Wastewater Treatment Plant

Operations and Maintenance Manual

Checklist for New Plants or Upgrades

Directions for the Preparation of Treatment Plant O&M Manuals

Any upgrades or new facility construction require that an Operation and Maintenance Manual be provided as part
of the project and approved by the New Hampshire Department of Environmental Services according to the
following rules. This checklist is specific to wastewater treatment facilities only. There is a separate checklist for
pump station work.

The New Hampshire Code of Administrative rules, Chapter Env-Wq 700 Standards of Design and Construction for
Sewerage and Wastewater Treatment Facilities, Part Env-Wq 708.08(a), requires that “Operation and Maintenance
Manuals providing information and guidance for day- to-day operation of the WWTP shall be submitted within 60
days following substantial completion of the construction of the WWTP”. Part Env-Wq 708.08(b) lists, at a
minimum, what should be included in an O&M manual. These rules apply to all projects, regardless of funding
source.

The standard Engineering Construction Phase Contract for Professional Services for Treatment Works, Part
I.A.2.c, requires the “Preparation of an Operation and Maintenance Manual for approval by the DIVISION. After
DIVISION approval, the ENGINEER agrees to supply four (4) sets of the completed manual to the OWNER, and
an electronic version of the document for the DIVISION.”

Manual Format
The attached Treatment Plant checklist provides a preferred format in terms of chapter arrangement and structure.
Consultants are encouraged to follow this format as much as possible and are directed to contact DES to suggest an
alternative format, if needed, to accommodate unique treatment plant requirements. Consultants should provide draft
copies to the owner as well as DES for review.

The following items address the preferred format for both draft manuals and final copies:

• The manual should be assembled using a three ring binder for ease of updating.
• Chapters should be separated with numbered tabs for ease of identification.
• Double sided pages where feasible.
• Drafts for review and approval may be submitted in paper or electronically.
• A copy of the final approved manual shall be submitted electronically. The following conditions can be
used to determine how extensive the manual must be:
• For new treatment plants, the manual must address all pertinent items in the checklist.
• For a significant upgrade involving an increase in capacity or multiple new major pieces of equipment, a
complete new manual may be required. Contact DES Wastewater Operations for help in determining the extent
of the manual.
• For minor upgrades consisting of a limited amount of equipment, such as a new sludge dewatering system, new
disinfection, new screening, etc. that have a minimal effect on the overall plant, the manual may be developed
as a stand-alone manual or may be incorporated as an addendum into the existing O&M manual. At a minimum,
the manual or addendum must include the project description, design criteria of the upgraded equipment,
 NHDES Wastewater Engineering
Operations and Maintenance Manual
Checklist for New Plants or Upgrades
system operation and control as it relates to the upgraded equipment, drawings or schematics, alarm and
notification system, SCADA controls, safety as it relates to the upgraded equipment, references to
manufacturers O&M manuals supplied as part of the project, and references to the existing O&M manual where
appropriate.
• For any upgrades to a treatment plant that does not already have an approved O&M manual on file, regardless
of the significance of the upgrades, a new O&M manual will need to be developed incorporating all of the
pertinent elements listed in this checklist.
• In all cases, an up-to-date Emergency Response Plan, as outlined in Chapter 12 of the checklist, must be included
in its entirety. If a site specific plan is not available, the generic DES Emergency Response Planning Guide shall be
included.

Useful Links
NPDES State Water Discharge Permit Reporting of Non-Compliance / Spill Procedure
Standard Engineering Construction Phase Contract
Pump Station O&M Manual Review Checklist
Env-Wq 700 Standards of Design for Construction of WWTFs
DES Emergency Response Planning Guide for Wastewater Treatment Facility O&M Manuals
NPDES Permit Part II Standard Conditions, April 2018

Yes No n/a Item

☐ ☐ ☐ Table of Contents
Chapter 1 Introduction
☐ ☐ ☐ 1. Purpose of Manual
☐ ☐ ☐ Stand-alone manual or supplement / inclusion to an existing manual
☐ ☐ ☐ 2. Project description
☐ ☐ ☐ New plant or upgraded components (list individual components if upgrade)
☐ ☐ ☐ Plant type
☐ ☐ ☐ Simplified schematic drawing showing plant layout
Chapter 2 Permits and Standards
☐ ☐ ☐ 1. Discharge permit requirements
☐ ☐ ☐ NPDES permit (effluent limitations table only)
☐ ☐ ☐ State groundwater discharge permit if applicable
☐ ☐ ☐ NPDES / State Water Discharge Permit Reporting of Non-Compliance / Spill Procedure
☐ ☐ ☐ 2. Monitoring and Record Keeping
For NPDES permits copy and insert pages 6 thru 9 of NPDES Part II Standard Conditions (April
☐ ☐ ☐ 2018 or most recent version) of NPDES permit to highlight Part II.C Monitoring Requirements
and Part II. D. Reporting Requirements
Chapter 3 Detailed Design Criteria
☐ ☐ ☐ 1. General description of influent wastewater
☐ ☐ ☐ Service area

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 NHDES Wastewater Engineering
Operations and Maintenance Manual
Checklist for New Plants or Upgrades
Yes No n/a Item
☐ ☐ ☐ Average daily design flow
☐ ☐ ☐ Maximum daily flow
☐ ☐ ☐ Peak hour flow
☐ ☐ ☐ Peak instantaneous flow
☐ ☐ ☐ Domestic flow
☐ ☐ ☐ Industrial flow
☐ ☐ ☐ Commercial flow
☐ ☐ ☐ Infiltration / inflow
☐ ☐ ☐ Design BOD and TSS concentrations and loadings
☐ ☐ ☐ Septage volumes and loads
☐ ☐ ☐ Wastewater characterization (for nutrient removal systems)
☐ ☐ ☐ Number and location of pumping stations
2. Individual unit process design criteria and physical data. Each unit process shall include the
☐ ☐ ☐
following:
☐ ☐ ☐ Unit process title
☐ ☐ ☐ Equipment manufacturer(s)
☐ ☐ ☐ Number and type of units
☐ ☐ ☐ Design criteria
☐ ☐ ☐ Appropriate unit specific information as outlined below
☐ ☐ ☐ Influent / intermediate / effluent pumping
☐ ☐ ☐ Wet well dimensions and volumes
☐ ☐ ☐ Level control system
☐ ☐ ☐ Type of pump, manufacturer & number of units
☐ ☐ ☐ Pump capacity GPM at TDH
☐ ☐ ☐ Range of GPM flow
☐ ☐ ☐ HP
☐ ☐ ☐ 3. Influent and effluent flow measurement
☐ ☐ ☐ Type and manufacturer
☐ ☐ ☐ Size
☐ ☐ ☐ Flow range
☐ ☐ ☐ 4. Headworks screening / comminution
☐ ☐ ☐ Type, manufacturer and number of units
☐ ☐ ☐ Screen size
☐ ☐ ☐ Capacity
☐ ☐ ☐ 5. Grit removal
☐ ☐ ☐ Type, manufacturer & number of units
☐ ☐ ☐ Tank dimensions & volumes
☐ ☐ ☐ Type of pump, manufacturer and number of units
☐ ☐ ☐ Pump capacity GPM at TDH, range of flow
☐ ☐ ☐ 6. Septage handling
☐ ☐ ☐ Type, manufacturer and number of units

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 NHDES Wastewater Engineering
Operations and Maintenance Manual
Checklist for New Plants or Upgrades
Yes No n/a Item
☐ ☐ ☐ Tank dimensions & volumes in gallons
☐ ☐ ☐ Pump capacity GPM at TDH, range of flow
☐ ☐ ☐ Mixing devices
☐ ☐ ☐ Aeration system
☐ ☐ ☐ 7. Primary clarification
☐ ☐ ☐ Type, manufacturer & number of units
☐ ☐ ☐ Tank dimensions and volume in gallons
☐ ☐ ☐ Weir length, each
☐ ☐ ☐ Surface area, each
☐ ☐ ☐ Detention times @ design ADF
☐ ☐ ☐ Surface overflow rate @ design ADF & peak hour flow
☐ ☐ ☐ Sludge pump capacity GPM at TDH, range of flow
☐ ☐ ☐ Scum pump capacity GPM at TDH, range of flow
☐ ☐ ☐ Sludge/scum flow measurement
☐ ☐ ☐ 8. Secondary or Advanced Treatment (activated sludge, IFAS, fixed film, RBC, lagoon, other)
☐ ☐ ☐ Type of process & number of units
☐ ☐ ☐ Tank dimensions and volume in gallons
☐ ☐ ☐ Detention time @ design ADF
☐ ☐ ☐ BOD loading
☐ ☐ ☐ Design MLSS & MLVSS concentration
☐ ☐ ☐ Design F/M ratio
☐ ☐ ☐ Design SRT
☐ ☐ ☐ Individual anaerobic / anoxic / aerobic compartment specifications
☐ ☐ ☐ Aeration requirements (SCFM or Pounds of Oxygen)
☐ ☐ ☐ Blowers - HP and capacity in SCFM
☐ ☐ ☐ Mechanical aerators - HP, oxygen transfer rate
☐ ☐ ☐ Mechanical mixers - HP
☐ ☐ ☐ Recycle pumping - type, capacity GPM at TDH, range of flow
☐ ☐ ☐ 9. Secondary clarification
☐ ☐ ☐ Type, manufacturer & number of units
☐ ☐ ☐ Tank dimensions and volume in gallons
☐ ☐ ☐ Surface area, each
☐ ☐ ☐ Detention time @ design ADF
☐ ☐ ☐ Design solids loading @ ADF & peak hour flow
☐ ☐ ☐ Design surface overflow rate @ ADF & peak hour flow
☐ ☐ ☐ Weir length, each
☐ ☐ ☐ Design weir overflow rate @ ADF & peak hour flow
☐ ☐ ☐ RAS withdrawal mechanism
☐ ☐ ☐ RAS pump capacity GPM at TDH, range of flow and flow measurement
☐ ☐ ☐ WAS / scum pump capacity GPM at TDH, range of flow and flow measurement
☐ ☐ ☐ 10. Effluent filtration or other tertiary treatment
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 NHDES Wastewater Engineering
Operations and Maintenance Manual
Checklist for New Plants or Upgrades
Yes No n/a Item
☐ ☐ ☐ Type, manufacturer & number of units
☐ ☐ ☐ Design flow capacity, MGD
☐ ☐ ☐ Design solids loading per unit
☐ ☐ ☐ Design hydraulic loading per unit
☐ ☐ ☐ Media surface area per unit
☐ ☐ ☐ Tank dimensions and volumes in gallons
☐ ☐ ☐ Backwash requirements
☐ ☐ ☐ 11. Disinfection - Chlorination / Dechlorination
☐ ☐ ☐ Number of tanks
☐ ☐ ☐ Tank dimensions and volumes in gallons
☐ ☐ ☐ Detention time @ peak hour flow
☐ ☐ ☐ Point of application chemical mixing type
☐ ☐ ☐ Chemical dose & pacing
☐ ☐ ☐ Chemical storage tank dimensions, volumes and containment
☐ ☐ ☐ Chemical metering pumps (Manufacturer and capacities (GPM or GPH)
☐ ☐ ☐ Chlorine residual monitoring
☐ ☐ ☐ 12. Disinfection - Ultra-Violet Light
☐ ☐ ☐ Type, manufacturer & number of units
☐ ☐ ☐ Number of bulbs / banks
☐ ☐ ☐ Number of channels
☐ ☐ ☐ Dose requirements (Example: mJ/cm2 )
☐ ☐ ☐ Dose pacing
☐ ☐ ☐ Cleaning system
☐ ☐ ☐ Transmittance / intensity monitoring
☐ ☐ ☐ Back-up disinfection alternative if UV system fails (also discuss in Chapter 4)
☐ ☐ ☐ Uninterruptable power supply
☐ ☐ ☐ 13. Post aeration system
☐ ☐ ☐ Type & number of units
☐ ☐ ☐ Final effluent D.O. limits
☐ ☐ ☐ Tank dimensions and volume in gallons
☐ ☐ ☐ Air requirements
☐ ☐ ☐ Number of diffusers
☐ ☐ ☐ Blowers - HP and capacity in SCFM
☐ ☐ ☐ D.O. monitoring and pacing
☐ ☐ ☐ 14. Effluent disposal
☐ ☐ ☐ Surface water / groundwater
☐ ☐ ☐ Outfall location / GPS coordinates
☐ ☐ ☐ Dilution factor / receiving stream water quality classification
☐ ☐ ☐ 7Q10
☐ ☐ ☐ Diffuser system
☐ ☐ ☐ Gravity / Pumping
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29 Hazen Drive • PO Box 95 • Concord, NH 03302-0095
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 NHDES Wastewater Engineering
Operations and Maintenance Manual
Checklist for New Plants or Upgrades
Yes No n/a Item
☐ ☐ ☐ Drip dispersal
☐ ☐ ☐ Spray irrigation
☐ ☐ ☐ Rapid infiltration basins
☐ ☐ ☐ 15. Plant Water System
☐ ☐ ☐ Type, manufacturer & number of units
☐ ☐ ☐ GPM Capacity
☐ ☐ ☐ 16. Chemical feed systems for nutrient removal, solids handling, odor control, alkalinity, other
☐ ☐ ☐ Chemical name and purpose
☐ ☐ ☐ Storage volumes and containment
☐ ☐ ☐ Metering pumps (GPM or GPH)
☐ ☐ ☐ Number of units
☐ ☐ ☐ Dose pacing
☐ ☐ ☐ 17. Odor control
☐ ☐ ☐ Type, manufacturer & number of units
☐ ☐ ☐ Location of each unit
☐ ☐ ☐ 18. Solids handling (storage, thickening, dewatering, stabilization)
☐ ☐ ☐ Anticipated sludge quantities
☐ ☐ ☐ Hydraulic capacity per unit
☐ ☐ ☐ Solids loading per unit
☐ ☐ ☐ Performance criteria per unit
☐ ☐ ☐ Sludge storage volumes
☐ ☐ ☐ Sludge conveyance mechanisms
☐ ☐ ☐ Sludge grinding mechanisms
☐ ☐ ☐ Sludge stabilization criteria
☐ ☐ ☐ 19. Generator / alternate power source
☐ ☐ ☐ Type & manufacturer
☐ ☐ ☐ Fuel source and containment structure
☐ ☐ ☐ Fuel storage volume (Gallons)
☐ ☐ ☐ Fuel usage per hour (Gallons per Hour)
☐ ☐ ☐ Run time on a full tank (Hours)
☐ ☐ ☐ Fuel storage tank location(s)
☐ ☐ ☐ List of equipment on standby power
20. HVAC (Heating system, air handling or conditioning units, supply/exhaust fans, unit heaters,
☐ ☐ ☐
etc.)
☐ ☐ ☐ Fuel
☐ ☐ ☐ Capacities of each unit
☐ ☐ ☐ Air flow / exchanges per area
☐ ☐ ☐ 21. Fire protection and detection
☐ ☐ ☐ Monitoring, alarms and suppression system
☐ ☐ ☐ 22. Other

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 NHDES Wastewater Engineering
Operations and Maintenance Manual
Checklist for New Plants or Upgrades
Yes No n/a Item
Chapter 4 Detailed Unit Process Operations and Control
☐ ☐ ☐ 1. Plant layout schematic
☐ ☐ ☐ 2. Detailed process flow diagram
☐ ☐ ☐ 3. Hydraulic profile
☐ ☐ ☐ 4. For each unit process identified in Chapter 3, provide the following:
☐ ☐ ☐ Description and function of unit and relationship to adjacent or related units
☐ ☐ ☐ Location of unit(s)
☐ ☐ ☐ Determination of how many units to run
☐ ☐ ☐ Normal startup and shut down procedures
☐ ☐ ☐ Normal operating conditions and control settings
☐ ☐ ☐ Normally open/normally closed valves and gates
☐ ☐ ☐ Unit by-pass procedure
☐ ☐ ☐ Tank draining procedure
☐ ☐ ☐ • Anti-flotation protection for empty tanks
☐ ☐ ☐ • Winterization and cold weather operation
☐ ☐ ☐ Unit controls
☐ ☐ ☐ • H/O/A functions and switch locations
☐ ☐ ☐ • SCADA controls
☐ ☐ ☐ • Operator adjustable / non-adjustable set points
☐ ☐ ☐ • Power supply
Alternate or emergency operation for equipment malfunction, process upset and loss of
☐ ☐ ☐
power
☐ ☐ ☐ Laboratory monitoring and sampling requirements and locations
☐ ☐ ☐ Process control strategy
☐ ☐ ☐ Expected unit performance
☐ ☐ ☐ Operational problems and troubleshooting guides
☐ ☐ ☐ High flow procedures
☐ ☐ ☐ Operable / non-operable on generator power
☐ ☐ ☐ Alarm conditions
☐ ☐ ☐ Unit specific safety concerns and procedures (confined space?)
☐ ☐ ☐ Unit diagrams
☐ ☐ ☐ Unit process related formulas and example calculations
☐ ☐ ☐ Recommended spare parts
☐ ☐ ☐ On-line monitoring systems
☐ ☐ ☐ Summary troubleshooting guidance for each unit operation
☐ ☐ ☐ Digital pictures of equipment and controls where appropriate

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 NHDES Wastewater Engineering
Operations and Maintenance Manual
Checklist for New Plants or Upgrades
Yes No n/a Item
Chapter 5 Maintenance
☐ ☐ ☐ 1. List of all manufacturer's O&M manuals supplied as part of this project
2. Provide summaries of routine preventative maintenance activities based upon
☐ ☐ ☐ manufacturer's recommendations for each specific major piece of equipment (simply
referring to the manufacturer’s O&M manual will not suffice)
☐ ☐ ☐ Lubrication schedule and type of lubricant
☐ ☐ ☐ Special tools
☐ ☐ ☐ Valve and equipment exercising
☐ ☐ ☐ Summary troubleshooting guidance (for each piece of equipment)
☐ ☐ ☐ 3. Generator
☐ ☐ ☐ Exercise under load & provide an exercise schedule
☐ ☐ ☐ Check transfer switch
☐ ☐ ☐ Oil and coolant specifications
☐ ☐ ☐ Generator log with O&M records
☐ ☐ ☐ 4. Spare parts list (simply referring to the manufacturer’s O&M manual will not suffice)
☐ ☐ ☐ 5. Preventative maintenance program
☐ ☐ ☐ Existing system
☐ ☐ ☐ Recommended system
☐ ☐ ☐ Equipment numbering system
☐ ☐ ☐ Maintenance record system
☐ ☐ ☐ Computerized maintenance management
☐ ☐ ☐ Planning and scheduling
☐ ☐ ☐ 6. General maintenance practices and procedures
☐ ☐ ☐ Mechanical maintenance
☐ ☐ ☐ Electrical maintenance
Chapter 6 Safety
☐ ☐ ☐ 1. Health hazards
☐ ☐ ☐ 2. Recommended immunizations
☐ ☐ ☐ 3. Sewer gas dangers & confined space entry procedure
☐ ☐ ☐ 4. General mechanical safety
☐ ☐ ☐ 5. General electrical safety
☐ ☐ ☐ 6. Fire extinguishers / usage, locations and maintenance
☐ ☐ ☐ 7. Emergency shower/eyewash stations
☐ ☐ ☐ 8. Recommended safety equipment
☐ ☐ ☐ 9. MSDS sheets for bulk chemicals used in plant
☐ ☐ ☐ 10. Chemical safety
☐ ☐ ☐ 11. Lockout / tag out procedures
☐ ☐ ☐ 12. Hot Work permit program
☐ ☐ ☐ 13. Electrical arc-flash program
☐ ☐ ☐ 14. AED supplied equipment / location if any

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 NHDES Wastewater Engineering
Operations and Maintenance Manual
Checklist for New Plants or Upgrades
Yes No n/a Item
Chapter 7 Alarm & Notification System
☐ ☐ ☐ 1. General description
☐ ☐ ☐ 2. Complete list of alarm conditions
☐ ☐ ☐ 3. Transmission system
☐ ☐ ☐ 4. After hours alarm notification and response
☐ ☐ ☐ 5. Routine testing of alarm systems
☐ ☐ ☐ 6. Loss of notification system
Chapter 8 Electrical Systems
☐ ☐ ☐ 1. General description
☐ ☐ ☐ 2. Power distribution
☐ ☐ ☐ 3. Electrical system maintenance
☐ ☐ ☐ 4. Backup power system
Chapter 9 SCADA Systems
☐ ☐ ☐ 1. General SCADA system overview
☐ ☐ ☐ 2. Computer hardware
☐ ☐ ☐ Type
☐ ☐ ☐ Number of computers and locations
☐ ☐ ☐ Dedicated for SCADA or multipurpose
☐ ☐ ☐ Laptops
☐ ☐ ☐ Remote capabilities
☐ ☐ ☐ Maintenance and troubleshooting
☐ ☐ ☐ Support
☐ ☐ ☐ 3. SCADA software
☐ ☐ ☐ 4. Using the system
☐ ☐ ☐ Components being monitored inclusive of pump stations
☐ ☐ ☐ Telemetry devices
☐ ☐ ☐ System capabilities
☐ ☐ ☐ General operating directions
☐ ☐ ☐ Entering set points
☐ ☐ ☐ Alarms and alarm acknowledgement
☐ ☐ ☐ Data archiving
☐ ☐ ☐ Trending, graphing and report generation
☐ ☐ ☐ PLCs, remote terminal, local control panels, etc.
☐ ☐ ☐ Troubleshooting guide
☐ ☐ ☐ Glossary
☐ ☐ ☐ Example graphics screens
☐ ☐ ☐ System expandability
☐ ☐ ☐ Startup procedures
☐ ☐ ☐ Back-up power supply
☐ ☐ ☐ Loss of phone line / transmission line - discuss back-up capabilities

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 NHDES Wastewater Engineering
Operations and Maintenance Manual
Checklist for New Plants or Upgrades
Yes No n/a Item
☐ ☐ ☐ Data backup capabilities
☐ ☐ ☐ Authorization required to make changes
☐ ☐ ☐ 5. SCADA system security and vulnerability
☐ ☐ ☐ Password protection
Chapter 10 Staffing
☐ ☐ ☐ 1. Engineer's recommended staffing plan with supporting documentation
☐ ☐ ☐ 2. Grade of plant as determined by consultants NHDES .
☐ ☐ ☐ 3. Required Certification Level for Chief Operator and Backup Operator
Chapter 11 Utilities
☐ ☐ ☐ 1. Contact information for all utility suppliers
☐ ☐ ☐ 2. Location of emergency shutoff valves for natural gas, propane and water supplies
☐ ☐ ☐ 3. Location of main disconnect for electrical feed
☐ ☐ ☐ 4. Location and size of propane tanks
☐ ☐ ☐ 5. Location and size of fuel oil storage tanks
☐ ☐ ☐ 6. Communications systems (telephone, cable, radio, etc.)
☐ ☐ ☐ 7. Location of potable water backflow devices
Chapter 12 Emergency Response
☐ ☐ ☐ 1. Site specific emergency response plan, OR
☐ ☐ ☐ 2. DES Emergency Response Planning Guide
Appendix
☐ ☐ ☐ 1. Major equipment suppliers and contact information
☐ ☐ ☐ 2. Valve and gate schedule
☐ ☐ ☐ 3. Sample forms
☐ ☐ ☐ Laboratory
☐ ☐ ☐ Daily rounds
☐ ☐ ☐ Process control
☐ ☐ ☐ Solids handling
☐ ☐ ☐ Maintenance
☐ ☐ ☐ State Monthly Operations Report (MOR)
☐ ☐ ☐ Other forms as required

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29 Hazen Drive • PO Box 95 • Concord, NH 03302-0095
(603) 271-3503 • TDD Access: Relay NH 1-800-735-2964
Revised 5-2020 Page 10 of 10