OPERATIONS MANAGEMENT - BASICS
• Operation is concerned with the transformation of inputs into the required
output or services.
• the raw materials are being converted into the final products by
transformation processes.
• Transformation can be a physical transformation, it can be a chemical
transformation, it can be a thermal transformation.
• So, using any transformation process; we convert raw material into the final
product.
• management means that we have to take care of these operations in the
most effective and efficient manner. We must be able to utilize our
resources.
OPERATIONS MANAGEMENT - BASICS
• We must be able to convert our inputs into the outputs, in the most efficient
and effective manner.
• How to ensure that efficiency and effectiveness?
• We can use certain management principles which can help us to optimise the
use of our resources and that will help us to get profit for the organisation or
to bring the organization into the competition with the existing organisations.
• So, management will help direct guide, and coordinate.
• You can use a number of adjectives to help the organization in order to
convert the raw materials into the final product in the best possible manner.
• So, in operations management our focus will primarily be to use the
concepts of management in order to manage our operations.
OPERATIONS MANAGEMENT - BASICS
• So, we can have different types of management of different functions in which
the management can be applied
• Sometimes, we talk of industrial management; so, there we talk of management
in terms of the industrial aspects.
• We can have a topic of time management, in which our focus will be on time
only; applying the principles of management for better management of our
time, then we can have other forms of management also.
• suppose you want to change from one particular situation to another particular
situation or you want to change from one particular segment to another
particular segment, then you need to do the change management.
• So, there we apply the principles of management for managing the change
OPERATIONS MANAGEMENT - BASICS
• So, principles of management may have a particular skeleton of those we have to
adopt and try to apply these guiding principles, rules, regulations, procedures into
a particular function.
• So in operations management that important functions are the operations.
• And these management principles will be the guiding forces, which will help us to
better manage our operations, to effectively efficiently, transform our inputs into
the output.
• What can be the major objectives of operations management?
• quality of the product
• quantity that we promised to our customers.
• timely delivery of consignment that has agreed upon with the customer
• To ensure that the prices are competitive or cost is competitive with that of the
competitors’ cost.
OPERATIONS MANAGEMENT - BASICS
• So, when we are managing our operations or when we are doing our business,
we have to always keep in mind that our business should be such that we are
able to meet these four objectives.
• We must be able to produce good quality, we must be able to satisfy the
customer quantity-wise that if he wants a particular amount of our product, we
must be able to deliver that in a timely manner as well as in a cost-effective
manner.
• These four words are very important and therefore, we need to apply the
principles of management for managing our operations or for conducting our
operations, so, that we remain in business,we are competitive and the
company further improves on the path of growth and progress.
Operation Management (OM) – Meaning,
Definition & Objectives
Operations management ( OM )
• What are operations?
• The aspect of a business organization that is responsible for producing goods
and services
• A function or a system that transforms inputs into outputs of greater value
• Operation management deals with the design and management of
• products,
• processes,
• Services
• supply chains
Operation Management (OM)
• What is Operation Management?
• Business function which is responsible for planning, coordinating and
controlling the resources needed to produce products and services for a
company
• The science and art of ensuring goods and services are created and delivered
successfully to the customers
• Operations management is the systematic direction control and evaluation of
the entire range of processes that transform inputs into finished goods or
services.
• Environmental factors – cultural political and market influences.
• Inputs – HR, Capital ,Material, land ,energy, information, customer
Operation Management ( OM )
Operations Management (OM)
Operations Management ( OM)
Operations Management (OM)
Operation Management ( OM )
• Why operations Management ?
• operations management is an integrative body of knowledge, whose skills
are needed in industries as diverse as health care, education,
telecommunication, hospitality, food, service, banking, consulting and as
well as the last one, which is most relevant to us that is manufacturing.
• operations management is one of the three major functions, of any
organization and it is integrally related to all the other business functions
• To know goods and services are produced
• To understand what operation managers do
