Employee Handbook

Effective Date: 5/30/2024

Table of Contents
1. Introduction
• Welcome Message
• Purpose of the Handbook
• Scope
2. Company Overview
• Mission Statement
• Vision Statement
• Core Values
3. Employment Policies
• Equal Employment Opportunity
• Employment Status and Records
• Job Descriptions
• Recruitment and Hiring
• Probationary Period
4. Workplace Conduct
• Code of Conduct
• Anti-Harassment and Non-Discrimination Policy
• Dress Code
• Attendance and Punctuality
• Confidentiality
5. Compensation and Benefits
• Salary and Wages
• Overtime Pay
• 13th Month Pay
• Leave Benefits
• Health and Safety
6. Work Hours and Scheduling
• Regular Work Hours
• Breaks and Meal Periods
• Overtime Policy
• Shift Scheduling
7. Performance Management
• Performance Reviews
• Promotions and Transfers
• Training and Development
8. Discipline and Termination
• Disciplinary Process
• Grounds for Disciplinary Action
• Termination of Employment
• Resignation
9. Health and Safety
• Workplace Safety
• Emergency Procedures
• Reporting Incidents
10. Employee Relations
• Open Door Policy
• Grievance Procedure
11. Use of Company Property
• Equipment and Resources
• Technology Use
• Social Media Policy
12. Amendments and Acknowledgment
• Handbook Revisions
• Employee Acknowledgment
1. Introduction
Welcome Message
Welcome to Triple Treat Corner! We are delighted to have you as part of our team. This handbook is designed
to help you understand our company policies, procedures, and your responsibilities as an employee.
Purpose of the Handbook
The purpose of this handbook is to provide you with essential information about our company policies,
procedures, and expectations. It serves as a guide to help you navigate your employment with us.
Scope
This handbook applies to all employees of Triple Treat Corner. It is intended to provide general guidelines and
may be subject to change at the company’s discretion.
2. Company Overview
Mission Statement
Our mission is to provide high-quality laundry and food services that exceed our customers’ expectations
through excellence, innovation, and dedication.
Vision Statement
Our vision is to be the leading provider of laundry and food services, recognized for our commitment to quality
and customer satisfaction.
Core Values
• Integrity
• Excellence
• Teamwork
• Customer Focus
• Innovation
3. Employment Policies
Equal Employment Opportunity
Triple Treat Corner is an equal opportunity employer. We do not discriminate based on race, color, religion,
sex, national origin, age, disability, or any other protected status.
Employment Status and Records
Employees are classified as either full-time, part-time, or temporary. Employment records must be kept up to
date. Notify your supervisor of any changes to your personal information.
Job Descriptions
Each position has a job description outlining duties, responsibilities, and qualifications. Employees are expected
to perform their duties to the best of their ability.
Recruitment and Hiring
Our recruitment process is designed to attract, hire, and retain qualified candidates. Background checks and
reference checks may be conducted.
Probationary Period
All new employees undergo a six-month probationary period during which their performance will be evaluated.
4. Workplace Conduct
Code of Conduct
Employees are expected to conduct themselves in a professional manner. This includes treating colleagues and
customers with respect and courtesy.
Anti-Harassment and Non-Discrimination Policy
We are committed to providing a work environment free from harassment and discrimination. Any form of
harassment or discrimination is not tolerated.
Dress Code
Employees are expected to dress appropriately for their role. Specific dress code guidelines will be provided
based on job duties.
Attendance and Punctuality
Regular attendance and punctuality are essential. Employees are expected to report to work on time and notify
their supervisor in case of absence or lateness.
Confidentiality
Employees must maintain the confidentiality of company information. Unauthorized disclosure of confidential
information is prohibited.
5. Compensation and Benefits
Salary and Wages
Employees are compensated based on their role, experience, and performance. Salary reviews are conducted
periodically.
Overtime Pay
Overtime work must be approved in advance. Overtime pay is provided in accordance with the law.
13th Month Pay
Employees are entitled to a 13th-month pay, as mandated by Philippine law.
Leave Benefits
Employees are entitled to various leaves including sick leave, and maternity/paternity leave, as per company
policy and legal requirements.
Health and Safety
We are committed to ensuring a safe and healthy work environment. Health benefits and safety measures are
provided to protect our employees.
6. Work Hours and Scheduling
Regular Work Hours
The standard workweek consists of 6 days, from 8:30 AM to 8:00 PM
Breaks and Meal Periods
Employees are entitled to breaks and meal periods as per company policy.
Overtime Policy
Overtime work must be pre-approved by the supervisor. Overtime compensation is provided in accordance with
legal requirements.
Shift Scheduling
Work schedules are provided in advance. Employees are expected to adhere to their assigned shifts.
7. Performance Management
Performance Reviews
Regular performance reviews are conducted to assess employee performance and provide feedback for
improvement.
Promotions and Transfers
Promotion and transfer opportunities are based on performance, skills, and company needs.
Training and Development
We are committed to employee development. Training opportunities are provided to enhance skills and career
growth.
8. Discipline and Termination
Disciplinary Process
Our disciplinary process is designed to address performance and conduct issues. Disciplinary actions may
include warnings, suspension, or termination.
Grounds for Disciplinary Action
Grounds for disciplinary action include, but are not limited to, misconduct, poor performance, and violation of
company policies.
Termination of Employment
Employment may be terminated by the company or the employee with appropriate notice. Grounds for
termination include just cause as defined by law.
Resignation
Employees who wish to resign must provide written notice as per company policy.
9. Health and Safety
Workplace Safety
We prioritize workplace safety and comply with all relevant health and safety regulations.
Emergency Procedures
Emergency procedures are in place to ensure employee safety. Employees must familiarize themselves with
these procedures.
Reporting Incidents
All workplace incidents, injuries, or hazards must be reported immediately to a supervisor or HR.
10. Employee Relations
Open Door Policy
We maintain an open door policy to encourage open communication between employees and management.
Grievance Procedure
Employees may raise grievances through the formal grievance procedure. We aim to address and resolve
grievances promptly and fairly.
11. Use of Company Property
Equipment and Resources
Employees must use company equipment and resources responsibly. Any damage or loss must be reported
immediately.
Technology Use
Company-provided technology must be used for work-related purposes only. Personal use of company
technology is restricted.
Social Media Policy
Employees must adhere to the company's social media policy, ensuring that their online conduct reflects
positively on the company.
12. Amendments and Acknowledgment
Handbook Revisions
This handbook may be revised at the discretion of the company. Employees will be notified of any changes.
Employee Acknowledgment
Employees must sign an acknowledgment form confirming they have received, read, and understood the
handbook.
Employee Acknowledgment Form
I, _______________________________ acknowledge that I have received and read the Triple Treat Corner
Employee Handbook. I understand the policies and procedures outlined in the handbook and agree to comply
with them.
Employee’s Signature: ________________________________
Date: ________________________________

Supervisor’s Signature: _______________________________

Date: _____________________________________