Ava_B (16/2/2024, [Link] am): Hi I'm Ava, Foxtel's automated virtual assistant.
Ava_B (16/2/2024, [Link] am): Please select from the below list to get started.
Ava_B (16/2/2024, [Link] am): Button Selections:
Sign up to Foxtel
I already have Foxtel
I have Foxtel from Telstra
undefined (16/2/2024, [Link] am): I already have Foxtel
Ava_B (16/2/2024, [Link] am): OK, what can I help you with today?
undefined (16/2/2024, [Link] am): Good morning, I recently paid partially of the
Foxtel bill. I paid $75 through the app and $500 through BP last night.
I have a screenshot
Sonia Conciatore
7 merchant way Carnes hill 2171
NSW
s_conciatore@[Link]
18/2\1973
I have $700 left remaining that’s all I can do. I’ve paid most of the bill
Ava_B (16/2/2024, [Link] am): Button Selections:
Technical Support
Billing & Accounts
Packages or Equipment
Move Home
Disconnect Account
Something Else
Ava_B (16/2/2024, [Link] am): Sorry, I didn't understand that, please only select
from the list.
undefined (16/2/2024, [Link] am): Billing & Accounts
Ava_B (16/2/2024, [Link] am): OK, what can I help you with today?
Ava_B (16/2/2024, [Link] am): What type of enquiry?
Ava_B (16/2/2024, [Link] am): Button Selections:
Technical Support
Billing & Accounts
Packages or Equipment
Move Home
Disconnect Account
Something Else
Ava_B (16/2/2024, [Link] am): Button Selections:
Pay my Bill
Update Payment Details
Resume my Service
Request Payment Support
Other Enquiry
undefined (16/2/2024, [Link] am): Billing & Accounts
Ava_B (16/2/2024, [Link] am): You can manage your payment details and billing
preferences through My Account.
Ava_B (16/2/2024, [Link] am): Do you have a My Account login?
Ava_B (16/2/2024, [Link] am): Button Selections:
Yes
No
undefined (16/2/2024, [Link] am): Yes
Ava_B (16/2/2024, [Link] am): Great! To manage your payment options online -
[Link]
Ava_B (16/2/2024, [Link] am): Has this information resolved your enquiry?
Ava_B (16/2/2024, [Link] am): Button Selections:
Yes, it's resolved
No, I need more help
undefined (16/2/2024, [Link] am): No, I need more help
Ava_B (16/2/2024, [Link] am): Let me transfer you to an agent who can help.
undefined (16/2/2024, [Link] am): Good morning, I’ve paid most of my bill. I paid
$75 last night through the app and $500 through BP
undefined (16/2/2024, [Link] am): Sonia Conciatore
undefined (16/2/2024, [Link] am): 18/2/73
undefined (16/2/2024, [Link] am): 7merchant way
undefined (16/2/2024, [Link] am): Carnes hill 2171 nsw
undefined (16/2/2024, [Link] am): I also have a screenshots
