill out the
email and password fields with the valid email and password
which they used for creating the account.
● How to get a course list?
○ There are a couple of types of course list. Like Category
based course list, Top Courses list, Top 10 latest courses list.
If a user wants to get Web Development courses, He/she can
select the Web Development category from the Category
menu at the top. Under the banner image there are two
horizontal lists for Top Courses and Top 10 latest courses.
● How to search for a course?
○ Users can search for a course on Search field by course title.
● Wishlisting Courses.
○ Users can add courses to their wishlist. But they will be
able to do that if they remain logged in only.
● Adding to Cart.
○ Users can add courses to their cart without being logged
in. Logging in requires if any user wants to checkout.
Course Details:
● What is inside Course Details?
○ When a user clicks on a certain course link, it will take that
user to the Course Details page. Which describes every
single detail about that specific course. Like the Course title,
Instructor details, rating and reviews, what a user will learn
after finishing that course, what are the prerequisites, lessons
list, total time to finish that course, a video overview and the
other related courses with the same category and sub
category.
○ Users can add courses to their carts and can directly buy it
from this page.
Here is an image of the sample course details page.
Course Comparison:
● What is course comparison and how to use it?
○ Users may have multiple choices to buy a course. Course
comparison comes in handy to make a good decision.
Users can compare upto 3 courses side by side to compare
these courses.
Cart:
● What is inside my cart?
○ As we said before, Users do not need to be logged in to add
courses to their cart. But if they want to checkout, they will
have to. On the cart page the users will see all the courses
that they’ve added to their cart. They can remove the course
from the cart. The total amount will be counted course wise.
My Courses:
● What is inside My Courses?
○ When a user purchases any course, that course gets added to
the My Courses page. Users will access this page only if
they remain logged in. My Courses will have all the courses
that a user has purchased. Users can rate those courses, see
the course details and can start learning from this page.
Users can also search a specific purchased course from here.
If a user remains logged in, he/she will see his/her profile
image on the right top of the header. On hovering over the
profile image a view gets appear which contains a couple of
options including My Courses.
Wishlists:
● What is inside Wishlists?
○ Wishlist will show all the courses that a user wishlisted. They
can see an overview of that course from the wishlists. If they
want to check the course details, they can just click on the
title of that course. They can see the instructor details by
clicking on the instructor thumbnail. Users can also search
for specific wishlisted course from here.
Purchase History:
● What is Purchase History?
○ Purchase history will show the list of courses that a user has
purchased so far.
Start Learning:
● How can we start learning?
○ Clicking on a course from My Courses page will take the
user to the Learn Lessons page. It will display all the
lessons section wise. Users can click on a section and it will
open up and show a list of courses that the section has.
Become an Instructor:
● How to become an instructor?
○ By default the user will be able to access the website, all
courses, their profile, message, courses that are purchased by
him/her, wishlisted course and cart. If a user wants to do
more like create a course and publish it, it will require
him/her to become an instructor. For becoming an instructor
a user has to apply to the admin. Click over the Instructor
menu from the top. If there is no Instructor button on the
frontend top bar, that means your admin has disabled the
public instructor option. Lets think the Public instructor is
enabled and you can see the Instructor button over there. If
you click on the instructor button, you will find a form for
becoming an instructor. Every valid registered user can
become an Instructor.
○ Users can fill up the form and submit the form for admin
verification. While submitting the form users can attach
required documents with it.
○ Once the request gets approved, all the options for the
instructor will be visible to the user. Like, Dashboard,
Course manager, Sales report, Payout report and Payout
settings.
● How to create courses as an Instructor?
○ Creating a course as an Instructor is almost similar to
admin’s. The only differences are, Admin has to approve the
course and Instructor can make the course as Drafted before
publishing it.
Sales Report:
● What is the Sales report in the Instructor panel?
○ Details of purchase histories of instructor’s courses will be
there. Instructors can see who bought his/her courses and when
and how much revenue he is getting per purchase.
● What is the course commission for instructors?
○ If a course which has been created by an instructor got
purchased, Instructor gets a commission of it. That
commission percentage is set by Admin.
Payout Report:
● What is a Payout report?
○ As we said before, after every successful course
purchase, the Instructor will get a predefined portion of
that paid amount. Instructors will be able to see all the
payment information in the Sales report. If an Instructor
wants to withdraw an amount, he/she can request for it
to the admin. Payout report will also have all the
requested payout and processed payout which have been
raised by an instructor.
○ An instructor can request only one Payout request at a
time. That means if a Payout request status is Pending,
he/she can not raise another one. If he / she deletes the
existing one, he/she can raise another one.
My Messages:
● What is My Messages?
○ User can send messages to the instructor. This menu appears
when user hovers over the profile image.
User Profile:
● Update your profile.
○ Users can update their profile from the User profile menu.
This menu appears also when the user hovers over the
profile image.
